工作職責：?協助執行并執行人力資源部相應年度目標計劃并確保落實完成。?確保部門活動符合集團品牌標準及人力資源部的統一方針，酒店的活動得到合理的執行。?建議并參與審核、保持及保證執行所有人力資源部政策及執行程序的合規合法性。?協助管理層制定并完善相應酒店管理政策，并做好宣傳、培訓、溝通以及落實。?通過高效和合理的管理，為酒店的財務目標做出貢獻。?參與制定人力資源年度預算和月度預測并做好成本控制。?提出建議并參與制定酒店員工激勵、獎勵、績效考核機制，鼓勵員工的創造力和創新精神，勇于挑戰壓力，為酒店的運營做出貢獻。?負責人力資源部職能部門的整體日常工作、人員及人才管理。?培養人力資源部員工專業技能及素養，確保其具備高效工作的技能。?協助推進有效的員工溝通和反饋渠道，營造開放式溝通企業氛圍。?幫助人力資源部的其他員工為酒店其他員工（內部顧客）以及到人力資源部的所有人員提供專業、禮貌和熱心的服務。?協助并指導部門經理提升對團隊人員及績效管理的能力。?確保所有員工了解并遵守酒店、集團和當地的政策法規。?協助所有部門管理員工的個人儀表衛生符合酒店和部門的標準。?代表酒店參與某些工會協商或者相關活動，并與區域人力資源部和酒店管理層保持緊密溝通。?協助人力資源總監與酒店業主維護良好的關系。?監督酒店的招聘和挑選程序，為部門總監或經理提供有效招聘方案。?與各招聘渠道及合作院校保持良好溝通進行創新型合作，打造良好的企業雇主品牌形象提升招聘效率。與營運部門密切配合，有效規劃用工類型以求最大化勞動生產率并控制人力成本。 參與外包及臨時用工人員需求進行審核、外包公司資質評估以及監督部門對日常外包人員的日常管理和培訓，以及費用的支付。為酒店員工工資福利體系簡歷提供建議，確保員工的薪酬福利在本地市場具有一定的競爭力。。協助學習與發展經理建立酒店完善的培訓體系、培養合格的部門培訓師人才以及部門經理的培訓他人技能。定期回顧與跟進酒店人才儲備、人才階梯發展計劃并協助落實。指導各部門經理進行團隊人員及績效管理，打造有凝聚力的高效團隊。在希爾頓愿景，使命，價值觀的背景下，積極打造企業文化，統一員工行為規范，管理制度，引領團隊具有正能量，引導全員宣傳實踐希爾頓文化。熟悉并嚴格遵守員工手冊中的規章制度，以及和酒店政策相關的消防、衛生、健康和安全的制度。確保所有員工設施符合希爾頓集團的營運標準。保證工作區域及員工區域的安全及衛生，如員工餐廳、倒班宿舍等。督導員工餐廳廚師長工作以保證員工餐廳廚房及服務區域順利及有效運作、并控制成本、以及在衛生經理（如有）或營運總監的管理及指導下達到衛生標準。對員工宿舍進行日常管理確保提供一個具有安全保障的環境，執行宿舍安全衛生檢查制度，并能夠定期為住宿員工提供相關文化類活動以期推進蓬勃發展文化。如有必要 ，酒店管理層有權在員工的聘用期內更改或補充她/他的職位描述。完成任何其他合理的職責和被指派的職責。任職資格：本科及以上學歷至少2年國際酒店品牌同崗位工作經歷較強的分析和計劃能力思維開闊且團隊意識強具有應對不同人群的有效溝通技巧英文書寫及口語流利。與本地勞動局及政府機關保持良好關系。熟悉國家及本地勞動相關法律。熟悉掌握人力資源營運所需的專業知識和技能。具有領導、指導和發展他人的能力。良好的業務和財務知識有責任心及結果導向很強的組織和演講展示能力

