工作職責(zé)：?協(xié)助執(zhí)行并執(zhí)行人力資源部相應(yīng)年度目標(biāo)計(jì)劃并確保落實(shí)完成。?確保部門活動(dòng)符合集團(tuán)品牌標(biāo)準(zhǔn)及人力資源部的統(tǒng)一方針，酒店的活動(dòng)得到合理的執(zhí)行。?建議并參與審核、保持及保證執(zhí)行所有人力資源部政策及執(zhí)行程序的合規(guī)合法性。?協(xié)助管理層制定并完善相應(yīng)酒店管理政策，并做好宣傳、培訓(xùn)、溝通以及落實(shí)。?通過(guò)高效和合理的管理，為酒店的財(cái)務(wù)目標(biāo)做出貢獻(xiàn)。?參與制定人力資源年度預(yù)算和月度預(yù)測(cè)并做好成本控制。?提出建議并參與制定酒店員工激勵(lì)、獎(jiǎng)勵(lì)、績(jī)效考核機(jī)制，鼓勵(lì)員工的創(chuàng)造力和創(chuàng)新精神，勇于挑戰(zhàn)壓力，為酒店的運(yùn)營(yíng)做出貢獻(xiàn)。?負(fù)責(zé)人力資源部職能部門的整體日常工作、人員及人才管理。?培養(yǎng)人力資源部員工專業(yè)技能及素養(yǎng)，確保其具備高效工作的技能。?協(xié)助推進(jìn)有效的員工溝通和反饋渠道，營(yíng)造開放式溝通企業(yè)氛圍。?幫助人力資源部的其他員工為酒店其他員工（內(nèi)部顧客）以及到人力資源部的所有人員提供專業(yè)、禮貌和熱心的服務(wù)。?協(xié)助并指導(dǎo)部門經(jīng)理提升對(duì)團(tuán)隊(duì)人員及績(jī)效管理的能力。?確保所有員工了解并遵守酒店、集團(tuán)和當(dāng)?shù)氐恼叻ㄒ?guī)。?協(xié)助所有部門管理員工的個(gè)人儀表衛(wèi)生符合酒店和部門的標(biāo)準(zhǔn)。?代表酒店參與某些工會(huì)協(xié)商或者相關(guān)活動(dòng)，并與區(qū)域人力資源部和酒店管理層保持緊密溝通。?協(xié)助人力資源總監(jiān)與酒店業(yè)主維護(hù)良好的關(guān)系。?監(jiān)督酒店的招聘和挑選程序，為部門總監(jiān)或經(jīng)理提供有效招聘方案。?與各招聘渠道及合作院校保持良好溝通進(jìn)行創(chuàng)新型合作，打造良好的企業(yè)雇主品牌形象提升招聘效率。與營(yíng)運(yùn)部門密切配合，有效規(guī)劃用工類型以求最大化勞動(dòng)生產(chǎn)率并控制人力成本。 參與外包及臨時(shí)用工人員需求進(jìn)行審核、外包公司資質(zhì)評(píng)估以及監(jiān)督部門對(duì)日常外包人員的日常管理和培訓(xùn)，以及費(fèi)用的支付。為酒店員工工資福利體系簡(jiǎn)歷提供建議，確保員工的薪酬福利在本地市場(chǎng)具有一定的競(jìng)爭(zhēng)力。。協(xié)助學(xué)習(xí)與發(fā)展經(jīng)理建立酒店完善的培訓(xùn)體系、培養(yǎng)合格的部門培訓(xùn)師人才以及部門經(jīng)理的培訓(xùn)他人技能。定期回顧與跟進(jìn)酒店人才儲(chǔ)備、人才階梯發(fā)展計(jì)劃并協(xié)助落實(shí)。指導(dǎo)各部門經(jīng)理進(jìn)行團(tuán)隊(duì)人員及績(jī)效管理，打造有凝聚力的高效團(tuán)隊(duì)。在希爾頓愿景，使命，價(jià)值觀的背景下，積極打造企業(yè)文化，統(tǒng)一員工行為規(guī)范，管理制度，引領(lǐng)團(tuán)隊(duì)具有正能量，引導(dǎo)全員宣傳實(shí)踐希爾頓文化。熟悉并嚴(yán)格遵守員工手冊(cè)中的規(guī)章制度，以及和酒店政策相關(guān)的消防、衛(wèi)生、健康和安全的制度。確保所有員工設(shè)施符合希爾頓集團(tuán)的營(yíng)運(yùn)標(biāo)準(zhǔn)。保證工作區(qū)域及員工區(qū)域的安全及衛(wèi)生，如員工餐廳、倒班宿舍等。督導(dǎo)員工餐廳廚師長(zhǎng)工作以保證員工餐廳廚房及服務(wù)區(qū)域順利及有效運(yùn)作、并控制成本、以及在衛(wèi)生經(jīng)理（如有）或營(yíng)運(yùn)總監(jiān)的管理及指導(dǎo)下達(dá)到衛(wèi)生標(biāo)準(zhǔn)。對(duì)員工宿舍進(jìn)行日常管理確保提供一個(gè)具有安全保障的環(huán)境，執(zhí)行宿舍安全衛(wèi)生檢查制度，并能夠定期為住宿員工提供相關(guān)文化類活動(dòng)以期推進(jìn)蓬勃發(fā)展文化。如有必要 ，酒店管理層有權(quán)在員工的聘用期內(nèi)更改或補(bǔ)充她/他的職位描述。完成任何其他合理的職責(zé)和被指派的職責(zé)。任職資格：本科及以上學(xué)歷至少2年國(guó)際酒店品牌同崗位工作經(jīng)歷較強(qiáng)的分析和計(jì)劃能力思維開闊且團(tuán)隊(duì)意識(shí)強(qiáng)具有應(yīng)對(duì)不同人群的有效溝通技巧英文書寫及口語(yǔ)流利。與本地勞動(dòng)局及政府機(jī)關(guān)保持良好關(guān)系。熟悉國(guó)家及本地勞動(dòng)相關(guān)法律。熟悉掌握人力資源營(yíng)運(yùn)所需的專業(yè)知識(shí)和技能。具有領(lǐng)導(dǎo)、指導(dǎo)和發(fā)展他人的能力。良好的業(yè)務(wù)和財(cái)務(wù)知識(shí)有責(zé)任心及結(jié)果導(dǎo)向很強(qiáng)的組織和演講展示能力

