This is an excellent opportunity to be responsible for delivering brand service & operations learning practices and enhancing the effectiveness to uplift hotel service quality and guest love, as well as supporting new learning initiatives and creatively drive program marketing to support IHG global learning strategy and effectiveness. Your day to day Hotel Training Delivery: ?Deliver existing & new training programs (virtual / face-to-face training) to hotel colleagues ?Ensure learning is embedded by working with Operations team and HR colleagues to ensure effective support, coaching and mentoring is in place. Training Program Design and Implementation: ?Analyze learning needs and identify current learning gaps, understand targeted audience groups learning styles and preferences. ?Provide logistics and coordination support to learning programs ?Revisit programs which have been implemented and make sure programs are updated and feedbacks are incorporated. Digital Learning Program Design & Implementation: ?Leverage global digital learning resources and IHG University platform as appropriate and identify areas where localization is required. ?Creatively design digital learning campaigns and events to attract, engage, and motivate hotel front-line users to learn and grow on WeLearn platform. Other Projects: ?Support global learning strategic project and initiatives and local learning projects. ?Design and implement internal marketing and communication activities to promote learning programs and IHG University. ?Maintain training standards, catalogues and other supporting tools/documents that are related to IHG University. ? What we need from you? ?At least 5 years of work experience in training, instruction design or project management; ?Working experience in training function, especially hospitality industry background is preferred. ?Experience with training delivery, strong training delivery skill is a plus ?Ability to design, facilitate and deliver learning programs with impact ?Project management skills to scope, plan and deliver project key milestones ?Excellent interpersonal, consultative, and communication skills with excellent English proficiency both verbal and written. ?Ability to diagnose problems and thoroughly analyze information to guide decision-making. ?Prefer to have hotel industry experience and training delivery skills, e.g., certifications of training skills.

