【崗位職責(zé)】 1. 負(fù)責(zé)品酒課程的培訓(xùn)和銷售 2. 用高品質(zhì)的服務(wù)維護(hù)客戶忠誠(chéng)度 3. 負(fù)責(zé)度假村內(nèi)所有酒水的管理，儲(chǔ)藏和采購(gòu) 【崗位要求】 1. 需要有WSET證書 2. 有相關(guān)工作經(jīng)驗(yàn)優(yōu)先 3. 須掌握具備基礎(chǔ)英語和流利的普通話，掌握其它外語者（法語、日語及韓語等）更佳 4. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

GENERAL MISSIONS ? Apply and enforce the bar manager's organization ? Centralize and transmit bar day stocks to the bar manager ? Control deliveries and ensure the distribution of products, consumables, PMH and laundry ? Alert the bar manager to the needs, products, consumables, PMH and laundry ? Check the setting up of bars before services ? Supervise the bar team during the various stages of the service ? Check the correct use of technical data sheets ? Welcome, advise and serve GMs: prepare and serve consumption according to technical specifications established in compliance with norms and standards ? Collect payment for drinks sold and record sales ? Ensure compliance with procedures (Free GO, Club Med Talent, Alcohol for Minors, etc.) ? Check the quality, speed, cleaning of the bar and tables during services ? Participate in the management of bars (inventory, invoicing, entry in Economat, budget reconciliation, Point of Sale, planning...) ? Identify malfunctions, implement corrective actions and propose action plans to your manager ? Propose actions to develop the sale of tailor-made products. ? Contribute to the atmosphere of the bar and offer his manager innovative and diversified events ECONOMIC RESULTS: ? Enforce sales prices, gratuities and receipts. ? Propose actions to achieve business objectives and instill commercial spirit in the team. ? Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment. HYGIENE & SAFETY ? Report to his manager difficulties of application relating to procedures and standards or health and safety standards ? Implement, apply and control the H.A.C.C.P. method and the hygiene and safety rules of the Bar ? Respect and control the rules of personal hygiene and clothing ? Make sure that unaccompanied minors do not consume alcohol ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials; ? Apply procedures for closing the activity. ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption ? Respect the service’s rules for dangerous products management (storage, protection equipment…) MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers YOU NEED -COORDINATION OF BAR OPERATION -Contributes to the operational follow-up of bars (organization, supply...).  -Involved in optimizing customer satisfaction and the achievement of business objectives and replaces the bar manager according to needs. YOUR KEY PERFORMANCE INDICATORS  ? Customer: Quality of welcome and service, ability to customize according to nationalities ? Business: respect for bar cost & sales development ? People: team training and development

崗位職責(zé)： 1.參加全日餐廳例會(huì)，每天召開餐前會(huì)，安排當(dāng)日工作重點(diǎn)，及時(shí)傳達(dá)上級(jí)指示。 2.制訂服務(wù)領(lǐng)班，侍酒員崗位描述，界定其工作范圍。 3.巡視、監(jiān)督、檢查餐廳員工的各項(xiàng)工作。 4.定期對(duì)餐廳的員工工作進(jìn)行監(jiān)督及評(píng)價(jià)。 5.根據(jù)工作需要調(diào)配餐廳員工工作崗位，報(bào)上級(jí)批準(zhǔn)執(zhí)行 6.搞好客人關(guān)系，處理顧客投訴。 崗位要求： 1.西餐廳、咖啡廳行業(yè)3年以上從業(yè)經(jīng)歷； 2.熟悉西餐廳、咖啡廳的服務(wù)流程，對(duì)吧臺(tái)出品有一定了解； 3.具備相關(guān)的管理經(jīng)驗(yàn)和管理能力； 4.能對(duì)西餐廳服務(wù)員進(jìn)行培訓(xùn)； 5.熱愛酒店行業(yè)，有工作責(zé)任心。