This is an excellent opportunity to be responsible for delivering brand service & operations learning practices and enhancing the effectiveness to uplift hotel service quality and guest love, as well as supporting new learning initiatives and creatively drive program marketing to support IHG global learning strategy and effectiveness. Your day to day Hotel Training Delivery: ?Deliver existing & new training programs (virtual / face-to-face training) to hotel colleagues ?Ensure learning is embedded by working with Operations team and HR colleagues to ensure effective support, coaching and mentoring is in place. Training Program Design and Implementation: ?Analyze learning needs and identify current learning gaps, understand targeted audience groups learning styles and preferences. ?Provide logistics and coordination support to learning programs ?Revisit programs which have been implemented and make sure programs are updated and feedbacks are incorporated. Digital Learning Program Design & Implementation: ?Leverage global digital learning resources and IHG University platform as appropriate and identify areas where localization is required. ?Creatively design digital learning campaigns and events to attract, engage, and motivate hotel front-line users to learn and grow on WeLearn platform. Other Projects: ?Support global learning strategic project and initiatives and local learning projects. ?Design and implement internal marketing and communication activities to promote learning programs and IHG University. ?Maintain training standards, catalogues and other supporting tools/documents that are related to IHG University. ? What we need from you? ?At least 5 years of work experience in training, instruction design or project management; ?Working experience in training function, especially hospitality industry background is preferred. ?Experience with training delivery, strong training delivery skill is a plus ?Ability to design, facilitate and deliver learning programs with impact ?Project management skills to scope, plan and deliver project key milestones ?Excellent interpersonal, consultative, and communication skills with excellent English proficiency both verbal and written. ?Ability to diagnose problems and thoroughly analyze information to guide decision-making. ?Prefer to have hotel industry experience and training delivery skills, e.g., certifications of training skills.

Duties and Responsibilities 工作職責 ? 1. Major responsibilities 主要職責 · Develop L&D policies as required. 根據要求制定學習與發展政策。 · Develop and monitor annual and monthly training budget. 制定并監控年度及月度培訓預算。 · Conduct needs analysis with department managers to assess specific learning needs. 與部門經理合作進行需求分析，確定學習需求。 · Maintain a current knowledge of statutory requirements and develop creative and innovative training programs (on-line or off-line) 熟悉當前法定的培訓項目的要求，以及開發一些創新的培訓項目（線上或者線下） · Conduct training programs such as Orientation, English training, customer service programs, supervisory and management skills programs, and other components of the LHI Learning & Development Framework as necessary. 根據需要開展各項培訓課程，如入職培訓、英語培訓、客戶服務培訓、管理技能培訓及朗廷酒店集團學習與發展框架中的其他培訓項目。 · Coordinate training programs with external consultants such as beauty make-up class, grooming class, fire safety training, first aid class, hygiene class, etc. 與外方顧問協調化妝、儀容儀表、防火安全、急救、衛生等培訓項目。 · Evaluate training effectiveness by conducting training audits and produce audit reports for management review. 通過審核評估培訓效果，制作審核報告交管理層審閱。 · Develop Departmental Trainers System by conducting Train-the-trainer program, monthly training plan and report system, etc. 通過培訓員培訓、月度培訓計劃和報告系統等發展部門培訓員系統。 · Conduct monthly departmental trainer meeting. 組織每月部門培訓員會議。 · Sit-in departmental training sessions and give feedback to departmental trainers. 旁聽部門培訓并向部門培訓員提供反饋。 · Develop and monitor Best Trainer Award system. 發展和監控最佳培訓員獎勵系統。 · Monitor and oversee all departmental learning programs including, Departmental Orientation, FLHSS (Fire Life Health Safe Security), etc 監督和管理所有部門學習項目，包括部門入職、防火、生命健康、安保培訓等。 · Develop and present Annual and Monthly Training Plan and Calendar. 制定出臺年度和月度培訓計劃和日程安排。 · Recruit and monitor student trainees and management trainees according to annual plan. 根據年度計劃招聘并監督學校實習生及管理實習生。 · Conduct monthly trainee meeting. 組織每月實習生會議。 · Monitor and control training resources. 監管培訓資源。 · Track, input and maintain all individual colleague learning & development records within HRMIS System. 在人力資源管理信息系統內跟蹤、錄入及管理所有員工的學習與發展記錄。 · Maintenance of attendance records and other documentation related to the Learning & Development efforts. 維護與學習和發展活動有關的考勤記錄和其他文件。 · Maintain creative training communication channels (Wechat, Notice Board, emails or other platform). 管理各個培訓溝通渠道，保證其內容新穎。 · Observe and appraise colleague performance during sessions, providing feedback to management which would facilitate improvements in accordance to LHI standards with regard to product and performance. 評估員工在各階段的表現并向管理層反饋，以促進產品和績效按朗廷酒店集團的標準不斷得以提高和完善。 · Support all efforts to enliven our Company’s Vison, Mission, Objective & Values (VMOV) Brand Promise, and Quality and Guest Experiences programs throughout the hotel leading by example and serving as a role model. 支持酒店內一切以實例和楷模活化公司遠景、使命、目標、信念，品牌承諾以及顧客體驗項目。 · Ensure security and confidentiality of all information throughout the hotel. 保證酒店所有信息機密安全。 · Plan and conduct meetings with EXCO members, department managers, departmental trainers and rest of colleagues to review performance trends, develop action plans and give recognition. 組織會議，與行政委員會委員、部門經理、部門培訓員及其他員工研究業績走向、制定行動方案并給予肯定。 · Perform any duties as assigned by the management deemed necessary. 執行任何管理層委托的工作。 ? 2. Human Resources responsibilities 人力資源職責 · Work closely with entire HR Team with regard to promoting an “employer of choice” philosophy. 與整個人力資源團隊密切配合，倡導“理想雇主”宗旨使命。 · Career development programs for colleagues. 為員工提供職業發展計劃。 · Involvement in the local community. 積極參與當地社區活動。 · Assist in all colleague recognition programs such as Thank-you Card, Colleague of the Month, Birthday parties, annual party, holiday parties & celebrations. 協助所有員工認同計劃，如每月最佳員工、生日會、年會、節日慶祝會等。 ? ? Requirements 職位要求 ? 1. Mandatory 必備要求 ? Educational Background 教育背景 · Degree in Human Resources, Hospitality, Communications, Education, Psychology, Fine Arts or other related areas. 人事、酒店管理、傳播、教育、心理學、文學或其他相關專業學歷 · Previous HR experiences a plus. 有人事經驗最佳 ? Experience 工作經驗 A minimum of 5 years in training experience, preferably within the hospitality field or high end customer service discipline 至少5年培訓工作經驗，酒店或高端客服領域最佳 ? Job Skill / Knowledge 職業技能/知識 Knowledge of different departments within a hotel setting. 熟悉酒店各部門 Must possess ability to coordinate with multiple tasks. 同時協調多項工作的能力 Knowledge of how to develop training programs. 開發培訓計劃的能力 Strong Computer literacy to include: Microsoft Office Suite and Internet.? Digital Imaging knowledge preferable. 熟練使用微軟辦公軟件及因特網，了解數字影像技術優先 Excellent communication skills . 優秀的溝通能力 Fluency in English and Chinese (verbal, written and comprehension) . 中、英文流利（口頭、書面及理解） Problem solving and Action Plan formulation. 解決問題、制定行動方案的能力 Requires high levels of interaction with all members of staff.? ? ? ?Exchanging ideas, information and opinions with others to formulate programs and arrive jointly at decisions, conclusions and solutions. 與所有員工深層互動的能力，與他人交流想法、信息和看法以制定計劃、做出決定及解決問題的能力 Possess high degree of stamina, agility and flexibility. 精力充沛、反應敏捷、靈活機動 Able to present themselves with an uplifting personality as well as presenting a high degree of confidentially. 積極向上、嚴守機密

