Company Description Funyard Minor (China) was established in July 2021 as a joint venture between Funyard Hotels & Resorts and world well-known hotel group Minor Hotels. The joint venture is fully responsible for the business development, hotel operations, marketing and brand promotion of the seven Minor Hotels brands, Anantara, NH Collection, Tivoli, NHOW, Avani, NH & Oaks, in Greater China. Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 560?hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Oaks, Elewana, Tivoli, NH Hotel Group and Minor International properties, across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. Job Description The Head of Operations – China is a senior executive responsible for leading the operational management, performance optimization, and strategic growth of Minor Hotels’ joint venture business in China. This role combines hands-on execution with visionary leadership, ensuring excellence across a diverse portfolio of properties while driving alignment with corporate objectives and joint venture resolutions. The Head of Operations serves as the operational face of Minor Hotels within the joint venture, acting as a key liaison to owners, board members, and local stakeholders. The role demands strong commercial acumen, deep understanding of the Chinese hospitality market, and the ability to manage across functions, brands, and ownership structures. Key Responsibilities Strategic & Operational Leadership Lead and manage all business operations in China in line with board-approved strategies and resolutions. Develop and execute annual operating plans and capital investment strategies for the region. Translate the corporate vision into actionable operational goals, KPIs, and property-level initiatives. Design and oversee an effective organizational structure, governance model, and internal policies/SOPs. Champion innovation, digital integration, and sustainability across the operational landscape. Performance Management & Standards Drive financial and operational performance across all China properties, including GOP, RevPAR, and guest satisfaction targets. Ensure adherence to Minor Hotels’ brand standards and service quality benchmarks. Conduct regular property visits to monitor operational readiness and compliance. Oversee budgeting processes, cost controls, and capital expenditure approvals. Uphold rigorous health, hygiene, and safety protocols in line with local regulations and brand policies. Business Development & Expansion Collaborate with development and JV teams to evaluate new project opportunities and market expansion strategies. Support property onboarding and pre-opening processes to ensure timely, on-brand launches. Partner with commercial leaders to tailor sales, marketing, revenue, and digital strategies to local market needs. Analyze white space opportunities and reposition underperforming assets where appropriate. Stakeholder & Owner Relations Act as the primary operational liaison with joint venture partners, hotel owners, and the JV Board. Maintain high levels of engagement and trust with ownership groups, ensuring transparency and responsiveness. Provide strategic counsel on performance improvement, brand alignment, and conflict resolution. Engage proactively with local authorities and government agencies to ensure regulatory compliance and build goodwill. People & Culture Recruit, develop, and lead senior operational talent across China, including GMs and support office teams (excluding board-appointed roles). Build a high-performance culture grounded in Minor’s values—integrity, accountability, innovation, and guest obsession. Drive succession planning, talent development, and capability building across the organization. Promote inclusivity and cultural adaptability, balancing corporate expectations with local talent dynamics. Qualifications Minimum 15 years’ experience in hospitality operations, with at least 5 years in a senior multi-property leadership role in China or Greater China. Proven track record of managing diverse hotel portfolios with multiple brands and ownership structures. Demonstrated success in leading hotel openings, turnarounds, and commercial repositioning. Experience in joint venture or partnership governance models is highly preferred. Mandarin proficiency strongly preferred; fluency in English required. Required Competencies Leadership & Business Acumen Strategic thinker with the ability to convert vision into results. Deep commercial understanding, including pricing, distribution, brand positioning, and owner ROI expectations. Strong financial literacy and capability to drive and interpret performance metrics. ?Stakeholder Management Politically and culturally astute, with proven ability to manage complex stakeholder landscapes. Confident communicator and negotiator with strong executive presence. Operational Expertise Holistic understanding of hotel operations across Rooms, F&B, Engineering, Finance, HR, and Sales. Familiar with Chinese labor practices, consumer behavior, and digital ecosystems. Passionate about service excellence, operational innovation, and sustainable practices. Core Attributes Results-driven with a high level of ownership and accountability. Collaborative and empowering leadership style. High personal integrity and professionalism. Reporting Line & Key Relationships Reports To:?SVP Operations – Asia (direct), JV Board (functional) Direct Reports:?Hotel General Managers, regional operations, and support teams in China (excluding board-appointed roles) Key Relationships:?Commercial, Finance, HR, Technical Services, Development, JV partners, local authorities

崗位職責： 1.全面負責酒店的經營管理，包括團隊建設，營銷策劃等； 2.利用多方途徑，實現酒店的營業收入指標和利潤指標； 3.垂直管理，賦能門店前廳、客房、餐飲等核心員工，具備扎實基本功； 4.建立維護酒店公共關系，維護酒店良好形象； 5.簡歷完善客戶檔案數據，并進行常規數據分析； 6.有溫泉酒店籌開籌建經驗 任職資格： 1、熱愛服務行業； 2、本科及以上學歷； 3、有高端民宿店長工作經驗者優先； 4、揚州本地人優先。

