崗位職責 1、協助部門總監制定并完善公司各項培訓/質檢管理制度。 2、建立公司培訓與質檢體系。 3、協助部門總監對公司企業文化進行塑造和落地。 4、對各民宿項目的培訓工作進行督導和評估。 5、負責員工入職培訓及內外部培訓資源的整合與有效利用。 6、負責各類員工活動的籌備與組織。 7、對運營業態日常的質檢巡查及整改結果的追蹤反饋。 崗位要求 1、大專以上學歷，有相同崗位工作經驗3年以上。 2、具有良好的溝通能力和協調能力。 3、具有較強的文字綜合能力和口頭表達能力。 3、能按照酒店經營發展對人才的需要，制訂酒店總體培訓規劃和實施計劃。 4、具備教育學、心理學以及酒店管理理論知識。 5、熟悉員工的規律、特點和崗位培訓工作程序。 6、熟悉掌握各運營部門的運營流程和sop。 7、PPT技巧熟練，具備獨立開發新課件的能力。

【崗位職責】 1、負責酒店人力資源部的管理工作。 2、負責制定酒店人力資源政策、制度。 3、建立酒店的招聘管理體系，有效控制員工流動率。 4、制定酒店人力資源規劃，并組織實施。 5、組織完成年度培訓計劃，針對核心員工進行職業規劃。 6、建立和諧的勞資關系。 7、建立績效管理與考核體系。 【崗位要求】 1、大專以上學歷，從事酒店人力資源工作5年以上。 2、熟知國家、地區勞動法律法規及相關政策。 3、擁有良好個性與魅力的授課風格，培訓技能嫻熟。 4、具備英語聽說讀寫能力。 5、管理類專業，接受過系統的人力資源管理理論培訓。

【職責內容】 職責說明： 1、負責為美容院沙龍客人提供專業的美容服務。 2、講究職業道德，做到文明服務，保持美容的高水準服務，維護公司聲譽。 3、定期建立貴賓及?？蜋n案，了解他(她)們的愛好、要求及皮膚的特性，以便更好地提供服務。 4、負責保管美容及按摩工具，對工具、美容用品的采購提出建議。 5、參加美容院晨會，完成每天工作流程報表與每月總結報表。 6、完成店長安排的其他工作。 職位要求： 1、皮膚好，儀表大方，熟悉美容產品和手法， 2、持有美容師證書者、有美容院工作經驗者優先考慮； 3、良好的語言表達能力，善于溝通，服務意識強，工作耐心細致； 4、吃苦耐勞，愛崗敬業，良好的個人素質，較高的職業素養和道德； 5、性格開朗樂觀，積極向上，團隊協作能力強。

崗位職責 1.協助酒店高級管理層負責及整個飯店的運作收集對客服務過程中所產生的問題信息。 2.賓客服務經理在前廳經理的直接領導下，在當班期間負責整個酒店的正常運作。 3.要負責處理賓客的問題和投訴。 4.要負責重要賓客的迎領工作。 5.進行整個酒店的安全和日常的設備檢查工作。 6.解決當班期間發生的安全問題。 7.向其它班次協調交班記錄上需要溝通的事項。 崗位要求 1.大專以上學歷，有國際酒店同崗位工作經驗優先。 2.能用流利的英語從事前廳服務形象氣質佳，精通電腦操作，具備較強的英文聽說讀寫能力。 3.儀表端莊，熱愛酒店工作，鉆研業務，反應敏捷，善于交際具有較好的管理和協調能力，能夠很好的發揮其管理、領導和監督的作用。 4.注重細節，工作有責任心，敢于承擔責任，執行力較強。 5.有上進心和良好的學習能力和抗壓能力。

1.負責新老客戶的開發和維護工作，收集客戶意見和需求并及時反饋; 2.利用公關銷售技巧，按照所制定的價格、優惠、折扣政策，積極做好宴會銷售接待工作、協議的簽定、后續跟進工作; 3.根據客戶需求，提出菜品的合理建議和意見，做好菜品安排工作; 4.根據公司季節性、節假日活動對新老客戶進行推廣宣傳; 5.對客積極主動，及時解決、跟蹤有處理客戶問題，并上報領導; 6.參與部門及酒店的各項培訓，學習和掌握培訓知識; 7.完成上級交代的各項工作。