1、本科（含）以上學歷，具備5年以上全服務型酒店人力資源相關崗位工作經驗，具備新酒店籌開經驗者優先； 2、掌握人力資源六大模塊理論知識與運作模式，熟悉人力資源制度體系建設，熟悉國家、地區勞動法律法規及相關政策； 3、熟練操作計算機辦公軟件與酒店系統、人力軟件系統，具備良好的英語口語和書寫能力； 4、有較強的組織協調能力、溝通能力、應變能力與抗壓能力；語言表達與文字功底強；有良好的團隊意識，高度的責任心，擅長流程組織與計劃實施； 5、具有良好的個人品質和職業道德素質，能遵守國家法律、法規和公司章程及公司管理制度的要求，忠于職守、謹慎認真，勤勉行使公司賦予的權利，保守公司秘密；可異地任職、服從統一工作地點調配者優先。

崗位職責 - 熟悉本部門運作的程序、標準和員工宿舍一切設施，協助宿舍主管/經理處理日常工作； - 迅速、妥善處理宿舍違規違紀現象和糾紛，發現可疑之處或安全隱患要及時向主管/經理匯報； - 安排新入職員工住宿及派發用品，清點離職員工的領用物品并做好記錄； -?定期檢查宿舍各種安全消防設施及通道、出入口是否通暢，發現問題隱患及時處理并向主管/經理匯報，跟進員工宿舍的維修、用品的報損、補充等工作； -?完成上級交給的其他工作任務。 崗位要求 - 50歲-55歲，女性，有酒店客房工作經驗者優先； - 會操作電腦，有相關宿舍工作經驗者優先考慮； - 身體健康，吃苦耐勞，五官端正，溝通表達能力良好。

