Duties & Responsibilities:
職責義務:
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Restaurant/Bar Sales & Customer Relationship.
維系餐飲及宴會部與顧客之間的關系。
Solicit new and existing guests in RB&E to meet/exceed revenue goals. This will consist of telephone solicitation, outside sales calls, site inspections, private room and table visits, written communication and file maintenance.
尋求新的和現有的來賓,以滿足/超過收入目標。這包括銷售電話、現場拜訪、書面通信和文件維護。
Permanently extending guest preferences and database.
保持更新客人喜好和數據。
Actively offering the hotel F&B facilities and building/maintaining guest relationship.
積極提供酒店餐飲設施和建立/維護客人關系。
Actively creating customer loyalty by personal conversations, written correspondence, phone calls.
通過個人對話、書信、電話等方式,積極創造客戶忠誠度。
Prepare annual marketing plan with members of the department, as a base of annual marketing plan of RB&E Dept.
與部門成員一起制定年度營銷計劃,作為年度銷售計劃的基礎。
Evaluate local, national and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge.
不斷評估當地、國家和國際市場趨勢、供應商和其他酒店/餐廳運營,以確保酒店的運營保持競爭力和切割邊緣。
Continuously seek Marketing and Public Relations opportunities to increase awareness and ultimately business.
不斷尋求市場和公共關系的機會,以提高意識,完成業務。
Ensure that minimum brand standards have been implemented.
確保酒店品牌標準被切實落實執行。
Embrace all the standard of Niccolo Hotels Global expectations.
遵循執行全球尼依格羅酒店期望值。
Works closely with other colleagues in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
以支持和靈活的態度與其他員工緊密合作,著眼于整個酒店的成功和酒店賓客的滿意度。
Works in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
以支持和靈活的態度和“團隊協作”的精神與其他部門合作。
Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
對于客戶調查結果做出回應并落實相應的改善措施。
Fully conversant with all aspects of the Micros Computer System.
完全了解Micros 電腦系統的各方面。
Familiars and have good knowledge of the Outlet’s Menu and Wine List.
熟悉并對餐廳菜單和酒單有相當的了解。
Up-sells wine to increase the revenue.
促銷飲品以提高營業收入。
Reports any difficulties or problem to Director for solution or follow up actions.
向總監報告所有困難及問題,以便解決和跟進。
Work closely with chefs and restaurant managers on any food and beverage promotions
在餐飲活動上與廚師和餐廳經理緊密合作
Support, demonstrate and reinforce the Niccolo Hotels Values and Culture Characteristics.
支持、證明并加強尼依格羅酒店價值觀和文化的特點。
Qualification:
任職資格:
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At least 1 years working experience on the same position in RB&E.
至少1年酒店餐飲工作經驗在同等職位。
Mature, independent, tactful with good interpersonal & communication Skills.
性格成熟、工作獨立、機智靈敏,人際交流與溝通技能出色。