【崗位職責】 1、 全面負責香港酒店的經營管理。 2、 建立、健全酒店的組織管理系統，使之合理化、精簡化、高效化。 3、 負責實現酒店的營業收入指標和利潤指標。 4、 負責制定酒店的經營預算和決算，提出更新改造和投資計劃。 5、 落實酒店年度財務預算，向各部門下達年度工作指標。 6、 督促酒店維修保養工作和酒店安全管理工作。 7、 負責做好酒店與各界人士的公共關系,樹立酒店良好形象。 8、 做好酒店機構設置、員工編制及重要人事變更。 9、 指導培訓工作，培養人才，提高整個酒店的服務質量和員工素質。 【崗位要求】 1、 本科以上學歷，至少有3年以上國際品牌酒店總經理工作經驗，例如洲際、香格里拉、萬豪等品牌，不符合要求的請勿擾。 2、必須有流利的粵語口頭表達能力，英語熟練，不符合要求的請勿擾。 3、 熟悉酒店各部門服務及管理流程。 4、 善于管理和經營團隊，事業心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。 6、服從管理，愿意長期駐扎在香港工作，薪酬參照香港市場執行；年齡不超過50歲，中共黨員優先考慮。

管理華住集團在千島湖，建德，桐廬 旗下漢庭，全季，桔子品牌酒店。

施柏閣品牌總經理崗位職責：? 1.全面負責酒店的各項業務管理，制定酒店發展戰略；? 2.負責酒店的全面運營管理，其中包括使酒店收益化、增加客房入住率、完成酒店的銷售等工作計劃；? 3.制定年度經營目標，組織制定、修改、實施所轄各門店年度經營計劃；? 4.對酒店內各項業務活動進行實施，并對酒店內各項活動及相關酒店的產品進行創新設計與實施；? 5.定期向事業部提供所轄區域的酒店市場經營狀況信息，編制較準確的供需計劃，為事業部的總體經營布置提供可靠的依據；? 6.定期向事業部匯報經營戰略和計劃執行情況、資金運用情況和盈虧情況、機構和人員調配情況及其他重大事宜；? 7.領導建立所轄各門店及各部門與客戶、供應商、合作伙伴、上級主管部門、政府機構、金融機構、媒體等部門間順暢的溝通渠道；? 8.依照集團的運營標準經營管理酒店，突出公司的品牌優勢；? 9.負責建立酒店的高素質管理團隊。? 職位要求：? 1.具有十年或以上的國際品牌酒店工作經驗或具有4年國際品牌酒店行政委員會成員工作經驗? 2.需具備酒店開業籌備工作經驗;? 3.良好的職業素養和對市場的敏銳力； 4.有較強的溝通協調和創新能力，有良好的團隊意識和領導能力；

崗位職責 1、負責高奢酒店籌備開業和運營的全面工作，包括客人和員工滿意度、人力資源、財務績效、銷售和創收，并為集團和酒店所有者提供投資回報。 2、緊跟行業趨勢，探索新的商業機會并制定商業計劃，以最大限度地提高客戶滿意度、盈利能力和市場份額。 3、分析商業信息，積極應對不斷變化的市場狀況，確保酒店在預算指導下運營，實現利潤率目標。 4、與銷售和市場團隊緊密合作，制定創收策略；識別新的業務線索，推出符合市場趨勢的酒店產品；確認銷售策略與品牌策略一致，并有效執行既定目標。 5、建立有凝聚力和高績效的團隊，不斷努力取得積極成果和改進。 6、積極和持續的溝通，與業主建立良好的關系，處理并解決好業主對酒店經營管理的要求7、與當地政府相關單位、管轄職能部門建立良好的關系 崗位要求 1.工商管理、酒店和餐飲管理或相關專業大學本科以上學歷，10年以上五星級或奢華度假酒店副總級以上管理崗位工作經驗； 2.有限或全方位服務酒店的總經理經驗。 3.高度的責任心、敬業精神及誠信態度。 4.具有前瞻性思維，有創造力和創新能力。 5.有較強的適應、溝通、計劃、決策和綜合判斷能力。

Job Title:? General Manager, The Langham, Hefei & General Manager, The Langham, Haikou Awholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotelsand Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us.?With dedicated colleagues across fourcontinents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. You will be leading a passionate & talented Hotel Team to drive for maximizing long-term financial growth of the hotel, delivering high standards in guest experience & colleague engagement in alignment with the culture and values of Langham Hospitality Group. ? Key Responsibilities: Drive & execute Company’s strategic objectives Full accountability on successful implementation of Company’s strategies and achievement of goals Develop an operating culture with a mind-set towards performance, quality, lean operating techniques, and bottom-line results. Driving continuous improvement in all areas of operations Recruit, mentor, and develop talents and future pipeline Participate and lead organizational initiatives to provide a forum for best practices sharing. Reviewing financial results to highlight successes and identify/rectify areas in need of improvements Provide timely forecasting and financial projections as required Ensure compliance with all LHG brand standards & local regulations ? Qualifications: Luxury Hospitality Group experience is preferred Relevant area/city working experience is preferred Pre-opening experience is preferred (For Pre-opening Hotel Only) Minimum 3+ years as an Operational General Manager Ability to understand a variety of industrial issues and develop strategic business plans Analytical & numerical ability to interpret and present financial data Excellent communication skills with ability to present clear & concise information to different stakeholders Problem solving ability on both operational and/or strategic areas Strong interpersonal skills The ideal candidate should possess extensive experience in Sales, Marketing and Revenue Management, with a proven track record of success in optimizing hotel profitability? Fluent written & spoken English and Mandarin are mandatory required