工作職責：With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we‘re here: to delight our guests, Team Members, and owners alike.Position Statement The Senior Manager, Human Resources Operations, Focused Service, plays a pivotal role in cultivating a world－class workforce and fostering a “Great Place to Work for All” culture. This role partners closely with Focused Service Operations leadership and HGI teams to drive high team engagement through strategic and impactful HR and Talent initiatives. Key areas of focus include talent and leadership development, project and program management, innovation, performance management, employee relations, and compliance. As a strategic HR partner, the Senior Manager supports property HR teams and collaborates with Centers of Excellence （COEs） to deliver advanced, business－aligned HR solutions. This role is instrumental in embedding Hilton’s culture across all levels of the organization, ensuring leaders uphold the Team Member Code of Conduct and consistently deliver exceptional service to both customers and team members.What will I be doing? HR Strategy and Talent Development:? Serve as the strategic HR partner to Focused Service leadership, delivering people strategies and owning all HR Key Strategic Priorities （KSPs） across the region.? Collaborate with VP HR GCM and VP Operations Focused Service to align HR strategies and KPIs with business goals.? Champion a “Great Place to Work for All” culture ? Lead talent development through robust talent reviews, succession planning, mobility programs, coaching, and mentoring to ensure a sustainable leadership pipeline.? Guide hotels in developing annual HR plans and KPIs aligned with business and regional HR objectives.? Coach and elevate property HR leaders to become strategic business partners.? Partner with Learning & Talent Development （L&TD） to drive Human Capital Meetings at regional and area levels, ensuring succession planning for GM and 4D roles.? Facilitate regular talent conversations with high－potential team members, Women－in－Leadership, Youth, and Differently－Abled populations.Project and Program Management:? Lead key HR programs including Performance Management, Talent Reviews, Year－End Compensation, DE&I initiatives, and Global Team Member Surveys.? Collaborate with HR COEs to anticipate business trends and design responsive HR solutions.? Ensure full adoption of HR programs at the property level, covering Compensation & Benefits, Recruitment, Talent Management, HR Digitalization, and Productivity.? Support VP Ops and hotel GMs in owner communications, especially around GM placements, HR initiatives, and workforce planning.? Review HOD－level compensation packages to ensure internal equity and market competitiveness.? Manage ad－hoc HR requests including team member grievances, property－level reviews, and workforce planning.Business Performance Review:? Actively partner with Focused Service leadership （Operations, Finance, Commercial） to monitor and enhance hotel performance.? Participate in budget reviews, monthly forecasts, and on－site business reviews to support balanced scorecard achievement.? Continuously innovate HR systems and practices to drive efficiency, productivity, and financial performance.Employee Relations and Compliance:? Ensure full compliance with local labor laws and Hilton policies across all HR domains.? Lead compliance audits and address critical employee relations issues, especially those involving leadership.? Support HR pre－opening processes to ensure people－readiness.? Conduct monthly regional HR meetings to foster communication, engagement, and best practice sharing.? Actively contribute to HR conferences, regional meetings, and Human Capital forums.任職資格：What are we looking for?? Bachelor’s degree in HR, Business Administration, or related field; Master’s preferred.? Minimum 10 years of progressive HR experience, including 5＋ years in a leadership role.? Proven success in driving HR strategy within a multinational, matrixed, and diverse organization; hospitality experience is a plus.? Strong leadership, strategic thinking, stakeholder engagement, and communication skills.? A change agent with a passion for innovation and a culture champion.? Deep understanding of labor laws and HR practices across Greater China & Mongolia.? Skilled in coaching, mentoring, and influencing across all levels.? Fluent in English and Mandarin.? Willing to travel 50%＋ across the region.

1、 根據酒店經營目標，制定人力資源整體戰略規劃，并推動實施，確保人力資源滿足業務發展需求。 2、 組織制定及完善人力資源管理體系，包括績效管理、薪酬福利、獎懲及員工發展等體系的全面建設并推動實施。 3、 向酒店決策層提供人力資源、組織機構等方面的建議，控制人力資源成本。 4、 根據酒店發展變化情況，提出公司各業務系統組織結構、職位設置的調整建議。 5、 建議中層管理及以上人員、核心崗位人員的聘用、調配、解聘、職位等級和報酬待遇，審核其他崗位員工的聘用、調配、解聘決定和職位等級、報酬待遇的確定及調整。 6、 執行人力資源管理各項實務的操作流程和各類規章制度的實施，配合其他部門工作。 7、 制訂酒店企業文化的推進計劃，并推動、監督實施，確保推進計劃與核心價值觀的一致性。 8、負責酒店勞動關系管理，處理酒店各類勞動糾紛。 9、負責酒店行政管理工作，包括但不限于行政管理體系搭建、行政管理制度的編制及實施、文件管理、檔案管理、印章證照管理、辦公用品管理、車輛管理、會務管理、員工行為規范管理、員工宿舍管理等。 10、接受集團行政人力部的領導，執行集團行政人力部的工作指令； 11、完成上級領導交辦的其他工作。

