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    • 舟山 | 3年以上 | 大專 | 提供食宿
      綜合性酒店 | 50-99人
      • 投遞簡歷
      普陀山開元觀堂酒店 薪資:底薪8000,有提成,綜合工資12500-16000 任職要求:大專以及上學歷,至少3年以上相關工作經驗,要求酒店或高端民宿專職管家、大堂副理、前廳經理、GRO等相關崗位工作經驗(請仔細閱讀任職要求,不符合不回復) 1、 協助做好入住辦理,包括但不限于碼頭迎送等接待工作; 2、 行李服務,做好賓客行李管理,行李送房、行李寄存、行李寄送等; 3、 用餐預訂,幫助客人做好店內用餐預訂; 4、 提供游覽禮佛指南,做好日程提醒; 5、 老人、兒童、寵物等個性化服務; 6、 賬單管理,發票管理等; 7、 委托代辦服務,購票、預約佛事等; 8、 賓客互動:茶藝、簡單景點介紹、特殊賓客禮遇等; 9、 其他為賓客提供優質服務的事項。 福利待遇:包食宿,繳納五險,月休四天。 目標: 新客戶服務做好,本次餐飲消費或原訂單外入住間夜房費提成; 新客戶留存——工作手機內留存; 客戶轉介紹推薦或復購提獎; 額外佛事獲益分成。
    • 沈陽 | 經驗不限 | 學歷不限
      • 五險一金
      • 技能培訓
      • 帶薪年假
      • 崗位晉升
      • 管理規范
      • 領導好
      • 帥哥多
      • 美女多
      • 員工生日禮物
      • 包吃包住
      • 投遞簡歷
      大專以上文化程度; 5 年以上酒店銷售工作經驗。按照公司整體要求,制定和組織實施公司在市場策劃、銷售管理、客戶服務的戰略規劃。負責項目可行性比選階段的市場研究、客戶分析、市場定位和營銷推廣方案設計。負責監督和考核公司各項目的營銷推廣、銷售進度、銷售回款和客戶服務等,支持和保障項目實施。負責組織營銷推廣、銷售執行、客戶服務等方面專業人員的培訓。
    • 深圳 | 10年以上 | 本科 | 提供吃
      • 五險一金
      • 技能培訓
      • 帶薪年假
      • 崗位晉升
      • 領導好
      • 包吃包住
      • 管理規范
      • 人性化管理
      • 奢華品牌
      國際高端酒店/5星級 | 100-499人
      • 投遞簡歷
      The Commercial Director will spearhead Conrad Hong Kong’s commercial strategy, driving revenue growth and market share through innovative sales, marketing, and revenue management initiatives. Leading a dynamic team, this role ensures the hotel’s competitive edge by optimizing business performance across all segments while fostering strong client and stakeholder relationships.? ? Key Responsibilities Strategy & Leadership: Develop and execute holistic sales and marketing strategies to maximize revenue, profitability, and market positioning. Lead, mentor, and inspire a high-performing team across sales, marketing, catering, and reservations. ? Revenue Optimization: Collaborate with Cluster Revenue Managers to refine pricing strategies, demand forecasting, and business mix, ensuring agile responses to market fluctuations. ? Market Expansion: Design and implement targeted (digital) marketing campaigns, with a focus on expanding the hotel’s footprint in Mainland China and other key markets. ? Data-Driven Decision Making: Analyze market trends, competitor activity, and performance metrics to refine strategies and capitalize on emerging opportunities. ? Relationship Management: Cultivate partnerships with top clients, industry stakeholders and OTA partners to drive loyalty and revenue growth. ? Cross-Functional Collaboration: Partner with F&B, Health Club, and other departments to align commercial strategies with broader hotel objectives. Serve as a key advisor to the executive team, presenting insights and actionable recommendations. ? Stakeholder Engagement: Maintain strong alignment with Hilton’s regional teams on brand initiatives, loyalty programs and market-specific campaigns. Actively contribute to commercial reviews, including ownership meetings. ? Qualifications & Experience Bachelor’s degree in Hospitality, Business Administration, Marketing, or a related field. ? 10+ years of progressive leadership experience in hospitality sales and marketing, with a proven track record of revenue growth and market expansion. ? Strategic thinker with expertise in market analysis, pricing strategies and digital marketing. Deep knowledge of Mainland China’s travel market and consumer behaviour is a plus. ? Inspirational leader with exceptional team-building and coaching abilities. ? Strong business acumen, negotiation skills and ability to influence cross-functional stakeholders. ? Analytical mindset with proficiency in translating data into impactful strategies. ? Fluency in English and Cantonese required; Mandarin proficiency is advantageous. ? Why Join Us? This is a pivotal role shaping Conrad Hong Kong’s commercial success in a competitive land scape. We seek a visionary leader who thrives on innovation, collaboration, and delivering exceptional results. Application For interested candidate, please send you latest resume together with your expected salary to Ms Linda Fung/ Assistant Human Resources Manager at Linda.Fung@ConradHotels.com. 工作地點:香港康萊德酒店
    • 赤峰 | 經驗不限 | 學歷不限 | 提供食宿
      • 五險一金
      • 節日禮物
      • 技能培訓
      • 帶薪年假
      • 崗位晉升
      • 管理規范
      • 包吃包住
