1.Be the strategic HR partner toHotel Executive leadership, offering professional advice and delivering HR andTalent strategies, including talent and leadership development, Recruiting,Compensation and Benefits, performance reviews, team member relations, andcompliance. 2.Collaborate with the HotelExecutive Leadership team to set up and align HR strategies and KPIS to supportbusiness success. 3.Forster a "Great Place toWork for All" culture at the hotel level and partner with the HotelExecutive Team to achieve DE&I targets. 4.Ensure full implementation of newprojects and programs at the hotel, covering all aspects of HR management,including but not limited to Compensation & Benefits, Recruiting, TalentManagement, HR Digitalization and Productivity Management. Provide feedback toGM and Executive Team and program owners for continuous improvement. 5.Develop and execute workforcestrategies that balance cost efficiency, operational flexibility and talentquality. 6.Create regional synergies to elevateHilton's brand visibility. 7.Build and Sustain a Robust HotelTalent Pipeline to meet the hotel's current and future needs. 8.Foster a Culture of ContinuousLearning and Development and strengthen overall operational and leadershipCapabilities 9.Design and implementbusiness-driven training plan that aligns with hotel’s goal and support team membergrowth and development.

崗位概述： 1、質(zhì)量保證及培訓(xùn)經(jīng)理將協(xié)助茶馬道麗世酒店系列總經(jīng)理進行所有培訓(xùn)和人才發(fā)展方面的工作，并確保其酒店始終符合質(zhì)量標(biāo)準(zhǔn)。 2、質(zhì)量保證及培訓(xùn)經(jīng)理將與茶馬道麗世酒店系列各駐店經(jīng)理密切合作，推動茶馬道麗世酒店系列的整體運營和客人的體驗提升到一個新的水平，同時確保滿足所有與團隊成員質(zhì)量保證和培訓(xùn)相關(guān)的定量和定性目標(biāo)。 3、質(zhì)量保證及培訓(xùn)經(jīng)理將確保定期向所有團隊成員提供關(guān)于LUX*麗世服務(wù)文化、愿景、目標(biāo)和價值觀(VPV)、質(zhì)量保證和標(biāo)準(zhǔn)操作程序的培訓(xùn)。 4、質(zhì)量保證及培訓(xùn)經(jīng)理將積極參與標(biāo)準(zhǔn)操作程序和指導(dǎo)方針的制定和實施。 5、質(zhì)量保證及培訓(xùn)經(jīng)理將負(fù)責(zé)通過年度績效評估和客人反饋來確定和評估團隊成員的培訓(xùn)需求，并實施成功的培訓(xùn)計劃，以確保客人滿意度和運營目標(biāo)的實現(xiàn)。 6、質(zhì)量保證及培訓(xùn)經(jīng)理將通過提供培訓(xùn)和指導(dǎo)，以及舉辦環(huán)境、衛(wèi)生、安全、能源管理、廢物管理、質(zhì)量圈等方面的研討會，作為酒店整體績效的質(zhì)量催化劑，以培養(yǎng)團隊成員對優(yōu)質(zhì)服務(wù)的意識。 任職要求： 1、具有大專以上文化程度； 2、5年以上酒店及質(zhì)量管理或相關(guān)行業(yè)工作經(jīng)驗。2年以上質(zhì)量保證和培訓(xùn)經(jīng)理工作經(jīng)驗，良好的辦公自動化軟件知識，包括但不限于Word、PowerPoint、Excel等； 3、熱情并具備良好的親和力，能適應(yīng)高效的工作環(huán)境； 4、積極主動，有活力，靈活和專業(yè)的態(tài)度，并具有較強的人際交往能力； 5、較強的項目管理能力，熟悉質(zhì)量保證管理發(fā)展趨勢； 6、具備獨立工作的能力并能與團隊共同合作，優(yōu)秀的人際關(guān)系及影響力； 7、對奢華及高質(zhì)量理念有意識且敏感，能與團隊成員、賓客的價值觀及商業(yè)結(jié)果相鏈接。 8、具備通過正式及非正式的策略和文化來達到組織的目標(biāo)的能力。 9、具備協(xié)調(diào)優(yōu)先業(yè)務(wù)沖突的能力，并協(xié)助各部門制定好培訓(xùn)計劃。 10、良好的中英文能力，標(biāo)準(zhǔn)的普通話溝通能力，英文聽說讀寫熟練。

【崗位職責(zé)】 1、根據(jù)集團要求制定并完善酒店各項培訓(xùn)管理制度。 2、協(xié)助上級進行全酒店各部門日常培訓(xùn)需求分析。 3、負(fù)責(zé)新員工的入職培訓(xùn)工作。外請人員來店培訓(xùn)的服務(wù)工作。 4、負(fù)責(zé)全酒店員工的服務(wù)英語、集團文化及酒店規(guī)章制度培訓(xùn)。 5、收取各部門季度、月度培訓(xùn)計劃、初審工作。 6、協(xié)助上級培訓(xùn)各部門業(yè)務(wù)培訓(xùn)負(fù)責(zé)人培訓(xùn)技巧和知識。 【崗位要求】 1、本科以上學(xué)歷，有相同崗位工作經(jīng)驗2年以上。 2、具有良好的溝通能力和協(xié)調(diào)能力。 3、具有較強的文字綜合能力和口頭表達能力。 3、能按照酒店經(jīng)營發(fā)展對人才的需要，制訂酒店總體培訓(xùn)規(guī)劃和實施計劃。 4、具備教育學(xué)、心理學(xué)以及酒店管理理論知識。 5、熟悉員工的規(guī)律、特點和崗位培訓(xùn)工作程序。

1、本科（含）以上學(xué)歷，具備5年以上全服務(wù)型酒店人力資源相關(guān)崗位工作經(jīng)驗，具備新酒店籌開經(jīng)驗者優(yōu)先； 2、掌握人力資源六大模塊理論知識與運作模式，熟悉人力資源制度體系建設(shè)，熟悉國家、地區(qū)勞動法律法規(guī)及相關(guān)政策； 3、熟練操作計算機辦公軟件與酒店系統(tǒng)、人力軟件系統(tǒng)，具備良好的英語口語和書寫能力； 4、有較強的組織協(xié)調(diào)能力、溝通能力、應(yīng)變能力與抗壓能力；語言表達與文字功底強；有良好的團隊意識，高度的責(zé)任心，擅長流程組織與計劃實施； 5、具有良好的個人品質(zhì)和職業(yè)道德素質(zhì)，能遵守國家法律、法規(guī)和公司章程及公司管理制度的要求，忠于職守、謹(jǐn)慎認(rèn)真，勤勉行使公司賦予的權(quán)利，保守公司秘密；可異地任職、服從統(tǒng)一工作地點調(diào)配者優(yōu)先。

