Job Responsibility: 崗位職責(zé)： 1.Handel all incoming information etc with confidentiality and forward to the concerned person. 處理將所有收到的信息等保密并轉(zhuǎn)交給相關(guān)人員。 2.Take charge of the control room and monitor CCTV at all times. 負(fù)責(zé)控制室的工作，隨時(shí)監(jiān)控閉路電視。 3.Ensure that gate passes are issued for all items/stocks that leave the hotel and each item to be logged in the register book. 確保所有離開(kāi)酒店的物品/庫(kù)存的登機(jī)牌已經(jīng)發(fā)出，并且每個(gè)物品都要記錄在登記簿上。 4.Make entries of all items received after working hours. 將下班后收到的所有物品登記在冊(cè)。 5.Support in emergency situations and accompany guests or team members to local authorities /hospital if required. 在緊急情況下提供支持，必要時(shí)陪同客人或團(tuán)隊(duì)成員前往當(dāng)?shù)卣?醫(yī)院。 6.Prepare hand over reports from shift to shift.? 準(zhǔn)備交接班報(bào)告。 7.Assist Guest relations with information asked by guests, be proactive in guest contact and show interest in guest concerns. 協(xié)助客人關(guān)系處理客人要求的信息，主動(dòng)與客人聯(lián)系，關(guān)心客人的問(wèn)題。 8.Ensure proper key control is followed at all times and entries are made each time a key is withdrawn or deposited. 確保在任何時(shí)候都遵循適當(dāng)?shù)拿荑€控制，并且在每次提取或存放密鑰時(shí)都要輸入相應(yīng)的條目。 9.Monitor the different areas of the hotel on CCTV, noting any suspicious actions. 監(jiān)控酒店的不同區(qū)域，發(fā)現(xiàn)任何可疑行為。 10.Knowledgeable of all security policies, procedure and set standards. 熟悉所有的安全策略、程序和標(biāo)準(zhǔn)。 11.Ensure that a security officer is present when any office is opened or stocks are taken from the stores after office hours. 下班后，當(dāng)任何辦公室開(kāi)門(mén)營(yíng)業(yè)或從商店取貨時(shí)，確保有保安人員在場(chǎng)。 12.Closely monitor the hotel lobby in particular? 密切監(jiān)控酒店大堂。 13.Assist the manager on duty in the event that immediate assistance is required. 如果需要立即協(xié)助，協(xié)助值班經(jīng)理。 14.Assist the restaurant Manager, Doorman,?and Valet Parker if required. 如有需要，協(xié)助餐廳經(jīng)理、門(mén)衛(wèi)和代客帕克。 15.Make security rounds of the guest floors at regular intervals with notes made in security book. 每隔一段時(shí)間對(duì)客人樓層進(jìn)行保安巡視，并在保安記錄本上作記錄。 16.Ensure that all fire exits and corridors are free from obstruction at all times. 確保所有消防出口和走廊在任何時(shí)候都沒(méi)有障礙物。 17.Respond to any fire/smoke alarms in the hotel and be ready to act accordingly. 對(duì)酒店的火警/煙霧警報(bào)做出反應(yīng)，并做好相應(yīng)的準(zhǔn)備。 18.Ensure that all fire-fighting equipment is in working condition and all that emergency lights are illuminated. 確保所有消防設(shè)備處于工作狀態(tài)，所有應(yīng)急燈均已亮起。 19.Make security rounds in the car parking areas and ensure the general safety of all vehicle and if they are correctly parked. 在停車(chē)場(chǎng)進(jìn)行安全巡視，確保所有車(chē)輛的安全，以及是否正確停車(chē)。 20.Assist the local authorities if any VIP arrives or in case of emergency. 如有重要客人到達(dá)或發(fā)生緊急情況，協(xié)助當(dāng)?shù)卣?21.Perform all duty and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve overall objectives of this position. 根據(jù)公司既定政策和程序，及時(shí)有效地履行所有職責(zé)，以實(shí)現(xiàn)本崗位的總體目標(biāo)。 22.Understand and strictly adhere to the rules and regulations established in the Employees Handbook and the hotel’s policy on fire, Hygiene, health and Safety. 理解并嚴(yán)格遵守員工手冊(cè)中的規(guī)章制度和酒店的消防、衛(wèi)生、健康和安全政策。 23.Ensure that all potential and real hazards are reported and rectified immediately. 確保所有潛在的和真實(shí)的危險(xiǎn)被及時(shí)報(bào)告和糾正。 24.Report for duty punctually wearing the correct uniform and name tag at all times. 準(zhǔn)時(shí)報(bào)到，時(shí)刻穿著正確的制服和名牌。 25.Perform any other duties as assigned to him/her by management. 執(zhí)行管理層分配給他/她的任何其他職責(zé)。 26.Ensure patrol has been carried out in all public areas, restaurants, guest floors, offices, plant rooms and all other areas of the hotel, ensuring safety, security and comfort of all guests, hotel personnel. Ensure that all Security personnel look out for any suspicious loiterers or articles. 確保在酒店所有公共區(qū)域、餐廳、樓層、辦公室、廠房和其他區(qū)域進(jìn)行巡邏，確保所有客人、酒店人員的安全、安全和舒適。確保所有保安人員注意任何可疑的閑逛者或物品。 27.Patrol public areas to detect fires, unsafe conditions, and missing or inoperative safety equipment. 巡視公共區(qū)域，以發(fā)現(xiàn)火災(zāi)、不安全的情況，以及丟失或失效的安全設(shè)備。 28.Assist the Assistant Security Manager/Assistant Managers-Security during his tour of duty. 協(xié)助保安部副經(jīng)理/保安部經(jīng)理值班。 29.Conduct enquiries and checks on all security and fire related incidents and submit initial reports. 就所有保安及火警事故進(jìn)行查詢(xún)及檢查，并提交初步報(bào)告。 30.Assist/Organize the Security Fire Fighting Team in the event of an emergency. 在緊急情況下協(xié)助/組織安全消防隊(duì)伍。 31.Ensure all Fire Exits are clear from obstruction at all times. 確保所有消防通道在任何時(shí)候都暢通無(wú)阻。 32.Assist in the investigation of any accidents and security incidents involving hotel guest and employees. 協(xié)助調(diào)查任何涉及酒店客人和員工的事故和安全事件。 33.Assist in employee bag checks and periodic locker searches and ensures that they are carried out according to the hotel’s Policy and Procedure. 協(xié)助員工檢查行李和定期檢查儲(chǔ)物柜，確保按照酒店的政策和程序進(jìn)行。 34.Monitor and control the movement of all employees leaving and entering the hotel through the employee entrance. 監(jiān)控所有員工通過(guò)員工入口進(jìn)出酒店的行為。 35.Ensure that employees follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security. 確保員工遵守所有酒店、公司和當(dāng)?shù)赜嘘P(guān)火災(zāi)和危險(xiǎn)安全的規(guī)章、政策和法規(guī)。 36.Responsible for trainer security. 負(fù)責(zé)培訓(xùn)師的安全。 Job Requirements:? 任職要求： 1.High School Graduate or equivalent 高中或同等學(xué)歷 2.Excellent written and verbal communication skills 熟練的書(shū)面和口頭溝通能力