工作職責：The General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel‘s continuing effort to deliver outstanding guest service and financial profitability.1. Champion Business Excellence? Drive the hotel’s financial success and guest satisfaction by exceeding key performance indicators.? Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel ? Stay ahead of market trends and seize new opportunities2. Lead with Vision? Inspire a culture of excellence by providing strong leadership to all team members.? Monitor and develop team member performance, particularly the executive team and department heads ? Foster a workplace where every team member thrives and contributes to the property’s collective goals 3. Elevate Guest Experience ? Manage operations with a keen eye for detail? Monitor guest feedback and implement improvements as necessary to exceed guest expectations? Deliver exceptional service to ensure every guest leaves with a desire to return 4. Financial Stewardship? Develop and manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures ? Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives 5. Quality Assurance? Guarantee the highest standards of hotel upkeep, safety and guest satisfaction? Conduct regular inspections to ensure compliance with quality and brand standard requirements? Implement improvement initiatives to enhance overall guest experience and hotel reputation6. Owner Relations? Build strong rapport with hotel owners through proactive and on－going communication ? Serve as a primary liaison between hotel owners and corporate entities任職資格：Proven experience in managing MICE hotel or complex hotels.Strong knowledge and experience in F&B, Rooms or CommercialSuccess in driving commercial returns and revenueStrong leadership and interpersonal skills with the ability to inspire and motivate a diverse team Outstanding communication and negotiation skills with a customer－first mindset Solid grasp of financial management principles and experience in budgeting and forecasting Dynamic, innovative and solutions－oriented, with the ability to be adaptable to meet the ever－changing demands of the industry

Key Responsibilities: Assistthe General Manager in planning, organizing, staffing, directing andcontrolling the hotel. Responsiblefor hotel operation in the absence of the General Manager? Directthe function of Operations Management and planning in conjunction with General Manager to meet the daily needs of the hotel To analyze current and future market trends toensure revenue potential during high and low demand periods.?Responsible for revenue growth Maintainingthe highest possible departmental revenues and profit margins Establishment of strategic alliances and relationship with key industry and luxury partners Responsible for brand positioning and recognition Responsible for customer retention and loyalty

【崗位職責】 1、 全面負責酒店的經營管理。 2、 建立、健全酒店的組織管理系統，使之合理化、精簡化、高效化。 3、 負責實現酒店的營業收入指標和利潤指標。 4、 負責制定酒店的經營預算和決算，提出更新改造和投資計劃。 5、 落實酒店年度財務預算，向各部門下達年度工作指標。 6、 督促酒店維修保養工作和酒店安全管理工作。 7、 負責做好酒店與各界人士的公共關系,樹立酒店良好形象。 8、 做好酒店機構設置、員工編制及重要人事變更。 9、 指導培訓工作，培養人才，提高整個酒店的服務質量和員工素質。 【崗位要求】 1、 大專以上學歷，相關管理專業。 2、 從事高星級酒店工作10年以上，具有5年以上相關高層管理工作經驗。 3、 熟悉酒店各部門服務及管理流程。 4、 善于管理和經營團隊，事業心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。

崗位職責： 1.?統籌管理酒店整體經營事務，把控全局經營方向。 2.?建立并完善酒店組織管理體系，推動管理架構朝著合理化、高效化方向優化。 3.?確保酒店達成營業收入目標，實現利潤穩步增長。 4.?科學制定酒店經營預算方案，明確利潤指標規劃。 5.?嚴格執行酒店年度財務預算安排，向各部門分解下達年度工作任務目標。 6.?監督推進酒店設施設備維修保養工作，落實酒店安全管理各項措施。 7.?積極維護酒店與社會各界的良好關系，塑造并提升酒店品牌形象。 崗位要求： 1.?本科及以上學歷，具備良好的英語溝通能力。 2.?擁有5年及以上國際連鎖酒店品牌管理崗位工作經驗。 3.?對酒店行業市場動態及發展趨勢有深入了解，具備較強的市場營銷能力與敏銳的市場洞察力。 4.?具備出色的溝通協調、規劃制定、決策判斷及綜合分析能力。 5.?擅長團隊管理與經營，擁有強烈的事業心與責任感 。

