崗位職責 1、按照部門的規范和程序提供高標準的餐飲服務。 2、正確處理客人的投訴。 3、根據酒吧存貨量領取酒吧物品。 4、為酒吧侍應生提供基本的飲料知識和飲料服務的培訓。 5、召開每日例會和參加計劃好的餐飲部會議。 6、為銷售，飲品創新和利潤制定部門的規范和程序。 崗位要求 1、英文溝通能力，其他的語種也是被需求的 2、掌握有關于食品，酒水，運營各個方面的知識以及工作能力 3、3年有關的工作經驗，1年以上副經理級經驗 4、優秀的行政管理技能 5、擁有敏銳的商業嗅覺 6、懂得自我激勵以及保持積極的態度 7、較強的領導能力，懂得激勵團隊隊員以及跟團隊的溝通 8、良好的英文書寫能力和口語能力 9、良好的儀容儀表 10、較強的抗壓能力

GENERAL MISSIONS ? Apply and enforce the bar manager's organization ? Centralize and transmit bar day stocks to the bar manager ? Control deliveries and ensure the distribution of products, consumables, PMH and laundry ? Alert the bar manager to the needs, products, consumables, PMH and laundry ? Check the setting up of bars before services ? Supervise the bar team during the various stages of the service ? Check the correct use of technical data sheets ? Welcome, advise and serve GMs: prepare and serve consumption according to technical specifications established in compliance with norms and standards ? Collect payment for drinks sold and record sales ? Ensure compliance with procedures (Free GO, Club Med Talent, Alcohol for Minors, etc.) ? Check the quality, speed, cleaning of the bar and tables during services ? Participate in the management of bars (inventory, invoicing, entry in Economat, budget reconciliation, Point of Sale, planning...) ? Identify malfunctions, implement corrective actions and propose action plans to your manager ? Propose actions to develop the sale of tailor-made products. ? Contribute to the atmosphere of the bar and offer his manager innovative and diversified events ECONOMIC RESULTS: ? Enforce sales prices, gratuities and receipts. ? Propose actions to achieve business objectives and instill commercial spirit in the team. ? Ensure the proper management of current stocks, and inventories, proper maintenance and use of equipment. HYGIENE & SAFETY ? Report to his manager difficulties of application relating to procedures and standards or health and safety standards ? Implement, apply and control the H.A.C.C.P. method and the hygiene and safety rules of the Bar ? Respect and control the rules of personal hygiene and clothing ? Make sure that unaccompanied minors do not consume alcohol ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials; ? Apply procedures for closing the activity. ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption ? Respect the service’s rules for dangerous products management (storage, protection equipment…) MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers YOU NEED -COORDINATION OF BAR OPERATION -Contributes to the operational follow-up of bars (organization, supply...).  -Involved in optimizing customer satisfaction and the achievement of business objectives and replaces the bar manager according to needs. YOUR KEY PERFORMANCE INDICATORS  ? Customer: Quality of welcome and service, ability to customize according to nationalities ? Business: respect for bar cost & sales development ? People: team training and development

【崗位職責】 1、負責餐飲區域服務工作，服從餐飲總監和上級領導的安排。對本部門各項工作有計劃的安排、檢查、督導、協調、考核下屬工作。確保完成酒店各項經營指標。各項工作規范性、程序化、標準化、制度化。 2、主持餐飲部的工作例會，聽取匯報，督促工作建設，提高工作質量、工作效率，及時調整、協調各部門的工作，及時發現解決工作中存在的問題。 3、根據市場情況和季節變化，了解賓客需求及時將信息反饋給廚師長，并配合廚房擬定菜肴回復計劃。控制物品標準規格和要求，滿足市場供應。 4、負責要求和監督各崗位執行各項規章制度，負責各餐廳的范圍的衛生，對餐廳環境及餐廳衛生負有領導責任，負責本部門的消防安全和質量管理工作。 5、注重現場管理，安排大型團體宴會并接待好VIP客人，妥善處理客人的投訴。 6、建立良好的公共關系，加強溝通，廣泛收集賓客及其他部門的意見，總結經驗糾正錯誤，不斷改進工作。 7、協助配合本部門員工的專業節能培訓及日常的質量管理工作，提高全面綜合素質。 8、宣傳企業文化，關心員工生活，增強企業凝聚力，獎罰分明，激發員工工作的積極性，更好的開展工作。 9、協調本部門與其他部門的關系，做好總監和總經理交辦的其他工作。 【崗位要求】 1、五官端正，溝通能力良好，處事靈活，服務意識強； 2、有豐富的高端餐飲管理經驗； 3、具備中餐服務經驗； 4、具備良好的職業道德和餐飲服務精神。

