·????????制定和實施餐飲市場營銷計劃 ·????????積極參與酒店VIP忠誠卡數據庫的收集 ·????????跟進最高會員就餐人數產生的總收入 ·????????積極參與重要客戶的銷售拜訪 ·????????參與酒店與餐飲相關的社會媒體的市場營銷計劃 ·????????透徹掌握所有餐飲菜單、促銷活動和傳播活動的相關內容 ·????????精通酒店所有餐飲相關領域的產品和理念 ·????????確保在所有餐飲部市場營銷相關的活動中，正確應用IHG和酒店特有的品牌標準和政策 ·????????準備、管理、監督和分析所有促銷活動 ·????????通過調研不斷獲取客人和同事的反饋信息，利用所提供的信息進行每月的SWOT分析，從而增加收入并監督所有促銷活動的效果。 ·????????制作不斷更新的競爭對手分析和價格差異報告。 ·????????吸收餐廳餐桌管理系統的分析和創造性建議，每月提出收入流的新途徑。 ·????????制定餐飲部市場營銷和傳播計劃 ·????????監督其主管分派的任何促銷活動。 ·????????每月實施一次報告式分析，對就餐人員統計數據、住店與外部就餐人數對比等進行分析。 ·????????根據要求召開/參加餐飲和傳播部的市場營銷會議

【崗位職責】 1. 負責品酒課程的培訓和銷售 2. 用高品質的服務維護客戶忠誠度 3. 負責度假村內所有酒水的管理，儲藏和采購 【崗位要求】 1. 需要有WSET證書 2. 有相關工作經驗優先 3. 須掌握具備基礎英語和流利的普通話，掌握其它外語者（法語、日語及韓語等）更佳 4. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

GENERAL MISSIONS ? Apply and enforce the bar manager's organization ? Centralize and transmit bar day stocks to the bar manager ? Control deliveries and ensure the distribution of products, consumables, PMH and laundry ? Alert the bar manager to the needs, products, consumables, PMH and laundry ? Check the setting up of bars before services ? Supervise the bar team during the various stages of the service ? Check the correct use of technical data sheets ? Welcome, advise and serve GMs: prepare and serve consumption according to technical specifications established in compliance with norms and standards ? Collect payment for drinks sold and record sales ? Ensure compliance with procedures (Free GO, Club Med Talent, Alcohol for Minors, etc.) ? Check the quality, speed, cleaning of the bar and tables during services ? Participate in the management of bars (inventory, invoicing, entry in Economat, budget reconciliation, Point of Sale, planning...) ? Identify malfunctions, implement corrective actions and propose action plans to your manager ? Propose actions to develop the sale of tailor-made products. ? Contribute to the atmosphere of the bar and offer his manager innovative and diversified events ECONOMIC RESULTS: ? Enforce sales prices, gratuities and receipts. ? Propose actions to achieve business objectives and instill commercial spirit in the team. ? Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment. HYGIENE & SAFETY ? Report to his manager difficulties of application relating to procedures and standards or health and safety standards ? Implement, apply and control the H.A.C.C.P. method and the hygiene and safety rules of the Bar ? Respect and control the rules of personal hygiene and clothing ? Make sure that unaccompanied minors do not consume alcohol ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials; ? Apply procedures for closing the activity. ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption ? Respect the service’s rules for dangerous products management (storage, protection equipment…) MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers YOU NEED -COORDINATION OF BAR OPERATION -Contributes to the operational follow-up of bars (organization, supply...).  -Involved in optimizing customer satisfaction and the achievement of business objectives and replaces the bar manager according to needs. YOUR KEY PERFORMANCE INDICATORS  ? Customer: Quality of welcome and service, ability to customize according to nationalities ? Business: respect for bar cost & sales development ? People: team training and development