崗位職責： 1、 根據酒店經營目標，制定人力資源整體戰略規劃，并推動實施，確保人力資源滿足業務發展需求。 2、 組織制定及完善人力資源管理體系，包括績效管理、薪酬福利、獎懲及員工發展等體系的全面建設并推動實施。 3、 向酒店決策層提供人力資源、組織機構等方面的建議，控制人力資源成本。 4、 根據酒店發展變化情況，提出公司各業務系統組織結構、職位設置的調整建議。 5、 建議中層管理及以上人員、核心崗位人員的聘用、調配、解聘、職位等級和報酬待遇，審核其他崗位員工的聘用、調配、解聘決定和職位等級、報酬待遇的確定及調整。 6、 執行人力資源管理各項實務的操作流程和各類規章制度的實施，配合其他部門工作。 7、 制訂酒店企業文化的推進計劃，并推動、監督實施，確保推進計劃與核心價值觀的一致性。 8、負責酒店勞動關系管理，處理酒店各類勞動糾紛。 9、負責酒店行政管理工作，包括但不限于行政管理體系搭建、行政管理制度的編制及實施、文件管理、檔案管理、印章證照管理、辦公用品管理、車輛管理、會務管理、員工行為規范管理、員工宿舍管理等。 10、接受集團行政人力部的領導，執行集團行政人力部的工作指令； 11、完成上級領導交辦的其他工作。 任職資格： 1、40歲以下，統招本科以上學歷，人力資源相關專業，具有國際聯號酒店或掛牌五星酒店同崗位工作經歷，有上海地區從業背景優先。 2、對酒店行業人力資源管理模式有系統的了解和實踐經驗積累，對人力資源管理各個模塊均有較深的認識，能夠指導各個模塊的工作。 3、具有較強的酒店行業招聘能力，具備多種有效的酒店行業招聘渠道資源，能夠高效完成各崗位招聘任務。 4、熟知國家勞動法律法規及上海本地各類勞動法規及政策及與人力相關的政府辦事流程； 5、熟知《公司法》及酒店行業相關政府法律、法規、政策及與酒店行政工作相關的政府辦事流程； 6、 具有良好的計劃性和實施執行能力。 7、 具有戰略、策略化思維，有能力建立、整合不同的工作團隊。 8、 學習能力強、執行力強、良好的溝通能力、親和力強，具備較強的抗壓能力，能夠適應高強度的工作狀態。

須有國際品牌同等職位2年以上及本地工作經驗： 1、建立并完善酒店人力資源管理體系，制定和完善人力資源管理制度； 2、向酒店決策層提供人力資源、組織機構等方面的建議；提高酒店內部綜合管理水平和對外服務水平，有效控制人力資源成本； 3、處理酒店發展過程中的重大人力資源問題，指導運營部門合理人才配置及選、育、留、用。 4、負責酒店的企業文化建設，指導員工職業生涯規劃。

崗位職責: 1. 人力資源管理 - **招聘與配置**：負責酒店員工的招聘、面試、錄用及崗位安排，確保各部門人員配置合理。 - **培訓與發展**：制定并實施員工培訓計劃，提升員工技能和服務水平，組織職業發展規劃。 - **績效管理**：建立績效考核體系，定期評估員工表現，提供反饋和改進建議。 - **員工關系管理**：處理員工投訴、糾紛，維護良好的勞動關系，組織員工活動，增強團隊凝聚力。 - **薪酬福利管理**：制定薪酬福利政策，確保工資、獎金、社保等按時發放，處理相關事務。 2. 行政管理 - **日常行政管理**：負責酒店日常行政事務，如文件管理、會議安排、辦公用品采購等。 - **規章制度管理**：制定并監督執行酒店的各項規章制度，確保合規運營。 - **后勤保障**：管理員工宿舍、食堂等后勤事務，確保員工生活條件良好。 - **安全管理**：制定并執行酒店安全管理制度，確保員工和客人安全。 任職要求: 1.具備出色的溝通能力和團隊協作精神 2.能夠高效地完成任務，并具備良好的問題解決能力 3.對工作細致認真，能夠適應快節奏的工作環境

【崗位職責】 1、熟悉社會招聘和校園工作，建立用工渠道及人才儲備庫。 2、負責員工的入職、離職手續, 及人事變動的審核工作。 3、合理調配酒店的人力資源，并提出有效的建議和意見。 4、熟悉人力資源編制制定。 5、熟悉員工人事檔案, 及熟練對外公文之草擬和處理。 6、協助建立酒店人事管理相關制度、員工保險 及福利方面的政策。 7、負責各種人事政策的具體實施及檢查工作。 8、擅長員工活動組織、實施、協調等。 【崗位要求】 1、大專以上學歷，有相同崗位工作經驗5年以上。 2、熟悉勞動合同法規和條例。 3、了解酒店員工的服務工作規范和質量標準的要求。 4、具有優秀的溝通能力和協調能力。 6、 具有較強的文字綜合能力和口頭表達能力。

