【崗位職責(zé)】 1. 負(fù)責(zé)品酒課程的培訓(xùn)和銷售 2. 用高品質(zhì)的服務(wù)維護(hù)客戶忠誠(chéng)度 3. 負(fù)責(zé)度假村內(nèi)所有酒水的管理，儲(chǔ)藏和采購(gòu) 【崗位要求】 1. 需要有WSET證書(shū) 2. 有相關(guān)工作經(jīng)驗(yàn)優(yōu)先 3. 須掌握具備基礎(chǔ)英語(yǔ)和流利的普通話，掌握其它外語(yǔ)者（法語(yǔ)、日語(yǔ)及韓語(yǔ)等）更佳 4. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國(guó)際自助餐廳； 吧臺(tái)飲料暢飲； 度假村內(nèi)所有娛樂(lè)活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用； 機(jī)場(chǎng)接送服務(wù)； 工作滿一年往返度假村和住址機(jī)票； 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn)； 國(guó)際化G.O團(tuán)隊(duì)； 擁有登臺(tái)演出的機(jī)會(huì)； 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì)； Club Med海外度假村免費(fèi)房間； 快速晉升通道。

GENERAL MISSIONS ? Apply and enforce the bar manager's organization ? Centralize and transmit bar day stocks to the bar manager ? Control deliveries and ensure the distribution of products, consumables, PMH and laundry ? Alert the bar manager to the needs, products, consumables, PMH and laundry ? Check the setting up of bars before services ? Supervise the bar team during the various stages of the service ? Check the correct use of technical data sheets ? Welcome, advise and serve GMs: prepare and serve consumption according to technical specifications established in compliance with norms and standards ? Collect payment for drinks sold and record sales ? Ensure compliance with procedures (Free GO, Club Med Talent, Alcohol for Minors, etc.) ? Check the quality, speed, cleaning of the bar and tables during services ? Participate in the management of bars (inventory, invoicing, entry in Economat, budget reconciliation, Point of Sale, planning...) ? Identify malfunctions, implement corrective actions and propose action plans to your manager ? Propose actions to develop the sale of tailor-made products. ? Contribute to the atmosphere of the bar and offer his manager innovative and diversified events ECONOMIC RESULTS: ? Enforce sales prices, gratuities and receipts. ? Propose actions to achieve business objectives and instill commercial spirit in the team. ? Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment. HYGIENE & SAFETY ? Report to his manager difficulties of application relating to procedures and standards or health and safety standards ? Implement, apply and control the H.A.C.C.P. method and the hygiene and safety rules of the Bar ? Respect and control the rules of personal hygiene and clothing ? Make sure that unaccompanied minors do not consume alcohol ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials; ? Apply procedures for closing the activity. ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption ? Respect the service’s rules for dangerous products management (storage, protection equipment…) MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers YOU NEED -COORDINATION OF BAR OPERATION -Contributes to the operational follow-up of bars (organization, supply...).  -Involved in optimizing customer satisfaction and the achievement of business objectives and replaces the bar manager according to needs. YOUR KEY PERFORMANCE INDICATORS  ? Customer: Quality of welcome and service, ability to customize according to nationalities ? Business: respect for bar cost & sales development ? People: team training and development

崗位職責(zé)/職位描述 崗位職責(zé) - 開(kāi)餐前做好全面的衛(wèi)生工作，認(rèn)真做好自己所負(fù)責(zé)區(qū)域的衛(wèi)生工作，保證提供優(yōu)雅干凈的衛(wèi)生環(huán)境； - 服從主管安排，按照工作程序與標(biāo)準(zhǔn)做好各項(xiàng)開(kāi)餐準(zhǔn)備工作； - 愛(ài)護(hù)設(shè)備物品，做好保養(yǎng)維護(hù)工作； - 保證開(kāi)餐結(jié)束后的整潔衛(wèi)生，達(dá)到下一次的開(kāi)餐要求，做好收尾工作； 崗位要求 - 對(duì)工作有責(zé)任心； - 相關(guān)崗位工作經(jīng)驗(yàn) - 1年以上酒店工作經(jīng)驗(yàn)； - 工作細(xì)心、耐心；