JOB SUMMARY As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures. CANDIDATE PROFILE Education and Experience ? High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area. OR ? 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing Recruitment and Hiring Process ? Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed. ? Establishes and maintains contact with external recruitment sources. ? Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures. ? Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings. ? Oversees/monitors candidate identification and selection process. ? Provides subject matter expertise to property managers regarding selection procedures. ? Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool. ? Performs quality control on candidate identification/selection. Administering and Educating Employee Benefits ? Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors. ? Prepares, audits and distributes unemployment claim activity reports to property management. ? Attends unemployment hearings and ensures property is properly represented. ? Ensures that department has the available resources on hand to administer employee. Managing Employee Development ? Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. ? Ensures employees are cross-trained to support successful daily operations. ? Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate. ? Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture. ? Ensures attendance by all new hires and participation of the leadership team in training programs ? Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job. Maintaining Employee Relations ? Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings). ? Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action. ? Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner ? Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources. ? Partners with Loss Prevention to conduct employee accident investigations, as necessary. ? Communicates performance expectations in accordance with job descriptions for each position. Managing Legal and Compliance Practices ? Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time. ? Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act. ? Ensures medical records are maintained in a separate, secure and confidential medical file. ? Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable). ? Communicates property rules and regulations via the employee handbook. ? Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc. ? Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims. ? Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity. ? Manages Workers Compensation claims to ensure appropriate employee care and manage costs. ? Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications). Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

崗位概述 確保酒店始終如一地提供符合品牌標(biāo)準(zhǔn)、行業(yè)規(guī)范（如星級評定標(biāo)準(zhǔn)）以及賓客期望的高品質(zhì)產(chǎn)品和服務(wù)的關(guān)鍵角色。其核心職責(zé)是監(jiān)督、檢查、評估和推動改進。 技能要求 - 卓越的觀察力與細(xì)節(jié)關(guān)注，能敏銳發(fā)現(xiàn)細(xì)微的質(zhì)量瑕疵。 深入的專業(yè)知識，精通酒店運營各環(huán)節(jié)標(biāo)準(zhǔn)、標(biāo)準(zhǔn)操作流程、本地政策法規(guī)。 客觀公正，以事實為依據(jù)。 優(yōu)秀的溝通協(xié)調(diào)能力，清晰傳達問題，有效推動跨部門協(xié)作整改。 熟練使用辦公軟件，良好的數(shù)據(jù)分析能力。 學(xué)歷要求 - 具有酒店管理或商業(yè)管理的大學(xué)專科或以上學(xué)歷。 職業(yè)經(jīng)驗要求 - 3年以上星級酒店運營工作，有質(zhì)檢工作候選者優(yōu)先。

Main Duties /主要職責(zé) 1. ???Familiarizes and enforces local HR policies and procedures 熟悉并執(zhí)行酒店所在地人力資源的規(guī)章制度。 2. ?Assists the Director of Human Resources & Administration, manages Human Resource Department, ensuring compliance with all Corporate, area and hotel policies and procedures; and current local and government regulations pertaining to employment practices. 協(xié)助人力資源行政總監(jiān)的工作，管理人力資源部，確保所有工作符合公司，地方和酒店的規(guī)章制度；符合與員工相關(guān)的現(xiàn)行地方和政府規(guī)定。 3.???Prepares and submits periodic reports for management‘s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc. 根據(jù)公司和政府的要求制定并向管理層提交階段性報告，如員工流動報告，人材儲備報告，曠工 報告，健康與安全及事故報告等。 4. ?Practice?hotel recruitment plan according hotel recruitment policy and standard, and recruit new staff. 負(fù)責(zé)執(zhí)行酒店的人員招募計劃, 根據(jù)招聘政策和招聘標(biāo)準(zhǔn)，招聘員工。 5. ???Expand recruitment channel 拓展招聘渠道。 6. ???Organize performance appraisal according to hotel planning. 組織和完成酒店績效考核計劃。 7. ???Assist coordinate training courses. 協(xié)助培訓(xùn)部組織完成酒店培訓(xùn)課程。 8. ??Implement hotel benefits plan and hotel C&B policy. Build up employment relations ?with all associates. 執(zhí)行酒店福利計劃，遵照國家規(guī)定，執(zhí)行酒店政策與所有員工建立勞動關(guān)系。 9. ?Show Libre Resort Culture, build up a positive communication way, help all associates resolve or consult basic HR problem. 展示麗朗度假村企業(yè)文化，與員工建立融洽、親切、真摯的溝通氛圍，幫助員工解決基礎(chǔ)性問題。 10. ?Support training department organize staff activities according to hotel plan. 根據(jù)酒店員工活動計劃，配合培訓(xùn)部組織員工活動。 11. ?Counsels hotel personnel as needed in areas such as career planning, training and development, employee\personal relations and legal issues related to personnel. 提供人事領(lǐng)域內(nèi)的咨詢服務(wù)，如職業(yè)規(guī)劃，培訓(xùn)與發(fā)展，員工或私人關(guān)系，與人事相關(guān)法律問題。 12. ?Maintain strictest confidentiality at all times on all matters. 在任何時候嚴(yán)格保守機密。 Qualification: 任職要求 1. ???University graduate or equivalent, preferably in Resorts Management or equivalent in?experience. 大專以上學(xué)歷, 熱于從事度假村管理或有相關(guān)經(jīng)驗 2. ???Minimum 2?years’ experience in Human Resources, at least 1 year in managerial?capacity. 2年以上人力資源工作經(jīng)驗, 1年以上管理經(jīng)驗 3. ???Good communication, presentation and?organizational skills. 具備良好的溝通、組織和演講技巧。 4. ???Fluent in English speaking and writing. 具備良好的英語水平。 5. ???Familiar with HR operation system and labor laws. 熟悉人力資源部運作系統(tǒng)及勞動法規(guī)。

崗位職責(zé) 1、制定并完善酒店各項培訓(xùn)管理制度。 2、協(xié)助上級進行全酒店各部門日常培訓(xùn)需求分析。 3、負(fù)責(zé)新員工的入職培訓(xùn)工作。外請人員來店培訓(xùn)的服務(wù)工作。 4、負(fù)責(zé)全酒店員工的公共外語、行業(yè)素質(zhì)意識及酒店規(guī)章制度培訓(xùn)。 5、收取各部門季度、月度培訓(xùn)計劃、初審工作。 6、協(xié)助上級培訓(xùn)各部門業(yè)務(wù)培訓(xùn)負(fù)責(zé)人培訓(xùn)技巧和知識。 7、編輯最新酒店業(yè)管理和信息資料,向各部門和全體員工推薦公布。 崗位要求 1、本科以上學(xué)歷，有相同崗位工作經(jīng)驗3年以上。 2、具有良好的溝通能力和協(xié)調(diào)能力。 3、具有較強的文字綜合能力和口頭表達能力。 3、能按照酒店經(jīng)營發(fā)展對人才的需要，制訂酒店總體培訓(xùn)規(guī)劃和實施計劃。 4、具備教育學(xué)、心理學(xué)以及酒店管理理論知識。 5、熟悉員工的規(guī)律、特點和崗位培訓(xùn)工作程序。