崗位職責 1.執行上級主管的工作指令，并向其報告工作； 2.堅持讓客人完全滿意的服務宗旨，帶領班組員工按服務程序和要求，做好大堂吧的接待服務； 3.掌握全班組員工的出勤情況，檢查班組的儀容儀表，考核平時工作表現，定期向主管匯報； 4.隨時注意蓋美食廊的動態，及時妥善處理發生的各種問題； 5.做好交接班工作，并做好記錄； 6.掌握各種酒水知識，并能夠調制雞尾酒； 7.制定酒水控制、安全、衛生等各項規章制度，并督導實施； 8.檢查美食廊環境衛生及餐具衛生。 崗位要求 1.二年以上星級酒店以上大堂吧或美食廊領班工作經驗； 2.具有良好的組織能力及溝通協調能力； 3.具有強烈的事業心和責任感，高尚的職業道德，良好的紀律修養； 4.能夠按服務標準進行工作，反應靈敏，機智靈活。

1、有較強的責任心,工作認真踏實。 2、熟悉各種餐具用具的特性，懂得餐具用具的分類和保管方法。 3、熟悉各種洗滌劑和清潔劑的使用方法，熟悉常用的餐具洗滌設備及其操作方法，了解它們的維修保養方法。 4、身體健康，精力充沛。 5、具有同等工作經驗者優先考慮。

崗位職責 (1)協助主管對部門進行監管及滿足客人需求，直接對服務員及實習生日常工作進行監督并協調他們的工作； (2)檢查餐廳的擺臺及確保有充足的服務區域滿足每日的營運需求。 (3)根據餐廳預定情況，合理安排員工排班，保證所舉辦宴會能夠合理、有序地展開。 (4)及時組織本服務區域的清潔、整理工作； (5)宴會結束，清點廳房內物品及設施、設備，檢查各廳房的宴會收尾的衛生清潔情況。 崗位要求 1.學歷及專業知識：高中以上學歷 2.工作經驗要求：一年以上同崗位工作經驗 3.個人能力及其他特殊要求：具有良好的工作計劃能力、信息溝通能力、處理顧客投訴和解決問題的能力

【職位描述】 ?協助餐廳經理確保根據經營理念對部門進行高效地管理，根據標準提供有禮的、專業的、高效并且富有彈性的服務。 ?為確保日常運作和質量，與廚房以及其它相關部門進行聯絡。 ?通過參與管理，對所有餐飲服務人員進行緊密督導，使他們的工作表現符合政策、程序及有關法律。 【任職要求】 ?酒店管理或旅游管理專業專科/本科學歷； ?至少1年的餐廳主管工作經驗； ?優秀的處理問題能力，行政能力和人際溝通能力。

崗位職責 Job description 1.熟練掌握餐廳服務專業技能，并能迅速解決突發問題； 1. Proficient in restaurant service professional skills, and able to quickly solve unexpected problems； 2.嚴格執行衛生標準，確保食品出品符合衛生標準和公司要求； 2. Strictly implement hygiene standards to ensure that food products meet health standards and company requirements； 3.高效完成上級安排的工作。 3. Efficiently complete the work arranged by superiors. 崗位要求 Job requirements 1.大學專科以上或同等學歷畢業； 1. College degree or above, or equivalent； 2.必須具備2年以上相關工作經驗； 2.Must have more than 2 years of relevant work experience; 3.具有良好的外表、和開朗的性格； 3. Have a good appearance and cheerful personality; 4.有正常的英語表達能力； 4. Have normal English expression ability; 5.具有較強的管理能力、及良好的人際關系。 5. Strong management skills and good interpersonal relationships.

·????????協助處理餐飲部門的日常事物，通報餐飲總監或其代理不需要其處理的主要決定和其它相關信息。 ·????????在餐飲總監或餐飲經理缺席時代理其職責。 ·????????協助總監按照洲際酒店集團的指導綱要制定深受歡迎且物有所值的菜單和酒水單。 ·????????協助總監在酒店和國外策劃和組織成功的餐飲活動。 ·????????協助總監更新酒店規章制度的文件及所有與餐飲部相關的文件。 ·????????協助總監制定餐飲目標和發展策略，工作程序和規章制度。 ·????????協助總監確定所有餐飲，材料和設備的最低和最高存貨標準。 ·????????協助總監按照洲際酒店集團的指導綱要制定所有餐飲和設備的采購標準。 ·????????參與酒店的收入方案和市場計劃的編制工作。 ·????????監測本地競爭對手的餐飲運營情況，并與酒店進行比較。 ·????????通過商業雜志和現場拜訪不斷的了解酒店和餐廳領域內餐飲準備和服務方面的潮流，系統，操作和設備。 ·? ? ? ? ?和經理一起編制和管理部門預算。