崗位職責(zé) 1、服從酒店品牌的方針政策，程序以及服務(wù)標(biāo)準(zhǔn)。 2、確保餐桌擺放都是正確，干凈整潔。 3、和廚房員工保持良好的關(guān)系和有效的溝通。 4、熱情迎接客人，介紹菜單，并促進(jìn)銷售，以達(dá)到預(yù)期的收益效果。 5、根據(jù)品牌標(biāo)準(zhǔn)為客人服務(wù)準(zhǔn)備酒水和食品。 6、與客人保持良好的關(guān)系，提供人性化得服務(wù) 7、根據(jù)庫(kù)存量安排采購(gòu)單。 8、掌握西餅屋相關(guān)的食品，酒水以及服務(wù)知識(shí) 9、完成領(lǐng)導(dǎo)安排的相關(guān)工作任務(wù)。 崗位要求 1、高中以上學(xué)歷，五官端正。 2、1年相關(guān)的餐飲部服務(wù)工作經(jīng)驗(yàn)。 3、溝通表達(dá)能力強(qiáng)，積極熱情，注重個(gè)人儀容儀表。

【崗位職責(zé)】 1、協(xié)助宴會(huì)廳經(jīng)理日常運(yùn)營(yíng)管理工作，包括餐前準(zhǔn)備、餐中服務(wù)及餐后收尾工作，確保服務(wù)流程順暢高效。 2、督導(dǎo)宴會(huì)廳服務(wù)團(tuán)隊(duì)執(zhí)行標(biāo)準(zhǔn)化服務(wù)流程，檢查服務(wù)質(zhì)量，及時(shí)處理賓客反饋與投訴，提升賓客滿意度。 3、與其他部門（如廚房、前廳、銷售）的溝通協(xié)作，確保活動(dòng)執(zhí)行與客戶需求無(wú)縫對(duì)接。 4、負(fù)責(zé)宴會(huì)廳物資管理，包括餐具、布草及設(shè)備維護(hù)，定期盤點(diǎn)并控制損耗，確保運(yùn)營(yíng)成本合理。 5、協(xié)助制定宴會(huì)廳服務(wù)標(biāo)準(zhǔn)與培訓(xùn)計(jì)劃，定期組織員工技能培訓(xùn)，提升團(tuán)隊(duì)專業(yè)水平與服務(wù)意識(shí)。 6、監(jiān)督宴會(huì)廳衛(wèi)生與安全規(guī)范執(zhí)行，確保符合酒店衛(wèi)生標(biāo)準(zhǔn)及消防安全要求。 【崗位要求】 1、具備酒店、餐飲行業(yè)服務(wù)經(jīng)驗(yàn)，有宴會(huì)服務(wù)或團(tuán)隊(duì)管理經(jīng)驗(yàn)者優(yōu)先。 2、熟悉西餐服務(wù)流程及標(biāo)準(zhǔn)，掌握中西餐擺臺(tái)、酒水服務(wù)等專業(yè)技能。 3、具備較強(qiáng)的溝通協(xié)調(diào)能力，能高效處理突發(fā)情況與客戶訴求。 4、工作細(xì)致負(fù)責(zé)，具備團(tuán)隊(duì)領(lǐng)導(dǎo)力，能調(diào)動(dòng)員工積極性并維護(hù)良好工作氛圍。 5、能適應(yīng)彈性工作時(shí)間，包括周末、節(jié)假日及晚班安排。

【崗位職責(zé)】 1、 熟知當(dāng)天訂餐情況，注意記錄賓客的特別活動(dòng)(如生日慶祝會(huì))，應(yīng)及時(shí)向主管匯報(bào)。 2、 替賓客存取保管衣物，并詢問(wèn)有無(wú)貴重物品，貴重物品提醒賓客自行保管。 3、 迎接賓客，引導(dǎo)賓客到預(yù)訂臺(tái)位或賓客滿意的臺(tái)位。 4、 客滿時(shí)，負(fù)責(zé)安排好后到的賓客，使賓客樂(lè)于等位。 5、 隨時(shí)注意聽(tīng)取賓客的意見(jiàn)，及時(shí)向上級(jí)反映。 6、 隨時(shí)注意在接待工作中的各種問(wèn)題，及時(shí)向上級(jí)反映和協(xié)助處理。 7、 掌握和運(yùn)用禮貌語(yǔ)言，負(fù)責(zé)接聽(tīng)電話，賓客電話訂餐應(yīng)問(wèn)清楚基本信息。 8、 向客人介紹餐廳各式菜點(diǎn)、各種飲品和特式菜點(diǎn)，吸引賓客來(lái)餐廳就餐。 【崗位要求】 1、高中畢業(yè)或具有同等學(xué)歷，經(jīng)過(guò)餐飲服務(wù)培訓(xùn)，有一定的日常外語(yǔ)會(huì)話能力。 2、有熟練的服務(wù)技能技巧和一定的應(yīng)變能力，能妥善處理服務(wù)中出現(xiàn)的一般性問(wèn)題。 3、掌握餐廳服務(wù)規(guī)程，了解餐廳各種菜肴的基本特點(diǎn)和簡(jiǎn)單的烹制方法。 4、工作主動(dòng)、熱情、認(rèn)真，責(zé)任心較強(qiáng)。 5、身體健康，儀表端莊。

