Job Description 崗位職責(zé) 1. Maintain close contact with existing clients, potential customers and partners. 1. 與既有的客戶和潛在的客戶及合作伙伴保持密切的聯(lián)系。 2. Efficiently identify and manage sales leads. 2. 高效認(rèn)知和掌握銷售線索。 3. Effectively resolve and handle guest complaints. 3. 能有效地解決并處理客人投訴問題。 4. Apply creativity to contribute meaningfully to hotel products and departments. 4. 發(fā)揮創(chuàng)造力，為酒店的產(chǎn)品及部門做出應(yīng)有的貢獻(xiàn)。 5. Meticulously plan client meetings, implement customer relationship management for scheduled clients, and achieve sales targets. 5. 仔細(xì)計劃與客戶的會面，對預(yù)定的客戶實施客戶關(guān)系管理，完成銷售目標(biāo)。 6. Monitor and report on market conditions and competitor activities within assigned territories. 6. 在所負(fù)責(zé)的市場區(qū)域內(nèi)，監(jiān)視和報告市場及競爭者的情況。 7.Prepare sales reports, ensuring accuracy of market and client information for effective follow-up. 7. 準(zhǔn)備銷售報告，確保市場及客戶信息的準(zhǔn)確性，以便于工作的跟進(jìn)。 8. Actively disseminate product information to enhance the hotel's visibility within assigned markets. 8. 積極地傳播產(chǎn)品信息，在負(fù)責(zé)的市場內(nèi)營造酒店的知名度。 9. Assist in planning and coordinating sales activities. 9. 協(xié)助計劃和配合銷售活動。 10. Support the development and production of all hotel promotional materials. 10. 協(xié)助配合開發(fā)制作所有酒店促銷材料。 11. Manage the client database and ensure timely updates. 11. 管理客戶檔案數(shù)據(jù)庫，并及時更新。 12. Execute tasks assigned by superiors and achieve market sales targets. 12. 執(zhí)行上級要求的任務(wù)，完成市場銷售目標(biāo)。 13. Adhere to the hotel's staff code of conduct, policies, and procedures. 13. 遵守酒店酒店的員工守則、政策及程序。 Job Requirements 崗位要求 1. Preference given to candidates with sales experience in luxury resort hotels, possessing excellent interpersonal and communication skills. 1. 有高奢度假酒店銷售工作經(jīng)驗者優(yōu)先，出色的人際交往和溝通技巧。 2. Possesses the ability to grasp and comprehend market dynamics and competitive landscapes. 2. 能夠掌握和理解市場和競爭。 3. Four years' experience in sales and marketing, with a sound understanding of the Jiangsu-Zhejiang-Shanghai sales market. 3. 4年銷售與市場推廣方面的經(jīng)驗，對江浙滬的銷售市場有一定的了解。 4. Demonstrates strong written and oral proficiency in both Chinese and English. 4. 具備良好的中英文讀寫能力。