This is an excellent opportunity to be responsible for delivering brand service & operations learning practices and enhancing the effectiveness to uplift hotel service quality and guest love, as well as supporting new learning initiatives and creatively drive program marketing to support IHG global learning strategy and effectiveness. Your day to day Hotel Training Delivery: ?Deliver existing & new training programs (virtual / face-to-face training) to hotel colleagues ?Ensure learning is embedded by working with Operations team and HR colleagues to ensure effective support, coaching and mentoring is in place. Training Program Design and Implementation: ?Analyze learning needs and identify current learning gaps, understand targeted audience groups learning styles and preferences. ?Provide logistics and coordination support to learning programs ?Revisit programs which have been implemented and make sure programs are updated and feedbacks are incorporated. Digital Learning Program Design & Implementation: ?Leverage global digital learning resources and IHG University platform as appropriate and identify areas where localization is required. ?Creatively design digital learning campaigns and events to attract, engage, and motivate hotel front-line users to learn and grow on WeLearn platform. Other Projects: ?Support global learning strategic project and initiatives and local learning projects. ?Design and implement internal marketing and communication activities to promote learning programs and IHG University. ?Maintain training standards, catalogues and other supporting tools/documents that are related to IHG University. ? What we need from you? ?At least 5 years of work experience in training, instruction design or project management; ?Working experience in training function, especially hospitality industry background is preferred. ?Experience with training delivery, strong training delivery skill is a plus ?Ability to design, facilitate and deliver learning programs with impact ?Project management skills to scope, plan and deliver project key milestones ?Excellent interpersonal, consultative, and communication skills with excellent English proficiency both verbal and written. ?Ability to diagnose problems and thoroughly analyze information to guide decision-making. ?Prefer to have hotel industry experience and training delivery skills, e.g., certifications of training skills.

