Assign responsibilities to Housekeeping Hosts, implementing multi-Tasking principle and check their performance on a regular basis. 對客房主理分配任務，實施“一職多能”原則，并定期檢查其績效。 Enter the guest rooms according to the Standards and Procedure. 根據標準與程序進入客房。 ·???????Inspect rooms, and complete reports with verified status; inform cleanrooms to Front Desk, or update room states via property management system. 檢查房間并完成實際房態報表；把干凈的房間通知到前臺知道，或者通過房間管理系統更新。 Ensure that all Housekeeping Department requests are checked and ensure follow-up actions are conducted. 確保檢查所有客房部的需求，并確保付之于行動。 Ensure that all daily special guest rooms, special request rooms, long stay guest room for arrivals are checked and in line with the standard set-up by the hotel. 檢查當日將抵達的特殊客人房間、或有特殊需求的房間以及長住客的房間，確保房間內的擺放標準符合酒店的標準。 Ensure that the workplace is kept clean and organized, both at the front as well as the Back of House, Public Areas and all the guestrooms. 確保所有工作區域干凈整潔，包括酒店的前場和后臺、公共區域和所有客房。 Constantly train the Housekeeping Hosts on the Standards and Procedure. 根據酒店標準與程序對客房主理進行針對性培訓。 ·???????Monitor the implementation of the“Perfect Room” Program. 監督“完美房間”計劃的實施。 Communicate and coordinate with Engineering/ property operations the repair and maintenance program as related to guest rooms and public areas. 與工程部或酒店運營部一起，溝通和協調相關的客房和公區的維修和維護計劃。 Assist in conducting monthly inventory checks on all operating equipment and supplies. 協助對所有運營設備和用品進行每月盤查。 Control the requisitioning, storage and careful use of all operating equipment and supplies. 合理控制所有運營設備和物資的采購，儲存和使用。 Have a thorough understanding and knowledge of all Housekeeping related service and products. 對所有客房部的服務和產品有全面理解和認知。 ·???????Conduct daily pre-shift briefings on room occupancy, arrivals &departures, function / events of the day and special attention that is needed. 每天向當班同事介紹房間入住情況、到達和離店信息、當天的會議/宴會信息、及需要注意的事項。 ·???????Conduct inspections of guest rooms and provide feedback to HousekeepingHosts. 對客房進行檢查，并向客房主理提出反饋。 ·???????Identifies training needs and ensures departmental training plans aresuccessfully implemented. ?確 認 培 訓 是 必 需 的 ，并 保 證? 部 門 的 培 訓 計 劃 是? 順 利 完 成 的。 ·???????Provides support to front line personnel, so they can deliver thehighest level of outstanding guest service possible. 對 一 線 服務人員給予支持 ，促使 他 們能夠 提供最好的服務給 顧 客。 ·???????To ensure good interdepartmental communication, network, and teamwork. 確保跨部 門之間有良 好的 溝 通 、 交 流 和 團 隊 合 作 精 神。 ·???????Ensures that housekeeping personnel are familiar with in-housefacilities for the purpose of assisting guests. 保 證 客 房 部 人 員 熟 悉 房 間 內 的 設 施 ，以 便 給 客 人 提 供 更 好的幫助。 ·???????Maintains open channels of communication with the Assistant Housekeeperon all matters affecting the Housekeeping, Guest Service, Engineering andLaundry Department. ?對 所 有 關 于 客 房 部 、 賓客服務部、 工 程 部 、 洗 衣 房 的 事 情，與? 客 房 部 副 經 理 保 持 聯 系。 ·???????Conducts regular meetings within assigned area. 在 工 作 區 域 內 主 持 日 常 會 議。