      • 員工生日禮物
      • 人性化管理
      • 領導好
      國內高端酒店/5星級 | 100-499人
      • 投遞簡歷
      【崗位職責】 1、全面負責酒店日常運營管理工作,制定并執行酒店發展戰略及年度經營計劃,確保經營目標的達成; 2、主導酒店市場銷售策略的制定與實施,開發并維護高端客戶資源,提升酒店市場占有率及品牌影響力; 3、優化酒店管理體系,完善各部門工作流程及服務標準,提升運營效率及客戶滿意度; 4、統籌酒店成本控制及預算管理,監督財務指標執行情況,確保酒店盈利能力; 5、負責團隊建設與管理,培養核心骨干,打造高效協作的高素質服務團隊; 6、處理重大客戶投訴及突發事件,維護酒店聲譽及客戶關系。 【崗位要求】 1、具備國際品牌五星級酒店市場銷售總監5年以上工作經驗,熟悉高端酒店運營模式及市場規律; 2、出色的市場敏銳度及商業談判能力,擁有豐富的客戶資源及渠道拓展經驗; 3、精通酒店前廳、客房、餐飲等核心部門管理流程,具備多部門協同管理能力; 4、優秀的戰略規劃及數據分析能力,能獨立制定并落地經營策略; 5、卓越的領導力及團隊管理能力,擅長跨部門協作與人才梯隊建設; 6、具備較強的抗壓能力及危機處理經驗,能適應高強度工作節奏。
    • 蘇州 | 經驗不限 | 學歷不限
      國際高端酒店/5星級 | 100-499人
      • 投遞簡歷
      崗位職責: 1、深入了解市場需求和競爭態勢,進行市場調研和分析,為酒店群制定有效的銷售策略提供依據。 2、掌握客戶和競爭對手的信息,及時調整銷售策略以保持市場競爭力。 3、根據市場調研結果,制定年度、季度和月度銷售計劃,并確保計劃的執行和達成。 4、制定并執行酒店的價格政策、推廣計劃、品牌標準等,以提升酒店品牌形象。 5、建立并維護有效的銷售渠道,包括線上和線下渠道,如旅行社、企業、協議單位等。 6、積極參與行業展會、會議等活動,拓展新的銷售渠道和市場。 7、維護與現有客戶的良好關系,定期回訪客戶,了解客戶需求并提供個性化解決方案。 8、積極開發新客戶,擴大客戶基礎,提高酒店的市場占有率。 9、組織策劃各種營銷活動,如展會、會議、促銷活動等,并進行相關推廣宣傳。 10、審核酒店的公關策劃方案和重大促銷計劃,確保活動的有效性和影響力。 11、參與酒店品牌宣傳活動,提升酒店的知名度和形象,增加客戶黏性和忠誠度。 12、領導和管理銷售團隊,進行團隊招聘、培訓和績效管理。監督銷售團隊的工作表現,確保銷售目標的達成。 13、制定培訓計劃和方案,提升銷售團隊的業務能力和綜合素質。鼓勵團隊成員持續學習,跟蹤行業動態和最新銷售技巧。 14、與其他部門緊密合作,協調資源,確保銷售和服務的協調一致。
    • 上海-浦東新區 | 10年以上 | 大專
      • 五險一金
      • 帶薪年假
      • 崗位晉升
      • 技能培訓
      • 帥哥多
      • 美女多
      • 員工生日禮物
      • 包吃包住
      • 人性化管理
      國內高端酒店/5星級 | 100-499人
      • 投遞簡歷
      Job Summary: Develop and implement adynamic hotel sales strategy that remains adaptable and strategically sound.Foster strong communication channels with the global sales center, local marketsales teams, and customer service partners. Lead the sales team in proactively attractingnew clients through diverse channels, including newspapers, magazines, onlineplatforms, and social media. Ensure that each sales team member engages in adesignated number of impactful sales activities daily through effectivesupervision and guidance. Additionally, oversee the operations of the MarketingCommunication department to guarantee that daily workflows are managedefficiently and effectively. Experience: a)???Minimum 8 years of sales and/or customer service experience at aninternational/Luxury hotel; 3 years related position experience b)???Be able to set business strategy and adjust timely according to marketchanges c)???Be able to handle different market conditions and solve problems timelyand effectively under the conditions set by the hotel d)???Proficient in English and Chinese,Good education background, bachelor degree preferred e)????Good marketing skills f)????Good communication skills g)????Sharp observation h)????Strong team work spirit i)?????Result oriented, strain capacity,Optimistic attitude
    • 北京 | 5年以上 | 本科 | 食宿面議
      • 五險一金
      • 崗位晉升
      • 提供食宿
      • 技能培訓
      • 人性化管理
      • 節日禮物
      • 帶薪年假
      • 員工生日禮物
      • 管理規范
      • 包吃包住
      國際高端酒店/5星級 | 100-499人
      • 投遞簡歷
      【崗位職責】 1、全面負責酒店日常運營管理工作,制定并執行運營策略,確保各部門高效協作,提升整體運營效率和服務質量。 2、監督酒店前廳、客房、餐飲、工程等核心部門的運營情況,優化工作流程,解決運營中的突發問題。 3、制定并落實運營預算,控制成本,提高酒店盈利能力,確保財務目標的達成。 4、分析市場趨勢和競爭對手動態,提出改進方案,提升酒店市場競爭力。 5、建立并維護與客戶、供應商及合作伙伴的良好關系,提升客戶滿意度和品牌形象。 6、負責員工培訓與發展,打造高效團隊,提升員工專業素質和服務水平。 7、確保酒店運營符合行業標準及法律法規要求,維護酒店安全與衛生。 【崗位要求】 1、具備酒店管理或相關領域豐富經驗,熟悉高端酒店運營模式及管理流程。 2、出色的領導力和團隊管理能力,能夠有效協調多部門工作,推動目標達成。 3、優秀的分析能力和決策能力,能夠快速應對運營中的復雜問題。 4、具備較強的成本控制意識和財務管理能力,能夠制定并執行合理的預算計劃。 5、良好的溝通與談判技巧,能夠與內外部利益相關者建立高效合作關系。 6、對服務品質有極高要求,注重細節,能夠持續提升客戶體驗。 7、具備創新思維和市場敏銳度,能夠根據行業變化調整運營策略。
    • 廈門 | 5年以上 | 學歷不限 | 食宿面議
      • 五險一金
      • 技能培訓
      • 帶薪年假
      • 崗位晉升
      • 管理規范
      • 人性化管理
      • 環境好
      • 領導好
      • 免費工裝包洗
      • 有無線WiF
      • 投遞簡歷
      職位描述 崗位職責:1、全面負責酒店的運行和管理,負責實現酒店的營業收入指標和利潤指標。2、負責確立酒店的經營管理方針、發展方向、組織機構和完善酒店的長遠規劃及年度經營計劃,并指揮實施。3、負責建立健全酒店內部的組織系統、運行機制及各項規章制度;協調各部門關系;審批各部門的請示、報告。4、責研究并掌握市場變化及其發展趨勢,制定價格體系,適時提出階段性工作重點,并組織實施。5、審定酒店的市場營銷方案,不斷開拓市場。審定酒店培訓計劃,提高服務員等各部門員工素質和服務質量。8、塑造良好的酒店形象,與社會各界人士保持良好的公共關系。9、負責重要客人的接待等工作。任職資格:1、酒店管理或相關專業本科以上學歷;2、五年以上五星級酒店管理與運營經驗;3、精通現代企業經營管理理念及管理技術,熟悉管理流程及關鍵步驟;4、具有較強的親和力和敬業精神,為人正直、誠實,性格開朗;5、具有敏銳的洞察力,優秀的分析、判斷決定能力,組織協調能力和經營能力
    • 廣州 | 8年以上 | 本科 | 提供食宿
      • 五險一金
      • 帶薪年假
      • 崗位晉升
      • 管理規范
      • 年度旅游
      • 包吃包住
      • 節日禮物
      • 技能培訓
      • 全勤獎
      國內高端酒店/5星級 | 2000人以上
      • 投遞簡歷