Duties and Responsibilities 工作職責(zé) ? 1. Major responsibilities 主要職責(zé) · Develop L&D policies as required. 根據(jù)要求制定學(xué)習(xí)與發(fā)展政策。 · Develop and monitor annual and monthly training budget. 制定并監(jiān)控年度及月度培訓(xùn)預(yù)算。 · Conduct needs analysis with department managers to assess specific learning needs. 與部門經(jīng)理合作進(jìn)行需求分析，確定學(xué)習(xí)需求。 · Maintain a current knowledge of statutory requirements and develop creative and innovative training programs (on-line or off-line) 熟悉當(dāng)前法定的培訓(xùn)項(xiàng)目的要求，以及開發(fā)一些創(chuàng)新的培訓(xùn)項(xiàng)目（線上或者線下） · Conduct training programs such as Orientation, English training, customer service programs, supervisory and management skills programs, and other components of the LHI Learning & Development Framework as necessary. 根據(jù)需要開展各項(xiàng)培訓(xùn)課程，如入職培訓(xùn)、英語(yǔ)培訓(xùn)、客戶服務(wù)培訓(xùn)、管理技能培訓(xùn)及朗廷酒店集團(tuán)學(xué)習(xí)與發(fā)展框架中的其他培訓(xùn)項(xiàng)目。 · Coordinate training programs with external consultants such as beauty make-up class, grooming class, fire safety training, first aid class, hygiene class, etc. 與外方顧問(wèn)協(xié)調(diào)化妝、儀容儀表、防火安全、急救、衛(wèi)生等培訓(xùn)項(xiàng)目。 · Evaluate training effectiveness by conducting training audits and produce audit reports for management review. 通過(guò)審核評(píng)估培訓(xùn)效果，制作審核報(bào)告交管理層審閱。 · Develop Departmental Trainers System by conducting Train-the-trainer program, monthly training plan and report system, etc. 通過(guò)培訓(xùn)員培訓(xùn)、月度培訓(xùn)計(jì)劃和報(bào)告系統(tǒng)等發(fā)展部門培訓(xùn)員系統(tǒng)。 · Conduct monthly departmental trainer meeting. 組織每月部門培訓(xùn)員會(huì)議。 · Sit-in departmental training sessions and give feedback to departmental trainers. 旁聽部門培訓(xùn)并向部門培訓(xùn)員提供反饋。 · Develop and monitor Best Trainer Award system. 發(fā)展和監(jiān)控最佳培訓(xùn)員獎(jiǎng)勵(lì)系統(tǒng)。 · Monitor and oversee all departmental learning programs including, Departmental Orientation, FLHSS (Fire Life Health Safe Security), etc 監(jiān)督和管理所有部門學(xué)習(xí)項(xiàng)目，包括部門入職、防火、生命健康、安保培訓(xùn)等。 · Develop and present Annual and Monthly Training Plan and Calendar. 制定出臺(tái)年度和月度培訓(xùn)計(jì)劃和日程安排。 · Recruit and monitor student trainees and management trainees according to annual plan. 根據(jù)年度計(jì)劃招聘并監(jiān)督學(xué)校實(shí)習(xí)生及管理實(shí)習(xí)生。 · Conduct monthly trainee meeting. 組織每月實(shí)習(xí)生會(huì)議。 · Monitor and control training resources. 監(jiān)管培訓(xùn)資源。 · Track, input and maintain all individual colleague learning & development records within HRMIS System. 在人力資源管理信息系統(tǒng)內(nèi)跟蹤、錄入及管理所有員工的學(xué)習(xí)與發(fā)展記錄。 · Maintenance of attendance records and other documentation related to the Learning & Development efforts. 維護(hù)與學(xué)習(xí)和發(fā)展活動(dòng)有關(guān)的考勤記錄和其他文件。 · Maintain creative training communication channels (Wechat, Notice Board, emails or other platform). 管理各個(gè)培訓(xùn)溝通渠道，保證其內(nèi)容新穎。 · Observe and appraise colleague performance during sessions, providing feedback to management which would facilitate improvements in accordance to LHI standards with regard to product and performance. 評(píng)估員工在各階段的表現(xiàn)并向管理層反饋，以促進(jìn)產(chǎn)品和績(jī)效按朗廷酒店集團(tuán)的標(biāo)準(zhǔn)不斷得以提高和完善。 · Support all efforts to enliven our Company’s Vison, Mission, Objective & Values (VMOV) Brand Promise, and Quality and Guest Experiences programs throughout the hotel leading by example and serving as a role model. 支持酒店內(nèi)一切以實(shí)例和楷模活化公司遠(yuǎn)景、使命、目標(biāo)、信念，品牌承諾以及顧客體驗(yàn)項(xiàng)目。 · Ensure security and confidentiality of all information throughout the hotel. 保證酒店所有信息機(jī)密安全。 · Plan and conduct meetings with EXCO members, department managers, departmental trainers and rest of colleagues to review performance trends, develop action plans and give recognition. 組織會(huì)議，與行政委員會(huì)委員、部門經(jīng)理、部門培訓(xùn)員及其他員工研究業(yè)績(jī)走向、制定行動(dòng)方案并給予肯定。 · Perform any duties as assigned by the management deemed necessary. 執(zhí)行任何管理層委托的工作。 ? 2. Human Resources responsibilities 人力資源職責(zé) · Work closely with entire HR Team with regard to promoting an “employer of choice” philosophy. 與整個(gè)人力資源團(tuán)隊(duì)密切配合，倡導(dǎo)“理想雇主”宗旨使命。 · Career development programs for colleagues. 為員工提供職業(yè)發(fā)展計(jì)劃。 · Involvement in the local community. 積極參與當(dāng)?shù)厣鐓^(qū)活動(dòng)。 · Assist in all colleague recognition programs such as Thank-you Card, Colleague of the Month, Birthday parties, annual party, holiday parties & celebrations. 協(xié)助所有員工認(rèn)同計(jì)劃，如每月最佳員工、生日會(huì)、年會(huì)、節(jié)日慶祝會(huì)等。 ? ? Requirements 職位要求 ? 1. Mandatory 必備要求 ? Educational Background 教育背景 · Degree in Human Resources, Hospitality, Communications, Education, Psychology, Fine Arts or other related areas. 人事、酒店管理、傳播、教育、心理學(xué)、文學(xué)或其他相關(guān)專業(yè)學(xué)歷 · Previous HR experiences a plus. 有人事經(jīng)驗(yàn)最佳 ? Experience 工作經(jīng)驗(yàn) A minimum of 5 years in training experience, preferably within the hospitality field or high end customer service discipline 至少5年培訓(xùn)工作經(jīng)驗(yàn)，酒店或高端客服領(lǐng)域最佳 ? Job Skill / Knowledge 職業(yè)技能/知識(shí) Knowledge of different departments within a hotel setting. 熟悉酒店各部門 Must possess ability to coordinate with multiple tasks. 同時(shí)協(xié)調(diào)多項(xiàng)工作的能力 Knowledge of how to develop training programs. 開發(fā)培訓(xùn)計(jì)劃的能力 Strong Computer literacy to include: Microsoft Office Suite and Internet.? Digital Imaging knowledge preferable. 熟練使用微軟辦公軟件及因特網(wǎng)，了解數(shù)字影像技術(shù)優(yōu)先 Excellent communication skills . 優(yōu)秀的溝通能力 Fluency in English and Chinese (verbal, written and comprehension) . 中、英文流利（口頭、書面及理解） Problem solving and Action Plan formulation. 解決問(wèn)題、制定行動(dòng)方案的能力 Requires high levels of interaction with all members of staff.? ? ? ?Exchanging ideas, information and opinions with others to formulate programs and arrive jointly at decisions, conclusions and solutions. 與所有員工深層互動(dòng)的能力，與他人交流想法、信息和看法以制定計(jì)劃、做出決定及解決問(wèn)題的能力 Possess high degree of stamina, agility and flexibility. 精力充沛、反應(yīng)敏捷、靈活機(jī)動(dòng) Able to present themselves with an uplifting personality as well as presenting a high degree of confidentially. 積極向上、嚴(yán)守機(jī)密

1、本科（含）以上學(xué)歷，具備5年以上全服務(wù)型酒店人力資源相關(guān)崗位工作經(jīng)驗(yàn)，具備新酒店籌開經(jīng)驗(yàn)者優(yōu)先； 2、掌握人力資源六大模塊理論知識(shí)與運(yùn)作模式，熟悉人力資源制度體系建設(shè)，熟悉國(guó)家、地區(qū)勞動(dòng)法律法規(guī)及相關(guān)政策； 3、熟練操作計(jì)算機(jī)辦公軟件與酒店系統(tǒng)、人力軟件系統(tǒng)，具備良好的英語(yǔ)口語(yǔ)和書寫能力； 4、有較強(qiáng)的組織協(xié)調(diào)能力、溝通能力、應(yīng)變能力與抗壓能力；語(yǔ)言表達(dá)與文字功底強(qiáng)；有良好的團(tuán)隊(duì)意識(shí)，高度的責(zé)任心，擅長(zhǎng)流程組織與計(jì)劃實(shí)施； 5、具有良好的個(gè)人品質(zhì)和職業(yè)道德素質(zhì)，能遵守國(guó)家法律、法規(guī)和公司章程及公司管理制度的要求，忠于職守、謹(jǐn)慎認(rèn)真，勤勉行使公司賦予的權(quán)利，保守公司秘密；可異地任職、服從統(tǒng)一工作地點(diǎn)調(diào)配者優(yōu)先。