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team

職位描述: 1. 用英語為賓客提供優質的酒水服務。 2. 出品酒水并進行收費酒水的銷售。 3. 吧臺的日常和月盤點，填寫銷售盤點表。 4. 吧臺日常酒水的申領，補充和保管。 5. 吧臺設備、用品的保養使其正常運轉。 6.協助副經理進行部分管理 任職條件: 1.能使用英語進行日常溝通。 2.兩年以上酒水出品經驗，一定的管理經驗 3.良好的酒水知識，熱愛本職工作，有責任心，能吃苦耐勞。 4.身體健康，儀表端莊。 5.該崗位需每周工作6天?? ? ? ? ? ? 福利： 1. 雙人住宿 2.一日三餐國際自助餐廳 3. 吧臺飲料暢飲 4. 度假村內所有娛樂活動及場地設施免費使用 5. 機場接送服務 6. 工作滿一年往返度假村和住址機票 7. 完善的工作意外傷害保險及社會保險 8. 國際化G.O團隊 9. 擁有登臺演出的機會 10. 每年輪換海外及大中華區度假村工作機會 11. Club Med海外度假村免費房間 12. 快速晉升通道

【崗位職責】 1、全面負責西餐廳的日常運營管理工作，包括人員排班、服務標準執行、菜品質量控制等； 2、制定并優化餐廳服務流程及管理制度，確保服務高效、規范，提升顧客滿意度； 3、監督餐廳衛生、安全及設備維護，確保符合酒店及行業相關標準； 4、負責西餐廳成本控制，包括食材采購、庫存管理及損耗控制，協助制定預算并落實執行； 5、定期組織員工培訓，提升團隊專業技能與服務意識，打造高素質服務團隊； 6、處理顧客投訴及突發事件，維護酒店品牌形象； 7、與廚房及其他部門協調合作，確保菜品出品質量與運營順暢； 8、分析經營數據，提出改進建議并推動落實，完成業績目標。 【崗位要求】 1、大專及以上學歷，酒店管理、餐飲管理或相關專業優先； 2、具備西餐廳管理經驗者優先； 3、熟悉西餐服務流程及標準，對西餐文化有較深理解； 4、具備較強的團隊管理能力、溝通協調能力及抗壓能力； 5、工作細致認真，責任心強，能適應彈性工作時間； 6、具備基礎的財務知識，能夠進行成本分析與控制； 7、英語口語流利者優先。

