Duties & Responsibilities: 職責義務(wù)： Administration 行政 1 Comply with and implement theSwisstouches' rules and regulations, relevant provisions of the family memberhandbook, and brand culture standards. 遵守并執(zhí)行公司的各項規(guī)章制度、家庭成員手冊相關(guān)規(guī)定、品牌文化標準。 2. Comply with the Swisstouches' professional ethics requirements, maintain the Swisstouches' image andinterests, have no business immorality, keep human resources secrets, andcooperate with the publicity of the company. 遵守公司職業(yè)道德要求，維護公司形象和利益，無商業(yè)不道德行為，保守人事機密，配合宣傳公司。 Brand 品牌 1. Represent thebrand by strictly following to and delivering the Swisstouches Brand Standardsat all times； 嚴格執(zhí)行品牌要求及傳播品牌文化； 2. Being an excellent example of Brand standards at alltimes, take the role as Brand Ambassador； 擔任品牌大使的角色，時刻踐行品牌標準； 3. Represent the Brand by hosting VIP guests’ visit toHead Office and hotel； 作為品牌代表歡迎并接待到訪總部及酒店的貴賓； 4. To develop new concepts to support each brand； 開發(fā)新的概念支持每一個品牌； 5. Conduct brandaudit each year to all hotels； 對旗下各家酒店進行品牌審計； 6. To develop Standard Operation Procedures and relatedtraining programs to deliver Brand standards. Play important role in trainingdelivery to ensure quality of standard implementation； 開發(fā)品牌標準運作流程及相應(yīng)的培訓教材，實施培訓以保證品牌標準實行的一致性； 7. Participate in organizing rewards and SCHP programs； 參與組織各項獎項及瑞斯麗酒店專業(yè)認證培訓； 8. Work in closerelationship with the appointed designer and head of engineering to create theexterior and interior design strictly following our brand standard； 與設(shè)計方及總部工程總監(jiān)密切合作，以按照集團品牌標準嚴格的創(chuàng)建內(nèi)部及外部的設(shè)計； 9. Participate in preparation and implementation of departmentaland other Head Office/ hotel competitions and events； 參與部門及總部/酒店競賽活動的組織和實施； 10. Participate in developing and implementing various oftraining programs for Head Office/ Hotel； 參加總部/酒店培訓項目的開發(fā)和實施； 11. Conduct audit on Brand quality in hotel properties andfollow up the enhancements； 在酒店中進行品牌標準/ 質(zhì)量審計，并追蹤整改效果； 12. Cooperate with HR of Head Office in selection processto identify the Brand- fit ManagementTrainee from HTMi； 配合總部人力資源部甄選來自HTMi的管理培訓生，確定適合品牌的人選； 13. Complete otherwork and tasks that supervisor assigned. 完成領(lǐng)導交給的其他相關(guān)工作或任務(wù)。 QualificationsGuidelines: 任職要求： 1. Ambitious &positive 事業(yè)心強，積極向上 2. Quick responses onchanges based on Brand development needs 對于品牌發(fā)展的不同階段帶來的變化及調(diào)整有很強的適應(yīng)能力 3. Enoughunderstanding on Brand Culture & Standard 對品牌文化及標準有充分的理解 4. Quality focused 注重品質(zhì) 5. Good presentation &training skills 良好的演講及培訓技能 6. Excellent communication skills, ability to driveoutcome by working with stakeholders 優(yōu)秀的溝通協(xié)調(diào)能力，可以推動團隊共同達成目標 7. Some understanding of Chinese Culture &Language would be a plus 了解中國文化及語言者優(yōu)先 8. Professionalimage & behavior 專業(yè)的外表及行為舉止 9. Bachelor Degree orhigher qualification ofHospitality Management 酒店管理專業(yè)學士學位及以上 10. At least five three hospitality experience or related 至少3年酒店工作經(jīng)驗

Responsibility 1. Management of digital content and community outreach in the village and provide digital customer experience rich and interactive content 2. Depending on the highlights, it will ensure the management and delivery of content and information Village and Social Networks. 3. Data catching in village 4. Development on E-Survey （Depend on project or resort needs） 5. Village complaints management on Social Media 6.Others Requirement 1. Specific colleague course or above; basic in English spoken and writing; Basis of graphic design software (e.g. PS). 2. Good interpersonal skills. 3. Proficiency in Microsoft Office. 4. Experience in media marketing is preferred (e.g. Wechat, Weibo). 5. Work 6 days a week? 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內(nèi)所有娛樂活動及場地設(shè)施免費使用； 機場接送服務(wù)； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區(qū)度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

