【崗位職責】 1. 負責品酒課程的培訓和銷售 2. 用高品質的服務維護客戶忠誠度 3. 負責度假村內所有酒水的管理，儲藏和采購 【崗位要求】 1. 需要有WSET證書 2. 有相關工作經驗優先 3. 須掌握具備基礎英語和流利的普通話，掌握其它外語者（法語、日語及韓語等）更佳 4. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

酒吧的負責人 1.負責餐廳的酒水管理工作。 2.建立、健全餐廳酒水的各項管理制度和工作規范。 3.檢查運營情況,督導、落實各項規章制度和工作規范，發現問題及時予以解決。 4.督促員工做好會所所有設施設備的日常保養。 5.審核各種物品的申領，并控制成本。 6.有國際酒店同崗位的經驗3-5年。 調酒師 1.熟練掌握酒水知識。 2.根據出品標準,結合哈爾濱特色,適時開發創新產品。 3.所有酒品符合出品標準。 4.確保符合操作標準和食品衛生相關政策。 5.熟練掌握經典雞尾酒，分子雞尾酒并可以自創雞尾酒。 6.了解葡萄酒的相關知識。

GENERAL MISSIONS ? Apply and enforce the bar manager's organization ? Centralize and transmit bar day stocks to the bar manager ? Control deliveries and ensure the distribution of products, consumables, PMH and laundry ? Alert the bar manager to the needs, products, consumables, PMH and laundry ? Check the setting up of bars before services ? Supervise the bar team during the various stages of the service ? Check the correct use of technical data sheets ? Welcome, advise and serve GMs: prepare and serve consumption according to technical specifications established in compliance with norms and standards ? Collect payment for drinks sold and record sales ? Ensure compliance with procedures (Free GO, Club Med Talent, Alcohol for Minors, etc.) ? Check the quality, speed, cleaning of the bar and tables during services ? Participate in the management of bars (inventory, invoicing, entry in Economat, budget reconciliation, Point of Sale, planning...) ? Identify malfunctions, implement corrective actions and propose action plans to your manager ? Propose actions to develop the sale of tailor-made products. ? Contribute to the atmosphere of the bar and offer his manager innovative and diversified events ECONOMIC RESULTS: ? Enforce sales prices, gratuities and receipts. ? Propose actions to achieve business objectives and instill commercial spirit in the team. ? Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment. HYGIENE & SAFETY ? Report to his manager difficulties of application relating to procedures and standards or health and safety standards ? Implement, apply and control the H.A.C.C.P. method and the hygiene and safety rules of the Bar ? Respect and control the rules of personal hygiene and clothing ? Make sure that unaccompanied minors do not consume alcohol ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials; ? Apply procedures for closing the activity. ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption ? Respect the service’s rules for dangerous products management (storage, protection equipment…) MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers YOU NEED -COORDINATION OF BAR OPERATION -Contributes to the operational follow-up of bars (organization, supply...).  -Involved in optimizing customer satisfaction and the achievement of business objectives and replaces the bar manager according to needs. YOUR KEY PERFORMANCE INDICATORS  ? Customer: Quality of welcome and service, ability to customize according to nationalities ? Business: respect for bar cost & sales development ? People: team training and development

1.原則性強，職業化規范度高，具有良好的團隊協作精神，出色的人際交往能力，誠實可靠、品行端正 Strong sense of principle, professional agement a lity ,a good team spirit of collaboration,excellent interpersonal skills,honest and reliable,Decency 2.具有較強的工作責任心和學習能力、良好的團隊合作意識 Have a strong sense of responsi lity and learning a lity,a good team spirit of collaboration 3.在餐廳適當的歡迎賓客和有可能的賓客，使用技能和個人的社交技巧使客人獲得的體驗。 To provide an appropriate welcome at Restaurants for guests and potential guests, maximizing their dining experience using technical and individual social skills. 4.遵守當地的衛生和安全法規，或其它適用的規定，以及品牌規范和當地的規章制度。 Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