執掌京城奢華地標！北京JW萬豪酒店總經理全球招募令? 你，敢挑戰奢華酒店巔峰戰場嗎？? 酒店簡介? 北京JW萬豪酒店雄踞寸土寸金的北京中央商務區核心，作為萬豪國際集團奢華矩陣的璀璨明珠，我們與頂級寫字樓群、高端購物中心及精英住宅區毗鄰而立，以得天獨厚的戰略位置，占據城市繁華的制高點。現代美學與尖端科技在酒店空間完美交融，每一間客房與套房都是智能與舒適的藝術結晶。這里不僅是賓客休憩的港灣，更是商務社交的頂級舞臺，多個特色餐廳、格調酒吧及頂級會議設施，共同構筑起高端生活方式的范本。現在，我們向全球發出召集令，尋找一位能引領這艘奢華巨輪破浪前行的領航者！? 崗位職責? 1. 直面巔峰責任：作為酒店與業主、管理公司的戰略紐帶，以破局者的魄力維護多方合作，確保經營指標與品牌標準完美達成，成為商業價值與品牌聲譽的雙重捍衛者? 2. 掌控全局戰場：執掌酒店日常運營的最高指揮權，制定并推進極具挑戰性的年度經營目標與計劃，在瞬息萬變的市場中，帶領團隊披荊斬棘，實現業績的持續突破。? 3. 勇做行業先鋒：時刻保持對市場風向的敏銳嗅覺，以前瞻性的戰略眼光，制定并調整業務發展藍圖。在保障運營品質的前提下，大膽革新成本管控策略，全力開拓全新市場版圖，將酒店利潤推向行業新高地。 ?4. 精通全維運營：對客房、工程、前廳、餐廳、銷售等部門的運營管理有著爐火純青的把控，從酒店的規劃設計、設備設施配置到室內空間雕琢，每一個細節都需展現大師級的專業水準。 5. 重塑運營規則：搭建高效且極具競爭力的組織體系，完善覆蓋全流程的規章制度與服務標準，以創新思維驅動酒店運營效率與服務品質的雙重躍升。 6. 緊握財務命脈：成為酒店財務管理的操盤手，通過精準的成本控制與科學的財務預算，確保酒店財務健康穩健，為可持續發展筑牢堅實根基。? 7. 鍛造精英戰隊：打造一支能征善戰的酒店管理團隊，從人才選拔、考核激勵到晉升培養，以卓越的領導力激發團隊潛能，讓每一位成員都成為行業尖兵。 8. 樹立行業標桿：穿梭于政商名流之間，以非凡的社交智慧與個人魅力，維護酒店的高端形象，在重要場合中，以王者之姿彰顯品牌氣度。? 9. 攻克多元挑戰：靈活應對業主及管理公司提出的各類高難度任務，在復雜局面中展現破局能力。? 任職要求? 1. 智慧領航：本科及以上學歷，用扎實的知識儲備為戰略決策奠基。 2. 經驗淬煉：15年以上高星級酒店的實戰歷練，3年以上奢華國際連鎖酒店總經理任職經驗，在血與火的行業洗禮中鑄就王者實力。? 3. 全能實戰：對酒店全部門服務與管理流程了如指掌，擁有酒店籌備及統籌運營經驗者，將在這場競爭中占據先機。 4. 領袖風范：具備超凡的團隊建設能力，以鐵血手腕實現成本優化；擁有頂級的溝通協調技巧，在復雜局勢中掌控全局，帶領團隊戰勝一切挑戰。? 5. 戰略眼光：在瞬息萬變的市場中，憑借卓越的計劃、決策與綜合判斷能力，精準捕捉商機，引領酒店駛向勝利彼岸。? 6. 魅力擔當：品貌出眾，中英文流利，溝通表達極具感染力；擁有市場信息的超強洞察力與危機處理的果敢魄力，時刻守護酒店聲譽。? 7. 無畏征程：敢于接受區域內的調派挑戰，在不同的戰場環境中，迅速適應并開創新局。? 8. 顛覆創新：以開拓者的勇氣打破行業固有模式，帶領團隊擁抱變革，重塑奢華酒店行業新生態。? 9. 品格基石：自律、誠信、敬業，以高度的責任感，為酒店發展傾盡全力。 薪資待遇? 1. 豐厚回報：極具競爭力的基本工資 + 上不封頂的績效獎金 + 高額年終獎，薪資水平由你的實力決定，在這里，你的價值將得到最充分的認可。? 2. 尊崇福利：五險一金、超長帶薪年假、精致工作餐、員工專屬折扣、高端定期體檢，全方位保障你的生活品質。? 3. 巔峰進階：萬豪國際集團強大的資源加持，提供涵蓋在線課程、線下特訓、國際交流等多元化的培訓體系，助你攀登職業發展的最高峰。? 申請方式? 1. 即刻行動！將精心準備的個人簡歷通過最佳東方投遞，或發送至：jessica.lan@marriott.com，郵件主題請注明“北京JW萬豪酒店總經理應聘-姓名”，讓我們第一時間捕捉到你的鋒芒。 ?2. 簡歷中請用數據與案例，詳細呈現你的教育背景、輝煌工作經歷、卓越管理成就及雄心勃勃的未來職業規劃，每一個細節都將成為你制勝的關鍵。? 3. 初審通過者將收到AI初試邀約，開啟這場巔峰對決的首戰，后續面試安排將為你逐一揭曉。 這不僅是一份工作，更是一場征服奢華酒店領域的壯麗征程！北京JW萬豪酒店，靜候王者駕臨，與我們攜手，改寫行業傳奇！

【崗位職責】 1、 全面負責酒店的經營管理。 2、 建立、健全酒店的組織管理系統，使之合理化、精簡化、高效化。 3、 負責實現酒店的營業收入指標和利潤指標。 4、 負責制定酒店的經營預算和決算，提出更新改造。 5、 落實酒店年度財務預算，向各部門下達年度工作指標。 6、 督促酒店維修保養工作和酒店安全管理工作。 7、 做好酒店機構設置、員工編制及重要人事變更。 8、做好酒店的市場拓展， 建立酒店與客戶、供應商、合作伙伴、政府機構、媒體等部門間順暢的渠道； 【崗位要求】 1、有上海地區奢華酒店、高端國際品牌酒店管理經驗從業者優先考慮； 2、本科及以上學歷、英語可作為工作語言； 3、職業形象佳，具有出色的人際交往能力； 4、 有較強的溝通、計劃、決策和綜合判斷能力。

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

了解國家有關酒店行業的各項政策法規和高星級酒店各崗位的業務流程，有較豐富的酒店管理知識和管理經驗，有較強的市場營銷、品牌意識和全局觀，有良好的規劃能力、團隊建設能力和應變處置能力，有較強的經營管理能力、市場洞察力和組織協調能力，能有效整合資源推進酒店經營目標的實現。

【崗位職責】 1、 全面負責酒店的經營管理。 2、 建立、健全酒店的組織管理系統，使之合理化、精簡化、高效化。 3、 負責實現酒店的營業收入指標和利潤指標。 4、 負責制定酒店的經營預算和決算，提出更新改造和投資計劃。 5、 落實酒店年度財務預算，向各部門下達年度工作指標。 6、 督促酒店維修保養工作和酒店安全管理工作。 7、 負責做好酒店與各界人士的公共關系,樹立酒店良好形象。 8、 做好酒店機構設置、員工編制及重要人事變更。 9、 指導培訓工作，培養人才，提高整個酒店的服務質量和員工素質。 10、完成業主交代其他工作。 【崗位要求】 1、 本科以上學歷，相關管理專業。 2、 從事星級酒店工作10 年以上，具有5年以上相關高層管理工作經驗。 3、 熟悉酒店各部門服務及管理流程。 4、 善于管理和經營團隊，事業心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。

