崗位職責(zé): Scope of Job: As Food Safety Supervisor you will work closely with the Food Safety Compliance Manager and Management teams at the attraction to ensure effective implementation of our Food Safety policies, procedures, standards and culture. The role will seek to ensure excellent food products and services are delivered safely and hygienically to our guests, staff and contractors every day. 作為食品安全主管，您將配合食品安全合規(guī)經(jīng)理并且和管理團(tuán)隊(duì)密切合作，確保有效執(zhí)行食品安全政策、程序、標(biāo)準(zhǔn)和文化。該職位將努力確保每天為游客、員工和承包商提供安全衛(wèi)生的優(yōu)質(zhì)食品和服務(wù)。 The role will also include the provision of advice, direction and performance monitoring relating to the broader topic of health and safety risks in the attractions catering environments. The effective management of food safety risks is, to an extent, determined through the effective control of health and safety risks more generally in these areas. With both, our employees are at the heart of the necessary processes and safety arrangements. 該職位將涉及為餐飲運(yùn)營(yíng)場(chǎng)所餐飲環(huán)境中更廣泛的健康和安全風(fēng)險(xiǎn)議題提供專(zhuān)業(yè)建議、戰(zhàn)略指導(dǎo)和績(jī)效評(píng)估。食品安全風(fēng)險(xiǎn)的有效管理在很大程度上依賴(lài)于這些領(lǐng)域內(nèi)整體健康和安全風(fēng)險(xiǎn)的妥善控制。在這兩個(gè)方面，我們的員工都是關(guān)鍵流程和安全措施的核心要素。 Job Responsibility 工作職責(zé) 1. 食品安全培訓(xùn) Food Safety Training - Develop food safety training materials and implement a food safety training program to raise awareness of the importance of food safety among all employees. 制定食安培訓(xùn)課件并實(shí)施食品安全培訓(xùn)計(jì)劃，提升全體員工對(duì)食品安全意識(shí)。 - Ensure that the training content complies with Merlin's food safety management system and strictly follows LLSHR food safety standard operating procedures. 確保培訓(xùn)內(nèi)容符合默林食品安全管理系統(tǒng)，并嚴(yán)格執(zhí)行上海樂(lè)高樂(lè)園度假區(qū)食安標(biāo)準(zhǔn)操作程序 2. 食品安全審核 Food Safety Audit - Assist with the park's F&B audit plan, conduct safety audits for the operations team and various F&B outlets, identify unsafe operational behaviors, and propose corresponding safety improvement measures and plans 協(xié)助制定度假區(qū)內(nèi)餐飲食品安全審核計(jì)劃，對(duì)餐飲運(yùn)營(yíng)場(chǎng)所進(jìn)行安全評(píng)估審核，針對(duì)不安全的操作行為提出相應(yīng)的改進(jìn)措施和計(jì)劃 - Support the admission inspection, food safety assessment, and regular audits of food suppliers 評(píng)估新引入的餐飲供應(yīng)商食品安全相關(guān)資質(zhì)，協(xié)助準(zhǔn)入踏勘流程并持續(xù)進(jìn)行定期的食品安全審核。 3. 食品安全實(shí)驗(yàn)室管理 Lab Management - Be responsible for developing food sampling plans, food testing plans, and equipment and consumables management for F&B outlets within attraction 負(fù)責(zé)制定餐飲運(yùn)營(yíng)場(chǎng)所內(nèi)食品留樣計(jì)劃、食品檢測(cè)計(jì)劃及設(shè)備器材和耗材管理工作 - Improve laboratory operational efficiency, including but not limited to staff inspection efficiency, equipment utilization efficiency, and efficiency in following up and rectifying detected issues 提高實(shí)驗(yàn)室運(yùn)營(yíng)效率，包括但不限于檢測(cè)效率、設(shè)備使用效率、問(wèn)題跟進(jìn)效率流程等工作。 4. 食品安全事故調(diào)查 Food Safety Incident Investigation - Support the Food & Beverage team in ensuring proper recording, investigation, and analysis of food-related incidents, complaints, and potential risks occurring in the park, and provide technical safety solutions to prevent recurrence 協(xié)助餐飲團(tuán)隊(duì)妥善記錄、調(diào)查并分析餐飲運(yùn)營(yíng)場(chǎng)所內(nèi)發(fā)生的食品相關(guān)事件、投訴和潛在風(fēng)險(xiǎn)，同時(shí)提供專(zhuān)業(yè)的技術(shù)安全解決方案，以預(yù)防類(lèi)似情況再次發(fā)生。 - Create relevant safety topics and safety promotions based on safety incidents, and regularly share with the food and beverage team to enhance overall safety awareness 根據(jù)安全事故制作相應(yīng)的安全話(huà)題和安全宣傳，定期與餐飲團(tuán)隊(duì)進(jìn)行分享提升整體安全意識(shí) 5. 食品安全相關(guān)法規(guī)更新 Update on Food Safety Regulations - Combine the latest updates on national and local food safety regulations and standards, summarize and update existing standards in real-time to avoid compliance risks 系統(tǒng)性整合國(guó)家及地方層面最新的食品安全法規(guī)和標(biāo)準(zhǔn)，并持續(xù)對(duì)現(xiàn)有標(biāo)準(zhǔn)進(jìn)行實(shí)時(shí)分析和更新，以有效規(guī)避合規(guī)風(fēng)險(xiǎn) 6. 