      工作職責: 1、根據公司戰略及經營預算目標的要求,協助完成酒店管理公司及下屬單體酒店各項經營管理指標; 2、負責下屬各單體酒店房務/餐飲業務線的日常運營管理,包括不限于綜合管理體系、業務流程及運營標準的建立; 3、對于酒店集團的發展和營業額的提高提出可行性操作的建議,以最大可能提高酒店盈利 4、研究并掌握市場發展的趨勢和情況,制定市場拓展計劃,及時更新價格體系,明確階段性工作重點,并組織實施; 任職資格: 1、具備良好的戰略思維能力。 2、8年以上酒店行業工作經驗;5年以上星級酒店管理實踐經驗,曾在星級酒店集團擔任同等崗位的負責人優先考慮; 3、熟悉酒店行業標準和規范、運營管理流程,熟悉酒店運營發展趨勢、運營管理模式和工作流程; 4、對市場有敏銳的洞察力,具有先進的現代酒店管理理念; 5、具有較強的決策、控制、領導能力;
    • 廣州 | 10年以上 | 本科
      • 五險一金
      • 節日禮物
      • 技能培訓
      • 帶薪年假
      • 崗位晉升
      • 管理規范
      • 午餐補貼
      • 領導好
      • 包吃包住
      卓越雇主
      卓越雇主
      國際高端酒店/5星級 | 2000人以上
      • 投遞簡歷
      崗位職責: 1.根據集團整體戰略,制定年度及中長期運營目標與計劃,推動運營體系持續優化; 2.建立并完善酒店運營標準化體系,包括服務體系、管理流程、質量標準等,確保品牌一致性; 3.定期審查各區域/酒店的經營數據,分析運營指標(如RevPAR、入住率、客戶滿意度等),制定改進方案并跟蹤落實; 4.主持重大運營會議的籌備與決策,協調解決區域或單體酒店的緊急運營問題; 5.與投資方、業主方及外部合作伙伴保持良好溝通,確保合作目標的實現; 6.監督客戶服務標準的執行,定期檢查各酒店服務質量(包括硬件設施、軟件服務、客戶體驗等); 7.推進客戶滿意度提升計劃,處理重大客戶投訴與危機事件,維護品牌聲譽; 任職資格: 1.大學本科以上學歷,接受過系統的酒店、旅游及企業管理教育培訓; 2.10 年以上高星級酒店管理經歷,其中6年以上中高級管理職務經歷,具有高星級酒店客房和餐飲經理任職經歷,具有大型知名品牌(連鎖)酒店集團或酒店高級職位工作背景優先; 3.具有清晰的酒店經營管理思路,高度的工作激情及流程質量改善意識,極強的目標意識和質量洞察能力,責任感強; 4.極強的溝通協調、團隊管理和資源整合能力,優秀的策略撰寫和提案能力; 5.能夠使用英文進行流利的會話和書寫。
    • 大連 | 3年以上 | 本科 | 提供食宿
      • 五險一金
      • 帶薪年假
      • 管理規范
      • 包吃包住
      • 崗位晉升
      • 年度旅游
      • 技能培訓
      • 人性化管理
      • 集團內調
      • 酒店員工價
      國際高端酒店/5星級 | 100-499人
      • 投遞簡歷
      【崗位職責】 1、制定并執行酒店整體銷售與市場營銷戰略,確保完成年度營收目標; 2、領導銷售團隊開發新客戶、維護現有客戶,拓展國內外市場業務; 3、分析市場趨勢及競爭對手動態,調整銷售策略以提升市場份額; 4、負責酒店品牌推廣、公關活動策劃及媒體關系維護; 5、監督市場預算的合理分配,確保營銷投入的高效回報; 6、協調與其他部門(如餐飲、客房等)的協作,推動整體業績增長; 7、定期提交銷售報告及市場分析,為管理層決策提供數據支持。 【崗位要求】 1、具備酒店行業銷售及市場營銷相關經驗,熟悉高端酒店市場運作; 2、出色的領導能力,能夠高效管理團隊并激勵成員達成目標; 3、優秀的市場洞察力與數據分析能力,能獨立制定營銷策略; 4、卓越的溝通與談判技巧,擅長維護客戶及合作伙伴關系; 5、能適應高強度工作,具備靈活應對市場變化的能力; 6、具有奢華或高端酒店同類職位的工作經驗3年以上,具有同類酒店的籌開經驗者優先; 7、英語流利,具備國際化視野及跨文化協作經驗者優先。
    • 國際高端酒店/5星級 | 2000人以上
      • 投遞簡歷
      Withthousands of hotels in over 100 countries and territories, Hilton offerscountless opportunities to delight. From an open door to a welcoming smile andan exceptional experience, we offer the millions of travelers who stay with usevery year a welcome they will never forget. If youappreciate the impact global travel can have on the world, you may be just theperson we are looking for to work as a Hilton Team Member. Because it’s withHilton where we never forget the reason we're here: to delight our guests, TeamMembers, and owners alike. Position Statement The Senior Commercial ManagerFocused Service Greater China & Mongolia (GCM) will be responsible forsupporting the commercial performance of focused service managed hotels, and pre-openingof focused service managed hotels in GCM. §?The role will be responsible for maximizingprofitability for focused service managed hotels, with an objective to achievehotels’ budgeted revenue and increase RevPar Index and market share targets.Support and collaborate with cross-functional teams to complete respectivecommercial actions, commercial reviews, or support initiatives/projects. §?From a pre-opening perspective, the role willalso support ensuring the successful delivery of all focused service newlymanaged hotels opening across the Greater China & Mongolia region. What will I be doing? As the Senior Commercial ManagerFocused Service Greater China & Mongolia (GCM), you would continue yourefforts to deliver outstanding guest service and financial profitability.Specifically, you will be responsible for performing the following tasks to thehighest standards: §?Support the Senior Director & CommercialDirector, Focused Service conduct or collaborate on all activities needed togrow the focused service managed hotels’ performance, manage with anyperformance growth opportunities, increase profitability, achieve hotelbudgeted revenue, and increase market share targets. §?Support all commercial aspects of focusedservice managed hotels from preparation to a smooth opening and support theramp-up once the hotel is opened. §?Ensure focused service managed hotels’commercial teams §?Implement the right strategies in place todeliver their revenue targets. §?Use Hilton sales systems and tools inaccordance with our standards; §?Have appropriate targets in place (SIP). §?Evaluate and identify business opportunitiesfor