1.??????Verify and check all daily operating checklists andoperating forms 檢查每天工作日程。 2.??????Verify and maintain equipment inventories. Select,store, and issue equipment as needed. 核實和確保所有設備的 存貨情況。 3.??????Attend daily roll call and monthly meeting, takenotes and necessary action and distribute all information to fellow sectionteam members concern 參加月例會，與其他部門的成員一樣，明確所有部門內(nèi)下達的要求，分配的工作。 4.??????Update and input all necessary reports, fitnessassessment, orientation workouts, pre plan programs into the necessary forms,folders and cabinets. 將必要的報表，健身評估，健身計劃等更新并存檔到相應的文件夾。 5.??????Assist and help anymembers or guests that requires any assistant in the gym or aerobic studio. 指導和幫助員工或者在健身房內(nèi)任何有需要的客人。 6.??????Attend to all walk invisitors, guests and telephone calls or inquires. 及時給予客人或者電話咨詢者給予任何幫助活和需求。 7.??????Handle all members orguest who breaks our rules and regulations of the club or membership. 對任何員工或者客人在工作區(qū)域有違反規(guī)定的行為給予管制。 8.??????Handle reservationsregarding fitness assessment etc.… 根據(jù)健身中心的情況， 掌控預定的情況。 9.??????Handle all operatingequipment, accessories, towels, etc.… 對一切設備，附件， 或者毛巾的 使用等等， 進行負責。 10.??Check and maintain thecleanliness of all equipment on a daily basis. 保證日常設備使用的清潔度。 11.??Report to your immediatesupervisor or manager regarding any issues 如遇任何問題 ， 請向所造主管或者經(jīng)理報告。 12.??Co-operate with fellowteam members and assist in any way. 與組員團結合作， 共同進退。 13.?? Daily communication between your section andother section regarding work related issues. 根據(jù)相關工作中的問題， 各部門之間要做好溝通。 14.?? Supervises personnel, which typically includes recommendations for hiring,firing, performance evaluation, training, work allocation, and problemresolution. 主管自身要以身作則，要對員工的雇傭， 培訓， 工作表現(xiàn)和問題的解決給予自己的建議。 15.?? Develops and delivers a range of health, fitness, safety, CPR, and firstaid courses to clients and staffs. 不斷提高自身和加強學習，關于健身和急救的相關的知識，同時在工作中告訴給客人或者員工。 16.?? Develops record keeping procedures and manages appropriate departmentrecords in accordance with applicable regulations, policies, and standards. 對相關的管理和對部門相關管理的記錄， 要全部符合國家的政策， 法規(guī)和標準要求。 17.??To schedule the staff on their workstations andassign specific tasks of the daily workload. 布置員工的工作崗位， 如有特殊工作安排， 要標明出來。 18.??To complete all monthly reports on time. 要及時完成每月的報告。 19.??To observe and evaluate staff on a regular basisand assist them in any way possible. 對員工的相關工作是否符合規(guī)定要進行觀察和評估，必要時候要給予幫助。 20.??To co-operate with Senior Consultant on reservationand sales inquiries matters. 對一些預定和銷售， 要和高級銷售顧問， 合作協(xié)商。 21.?? Abide by the Lifestyle & Hotel code ofconduct. 遵守酒店日常行為準則。 22.?? Analyses, evaluates and improves personalperformance on a continual basis. 分析， 評估，和提高自我的行為操守。 23.??Refer to the report schedule and follow up withrelevant section supervisors, ensuring all reports are updated and handed tothe manager on time. 結合其他部門主管的相關信息， 將部門的工作信息報告給部門經(jīng)理。 24.??Coordinates and oversees the implementation andoperation of programs, including locating, programming, and scheduling of staffand facilities, and procuring equipment and materials. 對項目的操作和管理要及時調(diào)整，不斷監(jiān)察，包括位置，項目的內(nèi)容， 員工， 設備，以及對設備和材料的購置狀況。 25.??Manage and upkeep theclub and your section equipment and operating supplies. 管理本部門運營情況，包括部門的設備和供給。 26.??To monitor customer feedback and advise themanagement where necessary. 關注客戶的反饋， 必要的時候提出相關意見。 27.??All information and materials are strictlyconfidential; YOU are not allowed to divulge any confidential information,which might cause detrimental effect to the company business. ?????? 所有信息， 資料， 要保密， 不允許擅自將資料和信息泄漏出去，對酒店造成不良影響。 28.??Perform other related duties and special projects. ?根據(jù)工作需要，履行其它的工作職責和特殊的任務。

