Shangri-La Yiwu 義烏香格里拉 Shangri-La Yiwu is located in the city's landmark building—the Yiwu World Trade Center, at the heart of the financial and business district. It is a multifunctional urban complex integrating residential, commercial, office, retail, and entertainment spaces. The main tower stands at an impressive height of 215 meters, a playful nod to the Chinese homophone "Ai Yiwu" (Love Yiwu). Facing the Yiwu International Trade City (Phase 1) across the street, Shangri-La is also adjacent to the International Expo Center and Meihu Stadium. Floors 9 to 38 of Shangri-La Yiwu feature luxurious guest rooms (with a minimum floor area of 48㎡) and comprehensive serviced apartments (with a minimum floor area of 72㎡). Guests can enjoy panoramic views of the Yiwu River and the International Trade City from their windows. The property boasts multiple outlets, including Brown Sugar, Mix and Zui Xi Hu?Yue Xiu Wok. Whether it's traditional Western à la carte dishes, a fusion feast blending Chinese, Western, and Japanese flavors, or exquisite Jiang-Zhe cuisine crafted by a master Chinese chef, we offers a culinary experience that will delight every palate. 香格里拉位于城市地標建筑-義烏世貿中心，地處金融商務區核心地帶，集住宅、商業、辦公、購物、娛樂于一體的多功能城市綜合體。主樓樓體高達215米，取自諧音“愛義烏”。香格里拉與義烏國際商貿城一區隔街相望；毗鄰國際博覽中心及梅湖體育館。 香格里拉9層至38層，由豪華客房（建筑面積不小于48㎡）及綜合型服務式公寓（建筑面積不小于72㎡）組成。入住賓客可憑窗可遠眺義烏江江景及國際商貿城。 設有紅堂、食尚匯、醉西湖?越繡灶等多個餐廳。無論是傳統西式零點，還是中西日式融合美食暢饗，亦或是中國烹飪大師主理精致融合江浙菜，香格里拉總有一款美味驚艷您的味蕾。 We are currently looking for a?Duty Manager?to join our team. As a Duty Manager, we rely on you to: 1. Comprehensive knowledge of Shangri-La standard operating policies and procedures. 2. Manage the operation and workflow of guest relations department to maximize guest satisfaction. 3. Manage and guide staff and ensure the implementation of hotel policies and procedures. 4. Receive guest comments, hold daily and monthly meetings and identify areas of service that need improvement. 5. Create a positive and harmonious working environment to promote and develop team spirit. ? We are looking for someone who: 1. College degree or above, at least 2 years working experience in the same position. 2. Good image and temperament, proficient in computer operation, with strong English listening, speaking, reading and writing skills. 3. Be familiar with the contents and procedures of various emergency plans, and understand the reception etiquette and etiquette. 4. Dignified appearance, love hotel work, good at communication, good management and coordination skills, able to play a good role in management, leadership and supervision. 5. Pay attention to details, have a sense of responsibility, dare to take responsibility, Thorough organization and supervisory skills proficient in accomplishing the task. ? 工作概述： 1.全面掌握香格里拉標準操作政策和程序方面的知識。 2.管理賓客關系部的運作和工作流程，使賓客滿意度最大化。 3.管理和引導員工并且確保酒店政策和程序的執行。 4.獲得客人的意見，舉行每日和每月會議并指出服務中需要提高的區域。 5.創造積極和諧的工作環境以促進和發展團隊精神。 ? 崗位要求： 1.大專以上學歷，有同崗位工作經驗2年以上。 2.形象氣質佳，精通電腦操作，具備較強的英文聽說讀寫能力。 3.熟悉各種應急預案的內容和程序，了解接待禮儀、禮節。 4.儀表端莊，熱愛酒店工作，善于交際，具有較好的管理和協調能力，能夠很好的發揮其管理、領導和監督的作用。 5.注重細節，工作有責任心，敢于承擔責任，有很強的組織管理技巧，可以高效的完成任務。 ? If you are the right person, what are you waiting for？ Click the apply button now！