崗位職責 1.協助廚師長管理對整個西廚房所有區域，保證一切正常，并有利酒店營運。 2.熟悉酒店對廚房的食品準備和擺盤標準。 3.在保證食品正確的出品，盤點和需求的前提下控制好食品成本。 4.主動負責并完成食品衛生相關表格，食品標簽、儲藏等。 5.協助廚師長進行新的食品推廣，菜單推廣。 6.堅持定期回顧營運標準并更新和改進。 7.管理所有分部門的財產、設備。 8.通過公平公正的溝通與合作，建立與酒店其他部門的良好合作關系。 9.保證所有員工遵循安全工作條例并報告所有安全隱患。 職位要求 工作能力：至少3年西廚房工作經驗 語言：很好的溝通能力, 教育：高中學歷并相關廚房培訓

崗位職責 1.為客人及員工提供現場醫療救援服務，在醫務室提供服務以及在其它時間按需提供服務：接待、檢查、照顧、支持、建議和治療 2. 就發生意外事件的處理方法為所有部門經理提供培訓 3. 對所有員工提供預防服務 4. 確保符合度假村的衛生和安全流程 5. 保持醫務室設備、醫療箱和急救箱處于正常工作狀態 6. 管理庫存和訂購補給 7. 在日志本上記錄日常記錄過程 8.與當地醫生和醫療機構保持良好的關系、為度假村醫生提供技術援助（兒科醫生、潛水醫生等）  崗位要求 1. 具有相關專業背景及資質 2. 須掌握基礎英語及流利普通話，掌握其它外語者更佳  3. 該崗位需每周工作6天  【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

1. Maintain organization of banquet service areas. ? ? 維護宴會服務區的組織性。 2.? Review menu/service (BEO) with banquet service manager and banquet chef on a daily basis. ? ? ?每天與經理及主廚回顧菜單及服務. 3.? Communicate any additional set-up requirements with head houseman and banquet service manager. ? ? ?當有任何變動，需要變換臺型、設備時需要和負責的人或經理報告。 4.? Coordinate all food requirements with the kitchen, including accurate counts for preparation and plating. ? ? ?與廚房協調所有食品要求，包括配制品和盤子的精確數量。 5.? Coordinate all liquor requirements with the beverage manager. Be responsible for maintaining budgeted banquet beverage cost. ? ? ?與酒吧經理協調所有酒水需求，負責控制宴會酒水的成本。

