1.?Administrative Support
行政工作支持
a.?Responsible for the daily administrative work of the department.
???負責部門日常行政工作。
b.?Handling incoming calls and assist in handling guest enquiries.
???來電接待及協助處理客戶咨詢。
c.?Compile the attendance record and keep track on all overtime record and
????leave application record.
????完成員工考勤記錄,保存所有加班及休假記錄。
d.?To manage the office supplies inventory of the department and minimize any
wastage.
????處理部門辦公室用品的倉儲訂購及分配,同時盡量減少浪費。
e.?Responsible for the maintenance of all equipments in the office.
???負責辦公室設備的保養和報修。
f.?In charge of the departmental notice board and make certain that the relevant information is posted.
???將相關信息準確傳達至部門員工。
g.?Preparing meeting minutes and distribute to related personnel.
???完成會議記錄并分發給相關人員。
h.?Assist in compiling periodical reports.
???協助完成定期報告。
2.?Coordination with other departments
與其他部門的協調
?
a.?Act as a key coordinator between Human Resources on roster arrangements, attendance record, leave record and other HR related matters.
作為一個協調員,就排班安排、考勤記錄、休假記錄及其他相關事宜等與人力資源部進行溝通協調。
b.?Handle the flow of correspondence and memos with other departments.
同其他部門溝通,傳達信息及通知。
3.Filing
檔案整理
a.?To be in charge of the office filing system and be sure that all correspondence are properly filed.
整理辦公室文檔并且確保所有信息被合理保存。
b.?Conduct regular filing audits and report to General Manager on any defects.
?負責日常文檔資料的審核,如發現問題及時上報給總經理。
c. ?To make certain that all hotel collaterals are well stocked and are properly stored.
確保酒店的財物被完好合理的使用和儲存。
4. ??Budget Control
預算控制
a. ?Responsible for the tracking of various expenses incurred such as transportation, ?business trip, and office supplies etc.
負責控制各種花費,如交通、公差出訪及辦公室用品等。
b.?Monthly update of the actual expenses for record purposes.
???每月更新實際費用的記錄。
Duties and Responsibilities工作職責
Reports directly to and communicates with the General Manager on all administrative matters
直接向總經理匯報和交流所有行政工作方面的事宜。
Maintains the utmost confidentiality and discretion when handling business affairs
在處理業務時最大限度的保守機密并小心謹慎。
Cooperates, coordinates and communicates with Department Heads and other inter-departmental secretaries as appropriate
必要時配合,協調各部門領導和其它部門的秘書的工作并與他們進行溝通。
Supervises the work of the Executive Office staff
監督行政辦公室員工的工作。
Day-to-day secretarial work to include typing, filing, faxes and telephone etc.
日常文秘工作包括打字,整理文件,傳真和接聽電話等。
Distribution of memos, letters and other information etc.
分發備忘錄,信件和其它信息等。
Arranging internal / external appointments
安排內外會見。
Handling reservation as requested
必要時預訂客房。
Translating incoming letters, documents, articles by request
必要時翻譯來信,文件和文章。
Provides pertinent information on socio-political matters
針對社會政治問題提供相關信息。
Storing and keeping all confidential information
保存和保守所有保密信息。
Preparing monthly operational results for meetings with other hotels
為與其它酒店的會議準備月度運營結果報告。
Taking minutes of Department Heads /Ex.Com meeting as requested
需要時為部門領導會議和行政委員會會議作會議記錄。
QUALIFICATIONS AND REQUIREMENTS任職要求
Required Skills –
技能要求
Proficient in the use of Microsoft Office
精通微軟辦公軟件
Ability to type 45 WPM
每分鐘的打字速度為45個字
Good communications and writing skills
良好的溝通和寫作技能
Tasks and Project Management
具有工作和項目的管理能力
Qualifications –
學歷
Diploma in Business or Secretarial Study
具有商業或文秘的大專學歷
Experience –
經驗
3 years of secretarial experience, or an equivalent combination of education and experience
3年文秘工作經驗,或具有與此相當的教育與工作經驗結合的背景