【職責內(nèi)容】 崗位職責： 1.帶領(lǐng)公司運營團隊，執(zhí)行公司戰(zhàn)略，完成目標業(yè)績； 2.制定業(yè)務(wù)運營戰(zhàn)略，流程和計劃，組織執(zhí)行，完成預期運營目標； 3.負責公司全國加盟店、直營店的整體運營； 4.制定公司大型運營計劃，組織全員實施完成； 5.建立規(guī)范、高效的運營管理體系及日常運營制度體系、業(yè)務(wù)； 6.建設(shè)和發(fā)展品牌運營團隊； 7.負責組織加盟店、直營店銷售活動的策劃和執(zhí)行，完成銷售任務(wù)； 7.根據(jù)運營業(yè)績、市場反饋等對八白芳運營項目進行監(jiān)督、控制和績效評估，及時調(diào)整運營策略，保證項目運營目標的持續(xù)達成； 8.管理維護客戶關(guān)系以及建立長期戰(zhàn)略合作計劃。 任職要求： 1.本科或以上學歷。電子商務(wù)、計算機、營銷相關(guān)專業(yè)； 2.操盤過年銷售額過億的品牌； 3.運營能力強； 4.知識面廣，具有敏銳的市場洞察力，數(shù)據(jù)分析能力，極強的執(zhí)行力和組織協(xié)調(diào)能力； 5.極強的管理能力、計劃能力，優(yōu)秀的溝通能力及團隊協(xié)作能力，可以承受較大工作壓力； 6.有連鎖美容、祛斑祛痘品牌運營管理經(jīng)驗者優(yōu)先。

【職責內(nèi)容】 崗位職責： 1.負責養(yǎng)生館的日常運營和管理；定期對員工進行技術(shù)操作、服務(wù)流程的抽查與考核工作； 2.按時完成每月工作總結(jié)及計劃報總經(jīng)理審閱。； 3.每月底制定下達經(jīng)總經(jīng)理審批通過的下月工作計劃，內(nèi)容包括：銷售業(yè)績目標、新客戶開發(fā)目標、完善管理工作目標、對主管工作能力提升的工作計劃（定期組織一次主管、顧問、業(yè)務(wù)骨干的培訓課，制定培訓課程內(nèi)容）。 4.完成各項臨時性工作的組織安排，配合營銷部與外部合作伙伴媒體的溝通 ； 5.隨時掌握市場動態(tài)，適時完成各階段營銷推廣計劃并督導落實； 建立“問題”“大客戶”客戶檔案夾，對此部分客人多加關(guān)注，對芳療師多加督導，盡量大努力改善客戶膚質(zhì)，防止客戶因護理不當投訴。 分析顧客意見，解釋服務(wù)目標及標準，與同事共同制定改善服務(wù)的方法，以身作則，執(zhí)行中心服務(wù)承諾。 任職要求： 1、30歲以上，大學本科學歷以上； 2、成功運作過大型具有養(yǎng)生館、會所、美容院線或化妝品營銷工作五年以上； 3、銷售溝通能力強，有強烈的企圖心和目標感，渴望擁有自己的事業(yè)平臺； 4、有較強的組織、協(xié)調(diào)、溝通、領(lǐng)導能力及人際交往能力以及敏銳的洞察力，具有很強的判斷與決策能力，計劃和執(zhí)行能力； 5、良好的團隊協(xié)作精神，為人誠實可靠、品行端正； 6、思路敏捷，有勇于開拓的精神和強烈的事業(yè)責任心。

崗位職責： 1.?制定并執(zhí)行酒店品牌年度市場傳播策略，確保品牌定位一致性和市場競爭力；策劃并監(jiān)督品牌推廣活動，提升品牌影響力； 2.?負責酒店官網(wǎng)、微信、微博、小紅書、抖音等新媒體平臺的運營，提升粉絲互動及轉(zhuǎn)化率；優(yōu)化SEO/SEM策略，管理線上廣告投放，提高線上預訂量； 3.?維護與媒體、KOL、行業(yè)機構(gòu)的合作關(guān)系，策劃新聞發(fā)布、媒體專訪及品牌曝光活；處理危機公關(guān)，制定輿情應(yīng)對方案，維護酒店品牌聲譽； 4.?主導酒店宣傳物料的創(chuàng)意及內(nèi)容產(chǎn)出；結(jié)合市場趨勢，策劃熱點營銷事件，提升品牌話題度； 5.?監(jiān)測市場競品動態(tài)，分析行業(yè)趨勢，優(yōu)化營銷策略；定期評估營銷活動ROI，調(diào)整投放策略以提高效益； 6.?與銷售、運營、餐飲等部門協(xié)作，推動整合營銷方案落地；管理外部供應(yīng)商，確保項目執(zhí)行質(zhì)量。 勝任要求： 1.?本科及以上學歷，市場營銷、傳媒、廣告、酒店管理等相關(guān)專業(yè)優(yōu)先；5年以上酒店、旅游或高端服務(wù)業(yè)市場傳媒相關(guān)經(jīng)驗，熟悉酒店行業(yè)運作模式； 2.?精通新媒體運營及數(shù)字營銷工具；有成功策劃并執(zhí)行品牌推廣、數(shù)字營銷或公關(guān)活動的案例； 3.?優(yōu)秀的文案撰寫、視覺創(chuàng)意及活動策劃能力，能獨立完成宣傳方案；出色的媒體資源及KOL關(guān)系網(wǎng)絡(luò)，具備危機公關(guān)處理經(jīng)驗； 4.?對市場趨勢敏感，具備創(chuàng)新思維和商業(yè)洞察力；良好的溝通協(xié)調(diào)能力，能適應(yīng)快節(jié)奏工作環(huán)境。