Ensure day-to-day operational efficiency of the section. 確保每天每個部門的工作能被有效的完成。 Assign rooms and delegate jobs to room attendants / housemen.確定房間和指派工作給樓層服務員。 Ensure staff under his / her jurisdiction performs their duties and responsibilities according to approved systems and procedures. 確保員工在領班的管轄內對他們的工作負責。 Give additional assignments over and above regular duties if required. 如果有要求可以給于額外的協助。 Prepare work schedules and distribute work assignments / projects and room allocations for VIP’s and RA’s fairly. 準備工作安排和安排計劃清潔及公平的分配給每位樓層服務員的工作量 Keep all linen and supply closets neat, clean and stocked.保持所有的布草備品柜干凈清潔整齊，備量充足。Pick-up computer print-out and room allocations from the Coordinator / Order Taker and act accordingly.從文員處打印當天的報表Carry out the following routine assignments:貫徹和落實日常工作的分配：Ensure room attendants / housemen emptied and cleaned their vacuum cleaners, and other cleaning tools before going off duty.樓層服務員確保在下班之前清理吸塵器和整理好其他的清理工具。Check room attendants while cleaning guestrooms to see if proper and correct procedures are being used.檢查服務員在清潔房間時是否按照正確的方法和流程。Ensure that VIP’s and RA allocated rooms for the day are given priority cleaning.確保貴賓房間和當天客人的房間預先得到清潔。Inspect all VIP rooms by 11:30 AM and block rooms  prior to guests’ arrival.在11點30分之前檢查所有的貴賓房間及準備好給預先要到的客人房間。Ensure flower arrangements provided in the rooms are fresh, potted plants in good order and not withered and fruits are fresh.確保房內的花和水果是新鮮的，小植物保持良好狀態Ensure that all amenities and guests supplies are complete and according to standard set-up.確保所有的備品和客用品都按照標準擺放。Check out-of-order rooms for developments and progress, Follow up with engineering檢查壞房的進展和計劃并協調工程部及時維修。Check all occupied rooms, after room attendants have cleaned them and ensure they are properly cleaned and serviced, and supplied are replenished.在服務員清潔住店房間后，檢查他們是否按照正確的方法清潔和服務，及所有的客用品都已經補充齊全。Check turn-down rooms and ensure proper procedures are followed.檢查開夜床和確保流程是否被正確遵守。Inspect departure rooms and ensure that they are communicated immediately to the housekeeping office.檢查離店房間和確保他們立即與客房部辦公室保持溝通。Report / notify the Assistant Executive Housekeeper regarding:報告及通知客房部經理work problems 工作問題guests’ special request and habits 客人的特別要求及喜好。any unusual happenings on the floor concerning Hotel guest and staff關于酒店客人和員工在樓層發生的任何問題。loss and damage of furniture, fixtures and equipment所有家具設備的損壞記遺失。Safe deposit box left locked by guest up on check-out and not attended to immediately thus causing delay in releasing the room.退房后客人未清理保險箱，及延房客人Inspect the carpets shampooed, repaired or re-installed in the guest floor to ensure that the standard set forth is met.檢查清洗地毯，維修客房地板，保證一切按標準操作。Inspect guestrooms and public areas. Ensure that they are neat, clean, orderly and sanitary.檢查公共區域，保證他們整齊，干凈，衛生When assigned in the early shift (7:00 AM), prepare individual supervisor’s work sheet; ensure accurate logging of pertinent data such as extra departures for the day and extra items loaned to the guests; conduct early morning inspection of all guest floor corridors, pantries, service areas, backstairs and out of order rooms; prepare and submit observations to the Executive housekeeper before the daily morning meeting with the rest of the floor supervisors.早班當值，準備領班報表，登記相關信息，例如當天的退房，客人借用物品，檢查樓層服務區，后通道和壞房，準備會議要點給經理和其他領班。When assigned in the evening shift, inspect vacant occupied rooms at random to counter check the work of the evening chambermaid. Room attendants / housemen in turning down beds; give back departure rooms, prepare VIP room allocations.中班當值，檢查中班員工的房間，晚床服務及檢查晚退房客人房間，準備第二天早到的貴賓房間。Ensure services trolleys and trays are not left in the corridor / hallway and immediately brought to the service area in a tidy condition and according to standard procedure.確保員工的工作籃不要放在走廊上，并且根據規定保持良好狀態Ensure mini bar set-up in rooms are replenished and complete. Supervisor and assist in the mini bar operations. Conduct monthly mini-bar stock taking.確保散客房間的小冰箱被補充，并做好報表Ensure all items left behind by guest are forwarded to the housekeeping office immediately and that staff follow Lost & Found procedures.