General manager job content 1. Third-party management, General Manager position of large-scale complex projects; 2. Have many years of work experience in the post of General Manager of a high-star international hotel (at least one period of complete preparation and operation management work experience) 3. Familiar with Third-party hotel management and operation models; and have made outstanding contributions to hotel performance in the past; 4. Good operation management, finance, sales, marketing and revenue optimization, excellent communication and coordination, service awareness and strong execution. 5. Have high quality professionalism and professional manager ethics; 6. Accept the household registration of Hong Kong, Macao, Taiwan and foreign countries, and priority will be given to domestic ones; 7. Age requirement under 50 years old (Must)

崗位職責： 1、確保酒店運營盈利能力的最大化，確保給客人提供優良的服務和高品質的出品，推動酒店的影響力和價值宣傳，促進酒店和員工的可持續發展； 2、為酒店管理團隊制定提升經營與管理方案等重要決策提供信息支持； 3、執行管理公司每年制定的酒店營業收入和利潤等指標，確保酒店在各個經營階段的經營指標能夠順利完成； 4、督導酒店安全工作和設備維護，確保無任何安全責任事故發生； 5、負責酒店管理團隊建設，管理人員的錄用、考核、決定酒店機構設置，員工編制及獎勵、晉升工作。 6、 嚴格執行并監督酒店各項規章制度的執行情況，確保酒店服務標準及操作流程符合品牌標準； 7、按時將酒店的經營情況向管理公司進行溝通匯報，并能夠按時完成管理公司安排的各項工作任務； 8、負責與業主方進行日常的溝通協調工作，確保信息暢通、有效。 任職要求： 1、至少5年以上五星級酒店工作經驗，5年以上酒店總經理崗位工作經驗； 2、大專以上學歷，碩博優先考慮； 3、熟悉酒店全面運作及管理流程；具有敏銳的商業觸覺及市場洞察力，善于審時度勢，制定酒店發展戰略； 4、具備出色的溝通協調能力及把握酒店全局運作的能力； 5、具有良好的敬業精神和職業道德操守，責任心及原則性強； 6、良好的中英文寫作、口語、閱讀能力； 7、45周歲以內，有江浙滬工作經歷優先。