hotels and directs accordingly. §?Optimize sales resources, to drive marketshare from key segmentation. §?Capture maximum demand and drive the highestlevel of conversion. §?Align with regional and enterprise-wide plans §?Hold regular productivity reviews with thefocused service hotels' commercial teams to ensure we are acquiring enough newcustomers as well as growing existing customers' revenue and market share. §?Manage the appropriate commercial targets& objectives for the hotels and navigate how those targets & objectivesare going to be accomplished. §?Support the Senior Director & CommercialDirector, Focused Service & key stakeholders to optimize the resources andactivities of the hotel's commercial team. §?Support all focused service managed hotelscommercial people trained and equipped to drive business. §?Direct Reports: Coach and Lead CommercialManager to maintain stakeholder relationships at all levels, and collaboratewith Development, Brand Management, Technical Services, Hotel Operations, HumanResources, IT, Finance, and other Pre-Opening and/or functions to deliversustained business goals. Whatare we looking for? Thesuccess in this role will demonstrate itself through the following attributesand skills: §? Bachelor Degree in HotelManagement preferred §? 8 years and above workingexperience §? Excellent oral and writtencommunication skills in both Mandarin and English. §? Excellent organizational skills,multi-tasking skills, strategic planning capabilities and time management. §? Ability to work well underdeadline pressure. §? Ability to deliver presentationsin a concise, well-organized manner. §? Ability to work in a matrixorganization. §? Critical thinking and bothquantitative and qualitative analytics skills with the ability to use logic andreasoning to identify the strengths/weakness of alternative and differentiatedsolutions, conclusions or approaches to problem. §? Self-starter, well organized,extremely detail-oriented and an assertive team player, willing to takeownership of responsibilities, and possess a high level of positive energy anddrive §? Absolute discretion andconfidentiality regarding sensitive information §? Dynamic, innovative and creativein finding business solutions §? Flexibility to travel §? Previous relevant experience inregional role is preferred. §? Experience dedicated tocommercial sales is preferred. §? Experience working in focusedservices hotel is preferred. §? Hospitality industry experiencepreferred in Sales or Revenue roles. What will it be like to work for Hilton? Hilton, the #1 World’s Best Workplace, is a leading globalhospitality company with a diverse portfolio of world-class brands. Dedicatedto filling the earth with the light and warmth of hospitality, we have welcomedmore than 3 billion guests in our more-than 100-year history. Hilton is proudto have an award-winning workplace culture and we are consistently named amongone of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learnmore about what it’s like to be on Team Hilton!
    • 成都 | 5年以上 | 本科
      • 帶薪年假
      • 傳奇式服務
      • 包吃包住
      • 五險一金
      • 完善培訓體系
      • 國際化環境
      • 廣闊成長空間
      • 管理規范
      • 節日禮物
      國際高端酒店/5星級 | 100-499人
      • 投遞簡歷
      1. 職責范圍覆蓋所有運營區域包括房務部、水療中心、健身房、客房部、餐飲/廚房和工程部。The scope of responsibility covers all areas of operations including Rooms, Fitness Center, SPA, Housekeeping, F&B/Culinary, and Engineering. 2. 與直接下屬合作,制定并實施部門戰略,確保品牌服務戰略和品牌倡議的實施。 Works with directreports (department heads) to develop and implement departmental strategies andensures implementation of the brand service strategy and brand initiatives. 3.?負責確保酒店運營符合品牌標準、滿足客戶需求、確保員工滿意度、關注收入增長和部門財務業績最大化,以及發展積極的業主關系。 The position ensuresHotel Operations meet the brand’s standards, targets customer needs, ensuresemployee satisfaction, focuses on growing revenues and maximizes the financialperformance of the department and developing positive owner relations. 4. 制定并實施全酒店戰略,提供產品和服務,滿足或超越品牌目標客戶和員工的需求和期望,并提供投資回報。 Develops and implements property-wide strategiesthat deliver products and services to meet or exceed the needs and expectationsof the brand’s target customer and employees and provides a return oninvestment.