This position is concerned with overallresponsibility over Health Club operation and personnel with the hotel and aliaison role with all other departmental managers. 此職位的工作職責包括負責整個健身中心的運營工作和部門員工的管理工作，同時負責與其他部門經(jīng)理之間進行有效的溝通。 1.????????Finds andserves as liaison with vendors to support events 尋找合適的合作者來增加活動。 2.????????Developsand manages all group activities (e.g., team building events) 開發(fā)和管理組織團隊活動（團隊建設等）。 3.????????Conductsinspections and ensuring that the property is getting fixed and maintained.Coordinating the fixes with vendor or own housekeeping/engineering to getfixed. 加強日常巡檢以確保財產(chǎn)的維修及保養(yǎng)，區(qū)分應該由誰來維修及保養(yǎng)。 4.????????Ensuresinspection logs are kept up to date. 確保最新的檢查記錄。 5.????????Builds andmanages relationship with appropriate vendors responsible for providing anyservice to Resort Operations function. 與在酒店內(nèi)提供服務的其它合作者保持聯(lián)系并加強管理。 6.????????Reviewsfinancial statements, sales and activity reports, and other performance data tomeasure productivity and goal achievement and to determine areas needing costreduction and program improvement. 回顧財務報表，銷售和活動記錄和其它相關數(shù)據(jù)來調(diào)節(jié)生產(chǎn)力分配，目標指數(shù)，成本控制和項目改進。 7.????????developsgame plans to attack need areas and expand on the strengths 開發(fā)新的活動計劃來改進需要的地方，重點關注。 8.????????Utilizesbudgets to understand financial objectives balancing costs withambassador/guests satisfaction and quality. 以客人滿意程度和質(zhì)量在預算中合理的分配成本。 9.????????Ensureseffective departmental communication and information systems through logs,department meetings and property meetings. 確保有效的部門交流和信息溝通都有記錄，部門會議和財產(chǎn)會議。 10.????Ensuresthat goals are being translated to the team as they relate to guest trackingand productivity. 確保與部門解釋目標，因為他們直接對客人服務。 11.????Providesexcellent customer service by being readily available/approachable for allguests. 通過親切合理的方法為所有客人提供卓越的服務。 12.????Takesproactive approaches when dealing with guest concerns. 當處理客人問題時應積極主動的方法。 13.????Extendsprofessionalism and courtesy to guests at all times. 對客人展現(xiàn)專業(yè)和禮貌的態(tài)度。 14.????Leads byexample demonstrating self-confidence, energy and enthusiasm. 表現(xiàn)自己的信心，有活力和激情來領導。 15.????Respondstimely to customer service department request. 對客人的反饋立即做出反應。 16.????Motivatesand encourages staff to solve guest and ambassador related concerns. 激發(fā)和鼓勵員工處理客人問題。 17.????Createsand nurtures a property environment that emphasizes motivation, empowerment,teamwork, continuous improvement and a passion for providing service. 為對客服務創(chuàng)造一個良好的環(huán)境，強調(diào)動機，授權，團隊合作，不斷改進和充滿激情。 18.????Organizesand conducts weekly meetings with Resort Operations managers and staff. 組織與部門的每周例會。 19.????Coordinate,or provides support for coordinating, all training activities for ambassador inall departments. 在特殊情形下立即做出行為回顧。 20.????Rewardsteam as behaviors are demonstrated. 獎勵做的好的團隊。 21.????Promotesboth Guarantee of Fair Treatment and Open Door policies. 發(fā)揚公平的待遇和開放的政策。 22.????Ensuresthat staffing levels are appropriate to exceed guest expectations and all teammembers meet or exceed hospitality requirements. 確保把員工的服務水平都能超越客人的需求，所有成員面客時會超過好客需求。 23.????Ensurethat the team has the capabilities to meet expectations. 確保團隊有能力達到預期。 24.????Interviewsand assist in making hiring decisions. 面試來做出雇員決定。 25.????Meetssemiannually with staff on a one-to-one basis with managers/supervisor. 每半年與員工或主管面對面溝通一次。 26.????Ensuresbarriers to achieving goals are being discussed and resolved by the team. 確保與團隊討論解決在完成目標時所遇到的困難。 27.????Review andimplement procedures and systems where applicable. 回顧 ，完成進度以及制定制度。 28.????Passes oninformation effectively, ensuring that all necessary details are communicatedto the intended person and that any pending action is completed and guestsatisfaction confirmed. Conducts daily briefings, shift handovers, attendsmeetings and effectively communicates information to team members. 確保信息有效的傳達到人，及時解決問題讓客人滿意，參加每日必須的會議等。 29.????Adhere tothe hotel’s security and emergency policies and procedures. 堅持酒店安全制度、緊急情況處理規(guī)定和程序。 30.????To ensure that all team members have a complete understanding of andadhere to the Hotel’s Team member Rules and Regulations.確保員工充分的理解并遵守員工手冊內(nèi)容。