工作地全國 Job Title:? ? ? ? ? ? ? ? ?GENERAL MANAGER 職稱:??????????????????????? 總經理 Department:? ? ? ? ? ?Executive Office 部門:??????????????????????? 行政辦公室 Immediate Supervisor:? ? ?Vice President of Hotel Operations 直接上司:? ? ? ? ? ? ? ? ? ? ? ? ? ?中國區酒店運營副總裁 ? JOB SUMMARY: 職位簡介: RESPONSIBILITIES: 職責 ? 1????? Hotel Pre-opening ? ? ? ? ? ? ?酒店籌開業 For opening of the new hotel, General Manager prepares to submit an overall pre-opening budget plan on all expenditure during the pre-opening period and to produce a “Master Chart” of action plans to meet the hotel opening schedules and other work included: 總經理在開業前階段，為新酒店的開業準備提交全面開業前所有預算計劃及支出，制定包含各部門各階段的詳細行動計劃的籌開計劃總表來滿足酒店的順利開業。其他工作，包括： l? Assist in supplying and maintaining all licenses and permit requirements l? 協助提供和維持所有的執照和許可證要求 l? Prepare charts and reports on work progress of constructions exterior and internal décor installations. l? 準備圖表和對建筑的外部和內部設施的工作進度報告 l? Prepare the schedules of recruitment’s and staff training plans. l? 準備計劃招聘和員工培訓計劃 l? Produce timelines and action plans on services to be rendered at different stages. l? 提供不同時間段的服務時間表和行動計劃表 l? Submit a pre-opening budget for showing the proposed expenditures to be made l? 遞交開業前預算顯示該支出是由 l? Remuneration package of executives who are under the employment of pro-opening period. l? 擬定開業前的高管薪酬支持體系 l? Compensation for expenses incurred on the staff recruitment and training, sales and marketing promotional programs, the opening of festivities or any other pre-opening requirements. l? 制定員工招聘和培訓費用補貼，銷售和營銷推廣方案，或任何其他的慶祝活動開幕前要求開放 l? Prepare a purchasing plan on operating equipment and utensils required initially. l? 初步準備采購計劃的操作設備和用具 l? Negotiate and obtain bargain prices for supply of utilities, cleaning, maintenance, vermin extermination, security and other services and goods required in the operation to the hotel. l? 聯絡供應商，協商合適的清潔，維護費用，保證害蟲滅絕，酒店安全和其他商品及服務在酒店運營時的所需 l? Provide standard pre-opening accounting setup and services. l? 提供標準的開業會計設置和服務 l? Prepare and establish a set of operating policies/procedures, operation and training manual. l? 準備建立一套標準的經營政策/程序，操作和培訓手冊 l? Develop international and national sales and marketing promotional program, including advertisements and public relations and other program to secure business and booking at the hotel. l? 制定國際和國內的銷售和市場推廣計劃，包括廣告、公共關系和其他程序的安全業務和酒店預訂等 l? Develop an organizational chart, staffing guides and schedules of employment and compensation rates and package. l? 制定的組織圖，編制員工手冊、工作時間表、補償機制及薪資 l? Recruit initial staff and implementation training program. l? 實施員工招募及培訓計劃 l? Negotiate and manage with concessionaire, licenses, tenants, consignees and other intended users of hotel facilities within the premises. l? 洽談和特許權，許可證管理的處所內，承租人，收貨人和其他用戶的酒店設施。 ? 2. Hotel Daily Operations ? ? 酒店日常運營 ? l? Maintaining a harmonious working relationship with hotel owners and continually responding of total commitments to the hotel management companies. Attend regular owners and management meetings in accordance with the guidelines of the management companies. Maintaining positive attitude, be cooperative to the owners and superiors of the management companies and other hotels colleagues. l? 保持與酒店業主和諧的工作關系，以持續地保持業主方對酒店管理公司的承諾的遵循。按照管理會議需要，定期參加業主和管理公司的指導方針會議。保持積極的態度，與管理公司和其他酒店的業主和上級，同事保持良好的溝通。 l? Maintain the smoothly operations of the hotel, which included of administering and implementing the policies and procedures, establishing and monitoring the overall hotel goals and objectives. Made daily physically routines spot checks on hotel outlets and a number of guestrooms in order to keep sight of the fact that the maintenance and standards of services achieved. l? 保持酒店的順利運作，包括管理和執行的政策和程序，建立和監測酒店的整體目標。每天例行抽查酒店客房，以保證及時的維修和服務達標 l? Plan and supervise targeted goals closely for maximizing profit and minimizing operating costs.? And control the operating service standards to meet the expectations of both guests and owners.? Established operational objectives and action plans with time frame towards achieving goals.? l? 緊密監督酒店計劃及設置目標。為追求利潤最大化以及最大限度地降低運營成本，控制服務標準流程，滿足顧客及業主的期望，并建立業務目標和時間框架來實現酒店的運營目標 l? Supervise and review with the Human Resource Department on all activities of staff, such as staff motivation plan, staff development and training program, etc., for maximizing of high staff productivity, staff morale low staff turnover. And ensure efficiency of services, effectiveness of teamwork and the good staff responsibility of the managerial staff.? Make closely monitoring on departmental performance from time to time. l? 監督和審查的所有人力資源部員工活動，如員工激勵計劃，員工的發展和培訓計劃，對員工的工作效率高等優點，最大限度地提高員工的士氣，以降低員工流動率。確保服務的效率，有效的團隊合作和管理人員的責任。緊密監測部門績效表現 l? Review bi-weekly on financial achievements with division heads and plan new financial directives in addition to the projected figures in the business plan. Assist sales/marketing to create additional sales objectives to increase revenue in both rooms and food and beverage sales. l? 隔周審查財務部門報表及部門主管表現，根據報表數據改變營銷計劃及制定新的財務指導。協助銷售及營銷部門制定的銷售目標，增加收入，包括客房及餐飲銷售 l? Possess effective marketing and sales skills with considerable experience in establishing hotel positioning, conducting marketing research, marketing strategies and the hotel promotions. Personally handle all complaints as much as possible and answered all hotel correspondences, which related to the administrations within 24 hours. l? 建立飯店定位及經營經驗，具有有效的市場營銷和銷售技巧，進行市場研究，營銷策略和酒店促銷。盡可能親自處理所有的投訴都盡可能回答所有酒店的對應關系，并在24小時內進行有效行政答復 l? Produce and send the required monthly reports to the owners and with a copies sent to Management Company: ----Monthly manager’s report ----Month-end financial statements package ----Sales/marketing promotional plans l? 向業主公司及酒店管理公司制作并提供所需的月度報告： -----每月經理報告 ----月末財務報表 ----銷售及營銷推廣計劃 ? JOB REQUIREMENT任職要求 l? Minimum 15 years of experience in high end hotels industry and the independent operation and marketing development experience; 具有至少15年酒店業高星級酒店工作經驗，并有獨立運營或市場拓展經驗； l? Good professional knowledge and good individual work ability; 良好的職業素養和獨當一面的工作能力； l? Good responsible attitude, dedication and integrity; 高度的責任心、敬業精神及誠信態度； l? Good interpersonal, communication and negotiating skills; 良好的與人交流、溝通和談判技巧； l? Be good at analyzing skills and problem solving skills; 精于分析問題、專于解決問題； l? Be good at team and quick decision, and be accountable decision-marking; 善于團隊管理，用于果斷決策，敢于承擔責任； l? Good managing change ability and professional level; 具有較強的應變能力及資深的專業水平。 l? A pleasant personality; 性格開朗、親和力強； l? Adaptation and accept the frequency business trip; 吃苦精神強，適應非常規的出差工作性質； l? Aim higher. ?????? 勇于進取創新，不斷挑戰目標。