    • 紹興 | 10年以上 | 本科
      國際高端酒店/5星級 | 100-499人
      • 投遞簡歷
      紹興安納塔拉度假酒店落址于會稽山麓,環繞著約150畝的天然水庫蘭若湖而建,周邊綿延了5000畝山林,森林覆蓋率高達約78%。酒店將設有約120間客房,其建筑設計靈感源自豪華游艇,配以山間層層疊疊胡建筑群,與波光粼粼的蘭若湖相映成趣。這家山水間的酒店將發揮安納塔拉的優勢,以康養為主題,將通過沉浸式自然體驗幫助住客調理身心,除了現代化的客房和套房外,酒店還將開設全天候餐廳、新中式茶室、特色餐廳和一個 700 平方米的宴會廳。室外溫泉游泳池、水景平臺,以及瑜伽室和健身中心的“安納塔拉水療 Anantara Spa”自然不會缺席。另外配有特色的酒吧、藝術廊和戶外運動場,娛樂區,花園及環山步道及跑道,全面滿足賓客的休閑與娛樂需求。 【崗位職責】 酒店開業籌建成員 1、根據品牌和總部指導,全面負責規劃酒店市場發展、銷售策略。 2、通過各種市場推廣手段完成既定的品牌營銷目標,完成銷售目標及實際效果。 3、負責大客戶開發、渠道拓展、商務洽談、開發和協調各類資源,建立有效的市場推廣及銷售落實。 4、負責團隊的建設與管理,全面安排、管理年度市場和銷售策略和計劃。 【崗位要求】 1、學歷要求:酒店管理、市場營銷或相關專業本科或以上學歷 2、奢華酒店籌建經驗,3年以上奢華度假酒店市場銷售總監靜養 3、戰略管理、組織變革管理、市場營銷、公共媒體、財務管理及談判技巧等方面的培訓 4、對市場銷售工作有深刻認知,有較強的市場感知能力、敏銳地把握市場動態、市場方向的能力、與酒店潛在客戶建立密切合作關系 5、職業素養及勝任能力要求:高度的工作熱情,良好的團隊合作精神,有較強的觀察力和應變能力、出色的人際溝通能力、團隊建設能力、組織開拓能力
    • 昌江 | 3年以上 | 大專 | 提供食宿
      • 節日禮物
      • 技能培訓
      • 崗位晉升
      • 管理規范
      • 領導好
      • 包吃包住
      • 人性化管理
      • 五險一金
      • 年終獎金
      國內高端酒店/5星級 | 100-499人
      • 投遞簡歷
      【崗位職責】 1、制定及執行酒店市場銷售計劃 2、酒店市場開發、客源組織和酒店商品客房、餐飲、會議的銷售工作。 3、分析市場動向、特點和發展趨勢,設立市場目標。 4、走訪客戶,根據市場變化,并不斷改進服務工作。 5、審核服務活動的策劃方案,組織員工工作。 6、簽定住房優惠協議、旅行社房價協議及各種合作協議、認報刊合同、廣告宣傳服務協議。 7、統籌酒店內外的公關宣傳工作;審閱酒店對外發布的宣傳稿件。 8、對外通過接待、出訪、新聞媒介等,對內做好各部門的推銷和宣傳活動等,管理美工制作,以達到酒店經營的宣傳目標。 【崗位要求】 1、大專以上文化程度;4年以上同崗位工作經驗。 2、按照公司整體要求,制定和組織實施公司在市場策劃、銷售管理、客戶服務和物業管理的戰略規劃。 3、負責項目可行性比選階段的市場研究、客戶分析、市場定位和營銷推廣方案設計。 4、負責監督和考核公司各項目的營銷推廣、銷售進度、銷售回款和客戶服務等,支持和保障項目實施。 5、負責組織營銷推廣、銷售執行、客戶服務等方面專業人員的培訓。 6、英語口語和書寫流利。 7、有豐富的海南市場銷售經驗
    • 國際高端酒店/5星級 | 2000人以上
      • 投遞簡歷
      With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. ?Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. ?And, our amazing Team Members are at the heart of it all!
    • 西寧 | 5年以上 | 學歷不限 | 提供食宿
      • 五險一金
      • 節日禮物
      • 技能培訓
      • 帶薪年假
      • 崗位晉升
      • 管理規范
      • 員工生日禮物
      • 年度旅游
      • 包吃包住
      • 人性化管理
      國際高端酒店/5星級 | 100-499人
      • 投遞簡歷
      ? Assists the Hotel General Manager in implementing the brand and hotel strategy, in order to meet targets for quality of service, attitude and profitability for the Rooms and Food & Beverage departments. 為使客房和餐飲部門達到服務質量,態度標準和利潤目標的要求,協助酒店總經理履行該品牌和酒店戰略 ? Has managerial responsibility for all the positions in his or her remit; ensures the team's talents are developed. 在自己管轄的范圍內具有使團隊成員能夠得到發展的能力 ? Is responsible for providing innovation and renewal in the hotel's service offer, with particular focus on meetings and events.定位于小型會議和大型宴會,能夠提出創新意見和更新酒店各項服務 ? Replaces the Hotel General Manager when absent.當酒店總經理不在情況下,代替他管理酒店
    • 廈門 | 8年以上 | 本科 | 提供食宿
      • 五險一金
      • 技能培訓
      • 帶薪年假
      • 崗位晉升
      • 管理規范
      • 包吃包住
      • 人性化管理
      • 領導好
      • 員工活動
      國際高端酒店/5星級 | 100-499人
      • 投遞簡歷
      Provides a professional, advisory and executivesupport to the General Managerinmeeting strategic goals.為總經理提供專業的咨詢及行政上的支持。 Participates in the development and implementationof policies for the department and hotel.參與開拓和實施飯店和部門的政策規定。 Plans and develops marketing strategiesand promotionplans.制定開拓市場銷售戰略和促銷計劃。 Oversees and assists in the development andimplementation of the hotel’s Sales and Marketing plans.督導和協助市場銷售計劃的進展和實施 To setclear objectives for the Business Development team and develop individuals’skills and performance reviews, coaching and training.為商務發展部設定清晰的工作目標,實施員工個人技能的發展,業績的復核訓導和培訓。 Monitors and evaluates contemporary sales andmarketing initiatives and trends.監督和評估當前發起的市場銷售活動以及市場動態。 To be responsible for all marketing activity in thehotel.統籌酒店內所有的市場商務工作活動。 Manages departmental changes andensuring processes and required infrastructure are in place.管理部門內部的運作,保證部門設施完備,運行正常。 Conducts market research.進行市場調查。 Establishes pricing strategies andsales targets for the hotel.為酒店設立價格策略和銷售目標。 Manages special projects and otherbusiness related enterprises.管理特別項目及其他相關的生意。 Ensures efficient utilization ofdepartmental resources.確保高效利用部門資源。 Ensures the development, updateand maintenance of promotional materials.確保發展、更新及保留酒店宣傳材料。 Reports on the effectiveness of Sales and Marketing programs.管理部門內部人力資源,包括選擇招聘人員,培訓部門員工,團隊建設,員工表現評估等。 Manages human resources within thedepartment including selection & recruitment, training& development,team building,team member performanceplanning and review.管理部門內部人力資源,包括選擇招聘人員,培訓部門員工,團隊建設,員工表現評估等。 Ensuresteam memberin thedepartment is aware of their duties and responsibilities.確保部門員工明確所賦予的職責。 Initiates correctivemeasures and actions immediately whenthe well being and the normal operation of the department or the hotel arebeing jeopardized.在部門或酒店的利益受到危害時,立即采取糾正錯誤的措施。 Ensuresteam membermaintainscomplete familiarity with safety, current first aid and fire emergencyprocedure.確保員工熟悉安全,急救及遇火警逃生程序。