【崗位職責(zé)】 1、確保公司的政策和程序，并服從品牌標(biāo)準(zhǔn)。 2、自信地知道食品和飲料菜單內(nèi)容并能夠詳細(xì)地解釋給客人，理解餐飲需求并提供適當(dāng)?shù)慕ㄗh。 3、確保餐廳區(qū)域每餐段都將按標(biāo)準(zhǔn)設(shè)定，這包括擺臺(tái),設(shè)置自助餐,所有設(shè)備準(zhǔn)備好服務(wù),確保你已經(jīng)被你的主管做了餐前會(huì)議。 4、確保自助餐臺(tái)的干凈和整潔。 5、確保服務(wù)臺(tái)保持干凈和整潔。 6、有效地與廚房溝通。 7、確保完全了解食品出品，已做更好推銷。 8、和客人和同事禮貌友好。 9、完成上級(jí)交代的工作。 實(shí)習(xí)期6個(gè)月以上

【崗位職責(zé)】 1、協(xié)助西餐廳經(jīng)理日常運(yùn)營(yíng)管理工作，包括餐前準(zhǔn)備、餐中服務(wù)及餐后收尾工作，確保服務(wù)流程順暢高效。 2、督導(dǎo)西餐廳服務(wù)團(tuán)隊(duì)執(zhí)行標(biāo)準(zhǔn)化服務(wù)流程，檢查服務(wù)質(zhì)量，及時(shí)處理賓客反饋與投訴，提升賓客滿意度。 3、與其他部門（如廚房、前廳、銷售）的溝通協(xié)作，確保活動(dòng)執(zhí)行與客戶需求無(wú)縫對(duì)接。 4、負(fù)責(zé)西餐廳物資管理，包括餐具、布草及設(shè)備維護(hù)，定期盤點(diǎn)并控制損耗，確保運(yùn)營(yíng)成本合理。 5、協(xié)助制定西餐廳服務(wù)標(biāo)準(zhǔn)與培訓(xùn)計(jì)劃，定期組織員工技能培訓(xùn)，提升團(tuán)隊(duì)專業(yè)水平與服務(wù)意識(shí)。 6、監(jiān)督西餐廳衛(wèi)生與安全規(guī)范執(zhí)行，確保符合酒店衛(wèi)生標(biāo)準(zhǔn)及消防安全要求。 【崗位要求】 1、具備酒店、餐飲行業(yè)服務(wù)經(jīng)驗(yàn)，有西餐服務(wù)或團(tuán)隊(duì)管理經(jīng)驗(yàn)者優(yōu)先。 2、熟悉西餐服務(wù)流程及標(biāo)準(zhǔn)，掌握西餐擺臺(tái)、酒水服務(wù)等專業(yè)技能。 3、具備較強(qiáng)的溝通協(xié)調(diào)能力，能高效處理突發(fā)情況與客戶訴求。 4、工作細(xì)致負(fù)責(zé)，具備團(tuán)隊(duì)領(lǐng)導(dǎo)力，能調(diào)動(dòng)員工積極性并維護(hù)良好工作氛圍。 5、能適應(yīng)彈性工作時(shí)間，包括周末、節(jié)假日及晚班安排。

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team

餐飲服務(wù)實(shí)習(xí)生 前臺(tái)服務(wù)實(shí)習(xí)生 禮賓服務(wù)實(shí)習(xí)生 預(yù)訂服務(wù)實(shí)習(xí)生 可實(shí)習(xí)生12個(gè)月及以上