崗位職責： 1. 人力資源戰略規劃：根據集團發展戰略（如拓店計劃、品牌升級），制定人力資源中長期規劃，明確人才儲備、團隊配置目標（如新店開業前的人員招聘與培養計劃），確保人力支撐集團業務擴張。 2. 組織與編制管理：搭建集團及旗下酒店的組織架構，明確各層級崗位權責；根據運營需求優化人員編制，平衡人力成本與運營效率（如淡季人員調配方案）。 3. 招聘與人才儲備：建立集團人才庫，統籌核心崗位（如酒店總經理、餐飲總監、運營總監）的招聘與選拔；設計校園招聘、社會招聘體系，滿足各酒店及集團職能部門的人力需求。 4. 培訓與人才發展：搭建集團培訓體系，針對不同崗位（如基層員工、管理人員）設計標準化培訓課程（如服務禮儀、管理能力提升）；推動管理層繼任計劃，培養儲備干部，保障核心崗位人才梯隊。 5. 薪酬績效與激勵：制定集團統一的薪酬體系（結合行業水平和酒店層級差異化設計）、績效考核標準，確保公平性與激勵性；優化員工激勵機制（如業績獎金、晉升通道），提升員工留存率。 6. 員工關系與文化建設：統籌集團企業文化落地，通過活動、制度強化員工對品牌理念的認同；處理重大員工關系問題（如勞動糾紛），確保合規性；監督各酒店員工滿意度管理，提升團隊穩定性。 7. 合規與風險管控：熟悉勞動法律法規，制定集團人力資源合規制度（如勞動合同規范、社保公積金繳納標準）；指導各酒店規避用工風險，定期開展合規檢查。 崗位要求： 1. 學歷與經驗：本科及以上學歷，人力資源管理、工商管理等相關專業；8年以上人力資源工作經驗，其中至少3年酒店集團或大型連鎖企業人力資源總監/副總監經驗，熟悉酒店行業人力特點（如基層員工流動性、多門店管理）。 2. 專業能力：精通人力資源全模塊（招聘、培訓、薪酬績效、員工關系等），尤其擅長組織發展和人才梯隊建設；了解勞動法律法規及酒店行業用工規范，能有效規避合規風險。 3. 管理與協調能力：具備戰略思維，能將集團戰略轉化為人力資源舉措；擁有出色的團隊領導能力，能管理集團人力資源團隊并指導各酒店HR工作；跨部門溝通能力強（如與運營、財務部門協同）。 4. 其他要求：具備較強的抗壓能力和決策力，能適應集團內多地出差（如調研各酒店人力情況）；邏輯清晰，有良好的書面和口頭表達能力。

崗位職責 1、根據公司人力資源規劃制定相關部門的招聘策略、招聘計劃； 2、負責相關領域的人力資源市場分析，有效管理及優化招聘渠道； 3、負責相關部門的具體招聘工作，包括人才尋訪、面試、錄用等； 4、參與招聘體系建設及相關的優化、創新項目。 崗位要求 1、大專以上學歷，5年以上大型企業人力資源工作經驗，其中招聘工作經驗至少3年以上；有酒店同等崗位經驗者優先； 2、熟悉招聘業務流程以及各種招聘渠道； 3、熟練掌握兩種以上人才測評或面試技巧； 4、做過連鎖集團招聘經理，有連鎖酒店（東呈、華住、亞朵等）總經理招聘資源。

該崗位需要服從全國調配 崗位職責 1、負責酒店人力資源部的管理工作。 2、負責制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系，有效控制員工流動率。 4、制定酒店人力資源規劃，并組織實施。 5、組織完成年度培訓計劃，針對核心員工進行職業規劃。 6、建立和諧的勞資關系。 7、建立績效管理與考核體系。 崗位要求 1、從事酒店人力資源工作5年以上，其中2年以上管理經驗。 2、熟知國家、地區勞動法律法規及相關政策。 3、熟練掌握招聘技巧，擁有良好個性與魅力的授課風格，培訓技能嫻熟。 4、具備英語聽說讀寫能力。 5、管理類專業，接受過系統的人力資源管理理論培訓。 請注意：你的簡歷信息將會被我們轉發到我們的第三方招聘系統進行流程使用。我們會采用合理的安全措施來保護您的個人數據安全，如您繼續申請該職位，即表示您已知曉并認可我們的操作。