工作內(nèi)容在遠(yuǎn)離家鄉(xiāng)的地方參加重要會(huì)議后，或長(zhǎng)時(shí)間等待延誤的航班后，還有什么比一位調(diào)酒師面帶微笑的悉心問候更令人倍感愉悅呢?您不僅是酒店酒吧內(nèi)一張友善的面孔，還是一位樂于助人的主人、一位熟悉本地情況的專家，以及自豪的品牌形象大使。無論是嚴(yán)格按照賓客的要求準(zhǔn)備飲品，還是為他們呈上美味的食物，您都可以努力為他們打造輕松、難忘的體驗(yàn)。您的日常工作 ? 熱情歡迎每位賓客，為每位賓客的體驗(yàn)定下基調(diào) ·??按高標(biāo)準(zhǔn)調(diào)制和呈上飲品，并向賓客推薦促銷飲品 ·??與餐廳同事共同提供流暢的用餐服務(wù) ·??完成吧臺(tái)準(zhǔn)備工作——備好需要的所有用品、管理庫(kù)存、確保所有設(shè)備都能正常工作 ·??更換啤酒桶 ·??照看吧臺(tái)——保持吧臺(tái)干凈整潔，時(shí)刻確保存酒安全 ·??處理現(xiàn)金和信用卡交易 ·??精神飽滿——統(tǒng)一著裝，展現(xiàn)自豪感 ·??在同事需要幫助時(shí)，隨時(shí)準(zhǔn)備好承擔(dān)其他臨時(shí)職責(zé) ·??始終遵循安全程序 我們對(duì)您的要求 ·??身體健康——一天中的大部分時(shí)間您都需要站立工作，經(jīng)常需要彎腰和雙膝著地 ·??身強(qiáng)體健——有時(shí)您需要抬起或推/拉 50 磅（23公斤）的大件物品，比如酒桶和木箱 ·??能讀會(huì)寫——您需要掌握良好的閱讀、寫作技能和基本的數(shù)學(xué)知識(shí) ·??彈性排班——這份工作需要在夜間、周末和假日輪班工作 經(jīng)驗(yàn)豐富——您知道如何調(diào)制各種飲品，最好參加過正規(guī)的調(diào)酒培訓(xùn) ·??遵守規(guī)定——遵循當(dāng)?shù)赜嘘P(guān)食品加工和酒類售賣的法律，您應(yīng)該達(dá)到最低年齡條件，并能流利使用當(dāng)?shù)卣Z言 ·??善于表達(dá)——溝通能力佳，熱情洋溢，富有親和力

BASIC FUNCTION基本職責(zé) Responsible for supervising and co-coordinating the activities of all personnel involved in the set-up and service of functions and catering. 管理和協(xié)調(diào)參與員工, 使其出色完成擺設(shè)和服務(wù)的各項(xiàng)工作。 JOB SPECIFICATION工作要求 1.     College level 大專水平 2.     Minimum 5 years’ experience in a hotel of international standard 國(guó)際知名酒店相關(guān)工作經(jīng)驗(yàn)5年以上 3.     Facility in verbal and written expressions 口頭和書面表達(dá)能力好 4.     Personable and aggressive 儀表端莊，富于進(jìn)取心  

工作內(nèi)容監(jiān)督所在餐廳的服務(wù)和菜單內(nèi)容的提供情況，確保高品質(zhì)和一致性。遵守當(dāng)?shù)氐男l(wèi)生和安全法規(guī)，或其它適用的規(guī)定，以及品牌規(guī)范和當(dāng)?shù)氐囊?guī)章制度您的日常工作 ·? 協(xié)助部門經(jīng)理參加交接班說明會(huì)，確保員工了解酒店的活動(dòng)和運(yùn)營(yíng)的要求 ·? 在自己當(dāng)班期間盡可能解決所有的投訴，并在工作日志中記錄所有投訴以便進(jìn)一步跟進(jìn)的工作 ·? 監(jiān)督現(xiàn)金的處理和存放程序 ·? 編制每日存款和流動(dòng)資金報(bào)告 ·? 制定并指導(dǎo)員工執(zhí)行現(xiàn)金安全制度 ·? 處理異常的付款情況 ·? 監(jiān)督服務(wù)設(shè)備的維護(hù)保養(yǎng) ·? 監(jiān)督客用設(shè)施和服務(wù)的標(biāo)準(zhǔn) ·? 協(xié)助菜單和酒水單的設(shè)計(jì)工作 ·? 和上級(jí)領(lǐng)導(dǎo)一起進(jìn)行人力規(guī)劃和管理需求 ·? 和上級(jí)領(lǐng)導(dǎo)一起編制和管理部門預(yù)算 我們對(duì)您的要求 ·? 具有領(lǐng)導(dǎo)能力 ·? 具有良好的寫作技能 ·? 具有解決問題，推理，號(hào)召，組織和培訓(xùn)能力 ·? 2年相關(guān)工作經(jīng)歷，包括管理經(jīng)驗(yàn)，或與此相當(dāng)?shù)慕逃拖嚓P(guān)工作經(jīng)驗(yàn)結(jié)合的背景 ·? 持有當(dāng)?shù)卣?guī)定的含酒精飲品知識(shí)課程證書或食品服務(wù)許可證或有效的健康或食品上崗證 ·? 完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力 ·? 酒店管理，餐飲或相關(guān)專業(yè)的大專學(xué)歷 如何履行職責(zé)？ 我們發(fā)自內(nèi)心地關(guān)懷他人，每天踐行“時(shí)刻展示真正的待客之道”的承諾。這是IHG旗下所有酒店全體員工團(tuán)結(jié)一心的源動(dòng)力。 每一個(gè)酒店品牌均以自己的方式展示真正的待客之道；真正的待客之道的關(guān)鍵是所有具體和核心的服務(wù)技能。 ·? 誠(chéng)摯態(tài)度 (True Attitude)：關(guān)心賓客，希望給賓客留下正面的印象并建立真摯的情感紐帶 ·? 真正自信 (True Confidence)：具備履行本職工作所需的知識(shí)與技能，并贏得賓客的信任，讓他們相信您可在其入住期間為其提供幫助和支持 ·? 用心傾聽 (True Listening)：重視賓客表達(dá)的觀點(diǎn)，留意到常被忽視的身體語言并了解賓客的愿望與需求 ·? 積極響應(yīng) (True Responsiveness)：及時(shí)周到地滿足賓客的需求 本職位描述所說明的只是該職位的主要職責(zé)與完成標(biāo)準(zhǔn)，并不囊括此職位的所有職責(zé)或資格要求。