需對酒店總體運作負責。管理及協調酒店總體運作，對酒店財務業績及所有部門服務質量和水準負責。負責對酒店總體產品的計劃、開發、執行以及評估，以及對客服務和對員工服務總體負責，以確保實現裸心的愿景與品牌標準、酒店高效運轉以及提升客戶滿意度與經營利潤。 A.????主要工作職責 CORE RESPONSIBILITIES ·?制定契合新度假村的裸心基因特色運營方案。 ·?參與設計度假村導覽活動及餐飲服務。 ·?監督運營物資設備采購，與第三方供應商簽訂合約。 ·?作為度假村"品牌形象大使"，體現品牌特質，持續保障卓越運營。 ·?統籌管理各部門，與部門負責人保持日常緊密協作。 ·?完整理解各部門政策及服務工作程序。 ·?每日巡視所有部門區域，觀察及指正任何不正確行為。 ·?檢查員工人數、儀容儀表及態度。 ·??倉庫—庫房保持有序、清潔、存貨數量清楚明了以及設備設施保持完好。 ·??通過裸心評分統監控客戶滿意度，親自接待賓客以確保需求被超額滿足。 ·??通過創新實踐與收益管理實現客房收益最大化。 ·??定期向裸心酒店管理公司匯報工作。 ·??查看及回復日常運作提出的相關需求。 ·??查看每月、每季度及每年的餐飲/房務財務狀況以及工資預測。 ·??監督管理并預測銷售及成本，在必要時立即采取調整措施。 ·??監督管理所有部門每月收益狀況。 ·??向酒店所有成員提供培訓、發展機會、職業紀律以及積極的支持，確保酒店質量的不斷提高。 ·? ?監督管理所有經理職位的面試及招聘，確保管理團隊的方向、服務質量的發展的連貫、一致性，維持團隊的積極性及高效性。創造及維護一個高質量、專業的工作環境。 ·??預測顧客及員工的需求，快速回復。與客人建立積極聯系。 ·??協助和提供新的市場發展建議。 ·??遵守公司所有的政策和程序。 ·???完成所有由上級主管分配的相關任務。 B.????任職要求 REQUIREMENTS ·????????酒店管理專業大專畢業。 ·????????四星級以上酒店高級管理經驗10年以上。 ·????????了解酒店行業主要發展趨勢。 ·????????具備全面酒店運營經驗，擅長提升收益、服務標準與盈利能力，注重日常運營細節并超越賓客期望。 ·????????具有卓越的財務商業頭腦（制定年度預算并達成目標是核心職責）。 ·????????具有扎實的運營背景， ·????????精通促銷營銷及銷售團隊領導。 ·????????擅長通過收入流管控、現金流及物業支出管理酒店財務。 ·????????具有出眾的人際交往能力，能妥善處理業主、同事及各級員工關系，能流利使用英語與客人、管理層和同事溝通。 ·????????代表公司維護業主關系。 ·????????通過系統培訓持續提升員工服務技能。

Role Purpose As General Manager?you will manage the day to day leadership and direction of the hotel, maximising on sales and revenue and driving financial returns. You’ll take ownership of the development of your people, execute on brand standards and build awareness of the hotel and?brand within the local area.? ? Your Day to Day People? Develop programmes and initiatives to increase team engagement that are aligned with the hotel’s service philosophy. Develop, implement and monitor team member succession planning to ensure future bench strength. Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance. Oversee HR related actions in accordance with company rules and policies. Guest Experience Demonstrate brand citizenship by maintaining compliance with all required brand and service standards. Drive improvement in guest?satisfaction goals.? Collaborate with colleagues and hotel team members to establish and implement services and programmes that meet or exceed guest expectations. Speak to guests – ask for their feedback and build relationships. Financial Prepare annual capital, cash flow and sales and marketing plans to accurately forecast budgets. Analyse financials to drive revenues, future profitability and maximum return on investment. Use distribution channels and technology platforms to drive revenue and maximise market share.? Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.? Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets.? Act as public relations representative to raise awareness of hotel and brand in local community. Drive team member involvement in community organisations, activities and businesses. Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint. Perform other duties as assigned. May also serve as manager on duty. ? What We Need from You Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration. Five to ten years’ of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English and preferably to able to converse in local language.

崗位職責：? 1、全面負責酒店的開業籌備及經營管理工作；? 2、建立、健全酒店的組織管理系統，使之合理化、精簡化、高效化；? 3、負責實現酒店的營業收入指標和利潤指標；? 4、負責制定酒店的經營預算和決算，提出更新改造和投資計劃；? 5、落實酒店年度財務預算，向各部門下達年度工作指標；? 6、督促酒店維修保養工作和酒店安全管理工作；? 7、負責做好酒店與各界人士的公共關系,樹立酒店良好形象；? 8、做好酒店機構設置、員工編制及重要人事變更；? 9、指導培訓工作，培養人才，提高整個酒店的服務質量和員工素質。? 崗位要求：? 1、專科及以上學歷，酒店、旅游管理等相關專業；? 2、高端酒店行業同等職位至少3年工作經驗； 3、具備高端五星級酒店酒店經理/駐店經理及以上從業經驗；? 4、熟悉酒店各部門服務及管理流程；? 5、善于管理和經營團隊，事業心強；? 6、有較強的溝通、計劃、決策和綜合判斷能力。

