·?Support the overall strategic management of the hotel by establishing effective working relationships with senior colleagues, in particular, the GM, DBD, FC & HRD. 通過和管理層建立良好的工作關系來支持酒店的管理戰略，尤其是和總經理，商務發展總監，財 務總監和人力資源總監。 ·?In-charge of Front Office, Housekeeping, Security, Engineering, Food and Beverage, Kitchen and Recreation as well as Food Safety. 全面負責對前廳部，客房部，安保部，工程部，餐飲部，廚房及康樂部的管理以及食品安全等方 面的工作。 ·?Actively participate in the key management issues in the property (Capital projects, refurbishment, training, customer service) 積極參與酒店內的管理核心項目。（固定資產，裝修改造，培訓和對客服務） ·?Train and implement Hilton standards and related departmental regulations 確保集團標準及各個部門服務與相關規范制度的培訓及落實 ·?Conduct routine inspections of all areas of the hotel to ensure that the hotel’s hardware and software are in optimum condition. 對酒店的所有區域進行例行檢查，確保酒店軟硬件時刻處于最佳狀態。 ·?Make a detailed and reasonable cost control plan to control operating costs of each department to maximize operating profit without compromising Hilton standards, safety procedures and guest experience. 合理控制各個部門相關運營成本，在不影響集團標準，安全規范及客人體驗的前提下最大化營運 利潤。制定具有細節的成本控制方法。 ·?Analyze costs on a monthly basis and prepare action plans for cost per occupied room, food cost, beverage costs, payroll including overtime and other expenses such as for out-sourced labor or services.每月分析成本并制定行動計劃(每間占有房的成本，食品成 本，酒水成本，工資包含加班，其他花費，小時工和外包服務)。 ·?Manage all direct reports professionally, encouraging good teamwork and operations. 用專業的和激勵的方法管理直接管理范圍內的團隊，確保團隊有效合作，高效運作。 ·?Make or approve appropriate annual/quarterly/monthly budgets, targets and work plans for each direct report 合理的為直接管理范圍內的部門制定或批準年度/季度/月度的預算，目標及工作計劃。 ·?Conduct regular Operations meetings including all direct reports 組織定期的營運會議包含直接管理范圍內的分部門。 ·?Supervise team members’ performance and grooming daily親自監督每日員工工作表現與儀容儀表. ·?Ensure that duty rosters are based on the needs of the hotel and are compliant with labor laws 確保排班表是根據酒店的需求制定的并遵循了勞動法。 ·?Ensure that hotel and direct reports achieve all key targets including but not limited to revenue, profit, SALT, QA, turnover, etc. 確保酒店及直屬部門完成相關關鍵指標包括但不限于收入，利潤，SALT，QA，流失率等。 ·?Work with the DBD and F&B Managers to ensure that all aspects of F&B is operating cost effectively (menu presentations/menu/pricing/promotions and ongoing activities) 促動餐飲部經理與商務發展部共同創造本清利厚的餐飲推廣活動（菜單/價錢/推廣）。 ·?Assist the DBD in establishing (with C&C Sales) an efficient and competitive C&C strategy and pricing 輔助商務發展總監建立一個有效的具有競爭力的會議和外賣戰略包含價位。 ·?Supervise and head all hotel activities, such as celebrations, decorations, communication and coordination with conference organizers, etc. 執行與監督酒店各項活動，如慶典，裝飾，新年慶祝活動，與會議宴會主辦單位的溝通與協調等。 ·?Evaluate competitors’ products and price policies twice a year對競爭對手的價格和產品進行一年兩次的調查。 ·?Ensure that VIP guests receive the care and service they deserve every day 確保每天的VIP客人得到應有的照顧和服務。 ·?Adhere to the hotel’s security and emergency policies and procedures 堅持酒店安全制度、緊急情況處理規定和程序。 ·?Assist the General Manager in all activities and functions related to the daily operations of the hotel.? 協助總經理完成酒店所有活動與相關運作工作，完成總經理安排的相關工作。 ·?Complete relevant tasks assigned by the General Manager 如需要在總經理不在時代理相關工作。 ·?The Management reserves the right to make changes to this job description at its sole discretion and without advance notice 如有必要，該部門有權更改或補充該職位描述。 ·?Carry out any other reasonable duties and responsibilities as assigned 完成任何其他合理的職責和被指派的職責。