Supervise the operation and cleaning of the stewarding department during the shift, and ensure that food and beverage materials meet a high hygiene standard. 在當(dāng)班期間負(fù)責(zé)監(jiān)督管事部的運(yùn)營(yíng)和清潔工作，確保餐飲物資達(dá)到高度衛(wèi)生標(biāo)準(zhǔn). Comply with relevant health and safety regulations, or other applicable regulations, brand specifications and departmental rules and regulations. 遵守相關(guān)衛(wèi)生和安全法規(guī)，或其它適用的規(guī)定， 以及品牌規(guī)范和部門規(guī)章制度. Preparation of kitchen equipment before use. 廚房設(shè)備使用前的準(zhǔn)備工作. Clean and store equipment. 清潔和存放設(shè)備. Clean the kitchen and maintain kitchen and personal hygiene清理廚房保持廚房及個(gè)人衛(wèi)生. Dispose of waste products and cloth towels, etc. 處理廢品和布巾等. Qualifications 任職要求 Good health and under 55 years of age. 身體健康、年齡55歲以下. Obey the leadership. 服從領(lǐng)導(dǎo)管理.

-具有專業(yè)烹飪學(xué)校培訓(xùn) ?Holds diploma/certificate in Culinary training. -具有良好的食品衛(wèi)生知識(shí) ? Good Hygiene Knowledge. - 具有基本的烹飪技藝 ? Basic Culinary skills. - 具有酒店，餐廳或旅游等相關(guān)經(jīng)驗(yàn)優(yōu)先考慮 ? Essential prerequisite is experience in the Hotel, Restaurant or Travel industry.

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team

職位描述: 1. 用英語為賓客提供優(yōu)質(zhì)的酒水服務(wù)。 2. 出品酒水并進(jìn)行收費(fèi)酒水的銷售。 3. 吧臺(tái)的日常和月盤點(diǎn)，填寫銷售盤點(diǎn)表。 4. 吧臺(tái)日常酒水的申領(lǐng)，補(bǔ)充和保管。 5. 吧臺(tái)設(shè)備、用品的保養(yǎng)使其正常運(yùn)轉(zhuǎn)。 6.協(xié)助副經(jīng)理進(jìn)行部分管理 任職條件: 1.能使用英語進(jìn)行日常溝通。 2.兩年以上酒水出品經(jīng)驗(yàn)，一定的管理經(jīng)驗(yàn) 3.良好的酒水知識(shí)，熱愛本職工作，有責(zé)任心，能吃苦耐勞。 4.身體健康，儀表端莊。 5.該崗位需每周工作6天?? ? ? ? ? ? 福利： 1. 雙人住宿 2.一日三餐國(guó)際自助餐廳 3. 吧臺(tái)飲料暢飲 4. 度假村內(nèi)所有娛樂活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用 5. 機(jī)場(chǎng)接送服務(wù) 6. 工作滿一年往返度假村和住址機(jī)票 7. 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn) 8. 國(guó)際化G.O團(tuán)隊(duì) 9. 擁有登臺(tái)演出的機(jī)會(huì) 10. 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì) 11. Club Med海外度假村免費(fèi)房間 12. 快速晉升通道