崗位職責 1.熟悉大堂吧日常工作內容，做好衛生清潔及備品準備工作。 2.掌握酒單知識能夠為賓客提供規范化，標準化的服務。 3.愛護大堂吧的設施設備，出現隱患及時上報。 4.檢查交接大堂吧服務用品，做好每月盤點工作。 5.培訓團隊員工并安排工作。 6.認真完成上級交辦的工作任務。 崗位要求 1.態度端正，踏實肯干。 2.具有基礎的英文溝通能力。 3.能夠熱情待客，按標準服務客人，反應靈活。

【崗位職責】 1、負責宴會廳的日常服務工作，包括餐前準備、餐中服務及餐后收尾工作； 2、按照服務標準為客人提供優質的餐飲服務，確保客人用餐體驗； 3、協助布置宴會場地，包括桌椅擺放、餐具擺放、裝飾等工作； 4、及時響應客人的需求，確保客人滿意度； 5、保持宴會廳的整潔與衛生，定期檢查設備設施，確保其正常運轉； 6、協助盤點宴會廳的餐具、布草等物品，確保數量準確； 7、配合團隊完成上級安排的其他工作任務。 【崗位要求】 1、具備良好的服務意識和團隊合作精神，能夠適應高強度的工作節奏； 2、形象端正，舉止得體，具備較強的溝通能力和應變能力； 3、能夠適應倒班工作制，包括周末及節假日； 4、無經驗者可提供培訓； 5、身體健康，能夠長時間站立工作，并能承受一定體力勞動； 6、服從管理，遵守酒店的各項規章制度。

崗位職責： 1、具備指定餐廳的食品/酒水/服務/制作的方法和時間的全面知識； 2、采取必要的防范措施，注重飯店的安全和衛生標準； 3、確保個人儀表和行為符合飯店標準； 4、監督并確保指定餐廳的順利運營； 5、確保服務/品種符合飯店的基本標準和標準程序； 6、為客人提供服務之前，實現檢查質量/外觀/食品溫度/酒水/服務等的情況； 7、服務之前或之后，檢查部門的清潔情況。 崗位要求 1、工作態度端正，能吃苦耐勞； 2、掌握食品、酒水知識，有一定的餐飲服務技能； 3、能承受倒班。

【崗位職責】 1、要熟知菜單、食品配方及其它方面的知識，以向客人推薦各種食品及飲料。 2、清潔并擦亮所有器皿。 3、保持工作場地及餐具室內物品的齊全、干凈、整潔。 4、添加所需的布品及操作設備。 5、從倉庫內領取物品。 6、根據標準的手冊來完成服務工作。 7、根據餐廳的規定來擺放餐桌。 8、結束服務后，要清理所有的飯菜，并清潔桌面。 【崗位要求】 1、對工作認真踏實，工作態度端正，能吃苦耐勞。 2、掌握必需的食品、酒水知識，有一定的西餐服務技能。 3、身體健康，儀表端正。

【崗位職責】 1、負責迎接客人，引導客人入座，為客人介紹場所設施和服務項目。 2、根據客人的需求，提供酒水、小吃等餐飲服務。 3、保持包房或座位的整潔，及時更換煙灰缸，清理桌面垃圾。 4、協調與其他服務員或工作人員的工作，確保服務的連貫性和高效性。 5、協助客人進行結賬，確保賬單準確無誤。 【崗位要求】 1、服務意識強，能夠主動為客人提供優質服務。 2、具備良好的溝通能力，能夠與客人進行愉快的交流，解決客人的問題。 3、熟悉娛樂場所的服務流程和規范，能夠熟練操作相關設備。 4、了解酒水、小吃等餐飲產品的知識，能夠為客人提供專業的推薦和建議。 5、具備良好的身體素質，能夠適應快節奏的工作環境。