職位描述 1.按照部門的規范和程序提供高標準的餐飲服務。 2.與上級領導交流有關疑難，客人意見和其它相關信息。 3.與員工建立并保持良好的工作關系。 4.參加和參與每日的例會和其它計劃好的會議。 5.參加和參與計劃好的培訓課程。 6.確保部門的各項工作就緒為客人提供服務。 7.高效的提供飲品服務。 8.遵守賓客服務規范。 9.飲品與甜品管理。 10.正確處理客人的投訴。 11.承擔相關的職責和安排的特別項目。 職位資格和技能 1.完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 2.持有當地政府規定的含酒精飲品知識課程證書或食品服務許可證或有效的健康或食品上崗證。 3.能夠讀寫英語。 4.高中或酒店管理，餐飲或相關領域的職業證書。 5.1年相關工作經歷，或與此相當的教育和相關工作經驗結合的背景。

【崗位職責】 檢查每日活動訂單和工作日志對所有活動和臨時更改做到了如指掌。 帶領并指導團隊成員對庫存物品和各種設備設施進行管理級盤點。 帶領并指導團隊成員擺臺。 配合宴會經理及副經理協調宴會活動。 檢查員工到崗情況。 幫助員工不斷提高和發展。 問候客人，并和客人從頭至尾溝通活動細節，且適時提出合理化建議。 向工程部遞交工程維修單。 工作結束后檢查宴會所有區域，確保廳房和各種設備設施的正確擺放并干凈整潔。 告知所有團隊成員有關活動細節。督促工作并按高標準執行 能為各種活動做好臺型圖及設備方面的準備。 能夠高效完成所有正當活動需求。 能夠勝任所有班次及經理安排的工作。 能夠處理和準備臨時工申請。 負責接管在副經理或領班不在時的所有工作。 全面掌握各種類型活動的擺臺方法。 填寫工作日志給經理審批。記錄合理化建議以備改進。 【崗位要求】 有上進心。 可以獨立的完成工作。 具有中西餐宴會服務知識。

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team

職位描述: 1. 用英語為賓客提供優質的酒水服務。 2. 出品酒水并進行收費酒水的銷售。 3. 吧臺的日常和月盤點，填寫銷售盤點表。 4. 吧臺日常酒水的申領，補充和保管。 5. 吧臺設備、用品的保養使其正常運轉。 6.協助副經理進行部分管理 任職條件: 1.能使用英語進行日常溝通。 2.兩年以上酒水出品經驗，一定的管理經驗 3.良好的酒水知識，熱愛本職工作，有責任心，能吃苦耐勞。 4.身體健康，儀表端莊。 5.該崗位需每周工作6天?? ? ? ? ? ? 福利： 1. 雙人住宿 2.一日三餐國際自助餐廳 3. 吧臺飲料暢飲 4. 度假村內所有娛樂活動及場地設施免費使用 5. 機場接送服務 6. 工作滿一年往返度假村和住址機票 7. 完善的工作意外傷害保險及社會保險 8. 國際化G.O團隊 9. 擁有登臺演出的機會 10. 每年輪換海外及大中華區度假村工作機會 11. Club Med海外度假村免費房間 12. 快速晉升通道