Duties and Responsibilities 工作職責 ? 1. Major responsibilities 主要職責 · Develop L&D policies as required. 根據要求制定學習與發展政策。 · Develop and monitor annual and monthly training budget. 制定并監控年度及月度培訓預算。 · Conduct needs analysis with department managers to assess specific learning needs. 與部門經理合作進行需求分析，確定學習需求。 · Maintain a current knowledge of statutory requirements and develop creative and innovative training programs (on-line or off-line) 熟悉當前法定的培訓項目的要求，以及開發一些創新的培訓項目（線上或者線下） · Conduct training programs such as Orientation, English training, customer service programs, supervisory and management skills programs, and other components of the LHI Learning & Development Framework as necessary. 根據需要開展各項培訓課程，如入職培訓、英語培訓、客戶服務培訓、管理技能培訓及朗廷酒店集團學習與發展框架中的其他培訓項目。 · Coordinate training programs with external consultants such as beauty make-up class, grooming class, fire safety training, first aid class, hygiene class, etc. 與外方顧問協調化妝、儀容儀表、防火安全、急救、衛生等培訓項目。 · Evaluate training effectiveness by conducting training audits and produce audit reports for management review. 通過審核評估培訓效果，制作審核報告交管理層審閱。 · Develop Departmental Trainers System by conducting Train-the-trainer program, monthly training plan and report system, etc. 通過培訓員培訓、月度培訓計劃和報告系統等發展部門培訓員系統。 · Conduct monthly departmental trainer meeting. 組織每月部門培訓員會議。 · Sit-in departmental training sessions and give feedback to departmental trainers. 旁聽部門培訓并向部門培訓員提供反饋。 · Develop and monitor Best Trainer Award system. 發展和監控最佳培訓員獎勵系統。 · Monitor and oversee all departmental learning programs including, Departmental Orientation, FLHSS (Fire Life Health Safe Security), etc 監督和管理所有部門學習項目，包括部門入職、防火、生命健康、安保培訓等。 · Develop and present Annual and Monthly Training Plan and Calendar. 制定出臺年度和月度培訓計劃和日程安排。 · Recruit and monitor student trainees and management trainees according to annual plan. 根據年度計劃招聘并監督學校實習生及管理實習生。 · Conduct monthly trainee meeting. 組織每月實習生會議。 · Monitor and control training resources. 監管培訓資源。 · Track, input and maintain all individual colleague learning & development records within HRMIS System. 在人力資源管理信息系統內跟蹤、錄入及管理所有員工的學習與發展記錄。 · Maintenance of attendance records and other documentation related to the Learning & Development efforts. 維護與學習和發展活動有關的考勤記錄和其他文件。 · Maintain creative training communication channels (Wechat, Notice Board, emails or other platform). 管理各個培訓溝通渠道，保證其內容新穎。 · Observe and appraise colleague performance during sessions, providing feedback to management which would facilitate improvements in accordance to LHI standards with regard to product and performance. 評估員工在各階段的表現并向管理層反饋，以促進產品和績效按朗廷酒店集團的標準不斷得以提高和完善。 · Support all efforts to enliven our Company’s Vison, Mission, Objective & Values (VMOV) Brand Promise, and Quality and Guest Experiences programs throughout the hotel leading by example and serving as a role model. 支持酒店內一切以實例和楷模活化公司遠景、使命、目標、信念，品牌承諾以及顧客體驗項目。 · Ensure security and confidentiality of all information throughout the hotel. 保證酒店所有信息機密安全。 · Plan and conduct meetings with EXCO members, department managers, departmental trainers and rest of colleagues to review performance trends, develop action plans and give recognition. 組織會議，與行政委員會委員、部門經理、部門培訓員及其他員工研究業績走向、制定行動方案并給予肯定。 · Perform any duties as assigned by the management deemed necessary. 執行任何管理層委托的工作。 ? 2. Human Resources responsibilities 人力資源職責 · Work closely with entire HR Team with regard to promoting an “employer of choice” philosophy. 與整個人力資源團隊密切配合，倡導“理想雇主”宗旨使命。 · Career development programs for colleagues. 為員工提供職業發展計劃。 · Involvement in the local community. 積極參與當地社區活動。 · Assist in all colleague recognition programs such as Thank-you Card, Colleague of the Month, Birthday parties, annual party, holiday parties & celebrations. 協助所有員工認同計劃，如每月最佳員工、生日會、年會、節日慶祝會等。 ? ? Requirements 職位要求 ? 1. Mandatory 必備要求 ? Educational Background 教育背景 · Degree in Human Resources, Hospitality, Communications, Education, Psychology, Fine Arts or other related areas. 人事、酒店管理、傳播、教育、心理學、文學或其他相關專業學歷 · Previous HR experiences a plus. 有人事經驗最佳 ? Experience 工作經驗 A minimum of 5 years in training experience, preferably within the hospitality field or high end customer service discipline 至少5年培訓工作經驗，酒店或高端客服領域最佳 ? Job Skill / Knowledge 職業技能/知識 Knowledge of different departments within a hotel setting. 熟悉酒店各部門 Must possess ability to coordinate with multiple tasks. 同時協調多項工作的能力 Knowledge of how to develop training programs. 開發培訓計劃的能力 Strong Computer literacy to include: Microsoft Office Suite and Internet.? Digital Imaging knowledge preferable. 熟練使用微軟辦公軟件及因特網，了解數字影像技術優先 Excellent communication skills . 優秀的溝通能力 Fluency in English and Chinese (verbal, written and comprehension) . 中、英文流利（口頭、書面及理解） Problem solving and Action Plan formulation. 解決問題、制定行動方案的能力 Requires high levels of interaction with all members of staff.? ? ? ?Exchanging ideas, information and opinions with others to formulate programs and arrive jointly at decisions, conclusions and solutions. 與所有員工深層互動的能力，與他人交流想法、信息和看法以制定計劃、做出決定及解決問題的能力 Possess high degree of stamina, agility and flexibility. 精力充沛、反應敏捷、靈活機動 Able to present themselves with an uplifting personality as well as presenting a high degree of confidentially. 積極向上、嚴守機密

1.確保所有工作符合地方和酒店的規章制度；符合與員工相關的現行地方和政府規定。 2.根據集團品牌標準、行業標桿及賓客反饋，持續優化質量評估體系。 3.執行系統性檢查（明查、暗訪、專項檢查），覆蓋前臺、客房、餐廳、公共區域等。 4.檢查內容涵蓋硬件設施、軟件服務、衛生與安全及流程合規性。 5.確保與員工相關的信息交流設有明確的界線﹣員工關系，員工的工作和酒店的規定和計劃。 6.提供考核、評估審定員工的各項工作表現的各項方案 7.精通前臺、客房、餐飲、工程、安保等所有核心部門的運作流程、服務標準（SOP）和品牌標準。