1、負(fù)責(zé)管理酒店的培訓(xùn)職能，包括發(fā)展合格的部門后備培訓(xùn)師，建立一套酒店培訓(xùn)數(shù)據(jù)和評估結(jié)果系統(tǒng)，確保酒店擁有和任用高素質(zhì)的人力資源。 2、分析酒店整體的和各部門的培訓(xùn)需求，針對需求制定策略。 3、使自己了解雅高酒店集團人力資源和培訓(xùn)的規(guī)范，必要之處進行本地化處理。 4、確保有效的執(zhí)行培訓(xùn)計劃。 5、監(jiān)督每個部門培訓(xùn)業(yè)務(wù)計劃的進展，確保實現(xiàn)培訓(xùn)目標(biāo)。 6、保存酒店全部的培訓(xùn)記錄。 7、建立培訓(xùn)圖書館，配備書籍，錄像，記錄和視聽資料來協(xié)助培訓(xùn)師的培訓(xùn)計劃以及員工的個人發(fā)展。 8、與部門領(lǐng)導(dǎo)一起設(shè)計、制定和執(zhí)行能夠符合具體的部門要求的培訓(xùn)計劃，確保培訓(xùn)課程方案的制定，以及培訓(xùn)的有效性。 9、參加部門的培訓(xùn)課程，評估表現(xiàn)。 10、協(xié)助部門培訓(xùn)師準(zhǔn)備和進行部門培訓(xùn)并進行評估。 11、制定和監(jiān)督為實習(xí)生、培訓(xùn)生提供的培訓(xùn)項目。 12、與能夠協(xié)助提供高級或?qū)I(yè)培訓(xùn)的專業(yè)人士取得聯(lián)系。 13、確保部門領(lǐng)導(dǎo)遵守自己的職責(zé)為員工提供有關(guān)部門規(guī)范程序的培訓(xùn)。 14、與雅高酒店集團的培訓(xùn)經(jīng)理們保持聯(lián)系，交流經(jīng)驗，交換資源。 15、同從事旅游服務(wù)和培訓(xùn)課程的教育機構(gòu)保持聯(lián)系。 16、更新培訓(xùn)資源和資料供應(yīng)商的信息和記錄。 17、為酒店管理層和部門領(lǐng)導(dǎo)提供所有內(nèi)部培訓(xùn)計劃的介紹。 18、為按照公司的指導(dǎo)方針進行的正式的員工績效考核和鑒定提供建議。 19、向員工提供工作指導(dǎo)、咨詢，必要時對其進行批評處分，并提供建設(shè)性反饋意見以便提高工作績效。 20、定期與員工交流思想，保持良好的員工關(guān)系。 21、和上級領(lǐng)導(dǎo)一起編制和管理部門預(yù)算。

一、職位描述： ? 1. 行政管理： ? ???統(tǒng)籌公司日常行政事務(wù)，包括辦公環(huán)境維護、企業(yè)文化維護、資產(chǎn)管理、行政采購及費用控制等； ? ???優(yōu)化行政流程，制定和完善行政管理制度；組織公司會議、活動及接待工作。 ? 2. 人力資源管理： ? ?負(fù)責(zé)招聘、辦理入職離職手續(xù)、購買社保手續(xù)、培訓(xùn)、績效考核管理、 ?制定并執(zhí)行人力資源規(guī)劃，滿足業(yè)務(wù)部門用人需求；完善薪酬福利體系，提升員工滿意度； ? ?處理勞動風(fēng)險防范及勞動爭議。 ? 3. 跨部門協(xié)作： ? ?協(xié)調(diào)各部門資源，推動企業(yè)文化建設(shè)；配合管理層完成公司戰(zhàn)略目標(biāo)落地。 ? 二、任職要求： ? 1. 教育背景： ? ?大專及以上學(xué)歷，人力資源管理、行政管理、工商管理等相關(guān)專業(yè)優(yōu)先； ? 2. 工作經(jīng)驗： ? ?5年以上行政人事相關(guān)經(jīng)驗，其中至少3年管理崗位經(jīng)驗； ?熟悉勞動法及地方人事政策擅長解決復(fù)雜員工關(guān)系問題； ? 3. 能力要求： ? ?優(yōu)秀的溝通協(xié)調(diào)能力和抗壓能力和文案寫作能力、熟練使用Office辦公軟件。

The Employee Dining Chef Supervisor oversees daily operations of the employee dining kitchen, ensuring nutritious, high-quality meals are prepared efficiently for hotel employees. This role shall demonstrate culinary expertise with strong organizational skills to manage food production, cost control, and sanitation while maintaining a positive dining experience for staff members. 員工餐廳廚房主管負(fù)責(zé)督導(dǎo)員工餐廳廚房的日常運營，確保為酒店員工高效提供營養(yǎng)豐富且高品質(zhì)的餐食。該崗位需展現(xiàn)卓越的烹飪技能與出色的組織能力，以統(tǒng)籌食品生產(chǎn)、成本控制及衛(wèi)生管理，同時為員工維持良好的用餐體驗。

【崗位職責(zé)】 1、深度理解企業(yè)戰(zhàn)略、業(yè)務(wù)及產(chǎn)品，搭建戰(zhàn)略人才供應(yīng)鏈； 2、負(fù)責(zé)【崗位需求梳理】到【人才入職發(fā)展跟進】的招聘全閉環(huán)，為招聘結(jié)果和質(zhì)量負(fù)責(zé); 3、負(fù)責(zé)招聘渠道的開發(fā)和管理、雇主品牌建設(shè)工作； 4、定期統(tǒng)計分析招聘數(shù)據(jù)，基于數(shù)據(jù)分析診斷招聘問題及提出解決方案，提升招聘效率； 5、招聘體系的建設(shè)與完善，把控和優(yōu)化招聘流程； 6、對內(nèi)賦能，通過面試工具與技巧培訓(xùn)提升業(yè)務(wù)部門面試能力。 【崗位要求】 1、大專及以上學(xué)歷，至少兩年以上招聘經(jīng)驗； 2、熟悉各類面試技巧、人才測評工具及方法； 3、有使命感，對企業(yè)和每一位候選人負(fù)責(zé)； 4、優(yōu)秀的溝通表達能力，思路清晰，積極主動，內(nèi)驅(qū)力、學(xué)習(xí)能力、責(zé)任心、親和力強。