·?Mise en Place and Food Preparation ·?準備食品 ·?Assist with receiving and storage of goods ·?協助接收和存儲物品 ·?Clean and maintain equipment and premises ·?清潔并保持設備和物資的清潔 ·?Maintain hygienic standards and procedures ·?遵守衛生規范和程序 ·?Assist with the preparation of functions and service ·?協助職責和服務的準備工作 ·?Welcoming guests to the Restaurant, by using the Restaurant name ·?迎客人光臨餐廳，使用餐廳的名稱。 ·?Inquiring if they have a reservation and noting it in the reservation book if they do ·?詢問客人是否有預訂，如有預定在預訂冊上做記錄。 ·?Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book ·?為客人登記預訂并注有用餐喜好，如客人沒有預訂則在預訂冊上記錄。 ·?Being attentive to guest requests ·?周到的滿足客人要求。 ·?Escort guests to their preferred table or reserved table and seat guests according to restaurant standards ·?陪同客人前往喜歡的餐臺或預訂的餐臺，按餐廳標準安排客人就坐。 ·?Take telephone bookings and document in the Reservation book according to restaurant standards ·?接聽電話訂位并按餐廳的規范在預訂冊上記錄。 ·?Answer the telephone within prescribed number of rings. ?Efficiently and professionally handle multiple incoming calls at once. ·?在規定的電話鈴響數范圍內接聽電話。高效專業的處理多通同時來電。 ·?Close checks to correct guest’s room account. ·?將帳單掛到正確的房帳上。 ·?Train new staff in brand standards ·?按集團品牌服務標準培訓新員工。 ·?Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor ·?周到的為客人服務，并盡可能解決客人的投訴，向上級報告所有事件。 ·?Assist with cellar operations ·?協助酒窖的工作 ·?Assist with the preparation of an outlet for service including: ·?協助餐廳的服務準備工作： ·?Cleaning of equipment ·?分類和存儲設備 ·?Cleaning and maintaining glassware for service ·?清潔并保持玻璃器皿的清潔以備使用 ·?Cleaning and maintain flatware for service ·?清潔并保持餐具的清潔以備使用 ·?Cleaning and maintain china for service ·?清潔并保持瓷器的清潔以備使用 ·?o Preparing buffet service ·?準備自助餐臺 ·?o Preparing service equipment and materials ·?準備服務設備和材料 ·?o Assisting with table preparation ·?協助餐臺的準備工作 ·?Maintain detailed knowledge of menu, including daily specials ·?對菜單有具體的了解，包括每日特價。 ·?Ensure tables are cleared quietly and efficiently ·?確保迅速且高效的清理餐桌。 ·?Carry food and beverage trays in a safe manner to minimize breakages ·?安全的舉餐盤使破損將到最低。 ·?Professionally handle enquiries billing and payment of bills in compliancy with the hotel’s established policies and procedures ·?按照酒店的規章制度專業的處理詢問，結賬和付款。 ·?Ensure that all work is balanced at the end of each shift and that the total, balances with the computer’s total ·?確保每班結束時總賬，余款和計算機的總數等所有的賬目平賬。 ·?Complete dockets accurately and clearly ·?準確和清楚的填寫收據。 ·?Maintain current information on all general activities of the hotel ·?了解當前酒店所有的活動。 ·?Establishes and maintains effective employee working relationships ·?與員工建立并保持良好的工作關系。 ·?Attends and participates in daily briefings and other meetings as scheduled ·?參加和參與每日的例會和其它計劃好的會議。 ·?Attends and participates in training sessions as scheduled ·?參加和參與計劃好的培訓課程。 ·?Other reasonable Ad hoc tasks assigned by supervisor ·?其他由主管分配的合理任務

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team

職位描述: 1. 用英語為賓客提供優質的酒水服務。 2. 出品酒水并進行收費酒水的銷售。 3. 吧臺的日常和月盤點，填寫銷售盤點表。 4. 吧臺日常酒水的申領，補充和保管。 5. 吧臺設備、用品的保養使其正常運轉。 6.協助副經理進行部分管理 任職條件: 1.能使用英語進行日常溝通。 2.兩年以上酒水出品經驗，一定的管理經驗 3.良好的酒水知識，熱愛本職工作，有責任心，能吃苦耐勞。 4.身體健康，儀表端莊。 5.該崗位需每周工作6天?? ? ? ? ? ? 福利： 1. 雙人住宿 2.一日三餐國際自助餐廳 3. 吧臺飲料暢飲 4. 度假村內所有娛樂活動及場地設施免費使用 5. 機場接送服務 6. 工作滿一年往返度假村和住址機票 7. 完善的工作意外傷害保險及社會保險 8. 國際化G.O團隊 9. 擁有登臺演出的機會 10. 每年輪換海外及大中華區度假村工作機會 11. Club Med海外度假村免費房間 12. 快速晉升通道