崗位職責/職位描述 The Four Seasons Hotel Dalian is looking for talent who shares a passion for excellence and who infuse enthusiasm into everything they do. 大連四季正在尋找你 - 對工作具有極大的熱情，熱愛你所從事的職業。 About Four Seasons? 關于四季酒店 We have chosen to specialize within the hospitality industry by offering only experiences of exceptional quality. Our objective is to be recognized as the company that manages the finest hotels, resorts, and residence clubs wherever we locate. We create properties of enduring value using superior design and finishes and support them with a deeply instilled ethic of personal service. Doing so allows Four Seasons to satisfy the needs and tastes of our discerning customers, and to maintain our position as the world's premier luxury hospitality company. We succeed when every decision is based on a clear understanding of and belief in what we do, and when we couple this conviction with sound financial planning. We expect to achieve a fair and reasonable profit to ensure the prosperity of the company and to offer long-term benefits to our hotel owners, our customers, and our employees. We demonstrate our beliefs most meaningfully in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others as we would have them deal with us. 我們對酒店服務心無旁騖，矢志不渝，并以高品質為重。無論我們的酒店、度假酒店、及住宅俱樂部坐落在何處，目標都是成為舉世公認的最佳酒店管理集團，且盈利可觀。要達到這種卓越的成績，必須在各方面都超越群倫。我們所創建的酒店，在設計及選料方面，均屬無上之選，務求能夠滿足客人的高貴品味和嚴格要求，同時保持豪華酒店的優質崇高地位。 我們的成功，有賴于清楚認定我們對每件事的信念，并與有效的財政計劃相互配合。我們預計能為酒店帶來合理的利潤，確保業績蒸蒸日上，并為股東、客人及員工謀求長遠的利益。 我們將四季酒店的信念，通過彼此互敬互重及互相建立榜樣，切實地具體表現出來。我們所堅持的價值觀或原則，正是我們如何善待客人、商業伙伴及同事。 About Four Seasons Dalian? 關于大連四季酒店 The Four Seasons Hotel Dalian boasts a prime location, situated at the heart of Renmin Road and the core of the Donggang Business District. It’s this history that inspired the NBBJ Shanghai-designed building’s interiors by acclaimed international firm Hirsch Bedner Associates of Singapore. The design concept for Four Seasons Hotel Dalian draws inspiration from the rich historical of the city, particularly its deep-rooted connection with trains and the romantic allure associated with Dalian. Artfully designed rooms that offer a brand of comfort and cutting-edge technology, capturing both the city’s magnificent skyline and the stunning ocean vistas. The interiors of the hotel’s signature restaurants were conceived by Tokyo-based Strickland, which drew inspiration directly from the city’s history and culture to create authentic and unforgettable experience. A distinguished collection of six restaurants and bars, including Cantonese delicacies, Western fare, Japanese cuisine, specialty bars, lounges, and a deli shop. With top-notch chefs and exceptional ingredients, we create an unparalleled fine dining experience that lingers in memory. 大連四季酒店地理位置優越，坐落于人民路東港商務區中心地帶，眺望海景和港口景色，是東港商務區核心所在。 NBBJ操刀設計的大樓內，新加坡著名的Hirsch Bedner Associates公司由城市悠久歷史中汲取靈感進行室內設計，尤其是與火車密不可分的深厚淵源以及這座城市本身的浪漫情懷。 每間客房都是巧思設計之作，融合了舒適與前沿技術，不僅捕捉了城市壯觀的天際線，更有絢爛的海景盡收眼底。 酒店特色餐廳的內部設計由東京知名工作室Strickland操刀，其靈感直接來源于當地歷史文化，旨在打造真實而難忘的體驗。 六個餐廳和酒吧構成了獨特的美食合集，包括粵式菜肴、西餐、日本料理、威士忌、大堂吧和甜品坊。憑借頂級大廚和卓越食材，為賓客打造一種無與倫比的高級餐飲體驗，讓人回味無窮。 Key Responsibilities 主要工作職責 1. Work with other staff to serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods. 2. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. 3. Work harmoniously and professionally with co-workers and supervisors. 1. 與其他同事共同提供優質服務。 2. 提前預期客人需要，確定滿意并且提供建議，對于客人要求和疑問 及時、適當的回復。 3. 與其他同事和管理層共同協作，保持專業性。 Preferred Skill and Qualification 任職要求 1. University education or equivalent education. 2. Intermediate English ability. 1.大專及以上學歷。 2.中等英語能力。 Learn more about what it is like to work at Four Seasons – Visit us: 想要了解更多，請登錄以下網站并關注我們： 四季酒店官網職業機會：http://jobs.fourseasons.com/

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. To function as the Director of Food & Beverage for the Food and Beverage Department, to ensure that all the outlets and banquets operate successfully,in accordance with the standard of the hotel and are individually profitable.