【崗位職責(zé)】 1、全面負(fù)責(zé)管事部的日常運(yùn)營(yíng)管理工作，確保部門高效運(yùn)轉(zhuǎn)； 2、制定并執(zhí)行餐具、器皿、設(shè)備的清潔、消毒、保養(yǎng)及庫(kù)存管理流程； 3、監(jiān)督并指導(dǎo)員工正確使用清潔設(shè)備及化學(xué)藥劑，確保操作符合衛(wèi)生安全標(biāo)準(zhǔn)； 4、定期檢查廚房、餐廳區(qū)域的衛(wèi)生狀況，確保符合酒店及行業(yè)規(guī)范； 5、負(fù)責(zé)管事部員工的排班、培訓(xùn)及績(jī)效考核，提升團(tuán)隊(duì)專業(yè)能力； 6、協(xié)調(diào)與其他部門（如餐飲部、廚房部）的協(xié)作，保障運(yùn)營(yíng)順暢； 7、控制部門成本，合理采購(gòu)清潔用品及設(shè)備，避免浪費(fèi)； 8、處理突發(fā)問題，如設(shè)備故障或衛(wèi)生緊急事件，確保及時(shí)解決。 【崗位要求】 1、具備較強(qiáng)的管理能力，能夠高效組織團(tuán)隊(duì)完成工作任務(wù)； 2、熟悉酒店管事部工作流程及衛(wèi)生安全標(biāo)準(zhǔn)，有同崗位經(jīng)驗(yàn)者； 3、具備良好的溝通協(xié)調(diào)能力，能夠與其他部門緊密配合； 4、責(zé)任心強(qiáng)，注重細(xì)節(jié)，能夠確保工作質(zhì)量符合高標(biāo)準(zhǔn)； 5、能適應(yīng)快節(jié)奏工作環(huán)境，具備較強(qiáng)的抗壓能力； 6、愿意接受輪班工作安排，包括節(jié)假日和周末； 7、無學(xué)歷及年齡限制，歡迎有相關(guān)經(jīng)驗(yàn)人員加入。

SERVICE AND ORGANIZATION ? Guarantee the application of standards and ensure an optimal customer experience ? Apply and enforce the restaurant manager's organization ? Ensure the distribution, use and return of laundry ? Allocate consumables and PMH products ? Alert the restaurant manager about the need for laundry, consumables and PMH ? Check the setting up of tables before/during and after the services ? Control the dressing and decoration of buffets to enhance the value of kitchen services ? Be present during the service and welcome GMs to restaurants ? Supervise the restaurant team during the various stages of the service ? Control the quality, speed, service and clearing of tables during service ? Ensure the promotion of wines on the menu ? Control the execution of the task schedule ? Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS ? Check the application of H.A.C.C.P method and the health and safety rules ? Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams ? Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials ? Transmit to technical services malfunctions and damage observed in restaurants ? Respect and control the application of personal hygiene and clothing rules ? Apply procedures for closing the activity ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers We hope you are ... ? An explorer, available and ready to live in a Club Med resort ? An experienced professional with qualifications ? Enthusiastic about dining services and team management ? A charismatic leader who manages a team of 10 to 30 people ? A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams ? A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) ? An outstanding coach who supervises, unites and develops your teams ? A good salesperson who stimulates additional sales ? A sharp manager who can juggle between orders and stocks ? A caretaker who makes certain of application and respect of health and safety standards

職位描述： 1.推薦酒店資源，牽頭與酒店建立合作關(guān)系； 2.協(xié)助與酒店的溝通,談判達(dá)成合同簽訂； 3.協(xié)調(diào)合作期間的問題。 任職要求： 1.具備酒店行業(yè)資源 2.具備良好的溝通協(xié)調(diào)能力。

【崗位職責(zé)】 1、負(fù)責(zé)度假村餐廳的日常運(yùn)營(yíng)管理，確保服務(wù)質(zhì)量和顧客滿意度。 2、制定并執(zhí)行餐飲服務(wù)標(biāo)準(zhǔn)、流程及管理制度，監(jiān)督員工操作規(guī)范，提升整體服務(wù)水平。 3、負(fù)責(zé)餐飲成本控制，包括食材采購(gòu)、庫(kù)存管理及損耗控制，確保部門運(yùn)營(yíng)符合預(yù)算要求。 4、策劃并組織季節(jié)性餐飲活動(dòng)、主題晚宴及特色菜單設(shè)計(jì)，提升賓客用餐體驗(yàn)。 5、協(xié)調(diào)與其他部門的協(xié)作，確保餐飲服務(wù)與度假村整體運(yùn)營(yíng)無縫銜接。 6、負(fù)責(zé)餐飲團(tuán)隊(duì)的人員招聘、培訓(xùn)、排班及績(jī)效管理，打造高效專業(yè)的服務(wù)團(tuán)隊(duì)。 7、處理賓客投訴及突發(fā)事件，及時(shí)解決問題并優(yōu)化服務(wù)流程。 8、關(guān)注行業(yè)趨勢(shì)及動(dòng)態(tài)，提出創(chuàng)新性餐飲服務(wù)方案。 【崗位要求】 1、具備餐飲管理相關(guān)經(jīng)驗(yàn)，熟悉高端酒店或度假村餐飲運(yùn)營(yíng)模式者優(yōu)先。 2、出色的團(tuán)隊(duì)管理能力，能夠有效激勵(lì)員工并提升團(tuán)隊(duì)凝聚力。 3、具備較強(qiáng)的成本控制意識(shí)及數(shù)據(jù)分析能力，能獨(dú)立制定預(yù)算并優(yōu)化運(yùn)營(yíng)效率。 4、優(yōu)秀的溝通協(xié)調(diào)能力，能與各部門及外部供應(yīng)商高效合作。 5、對(duì)餐飲市場(chǎng)趨勢(shì)敏感，具備創(chuàng)新思維和策劃能力。 6、能適應(yīng)彈性工作時(shí)間，包括周末及節(jié)假日值班。 7、身體健康，形象端正，具備良好的職業(yè)素養(yǎng)和服務(wù)意識(shí)。