保證客人的遺留物品都交至客房部辦公室，員工都能遵守事物招領的程序。Ensure par stock of linen, guest and cleaning supplies are maintained.保證客用布草和清潔用品及時的供應Ensure that there is no over-stock of any cleaning and guest supply items in the pantry. Ensure that they are safeguarded against wastage, shortage or loss.保證工作間沒有過量的客用品，員工不要浪費客用品Report to the Assistant Executive housekeeper any solutions or tools which need replacement or repair.及時報告上級需要維修或更換的工具Conduct regular inspection of storeroom before requisitioning for supplies and chemicals, to ensure proper control.定時檢查倉庫，確?？刂坪每陀闷罚幩repare weekly store requisitions of guest and cleaning supplies.準備每周的領料單Supervise, train and re-train room attendants / housemen, especially on special cleaning procedures and then follow-up.管理和培訓員工，尤其是一些特殊的清潔程序。 Recommend medial and disciplinary measures for staff if and when necessary. 在可能狀況下員工犯錯建議給員工一些勸告。 Rectify and reprimand staff of wrong working attitude and standards. 糾正員工不正確的工作態度和工作質量。 Read evening and overnight hand-over of floor supervisors and note down important matters concerning his / her assigned floor which deed immediate attention. Sign prescribed logbook after reading.閱讀中班和夜班的交接并記錄一些重要信息，并要簽字。 Continue unfinished jobs / tasks of previous shift. 更進前一班次未完成的工作。 Follow-up with engineering department all pending work orders. 跟進一些工程部未完成的工程。 Request for early make-up rooms to be relayed to Room attendants / housemen immediately for action. 安排員工打掃一些客人需要或早到的房間 Account for room attendants / housemen’s worksheets / reports檢察員共的工作報表 Report all changes of room status, any maintenance defects to the Housekeeping office at once.立即報告有房態差異，任何工程問題及時匯報Collect floor master keys and room attendant’s / housemen’s reports at the end of the shift.在下班之前收集樓層所有的鑰匙在 Read and check reports of room attendants / housemen and ask staff to explain for unfinished jobs. Send back room attendant / housemen if it is necessary to finish the job. 檢察員工報表，并且讓員工解釋未完成的工作，讓他們完成。 Give proper hand-over to the next shift floor supervisor based on reports submitted by subordinates. 根據當天工作報告留交接給下一個班次的主管。 Act on all decisions and programs of the Executive Housekeeper. 實施所有服務總監和行政管家制度的一些決定和計劃。 Ensure all floor staff understand and follow rules and regulations of the Housekeeping department and house rules of the hotel.確保樓層員工理解并且遵守客房部所有規章制度。 Ensure all floor staff are aware of hotel emergency and safety procedures including pest control.所有員工知道樓層上遇到突發事件的處理程序。Monitor room attendants’ grooming.注意員工儀容儀表 Ensure staffs are wearing prescribed and complete uniform and name tags. 保證員工穿制定的工作服和佩戴名牌 Establish and maintain effective communication within the housekeeping department.在部門內建立良好的溝通。Maintain personal grooming as per hotel’s standard to project / maintain an efficient professional image for the hotel and set example to subordinates.按照酒店的標準修飾自己良好的職業形象，在員工面前做表率的作用Safeguard guests and hotel properties and tightly monitor the entry of guest rooms by hotel employees and subcontractors’ personnel.保護客人及酒店財產的安全 Retain key assigned to you in your possession at all times. 保管好你分管的鑰匙 Never leave your master key card in the energy – saving device. 任何情況不能留下萬能鑰匙 Never leave the door open and room unattended at any time. 任何時間都不能開著門離開房間 Ensure that the guest room door is locked when you close it. 保證你在關門時，確定門被鎖住的 Open doors for non-key holder housekeeping staff or other hotel staff (e.g. Engineering, Bellmen, Room Service Waiters, outside contractors, etc.) and properly record time of entry, mane party and reason for entering room. 為沒有鑰匙的員工開門例如工程部，行李員，客房送餐與外企公司，記錄好時間和為何原因開門。 Report immediately to the Housekeeping order taker any valuables or documents, such as passport, wallet, money, jewellery, etc, lying on the bed or table. Do not touch and wait for the arrival of the guest service officer. 報告給房間內有價值的東西和文件，例如護照，錢包，珠寶等物品放在桌上或床上的不要碰它們通知客戶關系經理。 Report immediately to the housekeeping order taker any unattended bags, luggage, parcel, etc. left in inappropriate places. 立即報告無人看管的行李，包裹，留在合適的地方 Must minimize entry into occupied guest rooms. 盡量減少進出客房的機會

