1 . Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures. 監督日常的洗衣及運營工作，確保所有的一切符合我們的政策標準和流程。 2. Ensures consistent workflow to minimize peaks and valleys in production. 確保我們的生產保持一致的穩定。. 3. Supervises staffing levels to ensure that operational needs and financial objectives are met. 為實現企業的財政收益監督員工的水平是否達到運營的需求. 4. Orders cleaning supplies and uniforms within budget. 清潔用品和員工制服的采購在預算之內。 5. Ensures all associates have proper supplies, equipment and uniforms. 確保員工的制服、基礎設備和供應得到保障。 6. Works effectively with the Engineering department on Laundry equipment maintenance needs. 在洗衣設備需求和維護方面與工程部保持有效的溝通。 7. Sets a positive example for guest relations. 為客戶之間的關系設立一個積極的典范。 8. Empowers associates to provide excellent customer service. 賦予員工為客戶提供卓越服務的權利。 9. Establishes and maintains open, collaborative relationships with associates and ensures associates do the same within the team. 建立和維護開放的員工合作關系，同時也促進員工在團隊中能夠做同樣有意義的事. 10. Solicits associate feedback, utilizes an “open door” policy and reviews associate satisfaction results to identify and address associate problems or concerns. 征求員工的意見反饋，通過開放的政策來了解員工的滿意度和對一些問題的關注 11. Brings issues to the attention of the department manager and Human Resources as necessary. 特殊情況，如有必要需通知部門主管和人力資源部。 12. Manages associate progressive discipline procedures. 通過酒店紀律程序更進一步管理員工。 13. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. 確保酒店的政策一如既往的公平公正,紀律程序和文檔完全符合標準和酒店的運營需求，并且能夠不斷地完善從而為企業運營提供幫助. 14.Manages the associate performance appraisal process. 對員工的表現進行評估和管理。