崗位職責 - 熟悉本部門運作的程序、標準和員工宿舍一切設施，協助宿舍主管/經理處理日常工作； - 迅速、妥善處理宿舍違規違紀現象和糾紛，發現可疑之處或安全隱患要及時向主管/經理匯報； - 安排新入職員工住宿及派發用品，清點離職員工的領用物品并做好記錄； -?定期檢查宿舍各種安全消防設施及通道、出入口是否通暢，發現問題隱患及時處理并向主管/經理匯報，跟進員工宿舍的維修、用品的報損、補充等工作； -?完成上級交給的其他工作任務。 崗位要求 - 50歲-55歲，女性，有酒店客房工作經驗者優先； - 會操作電腦，有相關宿舍工作經驗者優先考慮； - 身體健康，吃苦耐勞，五官端正，溝通表達能力良好。

崗位職責 1、協助上級完成招聘工作，包括發布和更新招聘信息、簡歷分類篩選、面試、錄用等； 2、協助上級根據酒店人力資源規劃制定相關部門的招聘策略、招聘計劃； 3、協助建立和完善酒店的招聘流程和招聘體系，制定及完善相關制度； 4、根據現有編制及運營發展需求、協調、統計各部門的招聘需求；建立并發展多種招聘渠道，根據職位差異選擇有效招聘渠道； 5、負責酒店員工入職和離職管理，做好報表統計及分析； 6、執行上級交代的其他工作。 崗位要求 1、大專以上學歷，有酒店行業相同崗位工作經驗兩年以上。 2、熟悉員工的有關法規和條例。 3、熟悉酒店員工的規律、特點和崗位培訓工作程序。 4、了解酒店員工的服務工作規范和質量標準的要求。 5、具有良好的溝通能力和協調能力。 6、 具有較強的文字綜合能力和口頭表達能力。

PRINCIPAL RESPONSIBILITIES 主要職責 1.??? To work as directed from their supervisors. 完成主管交辦的工作。 2.??? Make sure that food is tasty, attempting presented, fresh, correct portioned and safe. 確保食物美味可口，秀色可餐，新鮮，分配合理，安全衛生。 3.??? Check the mise en place and make sure is according to forecasted level of business, fresh, portioned and correctly stored according to HACCP guidelines. 檢查所有食物，確保其達到預計的水準，新鮮，分盤，根據HACCP的指示正確儲存。 4.??? Wash hands before entering the kitchen or returning to work station. 進入廚房及回到操作臺前先洗手。 5.??? Train colleagues according to LHI Brand Standards, HACCP and local Hygiene guidelines and assures that they are met at all times. 向同事培訓朗廷的標準，HACCP以及當地的衛生標準，并確保其時刻達到標準。 ? 6.??? Ensure that LHI & Hygiene documents are filed in correctly and necessary updates are carried out. ?確保正確分類保存朗廷集團及衛生的文件，并作必要的更新。 REQUIREMENTS 職位要求 ? 1.?? Experience 經驗 3 year working experience, preferably in hotel industry 具有三年的工作經驗，有在酒店工作經驗的優先。 ? 2.?? Job Skill / Knowledge 工作技能 / 知識 ?Food and Beverage culinary management experience with demonstrated leadership 餐飲管理經驗和優良的領導力 Extensive knowledge of food handling and sanitation standards 具有全面的食品加工及衛生標準知識 Effective influence skills 有效的影響力 ? 3.Computer Knowledge 電腦知識 ?Knowledge of MS office software 能操作微軟辦公軟件 4.Language Proficiency 語言能力 ?Good communication skills (verbal and listening and writing) 良好的溝通技巧（口語，聽力及書寫）

Job Responsibilities： Assesses training needs based on Performance Monitor Report, Performance Development Reviews, employee feedback, guest comments, business result, observation, among others. Assists in developing annual training plan for general skills, knowledge, languages, and areas for improvement based on the result of training needs analysis and revise when needed. Facilitates and conducts Orientation Programs for new hires, as well as casual and contractual staff. Introduces Shangri-La Group, Vision, Mission, Philosophy, Guiding Principles, and Shangri-La Care and other core service skills and knowledge trainings. Ensures the cascading of SLA Trainer Skill I and II especially for identified Departmental Trainers. Assists the DHR in administering HR policies and procedures, as well as in coaching, implementation, review, recording and communications related to all HR procedures, programs and activities. Job?Requirements： More than 3 years working experience in the same position. Have good communication ability and coordination ability. Have strong written comprehensive ability and oral expression ability. Able to formulate the overall training planning and implementation plan of the hotel in accordance with the needs of the hotel operation and development of talents.