SERVICE AND ORGANIZATION ? Guarantee the application of standards and ensure an optimal customer experience ? Apply and enforce the restaurant manager's organization ? Ensure the distribution, use and return of laundry ? Allocate consumables and PMH products ? Alert the restaurant manager about the need for laundry, consumables and PMH ? Check the setting up of tables before/during and after the services ? Control the dressing and decoration of buffets to enhance the value of kitchen services ? Be present during the service and welcome GMs to restaurants ? Supervise the restaurant team during the various stages of the service ? Control the quality, speed, service and clearing of tables during service ? Ensure the promotion of wines on the menu ? Control the execution of the task schedule ? Replace the Restaurant Manager in case of absence COMPLY WITH HYGIENE & SAFETY STANDARDS IN RESTAURANTS ? Check the application of H.A.C.C.P method and the health and safety rules ? Alert the restaurant manager to non-compliance with the implementation of the H.A.C.C.P. method and health and safety rules by restaurant teams ? Ensure that unaccompanied minors do not consume alcohol, in particular that they do not help themselves at self-service alcoholic beverage dispensing points ? Ensure that unfinished alcoholic beverages are systematically collected and cleared from the tables ? Make sure that unfinished bottles of alcohol are cleared and secured in a place not accessible to customers ? Ensure the maintenance and preservation of premises, equipment and materials ? Transmit to technical services malfunctions and damage observed in restaurants ? Respect and control the application of personal hygiene and clothing rules ? Apply procedures for closing the activity ? Respect the resort’s waste management rules (sorting, collection…) ? Limit electricity and water consumption MANAGEMENT ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Be exemplary through his visibility among teams and customers We hope you are ... ? An explorer, available and ready to live in a Club Med resort ? An experienced professional with qualifications ? Enthusiastic about dining services and team management ? A charismatic leader who manages a team of 10 to 30 people ? A indispensable right arm, ready to assist the restaurant Manager with organizing the service and managing the teams ? A friendly server who welcomes, seats and serves in the dining room (300 to 1000 meals per service) ? An outstanding coach who supervises, unites and develops your teams ? A good salesperson who stimulates additional sales ? A sharp manager who can juggle between orders and stocks ? A caretaker who makes certain of application and respect of health and safety standards

SERVICE AND ORGANIZATION ? Ensure compliance with the customer contract for its service by applying standards for all his services ? Be the guarantor of a joyful environment within his perimeter.  ? Support the creation of innovative and diversified events ? Apply the implementation (early season), monitoring (season) and closure (end of season) processes for the entire department. ? Inform your manager of information from the field, dysfunctions observed in your department ? Propose appropriate solutions. ? Customize customer service without incurring additional costs or changes in the standards defined by the Services Department. ? Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the GMs. ? Adapt the organization according to infrastructures, ? Respect the pricing and strengthen emphasis, develop turnover on wines for sale if necessary ? Organize and distribute work for the restaurant team. ? To be a force of proposal on the evolution of high-end service in his service. QUALITY / HEALTH AND SAFETY: ? Establish, apply and monitor the application of health and safety standards in his department. ? Make a diagnosis, at the opening, of the state of his service (premises, equipment and resources available), ensure a control throughout the season and take necessary measures in case of problems (decision or request for intervention from his manager) ? Ensure the maintenance and preservation of premises and equipment ? Participate in the Health and Safety Unit. ? Ensure good waste management in the service (sorting, collection…) ? Ensure good management of dangerous products in the service (storage, protection equipment…) ? Limit electricity and water consumption  ECONOMIC RESULTS: ? Guarantee the operation of your service within a given framework (budget, performance, staff)  ? Ensure the follow-up and analysis of the various existing reporting tools and related action plans to rationalize management and optimize incomes in compliance with norms and standards. ? Submit monthly economic results to your manager. MANAGEMENT ? Demonstrate leadership ? Adopt a coaching posture in your management ? Ensure the reception, implementation and integration of GO/GEs in your department ? Define personal objectives and support his team or its affiliates, and evaluate them ? Supervise and lead in a transversal logic ? Implement and comply with HR procedures and have them validated by your own manager ? Manager by proximity: show, train and enforce ? Ensure good social climate in your department (pay particular attention to the staff restaurant) and organize meetings for corrective follow-up ? Be exemplary through his visibility among teams and customers We hope: You responsible for the implementation of the Service offer defined by the Management in restaurants and, if necessary, for diswashing.  You are responsible for the quality and relationships of your team with GMs. Your KPI -Client:Quality of reception and service -Business:Respect for equipment and heritage. Orders management And development of sales -People:Absenteeism rates, Turn over and team development