任職要求： 1、大專及以上學歷，酒店行業人事行政工作經驗5年以上。 2、掌握現代企業行政管理模式和人力資源管理等工作內容。 3、人力資源各模塊有深刻認知及實踐經驗積累，能夠帶領部門開展各模塊工作。 4、具備公司管理體系和相關制度擬定，執行能力。 5、敏感度高，對團隊診斷、優化和改進等方面具備豐富的工作經驗。 6、熟悉公司的日常行政管理職能，包括辦公室管理，印章管理、檔案管理、資產管理、車輛管理等。 7、具有很強的激勵、溝通、協調及團隊領導能力，工作踏實，態度積極，抗壓性強，富挑戰精神和創新意識。 8、價值觀符合集團企業文化要求，具有團隊精神。 9、英文可作為工作語言。 辦公地點：閔行區華漕鎮金豐路555號上海西庭網球俱樂部和公寓 項目簡介 上海西庭網球俱樂部和公寓為度假式建造風格的居住社區，一期由13棟多層法式地中海建筑, 總共193套豪華單元組成，二期由12棟多層現代時尚建筑, 總共216套豪華單元組成。每套公寓均可享受賞心悅目的園林景觀以及錯落有致的各色水景風光。小區中心還建有一萬多平米的健身娛樂設施配套齊全的高級會所。小區住戶及會員90%為歐美客人，可謂各國風土人情薈萃。 公司坐落于上海閔行區華漕鎮，比鄰地鐵沿線和主要的高架道路。公司每天有員工班車往返于市中心各停靠點，同時備有員工餐廳為員工提供免費膳食。上海西庭網球俱樂部和公寓遠離喧囂嘈雜的城市，工作環境優美，薪資福利理想，同時也為您鍛煉英語口語提供了免費的平臺。

About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group(LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. LHG's approach to hospitality centres on open and genuine interactions with guests,colleagues and the world around us.?With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers,delight guests, and embrace the company's vision to building great memories together. This role will be responsible for providing HR services to all Langham Hospitality Group (LHG) staff in China, including all GSOs in China, the Shanghai Regional Office. Ensure? smooth operation of the Shanghai Regional Office. Major responsibilities? Human Resources Services (HRS)? §? Assist the VP of Human Resources Operations, China to develop staffing/productivity model for various brands and continuously updating them as needed, assist in implementing and managing the projects to improve workforce cost efficiency in the China hotels. §? Assist to communicate and roll out China EIP. §? Assist to conduct HR related market surveys if necessary. §? Collect and consolidate monthly HR reports from hotel properties and offer HR dashboard support to hotels §? Assist to pre-opening hotel properties in HR function, including but not limited to providing guidance, enquiry and consultation. §? Assist property HRD operation,not limited to the enquiry and consultation §? Responsible for Lanham Career wechat operation and increase the number of followers. §? Organize Colleague Relations activities, coordinate on CONNECT(community service) activities. §?? Organize and follow up with colleagues to conduct MCS and make action plan. §? Ensure all the policies and procedures are in line with current Langham Hospitality Group’s corporate guidelines and local and government legislation §? Maintain and update of HR manual, policy and procedures and job descriptions §? Ensure Annual Performance Review are conducted timely by all LHG China colleagues §? Manage colleagues personal files for all LHG China colleagues systematically and timely. §? Upload employee profile to HCM system and keep necessary information updated continuously.?Ensure the accuracy of uploaded or entered data. §? Investigate colleague disciplinary cases and conduct disciplinary meetings (general staff level) with concerned colleagues and department heads. §? Conduct exit interview for managerial level and below §? Handle and investigate all work injury cases and liaise with related department head and government department §? Attend any legal labour cases §? Maintain good relationship and connection with government officials and external consultants such as labour bureau, district health control centre,health and education committee board, company lawyer, local tourism schools and universities, etc Recruitment? §? Responsible for recruiting staff of middle management level or below. §? Assist Human Resources Services (HRS) team of LHG in Hong Kong in searching and reviewing resumes of Manager or above positions. §? Assist to search potential and suitable candidates of GM and HRD for new hotels opening as designated. §? Establish a talent pool of potential candidates with resumes and contacts for future use. §? Assist to conduct background check or reference check for candidates. Assist to Candidate Experience Survey and conduct data consolidation or analysis if necessary. §? Conduct exit interview for managerial level and below. §? Responsible for visa application for expatriates. Compensation & Benefit (C&B)? §? Assist in docking with commercial medical insurance companies, and assist in the annual renewal process of commercial medical insurance.?To provide relevant consulting services to colleagues if necessary. §? Assist in coordination with the HR Service Agent company for colleagues salary, social security fund, housing fund as well as individual income tax related issues. Provide related HR enquiry service to colleagues if necessary. §? Support corporate C&B team on payroll calculation and related policies updates as needed, support PRC hotels annual salary review and annual bonus proposal. §? Leave control &administration – such as supervise and urge all colleagues to clear their leaves on time, sick leave applications are supported by valid sick leave certificate, etc.。 §? Assist in labor cost analysis and manning analysis of the hotels in China region if necessary. §? Conduct HR related surveys such as salary and benefits competitor surveys. Learning & Development (L&D)? ? §? Conduct Orientation Program, prepare Familiarization Program and Welcome kit for new hired. §? Conduct intranet system briefing for related colleagues. §? Responsible for collaborating with the corporate L&D team to ensure all training programs from the headquarters are effectively implemented and remain consistent with the headquarters. §? Coordinate with corporate office L&D team to ensure all learning projects implementation alignment with corporate requirement Hotel HR and corporate office to organize related training for colleagues such as Hotel Tour, Training, etc. Others § Perform any duties as assigned by the management deemed necessary. § Assist in HR related reimbursement process follow-up and processing, and ensure data accuracy.