SERVICE AND ORGANIZATION ? Ensure compliance with the customer contract for its service by applying standards for all his services ? Be the guarantor of a joyful environment within his perimeter.  ? Support the creation of innovative and diversified events ? Apply the implementation (early season), monitoring (season) and closure (end of season) processes for the entire department. ? Inform your manager of information from the field, dysfunctions observed in your department ? Propose appropriate solutions. ? Customize customer service without incurring additional costs or changes in the standards defined by the Services Department. ? Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the GMs. ? Adapt the organization according to infrastructures, ? Respect the pricing and strengthen emphasis, develop turnover on wines for sale if necessary ? Organize and distribute work for the restaurant team. ? To be a force of proposal on the evolution of high-end service in his service. QUALITY / HEALTH AND SAFETY: ? Establish, apply and monitor the application of health and safety standards in his department. ? Make a diagnosis, at the opening, of the state of his service (premises, equipment and resources available), ensure a control throughout the season and take necessary measures in case of problems (decision or request for intervention from his manager) ? Ensure the maintenance and preservation of premises and equipment ? Participate in the Health and Safety Unit. ? Ensure good waste management in the service (sorting, collection…) ? Ensure good management of dangerous products in the service (storage, protection equipment…) ? Limit electricity and water consumption  ECONOMIC RESULTS: ? Guarantee the operation of your service within a given framework (budget, performance, staff)  ? Ensure the follow-up and analysis of the various existing reporting tools and related action plans to rationalize management and optimize incomes in compliance with norms and standards. ? Submit monthly economic results to your manager. MANAGEMENT ? Demonstrate leadership ? Adopt a coaching posture in your management ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Ensure good social climate in your department (pay particular attention to the staff restaurant) and organize meetings for corrective follow-up ? Be exemplary through his visibility among teams and customers We hope: You responsible for the implementation of the Service offer defined by the Management in restaurants and, if necessary, for diswashing.  You are responsible for the quality and relationships of your team with GMs. Your KPI -Client:Quality of reception and service -Business:Respect for equipment and heritage. Orders management And development of sales -People:Absenteeism rates, Turn over and team development

1.食品衛(wèi)生經(jīng)理負(fù)責(zé)支持廚房部日常組織和運(yùn)營(yíng)的高效運(yùn)作，并以勤奮和熱情的態(tài)度來管理酒店食品安全，遵守當(dāng)?shù)睾蛧?guó)際法律的所有方面。 2.食品衛(wèi)生經(jīng)理給予廚師長(zhǎng)支持，確保在任何給定時(shí)間滿足國(guó)際，當(dāng)?shù)睾凸緦?duì)食品衛(wèi)生和食品安全的要求。 3.食品衛(wèi)生經(jīng)理記錄所有日志表，確保所有日志表都按照標(biāo)準(zhǔn)填寫。 食品衛(wèi)生經(jīng)理收集填寫的日志表并建立一個(gè)文件歸檔方法，以便在需要時(shí)允許并方便當(dāng)局進(jìn)入。她需要通知行政總廚任何引起她注意的問題。 4.食品衛(wèi)生經(jīng)理監(jiān)測(cè)所有廚房的庫(kù)存，冰箱，冰柜，干貨倉(cāng)庫(kù)并每日檢查日志表。 5.食品衛(wèi)生經(jīng)理在各個(gè)餐廳輪流參加試菜，來評(píng)估食品質(zhì)量，過敏原政策的遵守情況，并給團(tuán)隊(duì)提供建議。 6.食品衛(wèi)生經(jīng)理需要建立一個(gè)給軟件和硬件備份的文件歸檔方法， 她/他需要努力跟進(jìn)，以確保在任何給定的時(shí)間都能合乎邏輯地找到所有文件。 7.與酒店清潔公司和衛(wèi)生署密切合作。 8.監(jiān)督餐飲部和廚房的所有員工，確保他們遵守衛(wèi)生條例。 9.與當(dāng)?shù)氐男l(wèi)生和健康機(jī)構(gòu)緊密合作并協(xié)調(diào)與酒店和政府機(jī)構(gòu)的相關(guān)事宜。 10.完全理解并嚴(yán)格執(zhí)行酒店關(guān)于防火、衛(wèi)生、健康和安全的制度。 11.與食品原材料的驗(yàn)收部門密切合作，同時(shí)與供應(yīng)商協(xié)調(diào)保證原材料運(yùn)輸過程中的衛(wèi)生（所有有關(guān)于供應(yīng)商的衛(wèi)生事宜應(yīng)匯報(bào)給行政總廚方便其與物料部經(jīng)理協(xié)調(diào)）。