    • 蘇州 | 5年以上 | 本科 | 提供食宿
      • 五險一金
      • 帶薪年假
      • 崗位晉升
      • 技能培訓
      • 奢華體驗
      • 時尚雅致
      • 潮流風尚
      • 時尚之旅
      • 豐富活動
      • 節日禮物
      國際高端酒店/5星級 | 100-499人
      • 投遞簡歷
      ·????????Reporting to the General Manager of the consolidated hotels,devise and implement full spectrum of sales, marketing and graphic plans forthe Hotel to effectively complete the proposed consolidation of the function,achieve marketing and sales goals and maximise yield.·????????Responsible for developing a marketing plan for the hotelwithin the Sales & Marketing department which reflects the strategicobjectives of the hotel.·????????Responsible for implementing and managing the strategiesrequired to achieve the marketing plan objectives and meet agreed sales revenuetargets.·????????Perform human resources functions to ensure that colleague areselected, trained, counselled and rewarded to maintain performance standards.·????????Maintain a positive community image for self andhotels and remain current on local business trends. Participate in voluntaryorganisations which are business related.·????????Plan and develop and implement all systems and processesnecessary to ensure the successful consolidation of the Hotels' Sales,Marketing and Reservations.·????????Direct the development and implementation of the Hotels'consolidated annual sales and marketing plan.·????????Direct the Sales, Marketing, Reservations and Public RelationsDepartments within the Consolidated Marketing Office to achieve the objectiveslaid down in the annual sales & marketing plan in the timeframe specified.·????????Liaise on a regular basis with the Managers of otherdepartments to provide guidance and share experience for the benefit of WHM.·????????Supervise preparations and definition of the Sales &Marketing Plan and manual for the department and participate in setting up thesales & marketing policies, procedures and objectives.·????????Actively involved in the recruitment of all members of theSales & Marketing Team in conjunction with HR.·????????Through various tools (e.g. media, social events, gatheringswith competition etc.), explore economic data, new developments in certaincompanies’structures, new assignments, industrial complexes, new business centres, newprojects which all could be of interest and benefit of the hotel and distributethis information to relevant colleagues.·????????Supervise (and handle whennecessary) the group and individual reservation requests. Follow-up theprogress of the booked business.·????????Undertake duties andspecial projects as required from time to time by supervisor.
    • 三亞 | 8年以上 | 本科 | 提供食宿
      • 五險一金
      • 節日禮物
      • 技能培訓
      • 帶薪年假
      • 崗位晉升
      • 管理規范
      • 包吃包住
      • 員工生日禮物
      國內高端酒店/5星級 | 2000人以上
      • 投遞簡歷
      崗位職責: 1、品牌管理 ? ? 1.1?對接集團品牌部,確保集團品牌標準在項目執行落地,保障品牌視覺形象的統一與規范。 ? ? 1.2 確定品牌調性,提升品牌形象,維護品牌的市場定位和美譽度。 2、媒體管理 ? ? 2.1?負責傳統媒體和新媒體對接管理,建立良好的合作關系。 ? ? 2.2 負責官網和自媒體(小紅書、抖音等)的運營與管理,確保信息及時、準確發布。 ? ? 2.3 進行輿情、網評管理,及時應對和處理各類輿情事件,維護品牌聲譽。 3、策劃與銷售管理 ? ?3.1?負責策劃創意工作,包括打包商品的線上線下策劃。 ? ?3.2 統籌酒店和商業的銷售工作,制定合理的營銷策略并組織實施,對銷售任務指標負責。 ? ?3.3 負責線下活動的執行落實,確保活動順利開展。 ? ?3.4 開展場地租賃和資源置換等異業合作,拓展營銷渠道和資源。 4、會員管理 ? ?4.1?負責會員系統的管理,包括會員規則和積分的制定及實施。 ? ?4.2 管理會員中心,制定并落實會員禮遇政策,提升會員滿意度和忠誠度。 5、綜合管理 ? ?5.1?整合各類資源,提升資源整合能力,為品牌推廣和營銷活動提供支持。 ? ?5.2 總結品牌推廣、活動策劃等工作經驗,不斷優化工作流程和方法。 6、其他 ? ?6.1?當班期間安全生產,需認真檢查崗位的安全問題,負責對下屬安全職責的監督、指導,避免安全事故發生。 ? ?6.2?廉潔自律,嚴格遵守公司一切涉及收賬、入賬流程或各項管理規定。如有違反,則試用期內的視為不符合錄用條件,已轉正的視為嚴重違反用人單位規章制度,公司將有權根據嚴重程度給予降薪降職、違紀處分、解除勞動合同、移交行政機關、移交司法機關等處理。 崗位要求: 1、教育程度:本科及以上學歷,市場營銷、工商管理、旅游管理等相關專業優先。 2、工作經驗 ? ?2.1?具有 8 年以上市場營銷相關工作經驗,其中至少 5 年以上上主題公園、文旅娛樂或大型商業綜合體市場營銷管理經驗。 ? ?2.2 有帶領團隊開展品牌建設、媒體運營、營銷策劃等工作的成功經驗。 ? ?2.3 具備豐富的異業合作、會員管理經驗。 3、能力素質 ? ?3.1?具有出色的品牌推廣和活動策劃能力,能夠制定創新性的營銷策略和方案。 ? ?3.2?具備較強的資源整合能力,能夠有效整合內外部資源,實現營銷目標。 ? ?3.3?擁有優秀的領導管理能力,能夠帶領團隊高效工作,激發團隊成員的潛力。 ? ?3.4?具有良好的溝通協調能力,能夠與不同部門、不同單位的人員進行有效溝通和協作。 ? ?3.5?具備敏銳的市場洞察力和分析判斷能力,能夠及時把握市場動態和發展趨勢。 4、知識技能 ? ?4.1 熟悉市場營銷相關知識,包括品牌管理、媒體運營、營銷策劃、會員管理等。 ? ?4.2 了解文旅、商業等行業的發展動態和運營模式。 ? ?4.3 掌握各類新媒體平臺(小紅書、朋友圈等)的運營技巧和方法。 ? ?4.4具備一定的數據分析能力,能夠通過數據分析評估營銷效果,優化營銷策略。 ? ?4.5 熟練使用辦公軟件和相關營銷管理軟件。 5、證書培訓 ? ?5.1 持有市場營銷相關的專業資格證書者優先。 ? ?5.2 參加過品牌管理、營銷策劃、領導力等相關培訓課程者優先。 6、個性特征 ? 6.1 具有強烈的責任心和事業心,工作積極主動,勇于承擔責任。 ? 6.2 具備創新精神和開拓意識,敢于嘗試新的方法和思路。 ? 6.3 性格開朗,善于與人溝通,具有良好的團隊合作精神。 ? 6.4 能夠承受較大的工作壓力,具備較強的抗壓能力和應變能力。