崗位職責(zé) - 熟悉本部門運(yùn)作的程序、標(biāo)準(zhǔn)和員工宿舍一切設(shè)施，協(xié)助宿舍主管/經(jīng)理處理日常工作； - 迅速、妥善處理宿舍違規(guī)違紀(jì)現(xiàn)象和糾紛，發(fā)現(xiàn)可疑之處或安全隱患要及時(shí)向主管/經(jīng)理匯報(bào)； - 安排新入職員工住宿及派發(fā)用品，清點(diǎn)離職員工的領(lǐng)用物品并做好記錄； -?定期檢查宿舍各種安全消防設(shè)施及通道、出入口是否通暢，發(fā)現(xiàn)問(wèn)題隱患及時(shí)處理并向主管/經(jīng)理匯報(bào)，跟進(jìn)員工宿舍的維修、用品的報(bào)損、補(bǔ)充等工作； -?完成上級(jí)交給的其他工作任務(wù)。 崗位要求 - 50歲-55歲，女性，有酒店客房工作經(jīng)驗(yàn)者優(yōu)先； - 會(huì)操作電腦，有相關(guān)宿舍工作經(jīng)驗(yàn)者優(yōu)先考慮； - 身體健康，吃苦耐勞，五官端正，溝通表達(dá)能力良好。

工作職責(zé)：With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we‘re here: to delight our guests, Team Members, and owners alike.Position Statement The Senior Manager, Human Resources Operations, Focused Service, plays a pivotal role in cultivating a world－class workforce and fostering a “Great Place to Work for All” culture. This role partners closely with Focused Service Operations leadership and HGI teams to drive high team engagement through strategic and impactful HR and Talent initiatives. Key areas of focus include talent and leadership development, project and program management, innovation, performance management, employee relations, and compliance. As a strategic HR partner, the Senior Manager supports property HR teams and collaborates with Centers of Excellence （COEs） to deliver advanced, business－aligned HR solutions. This role is instrumental in embedding Hilton’s culture across all levels of the organization, ensuring leaders uphold the Team Member Code of Conduct and consistently deliver exceptional service to both customers and team members.What will I be doing? HR Strategy and Talent Development:? Serve as the strategic HR partner to Focused Service leadership, delivering people strategies and owning all HR Key Strategic Priorities （KSPs） across the region.? Collaborate with VP HR GCM and VP Operations Focused Service to align HR strategies and KPIs with business goals.? Champion a “Great Place to Work for All” culture ? Lead talent development through robust talent reviews, succession planning, mobility programs, coaching, and mentoring to ensure a sustainable leadership pipeline.? Guide hotels in developing annual HR plans and KPIs aligned with business and regional HR objectives.? Coach and elevate property HR leaders to become strategic business partners.? Partner with Learning & Talent Development （L&TD） to drive Human Capital Meetings at regional and area levels, ensuring succession planning for GM and 4D roles.? Facilitate regular talent conversations with high－potential team members, Women－in－Leadership, Youth, and Differently－Abled populations.Project and Program Management:? Lead key HR programs including Performance Management, Talent Reviews, Year－End Compensation, DE&I initiatives, and Global Team Member Surveys.? Collaborate with HR COEs to anticipate business trends and design responsive HR solutions.? Ensure full adoption of HR programs at the property level, covering Compensation & Benefits, Recruitment, Talent Management, HR Digitalization, and Productivity.? Support VP Ops and hotel GMs in owner communications, especially around GM placements, HR initiatives, and workforce planning.? Review HOD－level compensation packages to ensure internal equity and market competitiveness.? Manage ad－h(huán)oc HR requests including team member grievances, property－level reviews, and workforce planning.Business Performance Review:? Actively partner with Focused Service leadership （Operations, Finance, Commercial） to monitor and enhance hotel performance.? Participate in budget reviews, monthly forecasts, and on－site business reviews to support balanced scorecard achievement.? Continuously innovate HR systems and practices to drive efficiency, productivity, and financial performance.Employee Relations and Compliance:? Ensure full compliance with local labor laws and Hilton policies across all HR domains.? Lead compliance audits and address critical employee relations issues, especially those involving leadership.? Support HR pre－opening processes to ensure people－readiness.? Conduct monthly regional HR meetings to foster communication, engagement, and best practice sharing.? Actively contribute to HR conferences, regional meetings, and Human Capital forums.任職資格：What are we looking for?? Bachelor’s degree in HR, Business Administration, or related field; Master’s preferred.? Minimum 10 years of progressive HR experience, including 5＋ years in a leadership role.? Proven success in driving HR strategy within a multinational, matrixed, and diverse organization; hospitality experience is a plus.? Strong leadership, strategic thinking, stakeholder engagement, and communication skills.? A change agent with a passion for innovation and a culture champion.? Deep understanding of labor laws and HR practices across Greater China & Mongolia.? Skilled in coaching, mentoring, and influencing across all levels.? Fluent in English and Mandarin.? Willing to travel 50%＋ across the region.