1.?????????????????? The ability to enhance guest dining experience by using Chinese food/ local products and promote throughout the year. 能夠通過使用中餐/本地產(chǎn)品提升客人的就餐體驗(yàn)，并全年推廣。 2.???????????????? To establish and follow up on standard, sequence of service and service procedure. 建立并跟進(jìn)服務(wù)標(biāo)準(zhǔn)、服務(wù)順序和服務(wù)程序。 3.???????????????? To supervise the consistency of quality and efficiency of food and service. 監(jiān)督食品和服務(wù)的質(zhì)量和效率的一致性。 4.???????????????? To ensure cleanliness of service area, pantry and guest area by establishing and enforcing clean-up schedules. 制定和執(zhí)行清潔時(shí)間表，確保服務(wù)區(qū)、餐具室和客人區(qū)的清潔。 5.???????????????? To maintain a friendly yet unobtrusive manner with all guests. 與所有客人保持友好而不唐突的態(tài)度。 6.???????????????? To posses management ability that ensures a successful handling of the Chinese restaurant. 具備管理能力，確保中餐廳的正常順暢的經(jīng)營(yíng)。 7.???????????????? Directs and controls all subordinate staff to ensure that all day to day operational matters are handled on time and guest expectations are met 指導(dǎo)并監(jiān)督下屬員工確保日常運(yùn)營(yíng)并達(dá)到客人期望值 8.???????????????? Provides guidance and assistance to the outlet employees helping them in the execution of their ???? duties and responsibilities 為下屬員工提供指引并輔助他們履行應(yīng)完成的任務(wù)及責(zé)任 9.???????????????? Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations 執(zhí)行對(duì)服務(wù)流程標(biāo)準(zhǔn)的監(jiān)督以保證員工符合規(guī)定的標(biāo)準(zhǔn)同時(shí)達(dá)到或超越客人的期望 10.????????????? Liases with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility 與廚房，管事部，酒吧，客房部及工程部等相關(guān)部門協(xié)調(diào)以確保每日運(yùn)營(yíng)順利進(jìn)行 11.??????????????? Assists in the planning and execution of promotional activities as directed 按要求輔助上級(jí)計(jì)劃與執(zhí)行食品的促銷活動(dòng) 12.?????????????? Maximises revenue in the outlet by implementing upselling proceedures 通過實(shí)踐產(chǎn)品推銷技巧實(shí)現(xiàn)利潤(rùn)最大化 13.?????????????? Assists in monitoring and controlling the financial performance of the outlet controlling costs and expenses 在成本與花銷的控制等財(cái)務(wù)事項(xiàng)中發(fā)揮監(jiān)督與控制的作用 14.????????????? Assists in monitoring and controlling the hotel’s OE inventory and participates in inventory taking 監(jiān)督及管理酒店的盤點(diǎn)并積極參與盤點(diǎn)的具體工作 15.?????????????? Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary 徹底并反復(fù)檢查以確保運(yùn)營(yíng)的準(zhǔn)備工作，服務(wù)程序，衛(wèi)生情況，設(shè)備的維修及保養(yǎng)，員工形象及禮貌等就緒無誤，若有缺失則立即采取行動(dòng) 16.????????????? Assists in the maintenance of efficient administration preparing and submitting reports on time as directed 按照要求在保持高效的準(zhǔn)備工作及及時(shí)總結(jié)報(bào)告中起到積極作用 17.?????????????? Assists in the selection, training and evaluation of subordinate employee 幫助選拔，培訓(xùn)及評(píng)估下屬員工 18.????????????? ?Coaches, counsels, disciplines and develops subordinate employees ?鍛煉,勸勉,規(guī)范及發(fā)展下屬員工