    • 三亞 | 8年以上 | 大專 | 提供食宿
      • 舒適員工公寓
      • 完善培訓體系
      • 集團內部調動
      • 豐富員工活動
      • 合理薪酬體系
      • 員工免費房
      • 五險一金
      • 美味員工餐
      • 提供食宿
      • 赴任交通補貼
      國際高端酒店/5星級 | 500-999人
      • 投遞簡歷
      1.利用所有銷售和營銷溝通方式來管理所有酒店與外界的品牌聯系,加強和維持酒店年度商業計劃中所制定的品牌定位和概念 2.長期監控和評估本地、國內和國際市場趨勢,以及競爭酒店和餐廳的信息,以確保本酒店的營銷和運營具備最大競爭力 3.管理整合營銷策略,包括酒店廣告、促銷、文件資料和電子營銷,以確保它們的整合性、有效性,來保證合理的投入產出比、支出小于預算、并要與凱悅的品牌標準、政策和程序一致 4.管理每周收益會議和月度策略會議,以發展和調整營銷策略、短期定價和渠道策略 5.制定簡明清晰,可衡量的月度戰略計劃,以衡量工作的效力和效率 1.To manage all hotel brand contacts including all sales and marketing communications, to enforce and maintain the hotel’s brand positioning and concept outlined in the hotel’s Annual Business Plan. 2.To constantly monitor and evaluate local, national and international market trends, and the competitor hotels’ and restaurants’ initiatives, in order to make sure the hotel’s marketing and operations remain competitive and cutting edge. 3.To manage integrated marketing communications, including hotel advertising, promotions, collateral, and e-marketing, making sure that they are targeted, effective in producing a reasonable ROI,within budget, and comply with Hyatt’s brand standards, policies and procedures. 4.To manage weekly yield meetings and monthly strategic meetings to develop and adjust marketing strategies and short term pricing and channel tactics. 5.Make a clear, concise and measurable Strategic Revenue Plan on monthly basis to track the work effectiveness in an efficient manner.
    • 常州 | 經驗不限 | 學歷不限
      • 技能培訓
      • 崗位晉升
      • 包吃包住
      • 人性化管理
      • 領導好
      • 管理規范
      • 五險一金
      國內高端酒店/5星級 | 100-499人
      • 投遞簡歷
      崗位職責: 1、深入了解市場需求和競爭態勢,進行市場調研和分析,為酒店制定有效的銷售策略提供依據。 2、掌握客戶和競爭對手的信息,及時調整銷售策略以保持市場競爭力。 3、根據市場調研結果,制定年度、季度和月度銷售計劃,并確保計劃的執行和達成。 4、制定并執行酒店的價格政策、推廣計劃、品牌標準等,以提升酒店品牌形象。 5、建立并維護有效的銷售渠道,包括線上和線下渠道,如旅行社、企業、協議單位等。 6、積極參與行業展會、會議等活動,拓展新的銷售渠道和市場。 7、維護與現有客戶的良好關系,定期回訪客戶,了解客戶需求并提供個性化解決方案。 8、積極開發新客戶,擴大客戶基礎,提高酒店的市場占有率。 9、組織策劃各種營銷活動,如展會、會議、促銷活動等,并進行相關推廣宣傳。 10、審核酒店的公關策劃方案和重大促銷計劃,確保活動的有效性和影響力。 11、參與酒店品牌宣傳活動,提升酒店的知名度和形象,增加客戶黏性和忠誠度。 12、領導和管理銷售團隊,進行團隊招聘、培訓和績效管理。監督銷售團隊的工作表現,確保銷售目標的達成。 13、制定培訓計劃和方案,提升銷售團隊的業務能力和綜合素質。鼓勵團隊成員持續學習,跟蹤行業動態和最新銷售技巧。 14、與其他部門緊密合作,協調資源,確保銷售和服務的協調一致。 崗位要求: 1、本科以上學歷,市場營銷、酒店管理等專業畢業。 2、有國際品牌酒店相同崗位工作經驗2年以上。 3、在市場推廣、客戶管理、收益管理等方面具有豐富經驗。 4、具備熟練的英語聽說讀寫能力。 5、具備酒店籌開工作經驗。
    • 珠海 | 5年以上 | 本科 | 提供食宿
      • 五險一金
      • 帶薪年假
      • 帶薪病假
      • 節日活動
      • 崗位培訓
      • 人才培養
      • 健康證報銷
      • 員工班車
      • 包吃包住
      • 員工生日禮物
      國內高端酒店/5星級 | 100-499人
      • 投遞簡歷
      【崗位職責】 1、制定及執行酒店市場銷售計劃。 2、酒店市場開發、客源組織和酒店商品客房、餐飲、會議的銷售工作。 3、分析市場動向、特點和發展趨勢,設立市場目標。 4、走訪客戶,根據市場變化,并不斷改進服務工作。 5、審核服務活動的策劃方案,組織員工工作。 6、簽定住房優惠協議、旅行社房價協議及各種合作協議、認報刊合同、廣告宣傳服務協議。 7、統籌酒店內外的公關宣傳工作;審閱酒店對外發布的宣傳稿件。 8、對外通過接待、出訪、新聞媒介等,對內做好各部門的推銷和宣傳活動等,管理美工制作,以達到酒店經營的宣傳目標。 9、跟進酒店籌備開業相關工作。 10、領導安排的其他工作。 【崗位要求】 1、本科及以上學歷;酒店2年以上同崗位工作經驗。 2、按照酒店整體要求,制定和組織實施酒店在市場策劃、銷售管理、客戶服務和管理的戰略規劃。 3、負責項目可行性比選階段的市場研究、客戶分析、市場定位和營銷推廣方案設計。 4、負責監督和考核酒店各項目的營銷推廣、銷售進度、銷售回款和客戶服務等,支持和保障項目實施。 5、負責組織營銷推廣、銷售執行、客戶服務等方面專業人員的培訓。 6、英語口語和書寫流利。
    • 蘇州 | 經驗不限 | 學歷不限
      • 五險一金
      • 節日禮物
      • 技能培訓
      • 帶薪年假
      • 崗位晉升
      • 管理規范
      • 人性化管理
      • 領導好
      • 年度旅游
      卓越雇主
      卓越雇主
      國際高端酒店/5星級 | 2000人以上
      • 投遞簡歷
      職位簡介 作為市場銷售總監,您將負責為酒店制定并實施銷售和市場營銷策略及戰術計劃,確保這些策略和計劃得到有效落實。同時,監督策略和計劃的實施效果,以達到市場占有率目標,并確保實現營收和客房銷售目標。 您的日常工作 員工團隊? 管理日常事務,計劃和分配工作。 通過輔導和提供反饋培養團隊并提高績效,為員工制定績效和發展目標,表彰表現優異的員工 培訓員工,確保他們按照標準實現酒店的營收目標,并擁有高效工作所需的工具 為團隊的發展創造一個良好的工作環境;緊密團結各部門,培養“一個團隊”的意識 負責酒店的外聯事務:賓客、供應商以及其他聯系人(如有需要) 與主要客戶和外部聯系人建立并保持良好的合作關系,實現創效增收 賓客體驗 為賓客提供信息(例如:會員計劃、本地特色、餐廳和便利設施等信息),提升賓客體驗 安排在酒店內舉辦的會議及業務團隊活動,與酒店其他級別部門協調配合,共同完成銷售部門與潛在客戶達成的協議中規定的各項服務 與有關部門交流所有相關信息,包括即將抵達的貴賓、大型團體或其他重要賓客的要求和特別需求 主導各種營銷活動,向賓客追加銷售酒店服務、產品及設施 財務回報 達成所有個人/團隊銷售目標,實現利潤 協助制定部門預算,財務計劃及酒店的營銷計劃 制定并執行銷售計劃,推動客房入住率上升,提高平均房價,提升業務量,增加餐飲和宴會銷售 審核每月報表和銷售預測報告,分析當前和潛在的營銷趨勢,協調各種活動以增加營收與市場份額,并監督進展,確保業績達到或優于既定營收計劃 制定、開發各種特別活動和銷售活動,向潛在客戶推廣酒店業務。參加酒店當地乃至全國的貿易展和重要市場營銷活動,增加新業務機遇,為酒店提升營銷機會 企業責任 與所在城市當地社區團體的重要業務領導、官員和代表保持密切聯系,確保酒店經常獲得高曝光度 高效推廣、宣傳酒店的環保與可持續發展元素,通過此類信息獲得新業務機會 與廣告機構、咨詢公司和其它供應商合作,擴大廣告投資效益,確保廣告體現品牌形象 提升酒店和品牌在當地的知名度和聲譽,在媒體采訪時擔任酒店的形象代表 發現市場營銷活動和酒店整體銷售績效中的改進機會,與其他部門緊密合作 我們對您的要求? 市場營銷或相關專業學士及以上學歷或同等學歷 4 年及以上服務業或酒店市場營銷或相關工作經驗,需具備直接管理銷售團隊經驗 需要熟知本地業務及業務趨勢 能說流利的中文,能使用英文作為工作語言
    • 臺南 | 2年以上 | 本科 | 食宿面議
      國際高端酒店/5星級 | 2000人以上
      • 投遞簡歷