·?AIn the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known ·?在經理缺席時主持交接班說明會，確保員工了解酒店的活動和運營的要求。? ·?Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up ·?在自己當班期間盡可能解決所有的投訴，并在工作日志中記錄所有投訴以便進一步跟進的工作。 ·?Oversee the Implementation of standards as detailed in the departmental standards and procedures manual ·?監督部門工作程序手冊中列出的各項規范的貫徹執行。 ·?Enforce shift hand over procedures ·?執行交接班程序。 ·?Enforce correct bill paying procedures ·?遵守正確的結賬程序。 ·?Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on up-selling certain products; etc ·?有效的進行交接班說明會，確保所有員工了解重要客人，特殊活動，每日特價，重點是推銷某些產品等。 ·?Supervise cash handling and banking procedures ·?監督現金的處理和存放程序。? ·?Prepare daily banking and cash flow reports ·?編制每日存款和流動資金報告。 ·?Establish and instruct staff in cash security procedures ·?制定并指導員工執行現金安全制度。? ·?Deal with irregular payments ·?處理異常的付款情況。? ·?Supervise the maintenance of service equipment ·?監督服務設備的維護保養。 ·?Monitor standards of guest facilities and services ·?監督客用設施和服務的標準。? ·?Control stock and monitor security procedures ·?控制存貨和監督保安成序。? ·?Assist with menu and wine list creation ·?協助菜單和酒水單的設計工作。? ·?Supervise outlet service including Tea Lounge ·?監督餐廳及茶樓的服務。 ·?Works with Superior on manpower planning and management needs ·?和上級領導一起進行人力規劃和管理需求。 ·?Works with Superior in the preparation and management of the Department’s budget ·?和上級領導一起編制和管理部門預算。 ·?Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile ·?與廚師和餐飲經理交流意見和客人的建議從而反應當前客人的情況。 ·?Manage special amenities and special events ·?特殊設施和活動的管理工作。 ·?Anticipate market changes and review operations when necessary ·?有效的預測市場的變化，并在必要時審評運營工作 ·?Up-sell property facilities ·?推銷酒店的設施。 ·?Actively pursue cost saving measures ·?積極的實行節約成本的措施。 ·?Recycle wherever possible ·?盡可能再利用能源。 ·?Manage wage and beverage cost ·?管理工資和飲料成本。 ·?Forecasting ·?進行預測工作。 ·?Stock control ·?有效的控制存貨。 ·?Analyze statistics and change your operations to reflect customer preferences ·?分析統計數據，按照客人的喜好改變運營方法。 ·?Mix your own shift hours to ensure you know what is happening in your department at all times (ie nights, days, week-ends and during the week, break, lunch and evening shifts) ·?混合自己的輪班時間確保隨時了解部門內發生的事情(如夜班，白班，周末和周一至周五班，間休，午餐時間和晚班)。 ·?Make conversation to guests during their order and find out their likes and dislikes as well as building rapport ·?在客人點餐時與客人交談，發現客人的喜好，同時建立友善的關系。

崗位職責： 1、具備指定餐廳的食品/酒水/服務/制作的全面知識； 2、確保向同事解說酒店及集團政策，并嚴格貫徹落實； 3、采取必要的防范措施，注重酒店的安全和衛生標準； 4、檢查同事儀容儀表，確保個人儀表和行為符合酒店標準； 5、為客人提供服務之前，實現檢查質量/外觀/食品溫度/酒水/服務等的情況； 6、服務之前或之后，檢查部門的清潔情況； 7、協助餐飲部經理領導并確保指定餐廳的順利運作； 8、確保與其他相關部門及工作人員的流暢交流和合作。 崗位要求： 1、大專以上學歷或同等學歷，有一定英語基礎； 2、有一定的組織和管理能力，具有熟練的餐飲服務技能； 3、熱愛本職工作，具備良好的服務意識和團隊合作精神； 4、形象好，氣質佳，能承受一定工作壓力并適應倒班工作。