第三方服務(wù)商管理 Third-party Service Provider Management - Guide and support relevant F&B contractors and service providers in correctly implementing Shanghai LEGOLAND's safety and food safety procedures 指導(dǎo)并協(xié)助相關(guān)餐飲承包商和服務(wù)供應(yīng)商正確實(shí)施度假區(qū)的安全及食品衛(wèi)生規(guī)程 Health & Safety 健康與安全 You are responsible for implementing Merlin’s HSS Policy, management system and related standards. Within the area of management responsibility, you must: ? Show clear leadership and commitment to HSS; this includes setting a good personal example. ? Develop plans that are consistent with the HSS strategy to carry out risk assessments and meet relevant standards, legal requirements and Merlin’s HSS targets and objectives. ? Take the necessary practical steps to implement the HSS management system, including: ? Providing suitable resources and training ? Defining specific roles and responsibilities ? Explaining HSS issues effectively ? Establishing operational controls ? Managing contractors effectively ? Organising emergency response arrangements ? Implement measures to monitor HSS performance and, where necessary, take corrective action. This includes audits, performance monitoring, and reporting / investigating incidents. ? Ensure that HSS decisions are consistent with Merlin’s HSS Policy. ? Consider HSS issues in business decisions and explain their importance. ? Support promotional campaigns and educational plans. ? Recognise and reward employees who show positive HSS behaviour and achieve HSS objectives. ? Discuss HSS issues regularly. ? Encourage employees to suggest measures to improve HSS performance, and follow these up. ? Ensure that employees who blatantly or repeatedly violate HSS standards, procedures and rules are disciplined appropriately. ? Challenge unsafe conditions or actions and work with those involved to agree the necessary safety improvements. ? Provide ready access to skilled HSS professionals and / or accurate HSS advice. 您有責(zé)任落實(shí)默林的HSS（健康、安全和保障）政策，管理制度及相關(guān)標(biāo)準(zhǔn)。 在各自的管理職責(zé)范圍內(nèi)，必須： ? 展現(xiàn)明確的HSS領(lǐng)導(dǎo)力和承諾，包括設(shè)置一個(gè)好的個(gè)人榜樣。 ? 制定符合 HSS 戰(zhàn)略的計(jì)劃，以實(shí)施風(fēng)險(xiǎn)評(píng)估并滿(mǎn)足相關(guān)標(biāo)準(zhǔn)、法律要求和默林集團(tuán)的 HSS目標(biāo)。 ? 采取必要的實(shí)際步驟實(shí)施HSS管理體系，包括: ? 提供適當(dāng)?shù)馁Y源和培訓(xùn) ? 定義具體的角色和職責(zé) ? 有效地解釋HSS問(wèn)題 ? 建立運(yùn)營(yíng)控制措施 ? 有效管理承包商 ? 組織實(shí)施應(yīng)急響應(yīng) ? 實(shí)施監(jiān)測(cè)HSS績(jī)效的措施，并在必要時(shí)采取糾正措施。這包括審計(jì)、績(jī)效監(jiān)控和報(bào)告/調(diào)查事件。 ? 確保 HSS 決策與默林集團(tuán)的HSS政策保持一致。 ? 在業(yè)務(wù)決策中考慮HSS問(wèn)題并解釋其重要性。 ? 支持HSS提升和教育計(jì)劃。 ? 認(rèn)可并獎(jiǎng)勵(lì)表現(xiàn)出積極HSS行為的員工。 ? 定期討論HSS問(wèn)題。 ? 鼓勵(lì)員工提出提高HSS績(jī)效的措施，以及跟進(jìn)措施的實(shí)施。 ? 確保公然或?qū)掖芜`反HSS標(biāo)準(zhǔn)、程序和規(guī)則的員工受到適當(dāng)?shù)募o(jì)律處分。 ? 挑戰(zhàn)不安全的條件或行動(dòng)，并與相關(guān)人員合作達(dá)成一致必要的安全改進(jìn)。 ? 提供必要的權(quán)限給 HSS 專(zhuān)業(yè)人員和/或準(zhǔn)確的 HSS 建議。 任職資格: 1. Bachelor's degree or above in Food Safety related majors 食品安全相關(guān)專(zhuān)業(yè)，本科及以上 2. At least 3 years of experience in food safety, preferably with international experience in Park resort catering；chain restaurants, hotel catering, food manufacturing industry, or third-party auditing organizations 至少3年以上食品安全工作經(jīng)驗(yàn)，優(yōu)選具有大型主題樂(lè)園餐飲、國(guó)際化的連鎖社餐、酒店餐飲、食品制造業(yè)或三方審核機(jī)構(gòu)工作經(jīng)驗(yàn)者 3. Fundamental knowledge and skills in food safety 食品安全基礎(chǔ)知識(shí)和技能 4. Familiar with food safety systems (HACCP, ISO22000, BRC, etc.) 熟悉食品安全體系（HACCP、ISO22000、BRC等） 5. Able to independently conduct food physicochemical/microbiological experiments 能夠獨(dú)立完成食品理化/微生物實(shí)驗(yàn) 6. Strong sense of responsibility and principles, pragmatic and pursuit of excellence 具有較強(qiáng)的責(zé)任心和原則性，求真務(wù)實(shí)、追求極致 7. Fluent in English reading and writing 英文讀、寫(xiě)流利