      With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of?travellers?who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.? If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.?? ? The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image.? ? What will I be doing??? As the Commercial Director, you will be responsible for performing the following tasks to the highest standards:? ? Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager.? ? Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications.? ? Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel's continued profitability, ensuring the hotel's revenue and profit, and guest satisfaction to meet or exceed the standard requirements.? ? Develop the hotel's annual / quarterly / monthly budget forecast and work plans, implementing them effectively.? ? Participate in developing and implementing hotel and departmental policies and regulations.? ? Develop marketing strategies and promotion plans to adjust to the market situation in real time.? ? Supervise and drive the progress and implementation of marketing plans.? ? Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings.? ? Monitor and evaluate current initiated marketing activities and market dynamics.? ? Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained.? ? Conduct regular market research and obtain information about competitors.? ? Set pricing strategies and sales targets for the hotel.? ? Manage special projects and other related businesses.? ? Ensure efficient use of departmental resources.? ? Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc.? ? Ensure that department staff are clear about the responsibilities assigned to them.? ? Take immediate corrective action when the interests of the department or hotel are jeopardized.? ? Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback.? ? Manage departmental expenses and budgets.? ? Prepare a forecast of the department's monthly expenses and submit it to the hotel on the scheduled date.? ? Control departmental costs in accordance with hotel policies to avoid waste.? ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards.? ? Ensure the filing of departmental documents and related information.? ? Maintain communication with all operating departments within the group to maximize sales opportunities.? ? Promote hotels in relevant industries at home and abroad.? ? Actively participate in sales activities initiated by Hilton.? ? Organize promotional trips for target markets.? ? Maintain good relationship and communication with target markets at home and abroad.? ? Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards.? ? Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company.? ? Adhere to hotel safety policies, emergency rules and procedures.? ? Ensure employees fully understand and follow the contents of the employee handbook.? ? The department reserves the right to change or supplement the job description if necessary.? ? Perform any other reasonable duties assigned.? Qualifications - External What are we looking for?? A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude,?behaviours, skills, and values that follow:? ? Hospitality: Volunteer to provide unparalleled hospitality.? ? Integrity: Do what you should do all the time.? ? Leadership: Strive to be a leader in both your industry and your community.? ? Teamwork: Actively promote teamwork spirit in all work.? ? Ownership: take responsibility for your actions and make decisions.? ? Now: Operate with urgency and discipline.? ? Bachelor’s degree.? ? At least 5 years of relevant management experience in international hotel chains.? ? Good English and Chinese reading and writing skills.? ? Able to formulate and implement operating budgets and business plans.? ? Able to effectively market and position the brand at desired levels.? ? Able to manage the Sales department.? ? Able to assist the General Manager and Management in achieving the hotel's overall business objectives.? ? Knowledgeable of political, economic and social issues, and market trends.? ? Good communication, organizational and presentation skills.? ? Able to lead, guide and develop employees.? ? Knowledgeable of and able to deal with crisis.? ? What will it be like to work for Hilton?? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure?travellers?the finest in accommodations, service, amenities and value.?Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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