Position Summary職位概述 1.Responsible for assigned floors and guest rooms during shift. 當班時負表所有分配的樓層和客房。 1.Work closely with the Reception to ensure correct room status at all times. 與前臺接待密切合作確保任何時間內正確的房態(tài)。 2.Ensure highest standard of cleaning in assigned areas. 確保所分配的區(qū)域的高度清潔。 3.Supervise turndown service. 監(jiān)督夜床服務。 4.Responsible for strict key control. 負責鑰匙的嚴格控制。 5.Inspect regularly guestroom corridors and public areas. 對客房的走廊和公共區(qū)域進行常規(guī)檢查。 6.Keep floor linen rooms neat and tidy. 維持樓層布草房的干凈和整潔。 7.Assist with team member training and development. 協(xié)助進行員工的培訓和發(fā)展。 8.Log security incidents and accidents in accordance with hotel requirements. 依照酒店要求記錄安全日志和事故記錄。 9.Adhere to the hotel’s security and emergency policies and procedures. 堅持酒店安全制度、緊急情況處理規(guī)定和程序。 Specific Job Knowledge, Skill and Ability工作技能技巧要求： 1.Good knowledge of Housekeeping Guest floors daily operation. 具有良好的管家部樓層日常操作方面的知識。 2.Good supervisor to people and communication ability. 良好的管理及溝通能力。 3.Can speak some English at least can read from Housekeeping Fidelio/Opera. 能說簡單的英文，能從電腦上讀懂房態(tài)。