Administration 行政 §? Provides administrative support to General Manager and ensures the implementation of hotel policies, standards, and procedures as they apply to the administrative functions. 為總經理提供行政支持，確保遵從有關行政管理的酒店政策、標準和程序。 §? Types, files, and upkeeps all private and confidential matters related to the department. 打印、歸檔并整理所有部門的私密文檔。 §? Sets up a systematic and efficient filing system, both for hardcopies as well as all electronic data, that enables quick retrieval. 建立一套系統化的、高效的存檔系統，包括紙質文檔和電子文檔，以便快速查找。 §? Ensures all files are kept up-to-date at all times. 確保所有文件隨時保持更新。 §? Prepares the relevant materials for all meetings attended by the General Manager: Daily Operations Meeting, Executive Committee Meetings, Departmental Meetings and ad hoc meetings. 為總經理參加的所有會議準備資料，包括每日運營會議、行政委員會議、部門會議和臨時召集的會議。 §? Answers telephone and gives information to callers or routes call to appropriate official and places outgoing calls. 應答電話，為來電者提供信息，或將電話轉至相關人員，為總經理撥打電話。 §? Makes copies of correspondence or other printed matters. 處理復印和打印事務。 §? Prepares outgoing mail. 準備發出的郵件。 §? Types, takes dictation and minutes, draft letters, files and traces and composes correspondence. 打字、記錄口授和會議紀要，起草信件，處理往來信件的存檔、追蹤和寫作。 §? Monitors and maintains the proper appearance of the Division’s office area. 監控并保持辦公室區域的整潔有序。 §? Maintains organised files. 保持井然有序的檔案系統。 §? Reads and routes incoming mail and outgoing correspondences. 閱讀并轉發往來信件。 §? Handles outgoing mails by courier. 處理快件郵寄。 §? Ensures authorisation forms are fully completed and signed by the respective executive before handing over to the General Manager for signature. 確保所有需要簽字的文件的完整性，并且在提交總經理簽字之前，確保先由各部門總監簽字批準。 §? Handles monthly requisition of stationeries/general and dry goods stores. 負責每月文具、總倉和干貨倉貨物的申領。 §? Checks and updates Executive Office employees’ attendance records for GM’s approval, and forward it to Human Resources.? 檢查并更新行政辦公室員工的考勤記錄，提交給總經理簽字，并送交人事部。 ***男士優先考慮***

  主要職責 Main Duties     營運 Operational   § 根據不同的要求，切配各種肉類和蔬菜。 Cuts various meats and vegetables as per established specification. § 根據菜單和客人的數量來烹制食品。 Cooks foodstuff in quantities according to menu and number of persons to be served. § 從倉庫領取原料并保存好記錄。 Collects supplies from stores and keeps records and accounts. § 組織干貨及蔬菜的儲存。 Organises the storage of dry goods and vegetables. § 一貫向客人提供高品質并展現餐廳理念的食物。 Prepares food that is consistent in quality, and reflects the style of the outlet concept. § 嚴格執行食品分攤政策以控制成本。 Strictly adheres to the food apportionment policy to control costs. § 嚴格遵照食品準備及烹飪的方法、食物的分量規格及食物的裝飾要求，確保食物按照規定標準準備。 Strictly adheres to the methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner. § 保持廚房的干凈整潔并嚴格遵守酒店的衛生標準。 Maintains the cleanliness of the kitchen and strictly adheres to the Hotel Hygiene policy. § 始終保持廚房所有設備的干凈整潔。 Maintains the cleanliness of all kitchen equipment at all times. § 及時報告任何食品加工設備的故障。 Reports any malfunction or breakdown of food production machine in a timely manner.     總則 General   § 按要求出席所有會議并作出貢獻。 Attends and contributes to all Meetings as required. § 確保部門的服務一貫按照部門營運手冊的標準，高效、一致和禮貌的完成。 Ensures services provided to guests are always available and are always carried out to define Standard with the utmost efficiency, consistency and courtesy as detailed in the Department Operations Manual. § 始終提供禮貌和專業的服務。 Provides courteous and professional service at all times. § 保持對酒店產品知識、當前推廣、政策改變的最新了解及保持高效的內部溝通。 Maintains and updates awareness of hotel product knowledge, current promotion, policy changes and appropriate internal communication. § 根據安排出席酒店及部門的培訓，以提高技能和知識。 Attends hotel and departmental training sessions as scheduled to improve skills and knowledge. § 禮貌而高效的處理客人和員工詢問，對不能立即解決的投訴和問題進行匯報。 Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found. § 理解并嚴格遵守員工手冊中的規章制度，及酒店關于防火、衛生、健康和安全的制度。 Familiar with and strictly adheres to Rules & Regulations established in the Associate Handbook and the Hotel’s policies concerning fire, hygiene and health & safety. § 確保高標準的個人形象和儀容儀表。 Maintains high standards of personal presentation & grooming. § 與客人和同事保持基于良好工作關系的接觸。 Maintains positive guest and colleague interactions with good working relationships. § 根據酒店、行業和公司的指引，回應需求、改變，執行任何合理的任務及額外職責。 Responds to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the Hotel, industry and company. 

按照標準流程為客人和員工準備，烹飪食物；隨時保持衛生，安全高效的制作方式；要熟悉食譜和材料知識。 Prepares, cooks food in designated areas of the kitchen as per the standards for the guests and associates by following instructions;?Works in a Hygienic, safe, efficient and productive manner at all times; Familiarizes himself with menu and ingredient knowledge.

1.因酒店各部門運營需要，現招聘各部門實習生（儲備），旅游管理、酒店管理、工商管理等相關專業優先； 2.能夠完成酒店安排的本職崗位工作，能吃苦耐勞； 3.具有良好的人際關系處理能力及溝通協調能力； 4.工作態度端正，可以提供三個月以上在崗全職實習時間； 5.具有較好的學習能力，酒店給予各崗位實習生的培訓學習機會。

【崗位職責】 1、負責溫泉區域的日常接待工作，為客人提供專業的溫泉服務，包括引導、介紹溫泉設施及使用注意事項； 2、維護溫泉區域的清潔與衛生，確保環境整潔、設備完好，及時處理突發情況； 3、協助客人完成更衣、儲物等流程，提供必要的毛巾、浴袍等用品，并做好登記與管理； 4、觀察客人狀態，確保其安全使用溫泉設施，發現異常情況及時上報并采取應急措施； 5、解答客人關于溫泉服務的咨詢，處理簡單投訴，提升客戶滿意度； 6、配合其他部門完成相關工作，如協助餐飲部提供飲品服務或協助安保部門維持秩序。 【崗位要求】 1、具備良好的服務意識與溝通能力，能夠熱情、耐心地對待每一位客人； 2、身體健康，無傳染性疾病，能夠適應溫泉區域的高溫潮濕環境； 3、具備基本的團隊協作能力，服從工作安排； 4、有酒店、溫泉或相關服務行業經驗者優先，無經驗者可提供崗前培訓； 5、能夠承受一定的工作壓力，具備處理突發事件的應變能力； 6、注重個人儀表與衛生，符合酒店服務人員的職業形象要求。

崗位職責 1.確保自己的服飾、發型整潔、淡妝等方面全部符合規定的要求。 崗位要求 1.性格開朗、頭腦靈活、工作踏實，具有較強的服務意識、推銷意識和責任感。 2.相貌端正，身體健康