SERVICE AND ORGANIZATION ? Guarantee the application of standards and ensure an optimal customer experience ? Apply and enforce the restaurant manager's organization ? Ensure the distribution, use and return of laundry ? Allocate consumables and PMH products ? Alert the restaurant manager about the need for laundry, consumables and PMH ? Check the setting up of tables before/during and after the services ? Control the dressing and decoration of buffets to enhance the value of kitchen services ? Be present during the service and welcome GMs to restaurants ? Supervise the restaurant team during the various stages of the service ? Control the quality, speed, service and clearing of tables during service ? Ensure the promotion of wines on the menu ? Control the execution of the task schedule ? Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS ? Check the application of H.A.C.C.P method and the health and safety rules ? Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams ? Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials ? Transmit to technical services malfunctions and damage observed in restaurants ? Respect and control the application of personal hygiene and clothing rules ? Apply procedures for closing the activity ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers We hope you are ... ? An explorer, available and ready to live in a Club Med resort ? An experienced professional with qualifications ? Enthusiastic about dining services and team management ? A charismatic leader who manages a team of 10 to 30 people ? A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams ? A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) ? An outstanding coach who supervises, unites and develops your teams ? A good salesperson who stimulates additional sales ? A sharp manager who can juggle between orders and stocks ? A caretaker who makes certain of application and respect of health and safety standards

職位描述： 1.推薦酒店資源，牽頭與酒店建立合作關系； 2.協助與酒店的溝通,談判達成合同簽訂； 3.協調合作期間的問題。 任職要求： 1.具備酒店行業資源 2.具備良好的溝通協調能力。

-協助制定、保持及更新詳細的部門營運手冊。營運手冊要包括部門的政策及程序，部門的工作程序及標準。確保每年的更新要準確反映任何改變。 -確保根據經營理念對部門進行高效地管理，根據標準提供有禮的、專業的、高效并且富有彈性的服務。 -能夠工作得富有彈性，能夠適應餐飲部不同部門和酒店安排的其它部門工作。 -處理客人關于食品、酒水和服務方面的投訴、要求以及疑問。 -適當地分配職責和責任，以使員工掌握技能并獲得資源；在確保保持運營及安全標準的同時，關心并發展員工。

SERVICE AND ORGANIZATION ? Ensure compliance with the customer contract for its service by applying standards for all his services ? Be the guarantor of a joyful environment within his perimeter.  ? Support the creation of innovative and diversified events ? Apply the implementation (early season), monitoring (season) and closure (end of season) processes for the entire department. ? Inform your manager of information from the field, dysfunctions observed in your department ? Propose appropriate solutions. ? Customize customer service without incurring additional costs or changes in the standards defined by the Services Department. ? Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the GMs. ? Adapt the organization according to infrastructures, ? Respect the pricing and strengthen emphasis, develop turnover on wines for sale if necessary ? Organize and distribute work for the restaurant team. ? To be a force of proposal on the evolution of high-end service in his service. QUALITY / HEALTH AND SAFETY: ? Establish, apply and monitor the application of health and safety standards in his department. ? Make a diagnosis, at the opening, of the state of his service (premises, equipment and resources available), ensure a control throughout the season and take necessary measures in case of problems (decision or request for intervention from his manager) ? Ensure the maintenance and preservation of premises and equipment ? Participate in the Health and Safety Unit. ? Ensure good waste management in the service (sorting, collection…) ? Ensure good management of dangerous products in the service (storage, protection equipment…) ? Limit electricity and water consumption  ECONOMIC RESULTS: ? Guarantee the operation of your service within a given framework (budget, performance, staff)  ? Ensure the follow-up and analysis of the various existing reporting tools and related action plans to rationalize management and optimize incomes in compliance with norms and standards. ? Submit monthly economic results to your manager. MANAGEMENT ? Demonstrate leadership ? Adopt a coaching posture in your management ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Ensure good social climate in your department (pay particular attention to the staff restaurant) and organize meetings for corrective follow-up ? Be exemplary through his visibility among teams and customers We hope: You responsible for the implementation of the Service offer defined by the Management in restaurants and, if necessary, for diswashing.  You are responsible for the quality and relationships of your team with GMs. Your KPI -Client:Quality of reception and service -Business:Respect for equipment and heritage. Orders management And development of sales -People:Absenteeism rates, Turn over and team development

工作職責： 1.管理西餐廳，落實工作任務。 2.制定西餐廳服務工作規范及工作制度并確保實施。 3.制定各項餐飲推銷計劃與策略。 4.監督員工按照規范標準對客服務，對員工進行績效評估，實施獎懲制度。 5.處理賓客的投訴，不斷改善服務質量。 6.抓好設備設施的維修保養，嚴格物資管理制度，做好餐廳安全和防火工作。 崗位要求： 1. 熟練掌握餐飲服務技能，熟練掌握工作英文。 2.精通西餐的業務知識，熟練掌握西餐的技能技巧。 3.善于調動西餐部各級人員的積極性。

