崗位待遇：底薪7000+績效1500（友好員工計劃）+提成 崗位職責(zé)：1.?結(jié)合酒店戰(zhàn)略目標(biāo)，負(fù)責(zé)酒店培訓(xùn)體系建設(shè)； 制定符合酒店長期發(fā)展的人力資源戰(zhàn)略規(guī)劃； 2.?統(tǒng)籌酒店各部門人員招聘工作，根據(jù)酒店需求，制定招聘及培訓(xùn)計劃，建立人才儲備庫。 3.?分析酒店各崗位技能需求與員工職業(yè)發(fā)展規(guī)劃，制定分層分類的培訓(xùn)體系。 4.?設(shè)計并推行科學(xué)合理的績效考核制度，建立以結(jié)果為導(dǎo)向、兼顧過程管理的績效評估體系。 5.制定具有競爭力與公平性的薪酬福利策略，設(shè)計薪酬結(jié)構(gòu)與福利方案。 6.?關(guān)注勞動法律法規(guī)變化，確保酒店人力資源管理活動合法合規(guī)，規(guī)避勞動用工風(fēng)險 崗位要求： 1.有3年以上酒店行業(yè)培訓(xùn)經(jīng)理/主管崗位經(jīng)驗；熟練使用Word、WPS、Excel等辦公軟件；需深度參與人力資源部SOP流程制作； 2.?具備高度的責(zé)任心、敬業(yè)精神與職業(yè)道德，嚴(yán)守職業(yè)操守，保守酒店商業(yè)秘密。 3.?具人力資源部門負(fù)責(zé)人或培訓(xùn)經(jīng)理工作經(jīng)驗，熟悉行業(yè)人力資源管理特點； 4.?精通人力資源管理各模塊理論知識與實踐操作，熟悉勞動法律法規(guī)及地方人事政策； 5.?熟練使用人力資源管理軟件（如SAP、用友HR等）及辦公軟件，為決策提供數(shù)據(jù)支持；

1、負(fù)責(zé)招募：負(fù)責(zé)員工招募工作，對部門缺員進(jìn)行推薦； ?2、規(guī)劃員工培訓(xùn)：負(fù)責(zé)執(zhí)行及規(guī)劃員工培訓(xùn)工作； ?3、進(jìn)行員工考核并提出建議：考核員工的績效，并提出改進(jìn)的建議； ?4、遵循勞動法規(guī)：確保有關(guān)人事規(guī)定遵循政府有關(guān)部門的勞動法規(guī)； ?5、落實員工資金發(fā)放：落實員工薪資核發(fā)及福利金、獎金等的正確發(fā)放；? 6、檢查員工出勤并督促員工遵守紀(jì)律：檢查全體員工出勤狀況，按照公司有關(guān)規(guī)定，督促員工遵守公司規(guī)范和人事紀(jì)律； 7、收集下發(fā)文件并提供人事咨詢：收集及存檔相應(yīng)的勞動、人事法規(guī)及公司下發(fā)文件，向店內(nèi)管理人員提供人事規(guī)范咨詢； 8、檢查各項人事制度：負(fù)責(zé)店內(nèi)各項人事制度的傳達(dá)，實施和檢查； 9、負(fù)責(zé)員工績效考核和總結(jié)：負(fù)責(zé)店內(nèi)全體員工績效考核的組織、實施和總結(jié)； 10、負(fù)責(zé)辦理招聘等申請手續(xù)：負(fù)責(zé)辦理招聘、勞動合同簽訂或續(xù)簽，以及職務(wù)任免、調(diào)配、解聘、離退休的申請報批手續(xù)；? 11、落實安全保護(hù)并參與善后處理：負(fù)責(zé)落實勞動安全保護(hù)，參與公司勞動安全、工傷事故的調(diào)查、善后處理和補(bǔ)償；? 12、完成其他任務(wù)：完成人事經(jīng)理臨時交辦的其他任務(wù)。

營運(yùn) Operation §?? 主動、積極地推動、監(jiān)管員工公寓所有區(qū)域之各項工作正常持續(xù)之運(yùn)作。 Initiatively monitor & ensure operation in each part of Associate Residence maintains smoothly. §?? 迅速解決公寓區(qū)域的設(shè)備設(shè)施故障及持續(xù)有效跟進(jìn)員工關(guān)于公寓管理的反饋和建議。??? Resolve the problem of facility and equipment in Associate Residence swiftly, follow up feedback & suggestion effective. §?? 積極協(xié)助人力資源部解決員工更衣室、員工餐廳和員工公寓設(shè)施/設(shè)備的故障。 Assist resolve defects of facility and equipment in Lockers, Associate Restaurant and Associate Residence. §?? 隨時更新電腦中有關(guān)員工公寓和員工更衣室的信息，并確保信息準(zhǔn)確。 Ensures information of Associate Residence & Lockers keep up-dated and accurate. §?? 督導(dǎo)管理員妥善保管員工公寓鑰匙，有效的管理鑰匙的分發(fā)，回收和復(fù)制。 Ensures Associate Residence attendant control, distribute, collect the keys of dormitory properly. §?? 確保公寓使用的任何設(shè)備及時參加并通過當(dāng)?shù)卣?國家的檢驗/審查。 Ensures facility and equipment in Associate Residence match up with standard of Government/Country.?? §?? 監(jiān)督公寓區(qū)域所有設(shè)施/設(shè)備功能，確保符合地方法規(guī)和凱悅酒店集團(tuán)的標(biāo)準(zhǔn)。 Ensures facility and equipment in Associate Residence match up with Hyatt Hotels Corporation standard. §?? 根據(jù)工作需要布置員工活動室，并督導(dǎo)清點和妥善保管公寓裝飾物品。 Decorates recreation room properly according to requirement, storage decoration tools properly. §?? 