Main Duties /主要職責(zé) 1.?Assists in establishing standard policies and procedures for recruitment, develops and implements recruitment and screening system. Ensures timely recruitment of staff. 制訂與完善員工的招聘與篩選程序，協(xié)助制訂招聘的標(biāo)準(zhǔn)制度與程序，保證新員工的及時招聘。 2.?Prepares to receive new associates, prepare new staff welcome kit, opens and maintains a file for each associate, up to date personal record for all associates. 準(zhǔn)備新員工歡迎手冊，辦理員工登記手續(xù)，建立和維護每個員工的檔案，保持新報道的員工日期最新化。 3.?In charge of new staff check in and?issues clearance form to leaving associates, collects all resorts-issued items from leaving associate and records receipt of such items, updates all leave records of associates to ensure that all leaves are promptly cleared. 負(fù)責(zé)新員工入職以及離職員工手續(xù)辦理，收齊離職員工所有度假村給予的項目，并記錄每一項目的收條, 更新所有離職員工的記錄并保持離職手續(xù)迅速進行。 4.?Ensures staff compliance with resorts policies and procedures as well as with government regulations pertaining to employment practice. 確保員工服從度假村的政策和手續(xù)以及政府有關(guān)雇用的規(guī)章制度。 5.?Contacts the Health Quarantine for associate pre-employment medical check-up. 聯(lián)系健康檢疫站進行有關(guān)員工首次報到的醫(yī)療檢查。 6.?Prepares and maintains the Human Resources Manual for the resorts, seeing that its philosophy, policies and procedures are carried out. 準(zhǔn)備和維護人力資源部手冊，并保持其條理性,?政策程序的貫徹執(zhí)行。 7.?Maintains and updates legal documents, policies and procedures and other personnel matters. 管理和更新法律法規(guī)文件、度假村規(guī)章制度與工作程序，以及其它人事文件。 8.?Prepares and submits periodic personnel reports such as turnover, personnel inventories, recruitment, and staff accident. 定期準(zhǔn)備并提交人事報告，匯報如人員流動，年假，加班，招聘新員工和員工事故情況。 9.?Follows up closely the end of probation period date and end of contract date. 密切跟蹤員工試用期或合同的到期期限，并跟進實施。 10.?Assist in establishing personnel department budget. 協(xié)助計算人力資源部所需預(yù)算。 11.?Monitors the staff performance review. ? 監(jiān)督對員工工作表現(xiàn)的評估。 12.?Analyzes resorts manpower requirement and recommends selection activities to meet the requirement. 對度假村的員工需求數(shù)量作宏觀分析，并根據(jù)需要提出調(diào)整建議。 13.?Reviews personnel policies, procedures and practice. Recommends changes, modification or update information to the Human Resources Manager. 研究有關(guān)人事方面的政策規(guī)定以及相關(guān)操作程序與慣例,如有改動變更或最新規(guī)定，及時向人力資源經(jīng)理匯報。 14.?Regularly inspects staff restaurant, locker rooms, restrooms and other staff facilities to ensure that they are well maintained and used. 定期檢查員工餐廳、更衣室、休息室和其它員工便利設(shè)施并保持其良好維護和使用。 15.?Monitors and reviews resorts benefits and compensation and recommends to the Human Resources Manager of the changes as appropriate. 監(jiān)督度假村的員工福利和補助情況。如有變化，向人力資源經(jīng)理匯報。 16.?Monitors the follow up of the attendance of the staff?and submit Annual Leave report to HR manager timely. 監(jiān)督員工考勤記錄，管理員工各種假期并定期向人力資源經(jīng)理提交報告。 17.?Responsible for current and?resigned staff monthly payroll and submit Human Resources Manager for reviewing. 負(fù)責(zé)在職及離職員工工資計算并及時提交人力資源經(jīng)理審核。 18.?Keeps track of associates’ birthdays and give proposals to celebrate them on a monthly basis. 保存員工的生日日期，每月定期發(fā)送員工生日名單，并根據(jù)每月的基礎(chǔ)建議員工的慶祝活動。 19.?Actively participates in the organization of all staff activities. 積極參與組織度假村所有員工活動。 20.?Actively participates in the Associate Opinion Survey and provides suggestions to improve associate situation. 積極參與員工意見考察和提供改善員工情況的建議。 21.?Receives visitors and candidates in a professional manner as well as ensure the prompt, efficient and courteous delivery of service to them. 以專業(yè)的方式迎接視察員和求職應(yīng)征者，以及為其提供迅速，有效禮貌的服務(wù)。 22.?Counsels resorts personnel as needed in the area of career planning, job transfer, staff relations and legal requirement related to personnel. 對度假村員工進行人事咨詢，包括工作崗位的選擇、調(diào)動工作、同事關(guān)系以及有關(guān)人事法律、法規(guī)等方面。 23.?Implements an effective staff relations and motivation program in the resorts. 促進員工關(guān)系、調(diào)動員工積極性。 24.?Develops and implements programs to ensure staff security and safety. 制訂并完善員工安全保障制度。 25.?Disseminates information regarding staff activities, resorts personnel policies, procedures, and any information related to employer-associate relations. 及時準(zhǔn)確向員工作好人事宣傳工作，如通知舉辦活動或公布人事新舉措。 26.?Responsible for Staff’s Social Insurance declaration and payment. 負(fù)責(zé)員工社保費用的申報及支付。 27. Complete extra tasks arranged by superior. 完成上級安排的其他工作任務(wù)。 Qualification: 任職要求 1.?College graduate, preferably in Resorts Management or equivalent in experience. 大專畢業(yè), 熱于從事度假村管理或有相關(guān)經(jīng)驗 2.?Minimum 2?years’ experience in Human Resources, at least 1 year in managerial capacity. 2年以上人力資源工作經(jīng)驗, 1年以上管理經(jīng)驗 3.?Good communication, presentation and?organizational skills. 具備良好的溝通、組織和演講技巧。 4.?Fluent in English speaking and writing. 具備良好的英語水平。