SERVICE AND ORGANIZATION ? Guarantee the application of standards and ensure an optimal customer experience ? Apply and enforce the restaurant manager's organization ? Ensure the distribution, use and return of laundry ? Allocate consumables and PMH products ? Alert the restaurant manager about the need for laundry, consumables and PMH ? Check the setting up of tables before/during and after the services ? Control the dressing and decoration of buffets to enhance the value of kitchen services ? Be present during the service and welcome GMs to restaurants ? Supervise the restaurant team during the various stages of the service ? Control the quality, speed, service and clearing of tables during service ? Ensure the promotion of wines on the menu ? Control the execution of the task schedule ? Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS ? Check the application of H.A.C.C.P method and the health and safety rules ? Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams ? Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials ? Transmit to technical services malfunctions and damage observed in restaurants ? Respect and control the application of personal hygiene and clothing rules ? Apply procedures for closing the activity ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers We hope you are ... ? An explorer, available and ready to live in a Club Med resort ? An experienced professional with qualifications ? Enthusiastic about dining services and team management ? A charismatic leader who manages a team of 10 to 30 people ? A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams ? A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) ? An outstanding coach who supervises, unites and develops your teams ? A good salesperson who stimulates additional sales ? A sharp manager who can juggle between orders and stocks ? A caretaker who makes certain of application and respect of health and safety standards

參與準備部門年度預算與財務計劃。監控預算并控制費用，重點監督食品、酒水與人力成本。 力求員工的多技能工作表現以降低勞動成本。 確定所有餐飲、材料和設備的最低和最高存貨標準。 處理員工日常事務，計劃并分配工作，為每個員工設定工作和發展目標。為員工提供教導、輔導并給予定期反饋，協助解決各種員工矛盾，提高團隊成員的績效。 按照政府法規教育和培訓所有團隊員工。確保員工獲得質量與服務標準方面的恰當培訓，并為員工配備完成全部工作所需的工具與設備。 通過與其它部門進行日常溝通和協作促進團隊合作，提高服務質量。 確保所有餐飲場所及設施設備的整潔、除塵到位并根據預期業務量儲備適量庫存。若有任何維修需求，應立即通知工程部。 制定并達成質量目標與賓客滿意度目標。禮貌、迅速、高效地對所有賓客提出的問題、投訴或要求予以響應，確保達到較高的客戶滿意度。 與賓客聯絡互動，確保達成賓客的期望。 按照洲際酒店集團的指導綱要制定深受歡迎且物有所值的菜單和酒水單。 計劃并成功組織全年的酒店餐飲活動并跟蹤其結果。 通過商業雜志和現場拜訪不斷的了解酒店和餐廳領域內餐飲準備和服務方面的潮流、系統、操作和設備。 按照洲際酒店集團的指導綱要制定所有餐飲和設備的采購標準。 更新酒店規章制度的文件及所有與餐飲部相關的文件。 與其他部門領導合作，發掘提高營收的各種銷售機會。推出各種能為賓客帶來杰出就餐體驗的促銷活動。 ?管理部門餐飲市場營銷計劃；參與并維護全年促銷計劃活動。跟蹤本地競爭酒店動向及行業趨勢。 確保食品、飲料、庫存及設備的安全儲存，及時、高效地補充供貨，同時降低浪費的情況。 執行分配給的相關職責和特殊項目。

職位描述： 1.推薦酒店資源，牽頭與酒店建立合作關系； 2.協助與酒店的溝通,談判達成合同簽訂； 3.協調合作期間的問題。 任職要求： 1.具備酒店行業資源 2.具備良好的溝通協調能力。

【崗位職責】 1、對相應經理負責，具體實施對大堂吧的日常營運管理工作。 2、負責制定大堂吧促銷工作計劃，并有效組織實施。 3、每日參與并檢查、指導大堂吧工作執行情況，及時發現問題、處理問題并做好記錄。 4、負責部門新員工培訓和員工的在崗培訓工作，確保員工的素質、技能符合崗位要求。 5、與餐飲部其他部門的有效協調和溝通，使工作順利進行。 6、與客人建立良好的公共關系，并及時處理發生在部門的各類投訴、意外和突發事件。 7、負責檢查大堂吧員工個人、區域環境等衛生及員工操作安全狀況，貫徹執行飲食衛生制度，確保部門各項衛生及安全措施的實施。 【崗位要求】 1、品貌優秀、踏實肯干； 2、溝通能力良好，并具備策劃產品促銷活動的組織能力； 3、懂酒水知識，可以英語對話； 4、具備大堂吧或西餐廳相關工作經歷者優先 5、能適應倒班工作。

