-? 6個月以上全職實習(xí)。酒店內(nèi)部相關(guān)任意部門皆可。? -? 尊重客人需求，認(rèn)真對待客人的提問或投訴，熱衷于滿足客人期望，時刻提供專業(yè)和高水平的服務(wù)質(zhì)量 -? 工作自覺主動、負(fù)責(zé)任 -? 具有良好的團(tuán)隊合作精神，全力支持并協(xié)助他人工作 -? 出色的溝通及表達(dá)能力 -? 性格開朗，能從容應(yīng)對壓力 -? 愿意接受輪班工作 -? 基本英語口語 -? Full time traineeship with a minimum duration of 6 months.? Students can be placed at any hotel departments if vacancies allow. -? Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards -? Acts on own initiative and takes responsibility for own work -? Has team spirit, willing to provide assistance and helpful -? Has good communication & interpersonal skills -? Has a bright and cheerful disposition，can contend with pressure -? Accepts to take shift work -? Basic oral English skills

Job Responsibilities： Assesses training needs based on Performance Monitor Report, Performance Development Reviews, employee feedback, guest comments, business result, observation, among others. Assists in developing annual training plan for general skills, knowledge, languages, and areas for improvement based on the result of training needs analysis and revise when needed. Facilitates and conducts Orientation Programs for new hires, as well as casual and contractual staff. Introduces Shangri-La Group, Vision, Mission, Philosophy, Guiding Principles, and Shangri-La Care and other core service skills and knowledge trainings. Ensures the cascading of SLA Trainer Skill I and II especially for identified Departmental Trainers. Assists the DHR in administering HR policies and procedures, as well as in coaching, implementation, review, recording and communications related to all HR procedures, programs and activities. Job?Requirements： More than 3 years working experience in the same position. Have good communication ability and coordination ability. Have strong written comprehensive ability and oral expression ability. Able to formulate the overall training planning and implementation plan of the hotel in accordance with the needs of the hotel operation and development of talents.

須有國際品牌同等職位2年以上及本地工作經(jīng)驗： 1、建立并完善酒店人力資源管理體系，制定和完善人力資源管理制度； 2、向酒店決策層提供人力資源、組織機(jī)構(gòu)等方面的建議；提高酒店內(nèi)部綜合管理水平和對外服務(wù)水平，有效控制人力資源成本； 3、處理酒店發(fā)展過程中的重大人力資源問題，指導(dǎo)運營部門合理人才配置及選、育、留、用。 4、負(fù)責(zé)酒店的企業(yè)文化建設(shè)，指導(dǎo)員工職業(yè)生涯規(guī)劃。

1.各招聘網(wǎng)站信息的維護(hù)與更新 2.篩選簡歷、初步面試甄選、跟進(jìn)各部面試進(jìn)展 3.新員工背景調(diào)查與被調(diào)查 4.辦理員工入離職手續(xù)及整理檔案 5.制作招聘報表 6.關(guān)注實習(xí)生工作及生活 7.參加各類招聘活動等 8.協(xié)助員工活動組織及實施等 9.部門安排的其他工作等