Main Duties /主要職責(zé) 1.?Provides orientation and training to hotel staff as planned by the learning & development manager. 在學(xué)習(xí)與發(fā)展經(jīng)理的安排和計劃下，對度假村員工進行入職培訓(xùn)和相關(guān)培訓(xùn)。 2.?Reviews training policies, procedures and practices. Recommends improvement to the learning & development manager. 回顧和更新度假村培訓(xùn)制度，培訓(xùn)程序和培訓(xùn)方案，并向?qū)W習(xí)與發(fā)展經(jīng)理提出建議和改進方案。 3.?Assists Department Heads to select and implement training programs for new and existing staff. 協(xié)助各部門經(jīng)理挑選和實施適合部門新員工及老員工的培訓(xùn)計項目，并完善培訓(xùn)項目。 ADMINISTRATIVE RESPONSIBILITIES行政職責(zé) 1.?Assists the learning & development manager to develop hotel annual training plans. 協(xié)助學(xué)習(xí)與發(fā)展經(jīng)理制訂度假村年度培訓(xùn)計劃。 2.?Prepares report of training results. 準(zhǔn)備好培訓(xùn)效果報告，并存檔。 3.?Maintains resort training?library. 管理度假村培訓(xùn)資料室。 4.?Recommends resort training?courses for staff to the learning & development manager. 向?qū)W習(xí)與發(fā)展經(jīng)理推薦適合員工的培訓(xùn)課程。 5.?Develops training manuals and courses. 制訂和更新度假村培訓(xùn)手冊和培訓(xùn)課程。 6.?Maintains training records of staff at different levels. 按級別對員工培訓(xùn)記錄歸檔。 7.?Assists the learning & development manager develop training policies and procedures. 協(xié)助培訓(xùn)部經(jīng)理更新度假村培訓(xùn)制度和程序。 8.?Develops special training program as requested by Departments. 按照各部門經(jīng)理的要求制訂相應(yīng)的專門培訓(xùn)計劃。 9.?Provides administrative support. 協(xié)助參與日常管理： ·?Assists in maintaining an efficient filing system. 協(xié)助有效管理酒店員工培訓(xùn)檔案。 ·?Types, photocopies and distributes approved correspondence accordingly. 按要求打印，復(fù)印和分發(fā)文件和信函。 ·?Performs administration duties in the office. 做好辦公室的管理工作。 ·?Collects requisition items when needed. 按需領(lǐng)取辦公用品。 ·?Assist the learning & development manager in handling administration work. 幫助學(xué)習(xí)與發(fā)展經(jīng)理處理日常行政工作。 TECHNICAL RESPONSIBILITIES 技術(shù)職責(zé) ? 1.?Conducts new associate orientation. 對新員工進行入職培訓(xùn)。 2.?Conducts English and general resort skills training. 實施度假村英語和相關(guān)技能培訓(xùn)。 3.?Conducts resort courtesy training. 實施度假村禮儀培訓(xùn)。 4.?Plans, organizes, implements, conducts and evaluates training programs to the training needs of the Hotel. 制訂并完善培訓(xùn)項目，并結(jié)合度假村情況作評估。 5.?Prepares training materials and posters. 收集培訓(xùn)資料和海報。 6.?Collates and compiles training materials. 校對并整理培訓(xùn)資料。 7.?Conducts orientation program for new associates. 對新員工實施入職培訓(xùn)。 8.?Assists in conducting in-house generic training programs (for example, Courtesy, Deportment, Personnel Grooming, and Communication?Skills) for staff. 協(xié)助實施度假村員工整體培訓(xùn)項目，如：禮儀培訓(xùn)，行為舉止，儀容儀表和溝通技巧培訓(xùn)等。 9.?Assists in maintaining the staff training records. 對度假村員工培訓(xùn)記錄進行歸檔。 10.??Conducts evaluation on the effectiveness of training programs. 對培訓(xùn)課程進行培訓(xùn)效果評估。 11.?Ensures that the standard of English Language used by resort staff meet?the expectations of the guests and the Management. 提高度假村員工英語水平，以便達到客人與度假村的要求。 12.??Ensures the coordination of staff training activities. 確保員工培訓(xùn)工作的有序進行。 13.?Collects training information and disseminates it to concerned department heads and supervisors. 匯總培訓(xùn)日程安排，并通知相關(guān)部門經(jīng)理和部門主管。 14.?Liaise with department supervisors and managers in the implementation of on-the-job ???departmental training. 與各部門主管和經(jīng)理協(xié)調(diào)，完善員工的在崗培訓(xùn)。 15.?Participates in departmental training activities. 參與部門培訓(xùn)課程。 16.?Monitors the usage of training aids. 管理培訓(xùn)輔助設(shè)備的使用。 17.?Issues and monitors the usage of the training aids. 負(fù)責(zé)管理培訓(xùn)輔助設(shè)備的使用。 18.?Responsible for the daily inspection and distribution of training rooms that?they are in good order, with the desired room set-up and training aids as required. 每日負(fù)責(zé)合理分配培訓(xùn)教室的使用，并確保培訓(xùn)教室的整潔，設(shè)備安放到位。 19.?Assists in organizing staff activities. 協(xié)助組織員工活動。 20.?Monitors training for new associates keep records and reports to the learning & development manager weekly. 監(jiān)督新員工的培訓(xùn)實施情況，每周向?qū)W習(xí)與發(fā)展經(jīng)理匯報新員工培訓(xùn)實施情況并歸檔保存記錄。 21.?Conducts retraining programs and information for currently employed staff. 制訂并監(jiān)督員工再培訓(xùn)計劃。 22.?Monitors present and future training trends, practices and system that is beneficial for hotel staff and recommends to the learning & development manager for implementation. 關(guān)注培訓(xùn)發(fā)展趨勢，向?qū)W習(xí)與發(fā)展經(jīng)理建議作相應(yīng)的調(diào)整，從而提高飯店員工素質(zhì)。 23.?Looks after the safe keep of electronic equipment. 合理使用和維護電子教學(xué)設(shè)備。 24.?Organize resorts languages culture center activity 組織度假村語言文化角中文活動 25. Spot check for department?trainings. 進行培訓(xùn)實地抽查并記錄 25.?Assistant in the training need analysis. 協(xié)助進行培訓(xùn)需求分析。 27. Complete extra?tasks arranged by superior. 完成上級安排的其他工作任務(wù)。

Job Overview 職位概述： Perform entry-level human resources and administrative duties in support of the hotel’s Human Resources programs and philosophies. Provide basic employee assistance, often serving as initial point of contact for human resources-related matters. 執(zhí)行初級的人事和行政工作，支持酒店的人力資源計劃和理念。提供基礎(chǔ)的協(xié)助，通常是人力資源相關(guān)事宜的首要聯(lián)系人。 Required Skills 技能要求： Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. 擁有在與他人交往時大多數(shù)時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 Knowledge of Local Labour and Employment Regulations. 具有本地人力和雇傭法的知識。 Proficient in the use of Microsoft Office. 精通微軟辦公軟件。 Good writing skills. 良好的寫作技能。 Qualifications and experience requirements?資歷經(jīng)驗要求： Diploma in Human Resources, Training or Business Administration. 具有人力資源，培訓(xùn)或商業(yè)管理的畢業(yè)證書。 1 years of relevant experience or an equivalent combination of education and work-related experience. 1年相關(guān)工作經(jīng)驗或與此相當(dāng)?shù)慕逃c工作經(jīng)驗結(jié)合的背景。