一、Key Responsibilities 職責概述 Using considerable independent initiative and judgment, provides leadership and direction to ensure the efficient, effective and profitable operation of the Hotel on a long term basis. 憑借相當獨立的主動性和判斷力,為酒店提供領導和方向以確保酒店長期處于高效的、有效的和贏利的經營狀態。 ? 二、Essential Duties and Responsibilities 主要職責和責任 1. Establish hotel's business plan, development planning and management policy, to determine the hotel management goal, to direct the mangement team to work; 確立酒店的經營計劃、發展規劃及經營方針，確定酒店管理目標，領導經營班子成員開展工作。 2. Study and grasp the market change and development situation, make market expansion plans and price system, raise key emphasis in work timely, and directing the implementation; 研究并掌握市場變化和發展情況，制定市場拓展計劃和價格體系，適時提出階段性工作重點，并指揮實施。 3. Decided to hotel organizations and middle management‘s employement and development. Be responsible for the division head's performance evaluation; 決定酒店組織機構及中層以上管理人員培養和使用，負責組織對部門經理的人事考核和業績評估。 4. Be responsible for the market development and finance planning work; Be responsible for the capital allocation and capital expenditures within the? limits of authority; 全面負責酒店的市場拓展和財務計劃工作；在權限內負責酒店內資金調配，審批資金支出等經營事宜。 5. Enhance hotel safety management; 加強酒店的安全管理工作。 6. To follow up other tasks which assigned by superior; 完成公司領導交辦的其他工作。 ? 三、Requried Qualifications 資質要求 1. Required Skills / Certificate 技能 / 證書 2. Computer Skill: Skillful to operate Office電腦操作技巧: 熟練使用MS辦公軟件 3. English Language Level: Fluent in English spoken and written is preferred 英語水平：口語與書寫流利為佳 ? Qualifications 資格 1. Team Focused 關注團隊: Support colleagues 給予同事支持 Explain what to do and the reason 闡述工作任務及其原因 2. Action Oriented 行動導向 Strives to deliver consistently 力爭始終如一的完成工作 Focus on details and standards 關注個人工作的細節和標準 3. Passionate工作熱情 Understand guests’demand and the market 理解客戶的需求和市場 Create a positive environment for changing 為變革創造一個積極的環境 4. Business skills 業務技能 Understand the short-term opportunities of reform 了解短期的變革機會 Understand the profit model 了解企業如何盈利 ? Experience 經歷要求 1. Associate degree or above; 全日制大專（含）以上學歷。 2. Graduation from Hotel Management,Business Management related professional; 酒店管理、企業管理等相關專業。 3. Work experience of hotel management for five years or above in 5 star hotel; 至少五年以上五星級酒店管理工作經驗。 4. Hotel management professional knowledge and leadership skills; 酒店專業知識及領導能力。 5. Organizing And Planning Skills,communication skills,Coordination Skill,leadership skills; 具有很強的計劃、組織、溝通、協調、領導能力。 6. Skilled in the use of office automation equipment and realated management software; 熟練運用辦公軟件及相關管理軟件。 7.Excellent written and verbal communication; 具備優秀的書面和口頭表達能力。 8. Appreciate Poly culture; 認同保利企業文化。 9. Good Character and Ethics; 有良好的職業操守。 10. Strictly obey the relevant laws and regulations, executive internal policy implement; 嚴格遵守國家法律法規，執行企業各種規章制度。 11. Strong sense of principle, professional management ability ,a good team spirit of collaboration,excellent interpersonal skills, honest and reliable, decency; 原則性強，職業化規范度高，具有良好的團隊協作精神，出色的人際交往能力，誠實可靠、品行端正。 12. Have a strong sense of responsibility and learning ability,a good team spirit of collaboration. 具有較強的工作責任心和學習能力、良好的團隊合作意識。

崗位職責/職位描述 需對酒店總體運作負責。管理及協調酒店總體運作，對酒店財務業績及所有部門服務質量和水準負責。負責對酒店總體產品的計劃、開發、執行以及評估，以及對客服務和對員工服務總體負責，以確保實現裸心的愿景與品牌標準、酒店高效運轉以及提升客戶滿意度與經營利潤。 A.????主要工作職責 CORE RESPONSIBILITIES 制定契合新度假村的裸心基因特色運營方案。 參與設計度假村導覽活動及餐飲服務。 監督運營物資設備采購，與第三方供應商簽訂合約。 作為度假村"品牌形象大使"，體現品牌特質，持續保障卓越運營。 統籌管理各部門，與部門負責人保持日常緊密協作。 完整理解各部門政策及服務工作程序。 每日巡視所有部門區域，觀察及指正任何不正確行為。 檢查員工人數、儀容儀表及態度。 倉庫—庫房保持有序、清潔、存貨數量清楚明了以及設備設施保持完好。 通過裸心評分統監控客戶滿意度，親自接待賓客以確保需求被超額滿足。 通過創新實踐與收益管理實現客房收益最大化。 定期向裸心酒店管理公司匯報工作。 查看及回復日常運作提出的相關需求。 查看每月、每季度及每年的餐飲/房務財務狀況以及工資預測。 監督管理并預測銷售及成本，在必要時立即采取調整措施。 監督管理所有部門每月收益狀況。 向酒店所有成員提供培訓、發展機會、職業紀律以及積極的支持，確保酒店質量的不斷提高。 監督管理所有經理職位的面試及招聘，確保管理團隊的方向、服務質量的發展的連貫、一致性，維持團隊的積極性及高效性。創造及維護一個高質量、專業的工作環境。 預測顧客及員工的需求，快速回復。與客人建立積極聯系。 協助和提供新的市場發展建議。 遵守公司所有的政策和程序。 完成所有由上級主管分配的相關任務。 B.????任職要求 REQUIREMENTS 酒店管理專業大專畢業。 四星級以上酒店高級管理經驗10年以上。 了解酒店行業主要發展趨勢。 具備全面酒店運營經驗，擅長提升收益、服務標準與盈利能力，注重日常運營細節并超越賓客期望。 具有卓越的財務商業頭腦（制定年度預算并達成目標是核心職責）。 具有扎實的運營背景， 精通促銷營銷及銷售團隊領導。 擅長通過收入流管控、現金流及物業支出管理酒店財務。 具有出眾的人際交往能力，能妥善處理業主、同事及各級員工關系，能流利使用英語與客人、管理層和同事溝通。 代表公司維護業主關系。 通過系統培訓持續提升員工服務技能。