崗位職責(zé) 1.具有一點的中餐廳工作經(jīng)驗，懂得包房接待的標(biāo)準(zhǔn)與流程。 2.協(xié)助餐廳經(jīng)理做好餐廳管理工作，并能迅速解決突發(fā)問題。 2.嚴格執(zhí)行衛(wèi)生標(biāo)準(zhǔn)，確保食品出品符合衛(wèi)生標(biāo)準(zhǔn)和公司要求。 3.做好對客服務(wù)工作，高效完成上級安排的工作。 崗位要求 1.大學(xué)專科以上或同等學(xué)歷畢業(yè)； 2.必須具備2年以上相關(guān)工作經(jīng)驗； 3.具有良好的外表、開朗的性格； 4.英語良好； 5.具有較強的管理能力、良好的人際關(guān)系。

【崗位職責(zé)】 1.營運 1）與客人進行積極的互動，來尋求反饋 2）在餐廳中，培訓(xùn)、維持和執(zhí)行所有的服務(wù)標(biāo)準(zhǔn) 3）處理日常員工的協(xié)作關(guān)系（例如時間調(diào)整） 4）為所有的員工和客人，建立一個安全及衛(wèi)生的工作環(huán)境 5）為餐廳營運提供盡可能的幫助（例如工作時間表，樓層安排，預(yù)定） 6）確保在餐廳營運時，協(xié)助服務(wù)員或領(lǐng)位，在各自的崗位上使客人滿意 7）熟悉所有客人的獎勵計劃和關(guān)于他們賬目的正確結(jié)算程序 2.培訓(xùn) 1）通過所有可能的培訓(xùn)和授權(quán)來激勵員工解決問題的熱情 2）和員工建立有效的溝通，以爭取他們的信任和尊重 3.行政管理 1）直接或通過日志本與下一班次的主管或經(jīng)理進行溝通 2）積極推動部門與部門之間的關(guān)系 【崗位要求】 1.有同等星級酒店2年及以上的餐廳運營經(jīng)驗 2.有較好的服務(wù)精神和溝通技巧 3.接受資深領(lǐng)班晉升

在自己當(dāng)班期間盡可能解決所有的投訴，并在工作日志中記錄所有投訴以便進一步跟進的工作。 監(jiān)督現(xiàn)金的處理和存放程序。 編制每日存款和流動資金報告。 制定并指導(dǎo)員工執(zhí)行現(xiàn)金安全制度。 處理異常的付款情況。 監(jiān)督服務(wù)設(shè)備的維護保養(yǎng)。 監(jiān)督客用設(shè)施和服務(wù)的標(biāo)準(zhǔn)。 控制存貨和監(jiān)督保安成序。 協(xié)助菜單和酒水單的設(shè)計工作。 監(jiān)督各項職能。 監(jiān)督餐廳的服務(wù)。 和上級領(lǐng)導(dǎo)一起進行人力規(guī)劃和管理需求。 和上級領(lǐng)導(dǎo)一起編制和管理部門預(yù)算。

SERVICE AND ORGANIZATION ? Guarantee the application of standards and ensure an optimal customer experience ? Apply and enforce the restaurant manager's organization ? Ensure the distribution, use and return of laundry ? Allocate consumables and PMH products ? Alert the restaurant manager about the need for laundry, consumables and PMH ? Check the setting up of tables before/during and after the services ? Control the dressing and decoration of buffets to enhance the value of kitchen services ? Be present during the service and welcome GMs to restaurants ? Supervise the restaurant team during the various stages of the service ? Control the quality, speed, service and clearing of tables during service ? Ensure the promotion of wines on the menu ? Control the execution of the task schedule ? Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS ? Check the application of H.A.C.C.P method and the health and safety rules ? Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams ? Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials ? Transmit to technical services malfunctions and damage observed in restaurants ? Respect and control the application of personal hygiene and clothing rules ? Apply procedures for closing the activity ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers We hope you are ... ? An explorer, available and ready to live in a Club Med resort ? An experienced professional with qualifications ? Enthusiastic about dining services and team management ? A charismatic leader who manages a team of 10 to 30 people ? A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams ? A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) ? An outstanding coach who supervises, unites and develops your teams ? A good salesperson who stimulates additional sales ? A sharp manager who can juggle between orders and stocks ? A caretaker who makes certain of application and respect of health and safety standards

Briefs personnel on preparations, service and content of menu items.??Coordinates with kitchen on daily or monthly specials and promotions. Performs all duties as assigned by management. Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks for reference. Ensure adequate of supplies, materials, and requisition for general supplies. Monitors and supervises service flow in the restaurant. ? 指導(dǎo)員工的準(zhǔn)備、服務(wù)工作。與廚房協(xié)調(diào)好當(dāng)日或每月的特色菜及推薦菜。 及時完成酒店管理層所布置的所有工作。 記錄并保存銷售額，客人的投拆、解決辦法及所涉及的人員和設(shè)備方面的細節(jié)。 確保有足夠的用品，并申請所需采購的物品。 監(jiān)督并指導(dǎo)餐廳員工的服務(wù)情況。

崗位職責(zé) 1..根據(jù)酒店標(biāo)準(zhǔn)及程序為客人提供優(yōu)質(zhì)、高效的服務(wù)； 2..做好員工的對客服務(wù)培訓(xùn)工作； 3.協(xié)助餐廳經(jīng)理，保證餐廳營運； 4.員工建立有效的溝通； 5.協(xié)助餐廳經(jīng)理制定公平的政策，建立公平一致的輔導(dǎo)及紀律處罰程序。 6.積極推動部門間的溝通。 【崗位要求】 1.1年以上的相關(guān)崗位工作經(jīng)驗； 2.良好的溝通能力，組織能力； 3.良好的團隊意識；