【崗位職責(zé)】 確保執(zhí)行酒店政策方針和公司的品牌標(biāo)準(zhǔn)。 對(duì)于認(rèn)可的員工實(shí)施培訓(xùn)課程，進(jìn)行全體員工的培訓(xùn)和評(píng)估他們的能力 提前意識(shí)到缺少服務(wù)標(biāo)準(zhǔn)的對(duì)客服務(wù)并及時(shí)制定發(fā)展計(jì)劃，跟蹤和執(zhí)行改變 在工作中和下屬員工溝通，維護(hù)已確定的政策和方針。 在用餐期間確保及時(shí)糾正錯(cuò)誤的餐位。 保持操作臺(tái)的干凈和整齊。 和廚房保持有效的溝通。 為團(tuán)隊(duì)準(zhǔn)備培訓(xùn)課題。 良好的工作氛圍和下屬員工良好的工作關(guān)系。 在團(tuán)隊(duì)中展現(xiàn)個(gè)人精神和嚴(yán)守時(shí)間。 問(wèn)候客人，處理評(píng)論和問(wèn)題，無(wú)論何時(shí)都要在用餐中提高銷售關(guān)注收入。 向客人推薦菜單的食品和酒水，適當(dāng)?shù)臑榭腿它c(diǎn)單和服務(wù)食品和酒水。 維護(hù)良好的客戶關(guān)系和提高個(gè)人的修養(yǎng)。 依據(jù)庫(kù)存的要求來(lái)采購(gòu)物品。 準(zhǔn)備每周排班。 在經(jīng)理缺席期間負(fù)責(zé)運(yùn)營(yíng)。 接受餐廳經(jīng)理安排的其它工作。 為客人服務(wù)酒水和食品。 提出好的主意和建議在設(shè)計(jì)菜單和食品促銷的時(shí)候。 實(shí)施培訓(xùn)課程和時(shí)間表格。 全面的食品和酒水知識(shí)。 熟練運(yùn)用客人維護(hù)技能。 領(lǐng)導(dǎo)素能。 【崗位要求】 全面的餐飲服務(wù)經(jīng)驗(yàn)和時(shí)尚的管理主義。 至少1年以上的同崗位工作經(jīng)驗(yàn)。 良好的運(yùn)營(yíng)和管理技能。 良好的儀容儀表。 積極主動(dòng)。 團(tuán)隊(duì)有良好的溝通才能，監(jiān)督和刺激員工的積極性。 良好的英文書(shū)面和口語(yǔ)能力。

職位描述: 1. 用英語(yǔ)為賓客提供優(yōu)質(zhì)的酒水服務(wù)。 2. 出品酒水并進(jìn)行收費(fèi)酒水的銷售。 3. 吧臺(tái)的日常和月盤點(diǎn)，填寫(xiě)銷售盤點(diǎn)表。 4. 吧臺(tái)日常酒水的申領(lǐng)，補(bǔ)充和保管。 5. 吧臺(tái)設(shè)備、用品的保養(yǎng)使其正常運(yùn)轉(zhuǎn)。 6.協(xié)助副經(jīng)理進(jìn)行部分管理 任職條件: 1.能使用英語(yǔ)進(jìn)行日常溝通。 2.兩年以上酒水出品經(jīng)驗(yàn)，一定的管理經(jīng)驗(yàn) 3.良好的酒水知識(shí)，熱愛(ài)本職工作，有責(zé)任心，能吃苦耐勞。 4.身體健康，儀表端莊。 5.該崗位需每周工作6天?? ? ? ? ? ? 福利： 1. 雙人住宿 2.一日三餐國(guó)際自助餐廳 3. 吧臺(tái)飲料暢飲 4. 度假村內(nèi)所有娛樂(lè)活動(dòng)及場(chǎng)地設(shè)施免費(fèi)使用 5. 機(jī)場(chǎng)接送服務(wù) 6. 工作滿一年往返度假村和住址機(jī)票 7. 完善的工作意外傷害保險(xiǎn)及社會(huì)保險(xiǎn) 8. 國(guó)際化G.O團(tuán)隊(duì) 9. 擁有登臺(tái)演出的機(jī)會(huì) 10. 每年輪換海外及大中華區(qū)度假村工作機(jī)會(huì) 11. Club Med海外度假村免費(fèi)房間 12. 快速晉升通道

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Takes orders, promotes outlet’s specials and serves in accordance to the established standard. 負(fù)責(zé)下訂單，推銷部門特色菜，按照既定的標(biāo)準(zhǔn)服務(wù)客人。 Carry out pre-service duties and mis-en-place. 做好服務(wù)前的崗前職責(zé)和準(zhǔn)備工作。 Ensure grooming and general appearance of talent conforms to Hotel standards. 確保人才的儀容儀表符合酒店標(biāo)準(zhǔn)。 Ensure adequate supplies of materials, and requisition for general supplies. 確保材料供應(yīng)充足，并申請(qǐng)采購(gòu)所需的物品。 Ensure all fixtures and operating equipment is in good working condition. 確保所有的設(shè)施和操作設(shè)備處于良好的工作狀態(tài)。 Ensure good general appearance and maintenance of restaurant working areas. 確保餐廳的美觀和維護(hù)工作。 Carries out assigned duties. 完成分配的任務(wù)。 ?Attention to detail, perfectionist. 注重細(xì)節(jié)，追求完美。 Takes every opportunity to be a “sales person” and promote special events, promotions and facilities. 抓住一切機(jī)會(huì)成為一名“銷售人員”，推廣特殊活動(dòng)、促銷活動(dòng)和設(shè)施。