管理員工活動室內(nèi)外設(shè)施，確保公寓管理員辦公室內(nèi)租用設(shè)施以及急救箱的補(bǔ)給和更新，與信息資訊部保持溝通以定期維護(hù)電腦加油站的設(shè)備。 Manage facility inside & outside of recreation room, ensures first aids box & recreation tools in Associate Residence sufficient and brand-new, keep close touch with IS department for maintain the Associate Kiosk. §?? 與工程部保持緊密溝通，積極協(xié)助經(jīng)由酒店工程部需要維修的設(shè)施設(shè)備。 Keep close touch with Engineering to assist Engineering resolve defect of facility and equipment. §?? 與保安部保持密切溝通，確保公寓區(qū)域內(nèi)的人身和財產(chǎn)安全。 Keep close touch with Security to ensure security of personal and property. §?? 與居住在員工公寓的其它企業(yè)的負(fù)責(zé)人保持聯(lián)系，確保其員工依照凱悅的標(biāo)準(zhǔn)使用和維持員工公寓內(nèi)、外之正常秩序（如：走廊、草場及外圍的清潔等）。 Keep close touch with key person from outside unit who live in Associate Residence, ensure their associate can obey Hyatt rules & regulations. §?? 安排人員每月按時抄、報公寓水電記錄于財務(wù)部和業(yè)主方。 Arrange Associate Residence Attendant take record of usage of water and electricity in Associate Residence, submit the record to Finance and owner on time. §?? 安排新進(jìn)員工、員工調(diào)動、員工離職的公寓入住及退宿。 Handle check in & check out procedure for new hire, transfer and resignation. §?? 制定每月報表，并提交人力資源部總監(jiān)，其內(nèi)容涵括：統(tǒng)計當(dāng)月維修需求清單及當(dāng)月費(fèi)用花費(fèi)。 Prepare monthly expense record and submit to Director of Human Resources for approval. §?? 制定每月報表，并提交人力資源部總監(jiān)，其內(nèi)容涵括：當(dāng)月居住情況統(tǒng)計表包括當(dāng)月公寓變動情況，當(dāng)月新入住員工和當(dāng)月退宿員工，公寓違紀(jì)事件，每月活動信息表。 Prepare monthly record which includes movement in Associate Residence, check in & check out Associate in the month, disciplinary record and Associate activity information each month, then submit to Director of Human Resources. §?? 安排人員每月對固定資產(chǎn)自盤和協(xié)助財務(wù)部進(jìn)行定期盤點工作。 Arrange dormitory attendant make an inventory of equipment then assist Finance finish the checking. §?? 負(fù)責(zé)公寓每月消耗品的申領(lǐng)、更換及記錄。 In charge of expendable application, exchange and record. §?? 負(fù)責(zé)對新員工講解公寓的規(guī)章制度。 Give presentation of Rules and Regulations in Associate Residence to new hires. §?? 督促公寓報修能得到及時有效的解決。 Monitor and ensure defect maintain can be handled effectively. 管理方面 Management §?? 協(xié)助制作、更新、保存、發(fā)放員工公寓手冊，回收和處理離職員工的員工手冊。 Prepare, update, storage and distribute Associate Handbook to new hires. Collect the ones from resignation. §?? 協(xié)助人事部經(jīng)理制定本部門下年度商業(yè)計劃，確保部門目標(biāo)完全支持酒店目標(biāo)。 Assist Personnel Manager to prepare Business plan of next year, ensure goal the section and fully support the goal of hotel. §?? 統(tǒng)計破損和預(yù)計公寓工程問題，確保有效的成本控制。 Statistic and preview defect problems in Associate Residence, ensure cost control effectively. §?? 合理分配酒店員工和外聘人員的工作，確保工作均衡及工作效率最佳表現(xiàn)。 Properly assign the task to subordinate and outside contractor which ensure balance of task and prefect performance. §?? 積極參與和協(xié)調(diào)人事部完成相關(guān)工作。 