崗位職責： 一、銷售預算管理 熟知全年預算及各月銷售指標，制作業(yè)績報告，每周、每月制作業(yè)績復盤報告以及相關(guān)三年連用，業(yè)績大表等相關(guān)表格報表，跟蹤業(yè)績完成進度，分析經(jīng)營情況，針對經(jīng)營問題提出整改意見，并將整改內(nèi)容落地執(zhí)行，改善銷售狀況； 二、顧客體驗管理 檢查館內(nèi)的設(shè)施設(shè)備及衛(wèi)生問題，如發(fā)現(xiàn)問題，及時和維修管理部、保潔部進行溝通，確保其進行維修處理。定期排查賣場及庫房安全隱患，陪同后場部門檢查，下發(fā)隱患單并跟進區(qū)域整改進度，未整改完成者開立罰單； 協(xié)調(diào)專柜進行日常安全，防疫及物價質(zhì)檢類相關(guān)的培訓，確保安全的前提下開展商場的銷售工作。協(xié)助處理突發(fā)事件，當顧客發(fā)生投訴時，安撫顧客，傾聽訴求，積極地幫助顧客解決客訴； 安排部門人員開立每日晨會，擬定部門晨會內(nèi)容并向部門內(nèi)部人員進行傳達。負責培訓品牌賣場行為規(guī)范，整齊劃一，確保顧客體驗的一致性； 三、營運事務(wù)性工作 依據(jù)業(yè)務(wù)內(nèi)容制作請示單，審核請示單內(nèi)容并對不合理處進行修改； 統(tǒng)籌管理館內(nèi)及外部庫房，與品牌溝通庫房的需求并提出申請，同時協(xié)助相關(guān)費用的收取工作； 四、品牌維護及管理 負責對品牌新入職導購面試的把控，及對區(qū)域賣場管理的監(jiān)管。針對每階段的銷售情況，定期召開月度店長會，活動前動員大會，表彰大會。制作并向品牌發(fā)送廠商聯(lián)絡(luò)函、定期陪同下屬約談店鋪負責人； 監(jiān)督柜臺形象，針對柜臺硬件設(shè)施損壞報休并進行維修，把控區(qū)域樓管工作進度，如有問題需與其他后場部門協(xié)同溝通解決； 監(jiān)管品牌貨品的情況，匯總品牌庫存、SKU、新品、折扣商品、暢銷品調(diào)查 任職要求： 1.本科及以上學歷； 2.計劃與執(zhí)行能力；溝通協(xié)調(diào)能力；團隊合作能力；數(shù)據(jù)分析能力； 發(fā)展路徑： 營運職員--營運專員--營運主管--營運經(jīng)理

全面負責市場傳訊部的日常運營

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. The Director of Operations is responsible for the effective operational management of the hotel in order for Head of Departments to achieve and exceed their revenue and guest satisfaction targets. What will I be doing? As the Director of Operations, you will be responsible for performing the following tasks to the highest standards: Work in conjunction with the General Manager / Area General Manager to actively manage key property issues (including capital projects; customer service; refurbishment). Assist the development of meaningful, achievable hotel budgets and other short-term and long-term hotel strategic goals. Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded. Respond to audits that are completed by the company to ensure continual improvement is achieved. Plan, direct and coordinate the service delivery of all operational departments to meet and exceed guest expectations. Comply and exceed hotel and company service standards. Ensure that costs are controlled throughout the operational departments and the results are analyzed regularly to highlight problem areas and take appropriate action. Manage and develop the Head of Departments (HODs) to ensure career progression and effective succession planning within the hotel and company. Seek and respond to guest feedback to achieve positive outcomes and high levels of customer satisfaction. Hold regular briefings and communication meetings with the HOD team. #LI-VG2 Qualifications - External What are we looking for? A Director of Operations serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow: A degree or diploma in Hotel Management or equivalent Strong commercial acumen, preferably with experience in Food & Beverage or Rooms Management Experience in managing budgets, revenue proposals and forecasting results In-depth knowledge of the hotel / leisure / service sector Strong leadership skills to effectively manage and motivate the team to achieve high level performance and exceed targets Accountable and resilient Able to work under pressure It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Knowledgeable of hotel property management systems Previous experience in the same or similar role What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. ?Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. ?And, our amazing Team Members are at the heart of it all!