1、 根據(jù)酒店經(jīng)營(yíng)目標(biāo)，制定人力資源整體戰(zhàn)略規(guī)劃，并推動(dòng)實(shí)施，確保人力資源滿足業(yè)務(wù)發(fā)展需求。 2、 組織制定及完善人力資源管理體系，包括績(jī)效管理、薪酬福利、獎(jiǎng)懲及員工發(fā)展等體系的全面建設(shè)并推動(dòng)實(shí)施。 3、 向酒店決策層提供人力資源、組織機(jī)構(gòu)等方面的建議，控制人力資源成本。 4、 根據(jù)酒店發(fā)展變化情況，提出公司各業(yè)務(wù)系統(tǒng)組織結(jié)構(gòu)、職位設(shè)置的調(diào)整建議。 5、 建議中層管理及以上人員、核心崗位人員的聘用、調(diào)配、解聘、職位等級(jí)和報(bào)酬待遇，審核其他崗位員工的聘用、調(diào)配、解聘決定和職位等級(jí)、報(bào)酬待遇的確定及調(diào)整。 6、 執(zhí)行人力資源管理各項(xiàng)實(shí)務(wù)的操作流程和各類規(guī)章制度的實(shí)施，配合其他部門工作。 7、 制訂酒店企業(yè)文化的推進(jìn)計(jì)劃，并推動(dòng)、監(jiān)督實(shí)施，確保推進(jìn)計(jì)劃與核心價(jià)值觀的一致性。 8、負(fù)責(zé)酒店勞動(dòng)關(guān)系管理，處理酒店各類勞動(dòng)糾紛。 9、負(fù)責(zé)酒店行政管理工作，包括但不限于行政管理體系搭建、行政管理制度的編制及實(shí)施、文件管理、檔案管理、印章證照管理、辦公用品管理、車輛管理、會(huì)務(wù)管理、員工行為規(guī)范管理、員工宿舍管理等。 10、接受集團(tuán)行政人力部的領(lǐng)導(dǎo)，執(zhí)行集團(tuán)行政人力部的工作指令； 11、完成上級(jí)領(lǐng)導(dǎo)交辦的其他工作。

崗位職責(zé)： 1、 根據(jù)酒店經(jīng)營(yíng)目標(biāo)，制定人力資源整體戰(zhàn)略規(guī)劃，并推動(dòng)實(shí)施，確保人力資源滿足業(yè)務(wù)發(fā)展需求。 2、 組織制定及完善人力資源管理體系，包括績(jī)效管理、薪酬福利、獎(jiǎng)懲及員工發(fā)展等體系的全面建設(shè)并推動(dòng)實(shí)施。 3、 向酒店決策層提供人力資源、組織機(jī)構(gòu)等方面的建議，控制人力資源成本。 4、 根據(jù)酒店發(fā)展變化情況，提出公司各業(yè)務(wù)系統(tǒng)組織結(jié)構(gòu)、職位設(shè)置的調(diào)整建議。 5、 建議中層管理及以上人員、核心崗位人員的聘用、調(diào)配、解聘、職位等級(jí)和報(bào)酬待遇，審核其他崗位員工的聘用、調(diào)配、解聘決定和職位等級(jí)、報(bào)酬待遇的確定及調(diào)整。 6、 執(zhí)行人力資源管理各項(xiàng)實(shí)務(wù)的操作流程和各類規(guī)章制度的實(shí)施，配合其他部門工作。 7、 制訂酒店企業(yè)文化的推進(jìn)計(jì)劃，并推動(dòng)、監(jiān)督實(shí)施，確保推進(jìn)計(jì)劃與核心價(jià)值觀的一致性。 8、負(fù)責(zé)酒店勞動(dòng)關(guān)系管理，處理酒店各類勞動(dòng)糾紛。 9、負(fù)責(zé)酒店行政管理工作，包括但不限于行政管理體系搭建、行政管理制度的編制及實(shí)施、文件管理、檔案管理、印章證照管理、辦公用品管理、車輛管理、會(huì)務(wù)管理、員工行為規(guī)范管理、員工宿舍管理等。 10、接受集團(tuán)行政人力部的領(lǐng)導(dǎo)，執(zhí)行集團(tuán)行政人力部的工作指令； 11、完成上級(jí)領(lǐng)導(dǎo)交辦的其他工作。 任職資格： 1、40歲以下，統(tǒng)招本科以上學(xué)歷，人力資源相關(guān)專業(yè)，具有國(guó)際聯(lián)號(hào)酒店或掛牌五星酒店同崗位工作經(jīng)歷，有上海地區(qū)從業(yè)背景優(yōu)先。 2、對(duì)酒店行業(yè)人力資源管理模式有系統(tǒng)的了解和實(shí)踐經(jīng)驗(yàn)積累，對(duì)人力資源管理各個(gè)模塊均有較深的認(rèn)識(shí)，能夠指導(dǎo)各個(gè)模塊的工作。 3、具有較強(qiáng)的酒店行業(yè)招聘能力，具備多種有效的酒店行業(yè)招聘渠道資源，能夠高效完成各崗位招聘任務(wù)。 4、熟知國(guó)家勞動(dòng)法律法規(guī)及上海本地各類勞動(dòng)法規(guī)及政策及與人力相關(guān)的政府辦事流程； 5、熟知《公司法》及酒店行業(yè)相關(guān)政府法律、法規(guī)、政策及與酒店行政工作相關(guān)的政府辦事流程； 6、 具有良好的計(jì)劃性和實(shí)施執(zhí)行能力。 7、 具有戰(zhàn)略、策略化思維，有能力建立、整合不同的工作團(tuán)隊(duì)。 8、 學(xué)習(xí)能力強(qiáng)、執(zhí)行力強(qiáng)、良好的溝通能力、親和力強(qiáng)，具備較強(qiáng)的抗壓能力，能夠適應(yīng)高強(qiáng)度的工作狀態(tài)。

須有國(guó)際品牌同等職位2年以上及本地工作經(jīng)驗(yàn)： 1、建立并完善酒店人力資源管理體系，制定和完善人力資源管理制度； 2、向酒店決策層提供人力資源、組織機(jī)構(gòu)等方面的建議；提高酒店內(nèi)部綜合管理水平和對(duì)外服務(wù)水平，有效控制人力資源成本； 3、處理酒店發(fā)展過(guò)程中的重大人力資源問(wèn)題，指導(dǎo)運(yùn)營(yíng)部門合理人才配置及選、育、留、用。 4、負(fù)責(zé)酒店的企業(yè)文化建設(shè)，指導(dǎo)員工職業(yè)生涯規(guī)劃。