【崗位職責(zé)】 1、學(xué)習(xí)相關(guān)部門工作崗位技能和服務(wù) 2、遵守酒店服務(wù)流程與操作規(guī)范，及時(shí)反饋客人的特殊需求及投訴情況 3、參與部門培訓(xùn)并執(zhí)行安全衛(wèi)生標(biāo)準(zhǔn)，維護(hù)酒店設(shè)施設(shè)備完好性 【崗位要求】 1、大專學(xué)歷，酒店管理、旅游服務(wù)等相關(guān)專業(yè)優(yōu)先 2、具備基礎(chǔ)服務(wù)意識(shí)，能適應(yīng)早中倒班（無夜班） 3、普通話流利，掌握基礎(chǔ)英語交流能力者優(yōu)先 4、身體健康，無傳染性疾病，能承受一定體力勞動(dòng) 5、有團(tuán)隊(duì)協(xié)作精神，工作細(xì)致耐心，學(xué)習(xí)能力強(qiáng)

工作內(nèi)容 - 負(fù)責(zé)餐廳客人的接待與服務(wù)工作 - 提供優(yōu)質(zhì)的餐飲服務(wù)，確保顧客滿意度 任職要求 - 具備良好的服務(wù)意識(shí)和團(tuán)隊(duì)合作精神 - 能夠承受工作壓力，具有較強(qiáng)的責(zé)任心 - 保持工作環(huán)境的整潔與衛(wèi)生

1三年以上咖啡制作經(jīng)驗(yàn)，對(duì)咖啡豆品種、產(chǎn)地等有較深入的了解 2.具備管理經(jīng)驗(yàn) 3.熱愛生活、喜歡戶外運(yùn)動(dòng) 4.有藝術(shù)、設(shè)計(jì)、烘培等方面愛好優(yōu)選 5.有責(zé)任心，執(zhí)行力強(qiáng) 6.性格開朗，為人熱情

【崗位職責(zé)】 - 負(fù)責(zé)餐飲部行政管理工作,制定并實(shí)施餐飲經(jīng)營(yíng)的所有計(jì)劃。 - 負(fù)責(zé)實(shí)現(xiàn)部門的營(yíng)業(yè)收入指標(biāo)和利潤(rùn)指標(biāo)。 - 與行政總廚一起籌劃和設(shè)計(jì)菜單，開發(fā)當(dāng)?shù)匦枨蟮牟惋嫯a(chǎn)品。 ?- 熟悉飯店管理理論、餐飲管理理論、營(yíng)銷學(xué)和服務(wù)心理學(xué)。 - 協(xié)調(diào)與其他部門的工作關(guān)系，確保賓客得到滿意的餐飲產(chǎn)品和良好的服務(wù)。 -?制定餐廳推銷策略，督促員工做好食品飲料的推銷工作，提高餐飲銷售收入。 -?建全物資管理制度，對(duì)餐廳的設(shè)備、物資、用具等嚴(yán)格管理。 【崗位要求】 - 酒店管理或相關(guān)專業(yè)大專以上學(xué)歷； - 工作經(jīng)驗(yàn)及年限：至少2年以上餐飲部負(fù)責(zé)人工作經(jīng)驗(yàn)； - 有戰(zhàn)略管理、組織變革管理、管理能力開發(fā)、市場(chǎng)營(yíng)銷、合同法、財(cái)務(wù)管理及談判技巧等方面的培訓(xùn)能力； -?精通本部門的業(yè)務(wù)知識(shí)，熟練掌握中餐、西餐、酒吧、茶館的技能及管理技巧。 -?熟悉 食品原材料采購(gòu)、儲(chǔ)藏和廚房生產(chǎn)、餐廳服務(wù)全過程，善于安排各個(gè)環(huán)節(jié)的工作，能保證餐飲管理的協(xié)調(diào)發(fā)展。 -?具有食品原材料加工、餐飲成本核算方面的知識(shí)。掌握各種產(chǎn)品配方、各種食品原材料出料率標(biāo)準(zhǔn)，控制產(chǎn)品質(zhì)量和成本消耗。 -?具有社會(huì)活動(dòng)能力、組織領(lǐng)導(dǎo)工作能力和實(shí)際工作能力；善于調(diào)動(dòng)餐飲 部各級(jí)管理人員的積極性。