崗位職責： 1、 根據酒店經營目標，制定人力資源整體戰略規劃，并推動實施，確保人力資源滿足業務發展需求。 2、 組織制定及完善人力資源管理體系，包括績效管理、薪酬福利、獎懲及員工發展等體系的全面建設并推動實施。 3、 向酒店決策層提供人力資源、組織機構等方面的建議，控制人力資源成本。 4、 根據酒店發展變化情況，提出公司各業務系統組織結構、職位設置的調整建議。 5、 建議中層管理及以上人員、核心崗位人員的聘用、調配、解聘、職位等級和報酬待遇，審核其他崗位員工的聘用、調配、解聘決定和職位等級、報酬待遇的確定及調整。 6、 執行人力資源管理各項實務的操作流程和各類規章制度的實施，配合其他部門工作。 7、 制訂酒店企業文化的推進計劃，并推動、監督實施，確保推進計劃與核心價值觀的一致性。 8、負責酒店勞動關系管理，處理酒店各類勞動糾紛。 9、負責酒店行政管理工作，包括但不限于行政管理體系搭建、行政管理制度的編制及實施、文件管理、檔案管理、印章證照管理、辦公用品管理、車輛管理、會務管理、員工行為規范管理、員工宿舍管理等。 10、接受集團行政人力部的領導，執行集團行政人力部的工作指令； 11、完成上級領導交辦的其他工作。 任職資格： 1、40歲以下，統招本科以上學歷，人力資源相關專業，具有國際聯號酒店或掛牌五星酒店同崗位工作經歷，有上海地區從業背景優先。 2、對酒店行業人力資源管理模式有系統的了解和實踐經驗積累，對人力資源管理各個模塊均有較深的認識，能夠指導各個模塊的工作。 3、具有較強的酒店行業招聘能力，具備多種有效的酒店行業招聘渠道資源，能夠高效完成各崗位招聘任務。 4、熟知國家勞動法律法規及上海本地各類勞動法規及政策及與人力相關的政府辦事流程； 5、熟知《公司法》及酒店行業相關政府法律、法規、政策及與酒店行政工作相關的政府辦事流程； 6、 具有良好的計劃性和實施執行能力。 7、 具有戰略、策略化思維，有能力建立、整合不同的工作團隊。 8、 學習能力強、執行力強、良好的溝通能力、親和力強，具備較強的抗壓能力，能夠適應高強度的工作狀態。

崗位職責 1、制定并完善酒店各項培訓管理制度。 2、進行全酒店各部門日常培訓需求分析。 3、負責新員工的入職培訓工作以及集團核心培訓項目及課程的計劃，實施和跟進。 4、負責酒店員工的網絡課程的培訓的實施和跟進。 5、協助各部門制定及管理季度、月度培訓計劃及實施情況。 6、協助上級培訓各部門業務培訓負責人培訓技巧和知識。 7、充分開發和利用外部培訓資源，確保培訓費用使用的合理和有效性。 8、向酒店員工及外部合作伙伴傳遞酒店品牌知識。 9、計劃及組織各項員工活動。 10、完成上級交辦的其他工作。 崗位要求 1、大專以上學歷，有相同崗位工作經驗3年以上。 2、具有良好的溝通能力和協調能力。 3、具有較強的文字綜合能力和口頭表達能力。 3、能按照酒店經營發展對人才的需要，制訂酒店總體培訓規劃和實施計劃。 4、具備教育學、心理學以及酒店管理理論知識優先。 5、熟悉酒店工作標準以及員工的學習規律、特點和崗位培訓工作程序。

1、 根據酒店經營目標，制定人力資源整體戰略規劃，并推動實施，確保人力資源滿足業務發展需求。 2、 組織制定及完善人力資源管理體系，包括績效管理、薪酬福利、獎懲及員工發展等體系的全面建設并推動實施。 3、 向酒店決策層提供人力資源、組織機構等方面的建議，控制人力資源成本。 4、 根據酒店發展變化情況，提出公司各業務系統組織結構、職位設置的調整建議。 5、 建議中層管理及以上人員、核心崗位人員的聘用、調配、解聘、職位等級和報酬待遇，審核其他崗位員工的聘用、調配、解聘決定和職位等級、報酬待遇的確定及調整。 6、 執行人力資源管理各項實務的操作流程和各類規章制度的實施，配合其他部門工作。 7、 制訂酒店企業文化的推進計劃，并推動、監督實施，確保推進計劃與核心價值觀的一致性。 8、負責酒店勞動關系管理，處理酒店各類勞動糾紛。 9、負責酒店行政管理工作，包括但不限于行政管理體系搭建、行政管理制度的編制及實施、文件管理、檔案管理、印章證照管理、辦公用品管理、車輛管理、會務管理、員工行為規范管理、員工宿舍管理等。 10、接受集團行政人力部的領導，執行集團行政人力部的工作指令； 11、完成上級領導交辦的其他工作。