崗位職責(zé): 1. 人力資源管理 - **招聘與配置**：負(fù)責(zé)酒店員工的招聘、面試、錄用及崗位安排，確保各部門人員配置合理。 - **培訓(xùn)與發(fā)展**：制定并實(shí)施員工培訓(xùn)計(jì)劃，提升員工技能和服務(wù)水平，組織職業(yè)發(fā)展規(guī)劃。 - **績(jī)效管理**：建立績(jī)效考核體系，定期評(píng)估員工表現(xiàn)，提供反饋和改進(jìn)建議。 - **員工關(guān)系管理**：處理員工投訴、糾紛，維護(hù)良好的勞動(dòng)關(guān)系，組織員工活動(dòng)，增強(qiáng)團(tuán)隊(duì)凝聚力。 - **薪酬福利管理**：制定薪酬福利政策，確保工資、獎(jiǎng)金、社保等按時(shí)發(fā)放，處理相關(guān)事務(wù)。 2. 行政管理 - **日常行政管理**：負(fù)責(zé)酒店日常行政事務(wù)，如文件管理、會(huì)議安排、辦公用品采購(gòu)等。 - **規(guī)章制度管理**：制定并監(jiān)督執(zhí)行酒店的各項(xiàng)規(guī)章制度，確保合規(guī)運(yùn)營(yíng)。 - **后勤保障**：管理員工宿舍、食堂等后勤事務(wù)，確保員工生活條件良好。 - **安全管理**：制定并執(zhí)行酒店安全管理制度，確保員工和客人安全。 任職要求: 1.具備出色的溝通能力和團(tuán)隊(duì)協(xié)作精神 2.能夠高效地完成任務(wù)，并具備良好的問(wèn)題解決能力 3.對(duì)工作細(xì)致認(rèn)真，能夠適應(yīng)快節(jié)奏的工作環(huán)境

【崗位職責(zé)】 1、熟悉社會(huì)招聘和校園工作，建立用工渠道及人才儲(chǔ)備庫(kù)。 2、負(fù)責(zé)員工的入職、離職手續(xù), 及人事變動(dòng)的審核工作。 3、合理調(diào)配酒店的人力資源，并提出有效的建議和意見。 4、熟悉人力資源編制制定。 5、熟悉員工人事檔案, 及熟練對(duì)外公文之草擬和處理。 6、協(xié)助建立酒店人事管理相關(guān)制度、員工保險(xiǎn) 及福利方面的政策。 7、負(fù)責(zé)各種人事政策的具體實(shí)施及檢查工作。 8、擅長(zhǎng)員工活動(dòng)組織、實(shí)施、協(xié)調(diào)等。 【崗位要求】 1、大專以上學(xué)歷，有相同崗位工作經(jīng)驗(yàn)5年以上。 2、熟悉勞動(dòng)合同法規(guī)和條例。 3、了解酒店員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 4、具有優(yōu)秀的溝通能力和協(xié)調(diào)能力。 6、 具有較強(qiáng)的文字綜合能力和口頭表達(dá)能力。

崗位職責(zé)： 1. 人力資源戰(zhàn)略規(guī)劃：根據(jù)集團(tuán)發(fā)展戰(zhàn)略（如拓店計(jì)劃、品牌升級(jí)），制定人力資源中長(zhǎng)期規(guī)劃，明確人才儲(chǔ)備、團(tuán)隊(duì)配置目標(biāo)（如新店開業(yè)前的人員招聘與培養(yǎng)計(jì)劃），確保人力支撐集團(tuán)業(yè)務(wù)擴(kuò)張。 2. 組織與編制管理：搭建集團(tuán)及旗下酒店的組織架構(gòu)，明確各層級(jí)崗位權(quán)責(zé)；根據(jù)運(yùn)營(yíng)需求優(yōu)化人員編制，平衡人力成本與運(yùn)營(yíng)效率（如淡季人員調(diào)配方案）。 3. 招聘與人才儲(chǔ)備：建立集團(tuán)人才庫(kù)，統(tǒng)籌核心崗位（如酒店總經(jīng)理、餐飲總監(jiān)、運(yùn)營(yíng)總監(jiān)）的招聘與選拔；設(shè)計(jì)校園招聘、社會(huì)招聘體系，滿足各酒店及集團(tuán)職能部門的人力需求。 4. 培訓(xùn)與人才發(fā)展：搭建集團(tuán)培訓(xùn)體系，針對(duì)不同崗位（如基層員工、管理人員）設(shè)計(jì)標(biāo)準(zhǔn)化培訓(xùn)課程（如服務(wù)禮儀、管理能力提升）；推動(dòng)管理層繼任計(jì)劃，培養(yǎng)儲(chǔ)備干部，保障核心崗位人才梯隊(duì)。 5. 薪酬績(jī)效與激勵(lì)：制定集團(tuán)統(tǒng)一的薪酬體系（結(jié)合行業(yè)水平和酒店層級(jí)差異化設(shè)計(jì)）、績(jī)效考核標(biāo)準(zhǔn)，確保公平性與激勵(lì)性；優(yōu)化員工激勵(lì)機(jī)制（如業(yè)績(jī)獎(jiǎng)金、晉升通道），提升員工留存率。 6. 員工關(guān)系與文化建設(shè)：統(tǒng)籌集團(tuán)企業(yè)文化落地，通過(guò)活動(dòng)、制度強(qiáng)化員工對(duì)品牌理念的認(rèn)同；處理重大員工關(guān)系問(wèn)題（如勞動(dòng)糾紛），確保合規(guī)性；監(jiān)督各酒店員工滿意度管理，提升團(tuán)隊(duì)穩(wěn)定性。 7. 合規(guī)與風(fēng)險(xiǎn)管控：熟悉勞動(dòng)法律法規(guī)，制定集團(tuán)人力資源合規(guī)制度（如勞動(dòng)合同規(guī)范、社保公積金繳納標(biāo)準(zhǔn)）；指導(dǎo)各酒店規(guī)避用工風(fēng)險(xiǎn)，定期開展合規(guī)檢查。 崗位要求： 1. 學(xué)歷與經(jīng)驗(yàn)：本科及以上學(xué)歷，人力資源管理、工商管理等相關(guān)專業(yè)；8年以上人力資源工作經(jīng)驗(yàn)，其中至少3年酒店集團(tuán)或大型連鎖企業(yè)人力資源總監(jiān)/副總監(jiān)經(jīng)驗(yàn)，熟悉酒店行業(yè)人力特點(diǎn)（如基層員工流動(dòng)性、多門店管理）。 2. 專業(yè)能力：精通人力資源全模塊（招聘、培訓(xùn)、薪酬績(jī)效、員工關(guān)系等），尤其擅長(zhǎng)組織發(fā)展和人才梯隊(duì)建設(shè)；了解勞動(dòng)法律法規(guī)及酒店行業(yè)用工規(guī)范，能有效規(guī)避合規(guī)風(fēng)險(xiǎn)。 3. 管理與協(xié)調(diào)能力：具備戰(zhàn)略思維，能將集團(tuán)戰(zhàn)略轉(zhuǎn)化為人力資源舉措；擁有出色的團(tuán)隊(duì)領(lǐng)導(dǎo)能力，能管理集團(tuán)人力資源團(tuán)隊(duì)并指導(dǎo)各酒店HR工作；跨部門溝通能力強(qiáng)（如與運(yùn)營(yíng)、財(cái)務(wù)部門協(xié)同）。 4. 其他要求：具備較強(qiáng)的抗壓能力和決策力，能適應(yīng)集團(tuán)內(nèi)多地出差（如調(diào)研各酒店人力情況）；邏輯清晰，有良好的書面和口頭表達(dá)能力。