【崗位職責(zé)】 1、酒店各部門員工的考勤管理工作，核算員工工資、獎金、社保、公積金等，確保薪資發(fā)放的準(zhǔn)確性和及時性； 2、負(fù)責(zé)員工入離職手續(xù)的辦理和人事檔案的建立，完成每月員工工資表及日常員工離職工資表的制作和統(tǒng)計； 3、處理員工薪酬福利相關(guān)的咨詢、投訴及異常情況，提供專業(yè)解答和解決方案； 4、協(xié)助對員工獎懲的審核； 5、員工社保工作和辦理員工團體保險及勞動保險加退保及變更手續(xù)等具體工作的經(jīng)辦； 6、配合完成人力資源相關(guān)報表的統(tǒng)計、分析及上報工作； 7、定期進行市場薪酬調(diào)研，分析行業(yè)薪酬水平，為酒店薪酬調(diào)整提供數(shù)據(jù)支持； 8、確保薪酬福利工作符合國家法律法規(guī)及酒店內(nèi)部政策。 【崗位要求】 1、有相同崗位工作經(jīng)驗1年以上，工作認(rèn)真負(fù)責(zé)； 2、能熟練操作石基系統(tǒng)； 3、熟悉當(dāng)?shù)貏趧臃ā⒍惙ā趧颖Ｗo和社會保險、勞動工資、福利等政策、法規(guī)；

JOB SUMMARY Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience ? 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR ? 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Administering Employee Training Programs ? Promotes and informs employees about all training programs. ? Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. ? Helps employees identify specific behaviors that will contribute to service excellence. ? Ensures employees receive on-going training to understand guest expectations. ? Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. ? Meets with training cadre on a regular basis to support training efforts. ? Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness ? Monitors enrollment and attendance at training classes. ? Meets regularly with participants to assess progress and address concerns. ? Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. ? Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. ? Measures transfer of learning from training courses to the operation. ? Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets ? Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. ? Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. ? Makes any necessary adjustments to training methodology and/or re-trains as appropriate. ? Aligns current training and development programs to effectively impact key business indicators. ? Establishes guidelines so employees understand expectations and parameters. ? Develops specific training to improve service performance. ? Drives brand values and philosophy in all training and development activities. ? Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets ? Participates in the development of the Training budget as required. ? Manages budget in alignment with Human Resources and property financial goals. ? Manages department controllable expenses to achieve or exceed budgeted goals. ? Utilizes P-card if appropriate to control and monitor departmental expenditures. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

【崗位職責(zé)】 1、全面負(fù)責(zé)酒店人力資源管理工作，包括招聘、培訓(xùn)、績效、薪酬、員工關(guān)系等模塊的統(tǒng)籌規(guī)劃與實施 2、根據(jù)酒店經(jīng)營戰(zhàn)略，制定并執(zhí)行年度人力資源計劃，優(yōu)化人力資源配置 3、完善酒店人力資源管理制度及工作流程，確保符合集團標(biāo)準(zhǔn)及當(dāng)?shù)貏趧臃ㄒ?guī) 4、主導(dǎo)招聘工作，建立人才儲備體系，重點保障酒店各部門關(guān)鍵崗位的人才需求 5、設(shè)計并實施員工培訓(xùn)發(fā)展體系，提升員工專業(yè)技能與服務(wù)素質(zhì) 6、負(fù)責(zé)員工績效考核方案的制定與執(zhí)行，建立有效的激勵機制 7、處理員工勞動關(guān)系相關(guān)事宜，防范勞動風(fēng)險，構(gòu)建和諧用工環(huán)境 8、定期進行人力資源數(shù)據(jù)分析，為管理層提供決策支持 【崗位要求】 1、大專及以上學(xué)歷，人力資源管理、旅游酒店管理等相關(guān)專業(yè)優(yōu)先 2、1年以上人力資源管理工作經(jīng)驗，有酒店行業(yè)經(jīng)驗者優(yōu)先考慮 3、熟悉人力資源管理六大模塊，掌握國家勞動政策及相關(guān)法律法規(guī) 4、具備較強的招聘渠道開發(fā)能力及面試評估技巧 5、優(yōu)秀的溝通協(xié)調(diào)能力，能妥善處理各類員工關(guān)系問題 6、熟練使用Office辦公軟件及HR信息系統(tǒng) 7、工作細(xì)致嚴(yán)謹(jǐn)，具備較強的計劃執(zhí)行能力和抗壓能力 8、認(rèn)同酒店服務(wù)行業(yè)特性，適應(yīng)彈性工作安排

工作地點：大理悅蓮莊青石&半山海景度假酒店 【崗位職責(zé)】 1、全面負(fù)責(zé)人力資源部門的日常管理工作，制定并執(zhí)行人力資源規(guī)劃，確保人力資源政策與公司戰(zhàn)略目標(biāo)一致； 2、負(fù)責(zé)招聘、面試、錄用及員工入職培訓(xùn)工作，優(yōu)化招聘流程，提升招聘效率； 3、完善公司績效考核體系，組織實施員工績效考核，并提出改進建議； 4、處理員工關(guān)系，協(xié)調(diào)解決勞動糾紛，維護良好的員工溝通渠道； 5、制定并監(jiān)督執(zhí)行員工薪酬福利政策，確保薪酬體系的公平性和競爭力； 6、負(fù)責(zé)員工檔案管理、勞動合同簽訂及社保公積金等事務(wù)性工作； 7、定期分析人力資源數(shù)據(jù)，為公司管理層提供決策支持。 【崗位要求】 1、熟悉人力資源管理六大模塊，具備扎實的人力資源管理理論基礎(chǔ)； 2、具備較強的溝通協(xié)調(diào)能力，能夠高效處理員工關(guān)系問題； 3、具備良好的邏輯分析能力，能夠獨立完成人力資源數(shù)據(jù)統(tǒng)計與分析； 4、工作細(xì)致認(rèn)真，責(zé)任心強，具備較強的抗壓能力； 5、熟練使用辦公軟件及人力資源管理相關(guān)系統(tǒng)； 6、對酒店行業(yè)有一定了解者優(yōu)先。