Responsible for guest satisfaction and serving food and beverages. 負(fù)責(zé)客人滿意度和餐飲服務(wù)。 Monitors and supervises flow of service at the assigned task. 監(jiān)管和監(jiān)督分配的任務(wù)的服務(wù)流程。 Briefs personnel on preparations, service and content of menu items. 指導(dǎo)人員做好準(zhǔn)備、服務(wù)和理解菜單的內(nèi)容。 Performs duties common to all waiters and other duties as may be assigned. 為所有服務(wù)員展示職責(zé)工作，如有安排，展示執(zhí)行其他工作。 Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to Superiors. 向上級(jí)報(bào)告的銷售記錄，客人投拆、解決辦法及所涉及的人員或設(shè)備。 Ensure wherever possible that talents are provided with a work place free of discrimination, harassment and victimization. 確保人才不會(huì)受到與工作場(chǎng)所相關(guān)的歧視，騷擾和侵害。 Treats complaints of harassment and discrimination promptly and confidentially 及時(shí)并且保密地處理騷擾、歧視的投訴。 Treat customers and colleagues from all cultural groups with respect and sensitivity. 謹(jǐn)慎和尊重地對(duì)待不同文化群體的客戶和同事。 Identify and deal with issues which may cause cross cultural conflict or misunderstanding. 識(shí)別和謹(jǐn)慎處理那些可能會(huì)引起交叉文化引發(fā)的沖突或誤解。 Participates in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation. 參加每日早會(huì)和每月討論食品服務(wù)和準(zhǔn)備的各個(gè)方面的交流會(huì)議。 Trains personnel according to established procedures; Conducts orientation of all new Talents and ongoing training of all Talent. 根據(jù)既定的程序培訓(xùn)人員，知道新人才的入職培訓(xùn)和所有人才的持續(xù)培訓(xùn)。 Establishes effective talent relations and maintains the highest level of professionalism, ethic and attitude towards all hotel guests, clients, heads of departments and Talents. 建立有效的人才關(guān)系，并保持對(duì)所有酒店客人、客戶、部門主管和同事的最高水平的專業(yè)精神，道德素質(zhì)和態(tài)度。

SERVICE AND ORGANIZATION ? Guarantee the application of standards and ensure an optimal customer experience ? Apply and enforce the restaurant manager's organization ? Ensure the distribution, use and return of laundry ? Allocate consumables and PMH products ? Alert the restaurant manager about the need for laundry, consumables and PMH ? Check the setting up of tables before/during and after the services ? Control the dressing and decoration of buffets to enhance the value of kitchen services ? Be present during the service and welcome GMs to restaurants ? Supervise the restaurant team during the various stages of the service ? Control the quality, speed, service and clearing of tables during service ? Ensure the promotion of wines on the menu ? Control the execution of the task schedule ? Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS ? Check the application of H.A.C.C.P method and the health and safety rules ? Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams ? Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials ? Transmit to technical services malfunctions and damage observed in restaurants ? Respect and control the application of personal hygiene and clothing rules ? Apply procedures for closing the activity ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers We hope you are ... ? An explorer, available and ready to live in a Club Med resort ? An experienced professional with qualifications ? Enthusiastic about dining services and team management ? A charismatic leader who manages a team of 10 to 30 people ? A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams ? A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) ? An outstanding coach who supervises, unites and develops your teams ? A good salesperson who stimulates additional sales ? A sharp manager who can juggle between orders and stocks ? A caretaker who makes certain of application and respect of health and safety standards

職位描述： 1.推薦酒店資源，牽頭與酒店建立合作關(guān)系； 2.協(xié)助與酒店的溝通,談判達(dá)成合同簽訂； 3.協(xié)調(diào)合作期間的問(wèn)題。 任職要求： 1.具備酒店行業(yè)資源 2.具備良好的溝通協(xié)調(diào)能力。