崗位職責(zé) 1、根據(jù)公司人力資源規(guī)劃制定相關(guān)部門的招聘策略、招聘計(jì)劃； 2、負(fù)責(zé)相關(guān)領(lǐng)域的人力資源市場(chǎng)分析，有效管理及優(yōu)化招聘渠道； 3、負(fù)責(zé)相關(guān)部門的具體招聘工作，包括人才尋訪、面試、錄用等； 4、參與招聘體系建設(shè)及相關(guān)的優(yōu)化、創(chuàng)新項(xiàng)目。 崗位要求 1、大專以上學(xué)歷，5年以上大型企業(yè)人力資源工作經(jīng)驗(yàn)，其中招聘工作經(jīng)驗(yàn)至少3年以上；有酒店同等崗位經(jīng)驗(yàn)者優(yōu)先； 2、熟悉招聘業(yè)務(wù)流程以及各種招聘渠道； 3、熟練掌握兩種以上人才測(cè)評(píng)或面試技巧； 4、做過(guò)連鎖集團(tuán)招聘經(jīng)理，有連鎖酒店（東呈、華住、亞朵等）總經(jīng)理招聘資源。

該崗位需要服從全國(guó)調(diào)配 崗位職責(zé) 1、負(fù)責(zé)酒店人力資源部的管理工作。 2、負(fù)責(zé)制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系，有效控制員工流動(dòng)率。 4、制定酒店人力資源規(guī)劃，并組織實(shí)施。 5、組織完成年度培訓(xùn)計(jì)劃，針對(duì)核心員工進(jìn)行職業(yè)規(guī)劃。 6、建立和諧的勞資關(guān)系。 7、建立績(jī)效管理與考核體系。 崗位要求 1、從事酒店人力資源工作5年以上，其中2年以上管理經(jīng)驗(yàn)。 2、熟知國(guó)家、地區(qū)勞動(dòng)法律法規(guī)及相關(guān)政策。 3、熟練掌握招聘技巧，擁有良好個(gè)性與魅力的授課風(fēng)格，培訓(xùn)技能嫻熟。 4、具備英語(yǔ)聽說(shuō)讀寫能力。 5、管理類專業(yè)，接受過(guò)系統(tǒng)的人力資源管理理論培訓(xùn)。 請(qǐng)注意：你的簡(jiǎn)歷信息將會(huì)被我們轉(zhuǎn)發(fā)到我們的第三方招聘系統(tǒng)進(jìn)行流程使用。我們會(huì)采用合理的安全措施來(lái)保護(hù)您的個(gè)人數(shù)據(jù)安全，如您繼續(xù)申請(qǐng)?jiān)撀毼唬幢硎灸阎獣圆⒄J(rèn)可我們的操作。