1、負責酒吧的日常經營; 2、建立、健全酒吧的各項管理制度和工作規范； 3、為酒吧的運作提出合理化建議； 4、組織完成酒吧各項經營計劃； 5、檢查運營情況，督導、落實各項規章制度和工作規范，發現問題及時予以解決； 6、做好酒吧內所有設施設備的日常保養； 7、實施培訓，提高員工自身素質和工作技能；及時處理客訴、了解客人對酒吧的建議，不斷改進服務 【崗位要求】 1、具有大專以上文化程度，3年以上酒吧相關工作經驗； ?2、形象氣質良好，了解酒水和咖啡方面基礎知識； 3、熟悉餐飲管理和服務標準及工作流程； 4、有較高的處理突發事件的應變能力及對客溝通能力； 5、熱愛服務工作，工作踏實、認真，有較強的事業心和責任感。

協助酒店餐飲部經理實現促進銷售目標并負責所有餐飲或宴會的操作。 1.協助餐飲部經理管理餐飲部門的運行，包括大堂吧、全日制餐廳、中餐廳、送餐部、宴會及酒水管理。 2.協同餐飲部經理持續性的通過收益成本控制來達到酒店的收益,同時須達到客人滿意度和員工滿意度。 3.負責培訓和發展餐飲操作部門的各經理和主管，分析市場趨向并提出建議，為整個酒店的市場計劃和發展做出貢獻。 4.和酒店商業計劃一致的情況下，提出并制定各項標準，回顧及規劃。 5.有大堂吧工作經驗者優選。

【崗位職責】 - 負責餐飲部行政管理工作,制定并實施餐飲經營的所有計劃。 - 負責實現部門的營業收入指標和利潤指標。 - 與行政總廚一起籌劃和設計菜單，開發當地需求的餐飲產品。 ?- 熟悉飯店管理理論、餐飲管理理論、營銷學和服務心理學。 - 協調與其他部門的工作關系，確保賓客得到滿意的餐飲產品和良好的服務。 -?制定餐廳推銷策略，督促員工做好食品飲料的推銷工作，提高餐飲銷售收入。 -?建全物資管理制度，對餐廳的設備、物資、用具等嚴格管理。 【崗位要求】 - 酒店管理或相關專業大專以上學歷； - 工作經驗及年限：至少2年以上餐飲部負責人工作經驗； - 有戰略管理、組織變革管理、管理能力開發、市場營銷、合同法、財務管理及談判技巧等方面的培訓能力； -?精通本部門的業務知識，熟練掌握中餐、西餐、酒吧、茶館的技能及管理技巧。 -?熟悉 食品原材料采購、儲藏和廚房生產、餐廳服務全過程，善于安排各個環節的工作，能保證餐飲管理的協調發展。 -?具有食品原材料加工、餐飲成本核算方面的知識。掌握各種產品配方、各種食品原材料出料率標準，控制產品質量和成本消耗。 -?具有社會活動能力、組織領導工作能力和實際工作能力；善于調動餐飲 部各級管理人員的積極性。

工作職責： 1、負責酒店餐飲的日常經營和管理。 2、研究分析市場狀況，了解客人的飲食需求. 根據酒店客人的飲食結構和生活習慣，確定酒店餐飲工作經營和管理目標； 3、根據酒店總體的預算要求，分析各月、年度的餐飲市場狀況，指導和審定餐飲部門的月、季、年度預算指標； 4、參與和指導餐飲部，定期研究，制定食品推廣計劃和餐飲部推廣計劃，審定各種時令和特價菜單； 5、制訂服務標準和操作規程，檢查管理人員的工作和餐廳的服務態度，服務規程、出品部門的食品(飲品）質量及各項規章制度的執行情況，發現問題及時糾正和處理； 6、定期檢查所屬部門的各項經營情況，會同財務部對所屬部門的各項成本預算進行審定，有效地監督和控制成本，保證所屬部門的綜合毛利。 7、激勵、培訓本部門的員工。 任職資格： 1、大專及以上學歷，具有五年以上星級酒店工作經驗； 2、掌握一定的英語口語，并能進行日常交流； 3、具有豐富的餐飲管理經驗，良好的客戶關系，語言、文字表達能力強； 4、熟悉國內知名品牌食品的現狀及發展趨勢，能夠把握行業技術發展趨勢和發展動向，對關鍵技術有獨到見解； 5、熟悉星級酒店籌開及運營標準和流程。