【崗位職責(zé)】 1、全面的食品/酒水/服務(wù)技能。 2、確保任何時(shí)候遵守公司的政策程序和品牌標(biāo)準(zhǔn)。 3、控制和確保指定區(qū)域正常運(yùn)營(yíng)。 4、在他/她的正確指導(dǎo)下，安排好員工的工作和工作時(shí)間，嚴(yán)格控制好人員成本，但是要確保全體員工在工作時(shí)間內(nèi)提供優(yōu)質(zhì)服務(wù)。 5、在運(yùn)營(yíng)中不斷的要得到客人的反饋以確保客人滿意度。 6、確保和其它部門做好溝通。 7、舉行/參加餐飲部及部門會(huì)議。 8、確保器皿及用具的正常使用和清潔，以便延長(zhǎng)使用壽命。 9、在指定區(qū)域適當(dāng)?shù)淖龀鲇刑岣咝缘慕ㄗh。 10、更新每日?qǐng)?bào)表并每日提交部門領(lǐng)導(dǎo)。 11、關(guān)于公司的重要策劃要與員工商討。 12、為自己和團(tuán)隊(duì)設(shè)定認(rèn)可部門目標(biāo)，團(tuán)隊(duì)代表在酒店中是不可缺少的。 13、確保全體員工意識(shí)到關(guān)于酒店消防方面的緊急情況的重要性。 14、確保全體員工了解必要的食品衛(wèi)生標(biāo)準(zhǔn)。 15、回顧客人反饋意見(jiàn)/評(píng)論表格/部門日制/損益清單： 實(shí)施測(cè)量方式提高食品/酒水/服務(wù)質(zhì)量；確保必要的培訓(xùn)（促銷技能等）。 16、與廚師做好溝通做好促銷計(jì)劃/菜單計(jì)劃/員工培訓(xùn)。（可適用的） 17、經(jīng)餐飲總監(jiān)同意參與有效的團(tuán)隊(duì)成員管理(團(tuán)隊(duì)成員招聘/終止/調(diào)動(dòng)/加班)。 18、每周把員工排班表/培訓(xùn)計(jì)劃上交到餐飲總監(jiān)。 19、組織全體員工積極的團(tuán)隊(duì)建設(shè)活動(dòng)。 20、觀察全體員工的個(gè)人能力/儀容儀表/時(shí)間觀念，表現(xiàn)力/規(guī)律性。 21、不斷地警惕接觸到錢財(cái)?shù)膯T工。 22、每季度與管事部做好盤點(diǎn)/成本控制/破損。 23、如涉及到食品/酒水/所有項(xiàng)目/成本，建議內(nèi)部調(diào)轉(zhuǎn)。 24、實(shí)施節(jié)約方案，食品，飲料，紙張，電力，水（建議重復(fù)利用）。 25、每月與餐飲總監(jiān)分析損益報(bào)表。 26、實(shí)施適用有效的措施來(lái)控制成本/消費(fèi)/人員。 27、在酒店和社區(qū)中，讓自己預(yù)計(jì)未來(lái)活動(dòng)和生意。 28、做好充足的準(zhǔn)備應(yīng)對(duì)市場(chǎng)經(jīng)濟(jì)。 29、研究市場(chǎng)準(zhǔn)備市場(chǎng) 【崗位要求】 1、在所有方面的經(jīng)驗(yàn),餐飲運(yùn)營(yíng)和現(xiàn)代管理原則。 2、至少3-5年餐飲運(yùn)營(yíng)經(jīng)驗(yàn)。 3、在一家飯店至少1年相似職位。 4、較好運(yùn)營(yíng)和管理能力。 5、形象好。 6、有上進(jìn)心。 7、和各層次員工很好溝通能力、監(jiān)督和激勵(lì)員工。 8、具備良好的英語(yǔ)口語(yǔ)和書(shū)寫(xiě)能力。

SERVICE AND ORGANIZATION ? Ensure compliance with the customer contract for its service by applying standards for all his services ? Be the guarantor of a joyful environment within his perimeter.  ? Support the creation of innovative and diversified events ? Apply the implementation (early season), monitoring (season) and closure (end of season) processes for the entire department. ? Inform your manager of information from the field, dysfunctions observed in your department ? Propose appropriate solutions. ? Customize customer service without incurring additional costs or changes in the standards defined by the Services Department. ? Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the GMs. ? Adapt the organization according to infrastructures, ? Respect the pricing and strengthen emphasis, develop turnover on wines for sale if necessary ? Organize and distribute work for the restaurant team. ? To be a force of proposal on the evolution of high-end service in his service. QUALITY / HEALTH AND SAFETY: ? Establish, apply and monitor the application of health and safety standards in his department. ? Make a diagnosis, at the opening, of the state of his service (premises, equipment and resources available), ensure a control throughout the season and take necessary measures in case of problems (decision or request for intervention from his manager) ? Ensure the maintenance and preservation of premises and equipment ? Participate in the Health and Safety Unit. ? Ensure good waste management in the service (sorting, collection…) ? Ensure good management of dangerous products in the service (storage, protection equipment…) ? Limit electricity and water consumption  ECONOMIC RESULTS: ? Guarantee the operation of your service within a given framework (budget, performance, staff)  ? Ensure the follow-up and analysis of the various existing reporting tools and related action plans to rationalize management and optimize incomes in compliance with norms and standards. ? Submit monthly economic results to your manager. MANAGEMENT ? Demonstrate leadership ? Adopt a coaching posture in your management ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Ensure good social climate in your department (pay particular attention to the staff restaurant) and organize meetings for corrective follow-up ? Be exemplary through his visibility among teams and customers We hope: You responsible for the implementation of the Service offer defined by the Management in restaurants and, if necessary, for diswashing.  You are responsible for the quality and relationships of your team with GMs. Your KPI -Client:Quality of reception and service -Business:Respect for equipment and heritage. Orders management And development of sales -People:Absenteeism rates, Turn over and team development