1.負責宴會廳區域的AV設備及燈光設備的管理，會議時設備的準備、操作，會議后的整理收集，各種信號線故障的檢修以及重要報修與采購。 2.宴會廳各會議室空調開停，會議場地溫度控制及測溫。 3.負責大型宴會、會議在燈光及AV方面的配合、協調工作。 4.負責各種會議用電話(包括會議三方通話), 視頻會議、電腦設置、數據寬帶安裝調試。 5.宴會結束，清點與檢查廳房內物品及設施、設備。

工作職責：加入我們并開始您的職業生涯 在喜來登酒店，我們超越自己所做的一切。我們的靈感來自于客人以及相互交流，并推動我們把事情做得更好。我們熱愛自己的事業，我們傾盡所有。當客人入住我們酒店時，我們提供的絕不僅僅是一間帶床的客房。這是一種體驗。我們正在尋找準備超越自己所做的一切的人。如果您下定決心，真正推動并改善自己和周圍其他人的生活，我們鼓勵您與喜來登攜手譜寫未來的職業生涯。 職位概述??????回應并處理客人的維修請求。與客人/顧客溝通并解決維護問題。對工具、廚房和機械室設備進行預防性維護，包括清潔和潤滑。目視檢查工具、設備或機器。攜帶設備（如工具、無線電設備）。識別、定位和操作設備的所有截止閥和建筑物的所有公用設施截止閥。根據需要維持維修部件庫存和請購部件及物資。采用經批準的溝通程序和標準，將每天發生的活動和問題傳達給其他班次。表現出以下類別的基本知識或獲取知識的能力：空調和制冷、電氣、機械、管道、氣動/電子系統和控件、木工和飾面處理技能、廚房設備、車輛、節能和/或一般建筑。進行所有表面處理、噴漆、干式墻和木飾板小修、燈泡和空調過濾網更換，以及對噴漆或修理區域進行全面徹底清理。對所有類型的設備、管道（如沖水馬桶和疏通排水管）、電氣部件（包括燈具、裝飾用具、延長線、吸塵器、互聯網設備）進行測試、故障排除和基本維修；更換電氣開關和插座，以及其他客房物件。安排電視節目，并履行一般家政和工程相關的物品庫存清點職責。在履行任何維護工作之前，采用上鎖掛牌系統。對室內外景觀以及外部景觀噴頭進行維修，表現出基本的計算機技能，包括輸入空氣處理器時間表并調節溫度變化。????? 遵守所有公司和安全政策及程序；報告任何維護問題、安全隱患、事故或傷害；完成安全培訓和認證；并妥善存放易燃材料。確保制服和個人儀表整潔而專業；維護專有信息的機密性；并保護公司資產。根據公司的標準，歡迎和答謝所有客人；預期并滿足客人的服務需求；為殘障人士提供協助，并感謝客人的真誠贊賞。遵守質量預期和標準。與他人建立和保持積極的工作關系；支持團隊達成共同目標；傾聽并適當回應其他員工的問題。使用清晰、專業的語言與他人交談。在沒有他人協助的情況下，移動、舉起、攜帶、推動、拉動和放置重量不超過 50 磅 （22.68 kg） 的物體，并可在他人協助下舉起或移動更重的物體。上下樓梯、服務坡道和/或梯子。雙手上舉過頭或下伸過膝，包括屈膝、扭身、拉伸和彎腰。使用計算機輸入和查找工作相關信息。 根據要求履行其他合理的工作職責。??萬豪國際秉承機會均等、一視同仁的招聘原則，致力于建設多樣化的員工隊伍，營造包羅萬象的企業文化。任職資格：同上

崗位職責 1.查看交班記錄，了解上一班的移交事項，并負責處理。 2.熟悉預訂資料，了解客情，尤其要記住即將來電的貴賓、?？偷男彰?，了解酒店的所有活動。 3.熟悉酒店有關客房銷售的各項政策，向來店賓客推銷客房，努力爭取最好的經濟效益。 4.熟練前臺各項專業業務和技能。 5.熟練掌握店內信息，提供準確的問訊服務。 6.負責為下榻酒店的賓客辦理入住登記手續。 7.負責客房房卡的管理和發放工作并嚴格遵守驗證制度。 8.制作有關報表，為其它部門提供準確的接待信息。 崗位要求 1.大專以上文化程度，流利的英語口語。 2.性格開朗、頭腦靈活、工作踏實，具有較強的服務意識、推銷意識和責任感。 3.通曉酒店各項對客政策、設施設備及服務種類以及前臺工作程度和規范。

【崗位職責】 1、構建并完善公司財務管理與會計核算體系，對財務團隊的核算及成本控制工作進行全面監督指導。 2、負責項目整體資金運作管理，包括編制年度財務預算和決算方案，策劃資金使用計劃，以及制定利潤分配或彌補虧損的詳細策略。 3、深入分析項目運營數據，從財務角度提供經營改善建議，助力提升公司整體運營效率。 4、嚴格審核各項財務報表的準確性與時效性，定期向高層呈報財務報告并輔以專業的財務分析。 5、負責稅務申報工作的組織執行，確保及時足額上繳稅金，并與財稅部門保持密切的業務聯系。 6、配合內外部審計工作，確保所有對外編報的財務數據真實可靠。 7、主導采購管理流程的制定與優化，并監督其執行情況。 8、全面負責部門的日常管理事務，包括但不限于員工指導、培訓、評估等工作。 9. 制定倉庫管理制度及相關資產管理流程，并協助上層確保其有效實施。 10. 參與制定和維護公司層面的財務管理規范制度，跟進并確保各項財務制度得到切實執行。 【崗位要求】 1、年齡介于35至48歲之間，本科及以上學歷，具備8年以上高星級酒店或文旅行業財務部門負責人工作經驗，必須有全盤管理和搭建的項目籌備經驗。 2、精通財務會計知識體系，熟悉稅法規定，能夠熟練運用會計電算化軟件處理財務工作。 3、具備優秀的組織協調能力和外部關系管理能力，能夠在復雜環境中高效決策。 4、出色的團隊領導才能和良好的團隊協作精神，能夠承受高強度的工作壓力并保持冷靜判斷力。 5、在成本管理控制方面有豐富的實戰經驗，擅長通過數據分析發現風險點并提出改進意見 。 6 、工作細致認真且責任心強 ，對于財務管理工作。 7、有多元化經營項目賬務處理的經驗。 工作地點：云南.西雙版納<雨林宿集>（文旅項目） 能力優秀者薪資可浮動。