SERVICE AND ORGANIZATION ? Ensure compliance with the customer contract for its service by applying standards for all his services ? Be the guarantor of a joyful environment within his perimeter.  ? Support the creation of innovative and diversified events ? Apply the implementation (early season), monitoring (season) and closure (end of season) processes for the entire department. ? Inform your manager of information from the field, dysfunctions observed in your department ? Propose appropriate solutions. ? Customize customer service without incurring additional costs or changes in the standards defined by the Services Department. ? Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the GMs. ? Adapt the organization according to infrastructures, ? Respect the pricing and strengthen emphasis, develop turnover on wines for sale if necessary ? Organize and distribute work for the restaurant team. ? To be a force of proposal on the evolution of high-end service in his service. QUALITY / HEALTH AND SAFETY: ? Establish, apply and monitor the application of health and safety standards in his department. ? Make a diagnosis, at the opening, of the state of his service (premises, equipment and resources available), ensure a control throughout the season and take necessary measures in case of problems (decision or request for intervention from his manager) ? Ensure the maintenance and preservation of premises and equipment ? Participate in the Health and Safety Unit. ? Ensure good waste management in the service (sorting, collection…) ? Ensure good management of dangerous products in the service (storage, protection equipment…) ? Limit electricity and water consumption  ECONOMIC RESULTS: ? Guarantee the operation of your service within a given framework (budget, performance, staff)  ? Ensure the follow-up and analysis of the various existing reporting tools and related action plans to rationalize management and optimize incomes in compliance with norms and standards. ? Submit monthly economic results to your manager. MANAGEMENT ? Demonstrate leadership ? Adopt a coaching posture in your management ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Ensure good social climate in your department (pay particular attention to the staff restaurant) and organize meetings for corrective follow-up ? Be exemplary through his visibility among teams and customers We hope: You responsible for the implementation of the Service offer defined by the Management in restaurants and, if necessary, for diswashing.  You are responsible for the quality and relationships of your team with GMs. Your KPI -Client:Quality of reception and service -Business:Respect for equipment and heritage. Orders management And development of sales -People:Absenteeism rates, Turn over and team development

崗位要求：?1.?保持清新,整潔,優雅狀態,為賓客提供熱情,禮貌,周到,高質量的餐飲服務.?? 2.?積極配合領班工作,服從領班及上級領導指揮,團結,善于幫助同事工作.?? 3.?工作時要做到四勤:口勤,眼勤,手勤,腳勤,及時了解客人的要求.?? 4.?工作責任心強,有獨立處理業務的能力,發現問題及時上報,善于班前班后提出問題,?及時轉達客人提出的意見.?? 7.?做好上班前后的衛生工作,積極檢查備用餐具是否齊全,餐臺上器皿及需?要用品是否整潔和齊備.?? 9.?具有良好的會話能力,善于運用語言技巧,為客人提供最佳服務.做到:文明有禮,?掌握原則,有問必答,言簡意明.? 10.?加強業務知識的學習,不斷掌握服務技能,提供服務質量.? 11.能夠吃苦耐勞，具備較強的責任心。

1 組織酒店員工進行食品衛生培訓 2 做好危害分析并制定關鍵控制點 3 定期檢查相關員工的個人衛生情況及員工健康證等相關證件的辦理 4 蟲害控制 5 對餐廳廚房區域衛生進行檢查 6 文件和記錄的保持 7 接受和配合防疫站對酒店的食品衛生進行檢查，提供有關食品衛生管理的情況，并督促落實衛生監督意見 8 食物中毒的處理