【崗位職責(zé)】 1、負(fù)責(zé)餐廳日常餐前準(zhǔn)備工作，包括餐具擺放、桌椅整理及衛(wèi)生清潔； 2、按照服務(wù)標(biāo)準(zhǔn)為客人提供優(yōu)質(zhì)的餐飲服務(wù)，包括點(diǎn)單、上菜、酒水服務(wù)等； 3、及時(shí)響應(yīng)客人需求，處理用餐過(guò)程中的問(wèn)題，確保客人滿意度； 4、協(xié)助傳菜員完成菜品傳遞工作，確保菜品及時(shí)、準(zhǔn)確送達(dá)客人餐桌； 5、保持餐廳環(huán)境整潔，定期檢查設(shè)備設(shè)施，發(fā)現(xiàn)問(wèn)題及時(shí)上報(bào)； 6、熟悉菜單內(nèi)容及酒水知識(shí)，能夠?yàn)榭腿颂峁I(yè)的推薦和介紹； 7、遵守酒店規(guī)章制度，執(zhí)行服務(wù)流程，維護(hù)酒店形象。 【崗位要求】 1、身體健康，形象端正，具備良好的服務(wù)意識(shí)和職業(yè)素養(yǎng)； 2、具備較強(qiáng)的溝通能力和團(tuán)隊(duì)協(xié)作精神，能夠適應(yīng)快節(jié)奏工作環(huán)境； 3、有餐飲服務(wù)經(jīng)驗(yàn)者優(yōu)先，無(wú)經(jīng)驗(yàn)者可提供崗前培訓(xùn)； 4、能夠適應(yīng)倒班工作制（含早晚班及節(jié)假日排班）； 5、工作認(rèn)真負(fù)責(zé)，吃苦耐勞，具備較強(qiáng)的抗壓能力； 6、普通話流利，具備基本的外語(yǔ)溝通能力者優(yōu)先。

【崗位職責(zé)】 1、全面負(fù)責(zé)酒店餐飲樓面的日常運(yùn)營(yíng)管理工作，確保服務(wù)質(zhì)量和運(yùn)營(yíng)效率達(dá)到酒店標(biāo)準(zhǔn) 2、制定并執(zhí)行樓面服務(wù)流程、標(biāo)準(zhǔn)和規(guī)范，監(jiān)督員工服務(wù)表現(xiàn)，及時(shí)處理客戶投訴 3、負(fù)責(zé)樓面人員排班、培訓(xùn)及績(jī)效考核，提升團(tuán)隊(duì)專業(yè)素質(zhì)和服務(wù)水平 4、監(jiān)控餐飲區(qū)域設(shè)備設(shè)施狀態(tài)，協(xié)調(diào)工程部進(jìn)行維護(hù)保養(yǎng)，確保正常運(yùn)轉(zhuǎn) 5、定期分析經(jīng)營(yíng)數(shù)據(jù)，提出改進(jìn)建議并落實(shí)執(zhí)行，完成部門營(yíng)收目標(biāo) 6、與廚房、采購(gòu)等部門保持高效溝通，確保出品質(zhì)量及物資供應(yīng)順暢 7、負(fù)責(zé)VIP客人的接待工作，建立并維護(hù)良好的客戶關(guān)系 【崗位要求】 1、大專及以上學(xué)歷，酒店管理、旅游管理或相關(guān)專業(yè)優(yōu)先 2、3年以上高星級(jí)酒店餐飲管理經(jīng)驗(yàn)，其中至少1年同崗位工作經(jīng)驗(yàn) 3、精通餐飲服務(wù)流程及標(biāo)準(zhǔn)，具備出色的現(xiàn)場(chǎng)管理能力和突發(fā)事件處理能力 4、具備良好的團(tuán)隊(duì)領(lǐng)導(dǎo)能力，能有效激勵(lì)員工并提升團(tuán)隊(duì)凝聚力 5、優(yōu)秀的溝通協(xié)調(diào)能力和客戶服務(wù)意識(shí)，能妥善處理各類客訴 6、年齡22-40歲，形象氣質(zhì)佳，普通話流利 7、熟練使用辦公軟件，具備基礎(chǔ)數(shù)據(jù)分析能力