【崗位職責】 1、負責酒店人力資源部的管理工作。 2、負責制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系，有效控制員工流動率。 4、制定酒店人力資源規劃，并組織實施。 5、組織完成年度培訓計劃，針對核心員工進行職業規劃。 6、建立和諧的勞資關系。 7、建立績效管理與考核體系。 【崗位要求】 1、本科及以上學歷，從事酒店人力資源管理工作5年以上。 2、熟知國家、地區勞動法律法規及相關政策。 3、擁有良好個性與魅力的授課風格，培訓技能嫻熟。 4、具備英語聽說讀寫能力，接受過系統的人力資源管理理論培訓。 5、有上海酒店籌開工作經驗優先考慮。

【崗位職責】 1、根據公司人力資源規劃制定相關部門的招聘策略、招聘計劃； 2、負責相關領域的人力資源市場分析，有效管理及優化招聘渠道； 3、負責相關部門的具體招聘工作，包括人才尋訪、面試、錄用等； 4、熟悉上海招聘市場、有校企合作渠道、人力供應商等資源； 5、有酒店籌開經驗優先考慮。 【崗位要求】 1、大專及本科以上學歷，5年以上大型企業人力資源工作經驗，其中招聘工作經驗至少3年以上； 2、熟悉招聘業務流程以及各種招聘渠道； 3、熟練掌握兩種以上人才測評或面試技巧； 4、思維敏捷，富有工作激情，具較強的溝通能力與抗壓能力。

1、制定并執行酒店人力資源戰略和計劃，確保其與酒店的戰略目標和業務需求相符合。 2、負責員工招聘、培訓、績效管理、薪資福利等方面的策略和計劃，并推動其落實。 3、監督和支持員工發展和職業規劃，為員工提供必要的培訓和發展機會。 4、建立和維護良好的勞動關系，處理員工投訴和糾紛，確保員工對公司的忠誠度和滿意度。 5、負責部門內各項管理，包括預算計劃、重點方向等重點管理。 6、負責對內外的聯系，對內實際匯報并落實工作；對外界積極主動接待聯系。

【崗位職責】 1、負責酒店人力資源部的管理工作。 2、負責制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系，有效控制員工流動率。 4、制定酒店人力資源規劃，并組織實施。 5、組織完成年度培訓計劃，針對核心員工進行職業規劃。 6、建立和諧的勞資關系。 7、建立績效管理與考核體系。 【崗位要求】 1、大專以上學歷，從事酒店人力資源工作5年以上。 2、熟知國家、地區勞動法律法規及相關政策。 3、擁有良好個性與魅力的授課風格，培訓技能嫻熟。 4、接受過系統的人力資源管理理論培訓。 5、有度假酒店或籌開工作經驗優先。 該職位為為項目儲備，項目地點為江蘇、浙江等地。

A Director of Human Resources will manage Human Resource related activities including succession planning, talent management, recruitment, learning and development and training, performance management, compensation and benefits, and employee relations initiatives. What will I be doing? ? As a Director of Human Resources, you will be responsible for the effective management and performance of all Human Resources related activities. This includes talent management, succession planning, learning and development and training, performance management, compensation and benefits, employee relations, and health and safety initiatives. Specifically, a Director of Human Resources will perform the following tasks to the highest standards: ? ? Plan and forecast the short and long-term talent requirements for the hotel to support its business plans Maintain a best practice recruitment approach, including the Company's vacancy management system, to attract the best applicants Build a strong career and succession planning system to retain and develop talent Implement training and development strategies to continuously improve performance and customer service Oversee the hotel's human resources database and payroll system Provide a framework for counseling, coaching, and welfare services Manage the Opinion Survey and the calendar of Team Member social events Manage and resolve, promptly and completely, all employee relations issues Maintain an awareness of competitor human resources activities and best practices #LI-VG2 Qualifications - External What are we looking for? A Director of Human Resources serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Tertiary qualifications, or other collegiate-level degree, in Human Resources or related field, required Previous human resources management experience in the hotel, leisure, and/or retail sector Excellent leadership skills and exceptional communication skills Strong commercial/business acumen A passion for leadership and the vision to create a winning team What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its?global brands.? Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.? And, our amazing Team Members are at the heart of it all!