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

1. 負(fù)責(zé)員工日常招聘工作，建立用工渠道及人才儲備庫。 2. 負(fù)責(zé)辦理普通員工的入職、離職手續(xù), 及人事變動的審核工作。 3. 合理調(diào)配度假村的人力資源，并提出有效的建議和意見。 4. 負(fù)責(zé)各部門人員編制的審核工作。 5. 負(fù)責(zé)員工人事檔案的管理, 及對外公文之草擬和處理。 6. 協(xié)助建立度假村人事管理相關(guān)制度、員工保險及福利方面的政策。 7. 負(fù)責(zé)各種人事政策的具體實施及檢查工作。 職位要求： 1. 大專以上學(xué)歷，有相同崗位工作經(jīng)驗2年以上。 2. 熟悉員工的有關(guān)法規(guī)和條例；掌握教育學(xué)、心理學(xué)以及度假村管理理論。 3. 熟悉員工的規(guī)律、特點和崗位培訓(xùn)工作程序。 4. 了解度假村員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 5. 具有良好的溝通能力和協(xié)調(diào)能力。 6. 具有較強的文字綜合能力和口頭表達能力。 7. 該崗位需每周工作6天

【崗位職責(zé)】 1、有同樣工作崗位經(jīng)驗者優(yōu)先。 2、該崗位隸屬于門店，需要能獨立處理門店所有人事事務(wù)，在門店獨立工作1年以上優(yōu)先。 3、協(xié)助門店總經(jīng)理、部門經(jīng)理的員工日常招聘工作，建立用工渠道及人才儲備庫。 4、負(fù)責(zé)辦理普通員工的入職、離職手續(xù), 及人事變動的審核工作。 5、合理調(diào)配酒店的人力資源，并提出有效的建議和意見。 6、負(fù)責(zé)各部門人員編制的審核工作。 7、負(fù)責(zé)員工人事檔案的管理, 及對外公文之草擬和處理。 8、監(jiān)督酒店人事管理相關(guān)制度、員工保險 及福利方面的政策。 7、負(fù)責(zé)各種人事政策的具體實施及檢查工作。 【崗位要求】 1、大專以上學(xué)歷，有相同崗位工作經(jīng)驗3年以上。 2、熟悉員工的有關(guān)法規(guī)和條例；掌握教育學(xué)、心理學(xué)以及酒店管理理論。 3、熟悉員工的規(guī)律、特點和崗位培訓(xùn)工作程序。 4、了解酒店員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 5、具有良好的溝通能力和協(xié)調(diào)能力。 6、 具有較強的文字綜合能力和口頭表達能力。

崗位職責(zé) 1、負(fù)責(zé)協(xié)助運營部門員工日常招聘工作。 2、負(fù)責(zé)辦理普通員工的入職、離職手續(xù), 及人事變動的審核工作。 3、合理調(diào)配酒店人力資源，并提出有效的建議和意見。 4、負(fù)責(zé)各部門人員編制的審核工作。 5、協(xié)助總部人力資源正常的執(zhí)行。 崗位要求 1、大專以上學(xué)歷，有相同崗位工作經(jīng)驗1年以上。 2、熟悉員工的有關(guān)法規(guī)和條例；掌握教育學(xué)、心理學(xué)以及酒店管理理論。 3、熟悉員工的規(guī)律、特點和崗位培訓(xùn)工作程序。 4、了解酒店員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 5、能與有關(guān)部門進行溝通和協(xié)調(diào)；有較強的文字綜合能力和口頭表達能力。