【崗位職責(zé)】 1、負(fù)責(zé)餐廳日常服務(wù)工作，包括餐前準(zhǔn)備、餐中服務(wù)及餐后收尾工作； 2、按照服務(wù)標(biāo)準(zhǔn)為客人提供優(yōu)質(zhì)的點(diǎn)餐、上菜、酒水服務(wù)； 3、保持餐廳環(huán)境整潔，確保餐具、桌椅等設(shè)施擺放有序； 4、及時(shí)響應(yīng)客人需求，處理用餐過(guò)程中的各類問(wèn)題； 5、協(xié)助完成餐廳日常清潔及物品整理工作； 6、熟悉菜單內(nèi)容，能夠向客人推薦菜品及酒水； 7、配合團(tuán)隊(duì)完成上級(jí)安排的其他工作任務(wù)。 【崗位要求】 1、具備良好的服務(wù)意識(shí)，熱情主動(dòng)，有耐心； 2、能夠適應(yīng)早晚班及節(jié)假日排班； 3、具備基本的溝通能力，能與客人及同事有效協(xié)作； 4、身體健康，無(wú)不良嗜好，能勝任長(zhǎng)時(shí)間站立工作； 5、有相關(guān)工作經(jīng)驗(yàn)者優(yōu)先，無(wú)經(jīng)驗(yàn)可接受培訓(xùn)； 6、服從管理，具備團(tuán)隊(duì)合作精神。

【崗位職責(zé)】 1、全面負(fù)責(zé)餐廳日常運(yùn)營(yíng)管理工作，包括人員排班、服務(wù)流程監(jiān)督及現(xiàn)場(chǎng)突發(fā)事件處理； 2、制定并執(zhí)行餐廳服務(wù)標(biāo)準(zhǔn)與操作規(guī)范，確保服務(wù)質(zhì)量符合公司要求； 3、監(jiān)督食品衛(wèi)生安全及餐廳環(huán)境維護(hù)，定期檢查設(shè)備設(shè)施運(yùn)行狀態(tài)； 4、負(fù)責(zé)餐廳員工培訓(xùn)與績(jī)效考核，提升團(tuán)隊(duì)專業(yè)技能與服務(wù)意識(shí)； 5、分析經(jīng)營(yíng)數(shù)據(jù)，提出成本控制及營(yíng)收提升方案； 6、協(xié)調(diào)廚房與前廳工作銜接，優(yōu)化出餐效率與客戶用餐體驗(yàn)； 7、處理客戶投訴及意見(jiàn)反饋，建立有效的客戶關(guān)系維護(hù)機(jī)制。 【崗位要求】 1、具備餐飲行業(yè)服務(wù)或管理相關(guān)經(jīng)驗(yàn)，有酒店餐廳工作經(jīng)驗(yàn)者優(yōu)先； 2、熟悉餐廳運(yùn)營(yíng)流程及食品安全法規(guī)，持有健康證； 3、較強(qiáng)的團(tuán)隊(duì)管理能力與溝通協(xié)調(diào)能力，能承受工作壓力； 4、具備基礎(chǔ)財(cái)務(wù)知識(shí)，能獨(dú)立完成經(jīng)營(yíng)數(shù)據(jù)統(tǒng)計(jì)分析； 5、工作細(xì)致負(fù)責(zé)，具備敏銳的現(xiàn)場(chǎng)問(wèn)題處理能力； 6、接受彈性工作時(shí)間安排，適應(yīng)早晚班輪換制度。

主要職責(zé)： 1、確保所有餐具干凈并被擦亮； 2、時(shí)刻保持服務(wù)區(qū)域環(huán)境干凈整潔； 3、根據(jù)建立的標(biāo)準(zhǔn)確保餐飲服務(wù)的質(zhì)量以及協(xié)調(diào)其他的事情。 職位要求： 1、有團(tuán)隊(duì)協(xié)作精神； 2、工作認(rèn)真效率高； 3、五官端正口齒清晰 4、服務(wù)意識(shí)好，好學(xué)上進(jìn)，做事踏實(shí)； 5、熱愛(ài)酒店行業(yè)。