崗位職責 1.負責中餐廳，落實各個時期的工作任務。 2.制定中餐廳服務工作規范及工作制度并確保實施。 3.協助餐飲部經理制定各項餐飲推銷計劃與策略。 4.監督員工按照規范標準對客服務，對員工進行績效評估，實施獎懲制度。 5.處理賓客的投訴，不斷改善服務質量。 6.抓好設備設施的維修保養，嚴格物資管理制度，做好餐廳安全和防火工作。 7.根據季節差異、客源情況為廚房制定特色菜單提供建議。 Job Responsibilities: 1. Be responsible for the Chinese restaurant and implement the work tasks of each period. 2. Formulate service work norms and systems for the Chinese restaurant and ensure their implementation. 3. Assist the catering department manager in formulating various catering promotion plans and strategies. 4. Supervise employees to provide services to guests in accordance with the norms and standards, conduct performance evaluations of employees, and implement the reward and punishment system. 5. Handle guests' complaints and continuously improve service quality. 6. Pay close attention to the maintenance and repair of equipment and facilities, strictly manage materials, and ensure the safety and fire prevention of the restaurant. 7. Provide suggestions for the kitchen to develop special menus based on seasonal differences and guest sources. 崗位要求 1.大專以上文化程度；3年以上同崗位工作經驗；至少熟練掌握一門外語。 2.精通中餐的業務知識，熟練掌握中餐的技能技巧； 3.具有較強的社會活動能力、組織領導工作能力和實際工作能力；善于調動中餐部各級管理人員的積極性。 4.具有食品原料學、烹調學、食品營養衛生和粵菜管理等方面的專業知識熟悉中餐食品原材料采購、儲藏和廚房生產、中餐廳服務全過程，善于安排各個環節的工作，能保證中餐管理的協調發展。 5.具有中餐食品原材料加工、中餐成本核算方面的知識。掌握各種產品配方 ,各種食品原材料出料率標準，控制產品質量和成本消耗。 Job Requirements: 1. College degree or above; at least 3 years of working experience in the same position; proficient in at least one foreign language. 2. Proficient in the business knowledge of Chinese cuisine and skilled in the techniques and methods of Chinese cuisine. 3. Possess strong social activity skills, organizational leadership skills, and practical working abilities; be good at motivating the enthusiasm of all levels of management in the Chinese cuisine department. 4. Have professional knowledge in food raw materials, cooking, food nutrition and hygiene, and Cantonese cuisine management; be familiar with the entire process of Chinese cuisine food raw material procurement, storage, kitchen production, and restaurant service; be good at arranging the work of each link and ensuring the coordinated development of Chinese cuisine management. 5. Have knowledge in the processing of Chinese cuisine food raw materials and cost accounting. Master various product formulas, standard yield rates of various food raw materials, control product quality and cost consumption, and provide suggestions.

1. 持有食品服務許可或當地政府規定的，有效的衛生或食品上崗證。 2. 能夠與團隊成員及酒店客人溝通互動。 3.5年以上廚房操作經驗，能夠按照標準食譜提供烹飪食品服務，熟悉和掌握各種菜品的基本制作技術，要求色、香、味、形符合質量標準。 4. 協助定購、驗收及存放貨品， 根據預測人數并參照標準嚴格控制早餐備餐數量。 5.每天根據餐廳經營需要，按照廚師長擬定的菜單及分菜的先后順序，掌握好火候保證準時出菜。 6.在菜肴烹飪過程中，嚴格按照操作規程，同時，要針對客人不同的飲食習慣，隨時改變烹飪操作，以滿足其需要。 7. 清潔廚房操作間，保持洲際酒店集團和衛生部門的相關標準及要求。 ·8.保持高標準的個人衛生并對所有的客人和員工呈現出一份干凈專業的形象。 ·9.嚴格遵守全部操作設備及配件的庫存標準，確保餐飲設施的足夠裝備, 確保廚房所有操作設備設施的正常維護和保養，保證廚房的正常使用。

1、全面負責賓館餐飲部門的日常運營管理工作，制定并執行餐飲服務標準與流程，確保服務質量與顧客滿意度。 2、根據市場動態和客戶需求，策劃并推出特色餐飲活動及季節性菜單，提升餐廳競爭力與營收。 3、監督食品衛生安全及后廚操作規范，確保符合國家相關法律法規及賓館內部標準。 4、負責餐飲成本控制，包括食材采購、庫存管理及人力調配，優化經營效益。 5、協調與其他部門（如前廳、銷售等）的溝通合作，共同完成賓館整體經營目標。 6、負責餐飲部與后廚團隊組建、培訓、考核及激勵，打造一支專業、高效、服務意識強的隊伍，滿足不同客戶群體需求，提升客戶滿意度與忠誠度。 7、建立并完善餐飲服務與菜品質量標準體系，定期檢查監督，確保菜品的高標準及豐富多樣，給賓客帶來獨特體驗。