職位概述 管理人力資源項目，如招聘，工資，福利，雇員關(guān)系，員工獎勵計劃，支持公司的宗旨，促進員工文化。對所有人事相關(guān)事宜保密。 盡情表達，勇于聯(lián)結(jié)是對酒店的服務(wù)理念的描述。它體現(xiàn)了我們以不同的方式思考和行動。我們以更加個性化的方式與賓客和員工建立情感聯(lián)系。我們在展現(xiàn)和分享自我個性的同時，也會更深入了解對方，因為對方也是一個有真情實感的人，而非一個房間號或者只是一名共事的員工。當(dāng)我們盡情表達，勇于聯(lián)結(jié)時，它意味著： · ? ? ? ? 我們積極主動率先致以問候，率先施加影響。我們樂于助人，發(fā)揮自己的個性魅力。 · ? ? ? ? 我們根據(jù)當(dāng)時情況隨機應(yīng)變識別賓客的情緒和需求，同時相應(yīng)調(diào)整我們的節(jié)奏、語氣和行動。 · ? ? ? ? 我們了解賓客的業(yè)務(wù)需求并與他們合作，確保我們優(yōu)先處理迫切的事務(wù)，并讓他們能夠完成重要的工作。 · ? ? ? ? 我們提供切合需要的建議和想法，確保賓客能夠“最充分”地利用其空閑時間休息放松、恢復(fù)精力、精神煥發(fā)。 工作職責(zé) ·????????協(xié)助人力資源總監(jiān)的工作，必要時制定和準(zhǔn)備酒店的戰(zhàn)略方案，市場規(guī)劃和目標(biāo)計劃。 ·????????熟悉并執(zhí)行洲際酒店集團人力資源框架包括以下制度： 面試和招聘 績效評估 員工行政管理 接班人 ·????????熟悉并執(zhí)行酒店所在地人力資源的規(guī)章制度。 ·????????確保與員工相關(guān)的信息交流﹣員工關(guān)系，員工的工作和酒店的規(guī)定和計劃。 ·????????高效，保密的維護和更新員工登記表、法律文件和處理其它人事問題。 ·????????同各級管理層和員工進行有效的交流。 ·????????制定和實施招聘和篩選制度與程序，以便吸引合格人選就任空缺崗位。 ·????????參與酒店集團管理層發(fā)展和接班人計劃工作，必要時推薦候選人。 ·????????定期分析酒店人工需求，對選拔和發(fā)展工作予以建議，從而滿足酒店對人力資源要求。 ·????????為開發(fā)和實施改進工作方法和在各領(lǐng)域更好利用員工提供建議。 ·????????需要時提供人事領(lǐng)域內(nèi)的咨詢服務(wù)，如職業(yè)規(guī)劃，員工或私人關(guān)系，與人事相關(guān)的法律問題。 ·????????執(zhí)行并監(jiān)督酒店擁有良好的員工關(guān)系和有效的福利計劃。 ·????????確保員工更衣室，活動室倒班宿舍使用的設(shè)施正常工作。 ·????????監(jiān)督員工宿舍管理制度執(zhí)行和管理工作。 ·????????用理解、關(guān)懷和保密的態(tài)度處理員工的個人問題。 ·????????確保所有員工了解公司的福利制度，并隨時供員工查閱。 ·????????審查酒店的福利和薪酬水平，與服務(wù)類競爭對手進行對比，必要時提出建議以確保酒店在當(dāng)?shù)氐墓蛡蚴袌鲋芯哂懈偁幜Α?·????????作為酒店工會對接人積極與上級工會聯(lián)絡(luò)工作為員工爭取福利。 ·????????與酒店對外聯(lián)系，包括但不限于員工福利代表，應(yīng)聘人，院校，競爭對手和其他地方社區(qū)成員。 ·????????和人力資源總監(jiān)一起管理編制和部門預(yù)算。 責(zé)任范圍 主要績效指標(biāo) ·????????部門預(yù)算 ·????????人工成本-用工效率 管理的員工? ·????????直接 ????人力資源主管，員工宿舍管理員 ·????????間接???? 人力資源部門員工 ??????? 年度經(jīng)營利潤和薪金預(yù)算 ·????????部門預(yù)算與員工編制 決策職責(zé)(決策權(quán)) ·????????部門預(yù)算 懲罰措施 ·????????如在工作中違反崗位職責(zé)，則參照《員工手冊》進行處罰。 任職要求 技能要求 ·????????擁有在與他人交往時大多數(shù)時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 ·????????具有本地勞動和雇傭法的知識。 ·????????精通微軟辦公軟件。 ·????????具有解決問題，號召，組織和培訓(xùn)能力。 ·????????良好的寫作技能。 學(xué)歷 ·????????具有人力資源或工商管理大專及以上學(xué)歷 經(jīng)驗 ·????????3年相關(guān)工作經(jīng)驗或相似的管理經(jīng)驗，或與此相當(dāng)?shù)慕逃c工作經(jīng)驗結(jié)合的背景 職位概述 管理人力資源項目，如招聘，工資，福利，雇員關(guān)系，員工獎勵計劃，支持公司的宗旨，促進員工文化。對所有人事相關(guān)事宜保密。 盡情表達，勇于聯(lián)結(jié)是對皇冠假日?酒店的服務(wù)理念的描述。它體現(xiàn)了我們以不同的方式思考和行動。我們以更加個性化的方式與賓客和員工建立情感聯(lián)系。我們在展現(xiàn)和分享自我個性的同時，也會更深入了解對方，因為對方也是一個有真情實感的人，而非一個房間號或者只是一名共事的員工。當(dāng)我們盡情表達，勇于聯(lián)結(jié)時，它意味著： ·?????????勇于破冰—我們積極主動率先致以問候，率先施加影響。我們樂于助人，發(fā)揮自己的個性魅力。 ·?????????隨機應(yīng)變 –我們根據(jù)當(dāng)時情況隨機應(yīng)變識別賓客的情緒和需求，同時相應(yīng)調(diào)整我們的節(jié)奏、語氣和行動。 ·?????????心系賓客成就 –我們了解賓客的業(yè)務(wù)需求并與他們合作，確保我們優(yōu)先處理迫切的事務(wù)，并讓他們能夠完成重要的工作。 ·?????????助力樂享生活–我們提供切合需要的建議和想法，確保賓客能夠“最充分”地利用其空閑時間休息放松、恢復(fù)精力、精神煥發(fā)。 工作職責(zé) ·????????協(xié)助人力資源總監(jiān)的工作，必要時制定和準(zhǔn)備酒店的戰(zhàn)略方案，市場規(guī)劃和目標(biāo)計劃。 ·????????熟悉并執(zhí)行洲際酒店集團人力資源框架包括以下制度： 面試和招聘 績效評估 員工行政管理 接班人 ·????????熟悉并執(zhí)行酒店所在地人力資源的規(guī)章制度。 ·????????確保與員工相關(guān)的信息交流﹣員工關(guān)系，員工的工作和酒店的規(guī)定和計劃。 ·????????高效，保密的維護和更新員工登記表、法律文件和處理其它人事問題。 ·????????同各級管理層和員工進行有效的交流。 ·????????制定和實施招聘和篩選制度與程序，以便吸引合格人選就任空缺崗位。 ·????????參與酒店集團管理層發(fā)展和接班人計劃工作，必要時推薦候選人。 ·????????定期分析酒店人工需求，對選拔和發(fā)展工作予以建議，從而滿足酒店對人力資源要求。 ·????????為開發(fā)和實施改進工作方法和在各領(lǐng)域更好利用員工提供建議。 ·????????需要時提供人事領(lǐng)域內(nèi)的咨詢服務(wù)，如職業(yè)規(guī)劃，員工或私人關(guān)系，與人事相關(guān)的法律問題。 ·????????執(zhí)行并監(jiān)督酒店擁有良好的員工關(guān)系和有效的福利計劃。 ·????????確保員工更衣室，活動室倒班宿舍使用的設(shè)施正常工作。 ·????????監(jiān)督員工宿舍管理制度執(zhí)行和管理工作。 ·????????用理解、關(guān)懷和保密的態(tài)度處理員工的個人問題。 ·????????確保所有員工了解公司的福利制度，并隨時供員工查閱。 ·????????審查酒店的福利和薪酬水平，與服務(wù)類競爭對手進行對比，必要時提出建議以確保酒店在當(dāng)?shù)氐墓蛡蚴袌鲋芯哂懈偁幜Α?·????????作為酒店工會對接人積極與上級工會聯(lián)絡(luò)工作為員工爭取福利。 ·????????與酒店對外聯(lián)系，包括但不限于員工福利代表，應(yīng)聘人，院校，競爭對手和其他地方社區(qū)成員。 ·????????和人力資源總監(jiān)一起管理編制和部門預(yù)算。 責(zé)任范圍 主要績效指標(biāo) ·????????部門預(yù)算 ·????????人工成本-用工效率 管理的員工? ·????????直接 ????人力資源主管，員工宿舍管理員 ·????????間接???? 人力資源部門員工 ??????? 年度經(jīng)營利潤和薪金預(yù)算 ·????????部門預(yù)算與員工編制 決策職責(zé)(決策權(quán)) ·????????部門預(yù)算 懲罰措施 ·????????如在工作中違反崗位職責(zé)，則參照《員工手冊》進行處罰。 任職要求 技能要求 ·????????擁有在與他人交往時大多數(shù)時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 ·????????具有本地勞動和雇傭法的知識。 ·????????精通微軟辦公軟件。 ·????????具有解決問題，號召，組織和培訓(xùn)能力。 ·????????良好的寫作技能。 學(xué)歷 ·????????具有人力資源或工商管理大專及以上學(xué)歷 經(jīng)驗 ·????????3年相關(guān)工作經(jīng)驗或相似的管理經(jīng)驗，或與此相當(dāng)?shù)慕逃c工作經(jīng)驗結(jié)合的背景