協(xié)助酒店總經(jīng)理和市場(chǎng)銷售部全面完成酒店年度經(jīng)營(yíng)指標(biāo)，尤其在餐飲服務(wù)方面提供專業(yè)性的建議和行政支持。 組織建立和實(shí)施酒店和本部門的政策制度，確保運(yùn)營(yíng)符合商業(yè)法規(guī)和服務(wù)業(yè)法規(guī)。 制定本部門工作計(jì)劃、主要經(jīng)營(yíng)指標(biāo)及相關(guān)考核體系，以及本部門質(zhì)量管理體系。 制定本部門預(yù)算，并組織實(shí)施，監(jiān)督管理各類成本及費(fèi)用，使本部門利潤(rùn)最大化。 管理部門內(nèi)部運(yùn)作，指導(dǎo)并監(jiān)督本部門工作計(jì)劃的進(jìn)展和實(shí)施。 管理重要餐飲客戶，包括并不僅限于政府、業(yè)主公司、重要公司客戶等，積極聽取及收集客戶反饋，最大限度拓展餐飲銷售機(jī)會(huì)。 不斷開發(fā)新產(chǎn)品和新服務(wù)以滿足客人需求。 管理本部門內(nèi)部人力資源工作，包括招聘、培訓(xùn)、團(tuán)隊(duì)建設(shè)及員工表現(xiàn)評(píng)估等。 確保部門員工清晰工作職責(zé)，確保部門員工遵守員工守則及各項(xiàng)程序及規(guī)定。 保持與管理公司相關(guān)部門的密切溝通，確保品牌標(biāo)準(zhǔn)在酒店得以貫徹。 確保工作場(chǎng)地的健康安全，符合管理公司及當(dāng)?shù)卣囊蟆?確保本部門員工熟悉餐飲產(chǎn)品知識(shí)，提高員工餐飲服務(wù)及銷售的有效性及溝通技巧。 定期與本部門員工進(jìn)行交流，有效的主持部門及員工會(huì)議。 與采購(gòu)部經(jīng)理一起制定和監(jiān)督本部門采購(gòu)程序的執(zhí)行。 確保本部門能夠正確掌握并使用相關(guān)餐飲管理系統(tǒng)。 確保所有員工接受正規(guī)的質(zhì)量與服務(wù)規(guī)范培訓(xùn)。 為員工配備有助其高效完成其工作的工具和設(shè)備，并確保本部門設(shè)施設(shè)備、辦公用品得到妥善管理。 全面負(fù)責(zé)酒店食品安全。 熟悉職業(yè)保健、安全職責(zé)相關(guān)政策和程序，以確保所有程序能得以貫徹執(zhí)行，并在職業(yè)保健和安全職責(zé)方針的指導(dǎo)下確保行為落到實(shí)處。 確保員工熟悉酒店安全、急救和緊急情況的處理程序，并能正確的使用相關(guān)的設(shè)備。 及時(shí)對(duì)危險(xiǎn)的情形采取補(bǔ)救措施，并對(duì)上級(jí)主管及相關(guān)部門通報(bào)存在的潛在危險(xiǎn)。 按酒店及管理公司要求，記錄并向有關(guān)單位上報(bào)安全事故和意外事故。 完成上級(jí)安排的其它任務(wù)。

工作職責(zé)： 1、負(fù)責(zé)酒店餐飲的日常經(jīng)營(yíng)和管理。 2、研究分析市場(chǎng)狀況，了解客人的飲食需求. 根據(jù)酒店客人的飲食結(jié)構(gòu)和生活習(xí)慣，確定酒店餐飲工作經(jīng)營(yíng)和管理目標(biāo)； 3、根據(jù)酒店總體的預(yù)算要求，分析各月、年度的餐飲市場(chǎng)狀況，指導(dǎo)和審定餐飲部門的月、季、年度預(yù)算指標(biāo)； 4、參與和指導(dǎo)餐飲部，定期研究，制定食品推廣計(jì)劃和餐飲部推廣計(jì)劃，審定各種時(shí)令和特價(jià)菜單； 5、制訂服務(wù)標(biāo)準(zhǔn)和操作規(guī)程，檢查管理人員的工作和餐廳的服務(wù)態(tài)度，服務(wù)規(guī)程、出品部門的食品(飲品）質(zhì)量及各項(xiàng)規(guī)章制度的執(zhí)行情況，發(fā)現(xiàn)問題及時(shí)糾正和處理； 6、定期檢查所屬部門的各項(xiàng)經(jīng)營(yíng)情況，會(huì)同財(cái)務(wù)部對(duì)所屬部門的各項(xiàng)成本預(yù)算進(jìn)行審定，有效地監(jiān)督和控制成本，保證所屬部門的綜合毛利。 7、激勵(lì)、培訓(xùn)本部門的員工。 任職資格： 1、大專及以上學(xué)歷，具有五年以上星級(jí)酒店工作經(jīng)驗(yàn)； 2、掌握一定的英語口語，并能進(jìn)行日常交流； 3、具有豐富的餐飲管理經(jīng)驗(yàn)，良好的客戶關(guān)系，語言、文字表達(dá)能力強(qiáng)； 4、熟悉國(guó)內(nèi)知名品牌食品的現(xiàn)狀及發(fā)展趨勢(shì)，能夠把握行業(yè)技術(shù)發(fā)展趨勢(shì)和發(fā)展動(dòng)向，對(duì)關(guān)鍵技術(shù)有獨(dú)到見解； 5、熟悉星級(jí)酒店籌開及運(yùn)營(yíng)標(biāo)準(zhǔn)和流程。