Involve and assist personnel department. §?? 確保與業(yè)主方的有效溝通和合作，堅持立場和原則，保護(hù)酒店和員工的利益。 Keep effectively communication and cooperation with owners, insist on principle and protect rights of hotel and Associate. 資薪和生產(chǎn)力管理 Payroll & Productivity Management §?? 實行績效管理，采用靈活用工的制度。致力于培養(yǎng)多重技能和多項任務(wù)的員工。 Exercises efficient Payroll Management/ Resources allocation through the establishment of a flexible workforce throughout the Division. This will be based on the principles of a flexible Associate base (Full Time & Part Time Associates), multi-skilling and multi-tasking. §?? 指導(dǎo)下屬以確保其生產(chǎn)力符合凱悅酒店集團(tuán)的標(biāo)準(zhǔn)。 Instruct subordinate to ensure their productivity meet Hyatt Hotels Corporation standard. §?? 全面提高生產(chǎn)力，根據(jù)合理的指導(dǎo)方針管理薪資費(fèi)用，確保合理配置和所有設(shè)備能源的有效合理使用。 Improve productivity overall, ensure resources be allocated properly. 人員管理 People Management §?? 編排適用于營運(yùn)需要且靈活多樣的排班表。 Prepare flexible duty roster which meet operation needs. §?? 處理協(xié)調(diào)與外聘清潔公司，殺蟲公司，以及在有需要的情況下與外包工程隊的工作。 Cooperate with outside contractor, pest Control Company and outside engineering team when operation needs. §?? 適當(dāng)授權(quán)，培訓(xùn)、發(fā)展人員，確保營運(yùn)和安全的標(biāo)準(zhǔn)和需要。 Empower, train and develop Associate properly, ensure operation standard and security. §?? 組織員工參加培訓(xùn)部培訓(xùn)，安排員工參加必要工作技能或安全操作的培訓(xùn)。 Organize Associate take part in training from training department, arrange Associate to attend training of skill & operation. §?? 統(tǒng)計和控制部門加班，準(zhǔn)時向部門提交靠勤紀(jì)錄。 Statistic and control overtime in department, submit the attendance record to department on time. §?? 擔(dān)任訓(xùn)練和發(fā)展員工的角色。與進(jìn)修發(fā)展部經(jīng)理密切合作，理解并支持酒店和部門崗位培訓(xùn)，推動并協(xié)助培訓(xùn)以提高員工的技能和素質(zhì)，發(fā)展優(yōu)秀、活躍、高效的工作團(tuán)隊。 To be role of training & developing Associate. Keep close touch with Learning manager, realize and support training in department and hotel which aim at develop skill and competency of Associate. §?? 關(guān)注員工士氣，鼓勵員工學(xué)習(xí)成長。 Keep on encouraging Associate to grow. §?? 密切留意并及時更新本部門崗位職責(zé)和操作規(guī)程，以確保適應(yīng)工作需要和符合政策程序和法規(guī)。 Keep close eyes with departmental job description and procedure and up-dated, which ensure they meet requirement of policy and procedure. §?? 確保員工完全了解公司規(guī)章制度和操作規(guī)程，并按照作業(yè)。 Ensure Associate fully understand policy and procedure of hotel and take in action properly. §?? 確保外聘清潔公司員工知曉凱悅酒店的規(guī)章制度和安全操作，并予以執(zhí)行。 Ensure Associate of outside contractor realize policy and procedure of hotel and take in action properly. §?? 反饋公寓設(shè)備/設(shè)施的運(yùn)行狀況和意見及跟進(jìn)。 Give feedback of operation status about facility in Associate Residence and follow up. §?? 執(zhí)行年度工作發(fā)展計劃，提供真實的反饋和建議。 Take annual development plan on time and give feedback & suggestion. §?? 保持有效順暢的溝通，客觀公正、辯證準(zhǔn)確評估各級員工。 