1. 與客人進行積極的互動，來尋求反饋。 2. 在餐廳中，培訓、維持和執行所有的服務標準。 3. 確保在餐廳營運時，協助服務員或領位，在各自的崗位上使客人滿意。 3. 熟悉所有客人的獎勵計劃和關于他們賬目的正確結算程序。

崗位職責 1.負責日餐廳運營，落實各個時期的工作任務。 2.制定日餐廳服務工作規范及工作制度并確保實施。 3.協助餐飲總監制定各項餐飲推銷計劃與策略。 4.監督員工按照規范標準對客服務，對員工進行績效評估，實施獎懲制度。 5.處理賓客的投訴，不斷改善服務質量。 6.抓好設備設施的維修保養，嚴格物資管理制度，做好餐廳安全和防火工作。 7.根據季節差異、客源情況為廚房制定特色菜單提供建議。 崗位要求 1.大專以上文化程度；五年以上同崗位工作經驗； 良好的日語溝通能力。 2.具有較強的社會活動能力、組織領導工作能力和實際工作能力。 3.具有日餐食品原材料加工、日餐成本核算方面的知識。掌握各種產品配方 ,各種食品原材料出料率標準，控制產品質量和成本消耗。

【崗位職責】 按照宴會訂單確保所有活動的擺臺。 對各種活動的更改、取消做出及時反應。 及時向員工介紹相關活動細節、特殊要求以及服務和食品項目。 確保活動后賬單的準確性并交由客人簽字。 對新入職員工和老員工進行培訓。 在活動開始之前及時發現和彌補服務標準上的不足加以彌補并在之后予以貫徹和執行。 按照活動要求有計劃的安排員工工作以確保足夠的餐前準備時間。 確保所有的設備設施的合理擺放、維修及維護。 負責宴會廳房及周邊區域的年度維修、維護以及清潔計劃。 對所管轄區域提出合理化建議意見以不斷提高。 及時更新每日工作報告并向部門負責人匯報。 對有可能舉行的活動隨時保持關注。 按餐飲部總監要求完成正常的財務及工作報告。 隨時對部門收入及相關成本控制保持關注。 控制成本并向本部門員工傳達重要財務信息。 分析和解釋財務差異并制定相關預案。 按照酒店及部門要求合理制定本部門員工年假計劃并執行。 及時向員工傳達酒店重要信息。 【崗位要求】 成熟穩重，平易近人，形象良好，自信心強。 可以承受相當的工作壓力，可以獨立完成工作。 最少5年酒店餐飲管理工作經驗。 全面的餐飲部運營及中餐、西餐知識。

【崗位職責】 1、全面負責餐飲部門的日常運營管理工作，包括餐廳、宴會、大堂吧等區域的運營監督與協調； 2、制定并執行餐飲服務標準、流程及管理制度，確保服務質量和顧客滿意度； 3、監督食品衛生、安全及成本控制，定期檢查庫存、采購及食材質量，優化成本結構； 4、負責餐飲團隊的人員管理，包括團隊組建、人員培訓、考勤排班及績效考核，提升團隊專業水平； 5、策劃并執行餐飲促銷活動，結合市場趨勢及客戶需求，提升餐廳營收及品牌影響力； 6、處理顧客投訴及突發事件，維護良好的客戶關系，及時解決運營中的問題； 7、與其他部門（如市場、客房、溫泉等）協作，配合酒店整體運營策略，完成經營目標。 【崗位要求】 1、具備餐飲行業管理經驗，熟悉酒店餐飲運營模式及服務流程，有團隊管理經驗者優先； 2、較強的組織協調與執行能力，能夠高效處理多任務并應對突發情況； 3、具備成本控制意識及市場敏感度； 4、良好的溝通能力與客戶服務意識，擅長處理客訴及維護客戶關系； 5、身體健康，能適應彈性工作時間及高強度工作壓力； 6、對食品衛生、安全及相關法律法規有基本了解。