Main missions  1.Ensure the quality of welcome and services provided to the groups, with his/her perfect knowledge of the Village. 2.Ensure the follow-up of the groups’ programmes and the fair application of the contract’s articles. 3.Be the main contact between the Village and the Client Company. 4.Manage and train his/her team. 5.Ensure the operations’ economic and qualitative results. 6.Implement dynamic local sales to groups to optimize his/her financial objectives.   MANAGE THE TEAM 1.Train and make sure that his/her direct staff members also pass on training 2.Work out the team’s work schedule, distribute tasks,in compliance with local and Club Med’s regulations 3.Participate and make sure that the team participates to the village life (according to the groups’ schedule) 4.Lead, motivate and guide the GOs and GEs in his/her department, during weekly meetings 5.Carry out the team’s individual assessments and identify potentials 6.Decide and discuss sanctions for faults observed, jointly with the Human Resources 7.Participate to weekly operation meetings with the Hotel Department   MANAGE THE CLUB MED BUSINESS ACTIVITY 1.Carry out the implementation of the programmes for the eductours or internal seminars and spotting trips 2.Be liable for the inventory (beginning and end of season) of Club Med Business premises and equipment 3.Prepare the investment/renovation/maintenance requests for the following season 4.Draft the end of season results and report and do the filing 5.Ensure compliance with the budget and end of month realizations 6.Account for economic results 7.Be aware and be known of local competitors   GENERATE DYNAMIC SALES (if no sales team in the Village) 1.Be able to identify and qualify local companies’ potential 2.Design a sales offer adapted to the Village 3.Respond to local requests and develop local turnover 4.Negotiate and lead sales 5.Participate to local exhibitions and events in connection with the promotion of Club Med Business 6.Monitor the payment of deposits and carry out local invoicing 7.Carry out the assessment of groups sold locally Requirements: 1. Specific colleague course or above 2. Good English spoken and writing 3. Experience in the same postion at least one year 4. Accpet work 6 days a week

職位描述: 1. 用英語為賓客提供優質的酒水服務。 2. 出品酒水并進行收費酒水的銷售。 3. 吧臺的日常和月盤點，填寫銷售盤點表。 4. 吧臺日常酒水的申領，補充和保管。 5. 吧臺設備、用品的保養使其正常運轉。 6.協助副經理進行部分管理 任職條件: 1.能使用英語進行日常溝通。 2.兩年以上酒水出品經驗，一定的管理經驗 3.良好的酒水知識，熱愛本職工作，有責任心，能吃苦耐勞。 4.身體健康，儀表端莊。 5.該崗位需每周工作6天?? ? ? ? ? ? 福利： 1. 雙人住宿 2.一日三餐國際自助餐廳 3. 吧臺飲料暢飲 4. 度假村內所有娛樂活動及場地設施免費使用 5. 機場接送服務 6. 工作滿一年往返度假村和住址機票 7. 完善的工作意外傷害保險及社會保險 8. 國際化G.O團隊 9. 擁有登臺演出的機會 10. 每年輪換海外及大中華區度假村工作機會 11. Club Med海外度假村免費房間 12. 快速晉升通道

