職責義務： Duties & Responsibilities: 1.當班時負責所分配的樓層的清潔及服務。 Responsible for the cleaning and service of the assigned floor during the shift. 2.監督和檢查分配給客房和公共區域服務生的工作，按酒店和公司業務目標確保符合產品的質量標準，為酒店客人提供卓越的服務。 Supervise and inspect the work of attendants assigned to rooms and public areas to ensure that product quality standards are met in accordance with hotel and company business objectives and to provide excellent service to hotel guests. 3.監督客房部各項標準和工作程序的執行。 Supervise the implementation of housekeeping standards and procedures. 4.負責管理接班和交班工作，以確保交接班過程的有效進行。 Responsible for the management of succession and transition work to ensure the effective implementation of the transition process. 5.對客房部所有系統有最新和完整的知識。 Up-to-date and complete knowledge of all housekeeping systems. 專業知識技能： Job Knowledge / Skill: 1.高中畢業學歷或同等文化程度。 High school diploma or equivalent education. 2.有較強的英語會話能力和一定的組織能力及協調能力。 Have strong English conversation ability and certain organization and coordination ability. 3.至少從事同崗位工作1年以上。 Have worked in the same position for at least 1 year. 4.熟悉客房管理專業知識、熟練運用電腦。 Familiar with professional knowledge of room management and skilled use of computer. 5. 國際五星級或精品酒店工作背景。 International five-star or boutique hotel working background.