Ensure communication smoothly, evaluate Associate with justice. §?? 安排每周的溝通例會：強(qiáng)調(diào)工作重點和持續(xù)跟進(jìn)事項，員工匯報特殊事件并記錄說明。 Arrange negotiation meeting each month which focus on important issues and special case. §?? 確保員工了解酒店產(chǎn)品知識和服務(wù)標(biāo)準(zhǔn)，知悉酒店的促銷活動及相關(guān)政策的變更。 Ensure associate realize product knowledge and service standard, realize change of promotion & change. ? ? ? ? ? 總則 General §?? 確保部門的服務(wù)秉凱凱悅酒店集團(tuán)的精神，持續(xù)提供誠實可靠、真誠熱情、禮貌高效、專業(yè)周到的優(yōu)質(zhì)服務(wù)，符合凱悅的文化、標(biāo)準(zhǔn)和以人為本的管理理念。 Ensure service delivers Hyatt spirit which demonstrates all associates provide courteous and professional service at all times. §?? 保持始終如一的高度責(zé)任感、良好的工作態(tài)度、禮貌禮儀、言行舉止和衣著裝扮，積極、正面?zhèn)鬟f凱悅酒店集團(tuán)和酒店標(biāo)準(zhǔn)，樹立凱悅酒店集團(tuán)和酒店形象。 Always remain personality of high responsibility, professional attitudes and well grooming which establish Hyatt impression. §?? 禮貌而高效的處理顧客和員工的詢問，若無法立即解決，需及時向上匯報并有效、持續(xù)跟進(jìn)。 Effectively handle internal & external guest’s inquire with good manners, should it cannot be handling then report in time and follow up closely. §?? 根據(jù)酒店，行業(yè)和公司的指引，回應(yīng)需求，進(jìn)行調(diào)整，執(zhí)行任何合理的任務(wù)及額外職責(zé)。 To respond to any changes in the department as dictated by the needs of the industry, company or hotel. §?? 積極參與相關(guān)會議和協(xié)助酒店及部門的各種活動。 To attend training sessions and meetings as and when required. §?? 指導(dǎo)、培訓(xùn)、發(fā)展員工，鼓勵其不斷成長。 To assist in the training of associates making sure that they have the skills necessary to perform their duties in the most productive way. §?? 知悉雇員立法和勞資關(guān)系動態(tài)，嚴(yán)格遵循員工手冊的規(guī)章準(zhǔn)則、酒店雇用政策、衛(wèi)生政策和健康安全政策。 To read the hotel's Associate Handbook, labour law and understand and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety. §?? 主動提供有關(guān)員工的福利、安全和發(fā)展等方面的建議，實事求是的反映情況。Initiatively supply suggestion about Associate benefit, safety and development, giving the feedback according to the truth. §?? 與同事和員工建立并保持良好的人際關(guān)系和團(tuán)隊合作精神。 Establish and maintain good interpersonal relation & team work spirit with colleagues and Associate. §?? 勇于承擔(dān)更多的責(zé)任和任務(wù)，善于發(fā)現(xiàn)問題，更善于解決問題，積極主動處理凱悅、業(yè)主和政府部門之間的關(guān)系。 Respond more task and mission, be good at finding and handling problems. Initiatively handle and maintain relation with Hyatt, owner and government. §?? 積極協(xié)助酒店處理與業(yè)主或相關(guān)政府部門的工作。 Initiatively assist hotel to handle the task from owner and government.

崗位職責(zé): 遵守規(guī)定的結(jié)賬程序。 積極的實行節(jié)約成本的方法。 盡可能再利用能源,有效的控制存貨 控制食品，飲料成本。 監(jiān)督員工餐廳餐具的使用，減少丟失及破損。 做好粽子、月餅及圣誕票等銷售工作 遵守酒店的各項規(guī)定。監(jiān)督部門工作標(biāo)準(zhǔn)和程序手冊中列出的各項規(guī)范的貫徹執(zhí)行 嚴(yán)格遵守衛(wèi)生法，做到食品生熟分開，有變質(zhì)有異味的食品不制作，堅決杜絕食物中毒事件發(fā)生 清潔并整理工作區(qū)域 遵守開始營業(yè)和結(jié)束營業(yè)的程序 任職要求： 具有烹飪學(xué)歷或證書 1年以上的相關(guān)工作經(jīng)驗。 中專以上學(xué)歷