中高端酒店儲備店總 6個月-1年的培養成長期 負責酒店經營、業主溝通、各項指標達成、團隊建設 有酒店管理經驗2年以上

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike. ? The General Manager has the responsibility of the total performance of the property, implementing agreed Hilton strategies, ensuring the business has the correct focus to deliver the right level of profitability.?? This role leads a team of highly experienced senior executives including Director of Operations, Director of Finance, Director of Human Resources and the Commercial Director.? As a team, he / she will build and maintain a good public image for the hotel and achieve an 'esprit de corps' amongst team members. ? What will I be doing? As the General Manager, you will be responsible for performing the following tasks to the highest standards: Foster creativity and innovation within the team. Recognize Hilton's brand culture and live Hilton's values by example every day. Lead the hotel to achieve the key performance indicators, including but not limited to manage ongoing profitability of your hotel, ensuring earnings and revenue, team member and guest satisfaction targets are met and exceeded. Make annual / quarterly / monthly budget, forecast and work plan, implementing them effectively. Lead in all key property issues including capital projects, customer service, and refurbishment. Ensure all decisions are made in the best interest of the hotels and Hilton. Deliver achievable hotel budgets and set other short- and long- term strategic goals for the property. Ensure that Hilton brand standards are fully implemented, and hotel comply with all regulatory requirements which include hygiene and safety standards. Lead in all aspects of business planning. Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton. Hold regular briefings and communication meetings with the HOD team, respond to audits to ensure continual improvement is achieved. Maintain good communication with the owner company periodically to ensure that it is aware of the hotel's operating conditions and it is satisfied with the hotel's operation. Perform all relevant requirements and tasks of Hilton. What are we looking for? A General Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Hospitality: You are passionate about delivering exceptional guest experiences. Integrity: Do the right thing, all the time. Leadership: Strive to be leader in our industry and in our communities. Teamwork: You are team player in everything you do. Ownership: You are owner of your actions and decisions. Now: You operate with a sense of urgency and discipline. College degree or equivalent. Hospitality / travel / leisure industry management professional. Minimum 1 year of experience in similar capacity with international chain hotels or 3-5 years as Director of Operations or Commercial Director working experience in international brand hotels. Strong proficiency in English and Chinese to meet business needs, with the ability to do some translations. Proficient in Microsoft Office. Resourceful, creative and maintain flexibility. ? What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

【崗位職責】 1. 協助財務經理負責行政管理、財務和內部控制 2. 監督各部門的賬務 3. 管理度假村保險箱及現金流動 4. 每日和每月結賬 5. 管理和收取客人付款 【崗位要求】 1. 財務管理能力，例如：分析損益表，完成經營預算、短期和長期的預測和主持完成資本支出計劃。 2. 較強的溝通能力（口語、聽力和書寫） 3. 較強的分析能力 4. 熟練使用應用軟件和度假村系統，技術能手 5. 熟練掌握和維護關系，例如員工關系、客戶關系和供應商關系 6. 具備度假村運作知識 7. 較強勞動力管理能力 8. 該崗位需每周工作6天 【G.O福利】： 雙人住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。

MAIN MISSIONS: -He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements. -He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team -He insures the delivery of the services integrating the animation of the village ORGANIZE THE BAR -Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program -Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up -Determine product needs respecting for the ordering schedule -Control the rotation of day stocks taking into account hygiene standards and economical constraint -Apply the F&B agreements partnership according to sector  -Organize the workload of the bar team -Optimize the use of the given material MANAGE THE BAR -Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs -Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager -Identify and argue equipment requirements (PMH, Cleaning products) -Participate in the elaboration of the conditions of contract of the special events -Optimize the pricing, engage promotional actions, strengthen the display   ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS -Apply the procedures and the standards ("Quali-Signs" "Pro-Signs") -Control the application of Quali-Signs and Pro-Signs in bars - Engage corrective actions to be in line with Quali-Signs and Pro-Signs -Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced) -Give an opinion on the quality of the delivered goods -Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs -Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events -Report in the RRB or Responsible Hotelkeeper if necessary  ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY -Apply the HACCP method and the safety regulations - Control the application of the method HACCP and the safety regulations in bars -Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks -Organize and inspect the cleaning of premises, equipments and materials -Watch the maintenance of premises and equipments -Report in the RRB or Responsible Hotelkeeper if necessary  MANAGE ITS BAR TEAM -Train GO / GE -Evaluate GO / GE on the objectives fixed with them -Reveal in his(her) team the GOs and GEs with potential ( key GO) -Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country) - Warn the F&B Manager or HSM if any noticed grave facts -Animate and motivate its team