任職要求： 1、大專及以上學(xué)歷，酒店行業(yè)人事行政工作經(jīng)驗(yàn)5年以上。 2、掌握現(xiàn)代企業(yè)行政管理模式和人力資源管理等工作內(nèi)容。 3、人力資源各模塊有深刻認(rèn)知及實(shí)踐經(jīng)驗(yàn)積累，能夠帶領(lǐng)部門開展各模塊工作。 4、具備公司管理體系和相關(guān)制度擬定，執(zhí)行能力。 5、敏感度高，對(duì)團(tuán)隊(duì)診斷、優(yōu)化和改進(jìn)等方面具備豐富的工作經(jīng)驗(yàn)。 6、熟悉公司的日常行政管理職能，包括辦公室管理，印章管理、檔案管理、資產(chǎn)管理、車輛管理等。 7、具有很強(qiáng)的激勵(lì)、溝通、協(xié)調(diào)及團(tuán)隊(duì)領(lǐng)導(dǎo)能力，工作踏實(shí)，態(tài)度積極，抗壓性強(qiáng)，富挑戰(zhàn)精神和創(chuàng)新意識(shí)。 8、價(jià)值觀符合集團(tuán)企業(yè)文化要求，具有團(tuán)隊(duì)精神。 9、英文可作為工作語(yǔ)言。 辦公地點(diǎn)：閔行區(qū)華漕鎮(zhèn)金豐路555號(hào)上海西庭網(wǎng)球俱樂(lè)部和公寓 項(xiàng)目簡(jiǎn)介 上海西庭網(wǎng)球俱樂(lè)部和公寓為度假式建造風(fēng)格的居住社區(qū)，一期由13棟多層法式地中海建筑, 總共193套豪華單元組成，二期由12棟多層現(xiàn)代時(shí)尚建筑, 總共216套豪華單元組成。每套公寓均可享受賞心悅目的園林景觀以及錯(cuò)落有致的各色水景風(fēng)光。小區(qū)中心還建有一萬(wàn)多平米的健身娛樂(lè)設(shè)施配套齊全的高級(jí)會(huì)所。小區(qū)住戶及會(huì)員90%為歐美客人，可謂各國(guó)風(fēng)土人情薈萃。 公司坐落于上海閔行區(qū)華漕鎮(zhèn)，比鄰地鐵沿線和主要的高架道路。公司每天有員工班車往返于市中心各停靠點(diǎn)，同時(shí)備有員工餐廳為員工提供免費(fèi)膳食。上海西庭網(wǎng)球俱樂(lè)部和公寓遠(yuǎn)離喧囂嘈雜的城市，工作環(huán)境優(yōu)美，薪資福利理想，同時(shí)也為您鍛煉英語(yǔ)口語(yǔ)提供了免費(fèi)的平臺(tái)。

About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests,colleagues and the world around us.?With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers,delight guests, and embrace the company's vision to building great memories together. This role will be responsible for providing HR services to all Langham Hospitality Group (LHG) staff in China, including all GSOs in China, the Shanghai Regional Office. Ensure? smooth operation of the Shanghai Regional Office. Major responsibilities? Human Resources Services (HRS)? §? Assist the VP of Human Resources Operations, China to develop staffing/productivity model for various brands and continuously updating them as needed, assist in implementing and managing the projects to improve workforce cost efficiency in the China hotels. §? Assist to communicate and roll out China EIP. §? Assist to conduct HR related market surveys if necessary. §? Collect and consolidate monthly HR reports from hotel properties and offer HR dashboard support to hotels §? Assist to pre-opening hotel properties in HR function, including but not limited to providing guidance, enquiry and consultation. §? Assist property HRD operation,not limited to the enquiry and consultation §? Responsible for Lanham Career wechat operation and increase the number of followers. §? Organize Colleague Relations activities, coordinate on CONNECT(community service) activities. §?? Organize and follow up with colleagues to conduct MCS and make action plan. §? Ensure all the policies and procedures are in line with current Langham Hospitality Group’s corporate guidelines and local and government legislation §? Maintain and update of HR manual, policy and procedures and job descriptions §? Ensure Annual Performance Review are conducted timely by all LHG China colleagues §? Manage colleagues personal files for all LHG China colleagues systematically and timely. §? Upload employee profile to HCM system and keep necessary information updated continuously.?Ensure the accuracy of uploaded or entered data. §? Investigate colleague disciplinary cases and conduct disciplinary meetings (general staff level) with concerned colleagues and department heads. §? Conduct exit interview for managerial level and below §? Handle and investigate all work injury cases and liaise with related department head and government department §? Attend any legal labour cases §? Maintain good relationship and connection with government officials and external consultants such as labour bureau, district health control centre,health and education committee board, company lawyer, local tourism schools and universities, etc Recruitment? §? Responsible for recruiting staff of middle management level or below. §? Assist Human Resources Services (HRS) team of LHG in Hong Kong in searching and reviewing resumes of Manager or above positions. §? Assist to search potential and suitable candidates of GM and HRD for new hotels opening as designated. §? Establish a talent pool of potential candidates with resumes and contacts for future use. §? Assist to conduct background check or reference check for candidates. Assist to Candidate Experience Survey and conduct data consolidation or analysis if necessary. §? Conduct exit interview for managerial level and below. §? Responsible for visa application for expatriates. Compensation & Benefit (C&B)? §? Assist in docking with commercial medical insurance companies, and assist in the annual renewal process of commercial medical insurance.?To provide relevant consulting services to colleagues if necessary. §? Assist in coordination with the HR Service Agent company for colleagues salary, social security fund, housing fund as well as individual income tax related issues. Provide related HR enquiry service to colleagues if necessary. §? Support corporate C&B team on payroll calculation and related policies updates as needed, support PRC hotels annual salary review and annual bonus proposal. §? Leave control &administration – such as supervise and urge all colleagues to clear their leaves on time, sick leave applications are supported by valid sick leave certificate, etc.。 §? Assist in labor cost analysis and manning analysis of the hotels in China region if necessary. §? Conduct HR related surveys such as salary and benefits competitor surveys. Learning & Development (L&D)? ? §? Conduct Orientation Program, prepare Familiarization Program and Welcome kit for new hired. §? Conduct intranet system briefing for related colleagues. §? Responsible for collaborating with the corporate L&D team to ensure all training programs from the headquarters are effectively implemented and remain consistent with the headquarters. §? Coordinate with corporate office L&D team to ensure all learning projects implementation alignment with corporate requirement Hotel HR and corporate office to organize related training for colleagues such as Hotel Tour, Training, etc. Others § Perform any duties as assigned by the management deemed necessary. § Assist in HR related reimbursement process follow-up and processing, and ensure data accuracy.