Your day to day 日常職責 ? 1.Responsible for managing the hotel’s training function, including developing a complement of qualified departmental trainers and establishes a hotel system for generating training data and evaluating results.?The Training Manager position impacts on the skills, knowledge and attitudes of every hotel employee and ensures the availability and use of effective resource. ? ?負責管理酒店的培訓職能，包括發展合格的部門后備培訓師，建立一套酒店培訓數據和評估結果系統。培訓經理這個職位將對每家酒店員工的知識技能和工作態度起影響作用，并確保酒店擁有和任用高素質的人力資源。 ? 2.Analyse training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Plan for the General Manager and Executive Committee for review. ? ?分析酒店整體的和各部門的培訓需求，針對需求制定策略，用培訓計劃書的形式呈交給總經理和行政委員會審閱。 ? 3.Familiarize yourself with the IHG HR and Training Standards, localizing where necessary. ? ?使自己了解洲際酒店集團人力資源和培訓的規范，必要之處進行本地化處理。 ? 4.Monitor the progress of theTraining Business Plan for each department to ensure that the training objectives are being achieved. ? ?監督每個部門培訓業務計劃的進展，確保實現培訓目標。 ? 5.Maintains all hotel training records. ? ?保存酒店全部的培訓記錄。 ? 6.Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective. ? ?與部門領導一起設計、制定和執行能夠符合具體的部門要求的培訓計劃，確保培訓課程方案的制定，以及培訓的有效性。 ? 7.Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, Heartbeat,achievement of budget, etc. ? ?利用洲際酒店集團的基本測量標準監測培訓計劃的成果，并進行相應的修改。如員工融入調查及意向調查，賓客心語報告，預算完成情況等。 What we need from you 我們需要你具備 ? 1.Communication skills are utilized a significant amount of time when interacting with others;demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. ? ?擁有在與他人交往時大多數時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 ? 2.Proficient in the use of Microsoft Office. ? ?精通微軟辦公軟件。 ? 3.Good writing skills. ? ?良好的寫作技能 ? 4.Knowledge of Local Labour and Employment Regulations. ? ?具有本地人力和雇傭法的知識 ? 5.Problem solving,analytical, reasoning, motivating, organizational and training abilities. ? ?具有解決問題，推理，號召，組織和培訓能力 ? 6.2 years of relevant experience or an equivalent combination of education and work-related experience. ? ?2年相關工作經驗或與此相當的教育與工作經驗結合的背景

須有國際品牌同等職位2年以上及本地工作經驗： 1、建立并完善酒店人力資源管理體系，制定和完善人力資源管理制度； 2、向酒店決策層提供人力資源、組織機構等方面的建議；提高酒店內部綜合管理水平和對外服務水平，有效控制人力資源成本； 3、處理酒店發展過程中的重大人力資源問題，指導運營部門合理人才配置及選、育、留、用。 4、負責酒店的企業文化建設，指導員工職業生涯規劃。

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

·?按照酒店的相關要求,嚴格控制食品成本 ·?負責監督所有廚房食品質量的準備,要不斷的檢查食品的味道,溫度及外觀 ·?確保所有食物沒有腐爛,變質時刻主意在提供食品時避免員工使用過期及骯臟食品 ·?控制食品出品和標準 ·?監管收貨的數量與質量 ·?按照衛生標準管理好廚房,庫房,冰箱的衛生 ·?保證按照成本和食品質量控制程序進行 ·?按照存貨控制程序處理和儲存存貨 ·?提供美味營養的食品讓員工更為滿意

1. 負責員工日常招聘工作，建立用工渠道及人才儲備庫。 2. 負責辦理普通員工的入職、離職手續, 及人事變動的審核工作。 3. 合理調配度假村的人力資源，并提出有效的建議和意見。 4. 負責各部門人員編制的審核工作。 5. 負責員工人事檔案的管理, 及對外公文之草擬和處理。 6. 協助建立度假村人事管理相關制度、員工保險及福利方面的政策。 7. 負責各種人事政策的具體實施及檢查工作。 職位要求： 1. 大專以上學歷，有相同崗位工作經驗2年以上。 2. 熟悉員工的有關法規和條例；掌握教育學、心理學以及度假村管理理論。 3. 熟悉員工的規律、特點和崗位培訓工作程序。 4. 了解度假村員工的服務工作規范和質量標準的要求。 5. 具有良好的溝通能力和協調能力。 6. 具有較強的文字綜合能力和口頭表達能力。 7. 該崗位需每周工作6天