大專及以上學歷 有從事中高端連鎖酒店管理經驗

【任職資格】 1，四、五星級酒店同等職位三年以上，中西廚房工作經驗。 2，具有較好的溝通能力，善于廚房成本控制和團隊的管理。 3，擅長淮揚菜、杭幫菜系的烹飪和制作，熟悉西北菜的出品。 4，具備新菜品研發的經驗和創新的能力。 【崗位要求】 1、管理并指導員工、保持與酒店各個部門進行良好的溝通、與所有員工建立健全可靠的合作關系，幫助員工盡可能發展潛力，檢查員工的出勤情況。 2、定期檢查所有員工外表的清潔，讓他們以自己整潔的外表和制服為榮。 3、制定并完善培訓計劃，主持培訓課程。 4、評估培訓及發展前景。 5、愉快和親善地與客人打交道，做到能引導客人，友善，可靠，并以外交家的姿態服務與客人。 6、高度服從性，具有優秀管理監督技巧；培養并幫助員工發展，鼓勵創新。 7、以此來發展并激勵我們的員工。 8、制定嚴格的客人服務標準，工作中做到心中有客人。 9、以身作則，積極解決各種問題起到良好的示范效果。與客人和員工保持清晰明了的溝通。 10、積極完成各項任務，把握機會學習各種新的知識和技巧，不斷提升個人素質。 11、靈活機動，應變能力強。 12、建立良好的團隊精神，協同工作，為了共同的目標努力。 13、為各項運營流程的發展獻計獻策。 14、以良好的態度履行自己的職責。 15、向客人以及供應商推薦酒店的服務性以及便捷性。 16、確保所有廚房設備以及用具的正常運行。 要求候選人中廚房背景。

【崗位職責】 1、制定和實施房務部的運行計劃、預算計劃。 2、優化房務部的管理體系，下達房務部的運行管理目標。 3、全面控制部門的管理費用、固定費用和變動費用，節約開支。 4、定時查閱各分部門的工作日記和每周總結匯報，督查各分部門的工作進度及時發現問題，糾正偏差，作出處理。 5、對本部門的安全、消防、衛生工作負責，及時掌握新的規范、條例，因地制宜的實施好各種防范工作。 6、 熟悉本部門經營范圍內的經營管理和行政管理知識，了解與商業、酒店等經營有關的法律法規知識。 【崗位要求】 1、大專以上文化水平，英語口語流利，良好的職業形象，有奢侈品牌/高端度假酒店3年以上所屬職務工作經驗。 2、對前臺接待，客房服務、公區管理有實際管控經驗。職業道德與自我驅動力強。 3、了解熟悉客人的消費心理關注客戶需求。 4、全面負責房務部的運營、管理及使客房利益最大化。 5、具有良好的溝通技巧和對客溝通能力，和超前的創新意識、營銷思路和豐富的房務管理經驗。

 崗位職責： 1. 負責度假村財務部門整體運營，包含財務、采購 2. 協助度假村高層管理人員提供有效的財務管理、成本控制、流程合法合規管理、從財務影響面提供專業的建議和解決方案。 3. 管理團隊并發展人才，建立一支高效的團隊。 4. 熟悉度假村運營，能夠預測風險并能夠有效進行風控管理。 5. 保證度假村稅務、財務等符合國家各項及Club Med各項規定。 6. 協助各運營部門制定合理預算并做好費用把控的管理 崗位要求： 1. 中國籍，學歷本科及以上 2. 英文口語及書寫能力 3. 縝密的邏輯性思維及數據分析能力。 4. 熟悉各類稅務及財務政策、保險政策等法律法規 5. 誠實、踏實、務實。 6. 團隊管理及建設能力 7. 具有國際品牌五星級度假村同崗位至少3年及以上的工作經歷。 8. 該崗位需每周工作6天 福利 免費住宿； 一日三餐國際自助餐廳； 吧臺飲料暢飲； 度假村內所有娛樂活動及場地設施免費使用； 機場接送服務； 工作滿一年往返度假村和住址機票； 完善的工作意外傷害保險及社會保險； 國際化G.O團隊； 擁有登臺演出的機會； 每年輪換海外及大中華區度假村工作機會； Club Med海外度假村免費房間； 快速晉升通道。