Primary Responsibilities主要職責 To maintain a high guest service focus and excellent rapport by approaching the job with the guests always in mind and being proactive in a timely manner towards their needs and requests as detailed in the Brand architecture section the Spirit of The Individuality Program handout. 根據品牌建設及精神所述，秉承以客為先的宗旨，主動及時關注意客人的需求。 向客人展示優質個性化服務。 Periodic market survey, works on the sale of Fitness Center Membership, make the sale plan and achieve the target. 定期市場調查，負責健身中心會員銷售，制定并完成會員銷售計劃。 ·????????Interview, train and evaluate the Fitness Center& Spa team 負責健身中心和水療人才的面試、培訓和評估。 To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested. 工作中靈活變通，反應敏捷，能果斷地根據具體情況而改變工作要求。 ·????????Involve in and work onthe maintenance plan of facilities, sign the maintenance contract with thesupplied if necessary 參與并制定設備的維護保養計劃，必要時和設備供應商簽訂維保合同。 ·????????Watch on the efficiency and profit of Health Cluband Spa, find out the problem and report to the Director of Operations todiscuss and settle the problems, provide related information to the seniormanagement 負責健身中心和水療運營的效率和收益性，發現問題并與營運總監匯報討論改進和解決問題，并為管理層提供有關信息。 Encourage and motivate team members to improve their working efficiency and positivity. 鼓勵并激發人才，促使人才提高工作效率和積極性。 ·????????Possess knowledge about all aspect of SPA and thefacility to ensure guests are provided with accurate information, and inquiries are respondedto with complete details. 掌握水療和設施各方面的知識信息，以確保為客人提供信息，及完整詳細地回應客人詢問。 To be responsible for the administration of goods, requisition, inventories, and cost effective usage of all department related materials and assets. 負責物品的管理領用，存貨及盤點，有效節約所有的部門相關物資及資產的使用。 ·????????Ensures that Brand Standards are met or exceeded atall times, in the spa and fitness center all areas designed for well-being activities. 確保任何時候在水療中心、健身中心所有區域內人才自身行為需符合酒店品牌標準或做得更好 ·????????Development good relationship with hotel guests andHealth Club members, help them select proper gym instructor and work out theexercise plan 發展與酒店客人、會員的良好的關系，為會員選擇健身課教練并制定課程計劃。 ·????????Maintains current CPR, First Aid certifications,attends health & safety courses 具備心肺復蘇證書，急救證書，參加健康和安全課程。 ·????????To ensure that all shortfalls in terms of overallappearance, maintenance, hygiene and safety are addressed with the help ofrelevant departments if needed. 必要時確保相關部門協助解決整體外觀，維修，衛生及安全等問題。 Knowledge and Experience知識和經驗 ·????????Certified in first-aid training courses and swimming life-saving certificate 通過急救培訓課程認證及專業游泳救生證 Proficient in various office software and developed training materials 熟練掌握各種辦公軟件，獨立開發培訓資料 ·????????Proficient in Mandarin (verbal and written) with fluent English communicationskills. 普通話說寫能力熟練，流利的英文交流能力 Strong knowledge of all spa treatments, services fitness services and retail products available in the Spa & Fitness Department. 掌握豐富的水療服務、健身知識及水療產品信息 ·????????Demonstrated ability to interact with guests,employees and third parties that reflects highly on the hotel, then brand andthe Company. 具有能代表酒店，與客人，人才及第三方之間溝通的能力。 ·????????At least 5 years workingexperience in international five-star hotel including 2 years working experience as a fitness center or SPAmanager experience. 至少五年以上國際五星級酒店工作經驗，包括2年健身及水療中心經理工作經驗

Primary Responsibilities主要職責To meet, greet and bid farewell to all guest with a warm, friendly and genuine smile. 以熱情、友好和真誠的笑容來迎接、問候，歡送所有的客人。 ·????????Possess knowledge about all aspect and thefacility to ensure guests are provided with accurate information, and inquiries are respondedto with complete details. 掌握設施各方面的知識信息，以確保為客人提供信息，及完整詳細地回應客人詢問。 ·????????Maintains cleanliness of all types of equipment,common areas, and service areas; ensuring the facility in peak sanitarycondition at all times. 保持所有類型的設備、公共區域和服務區域的清潔;確保設施在任何時候都處于良好衛生狀態。 ·????????Ensures sufficient stock of items in all serviceareas including towels, water, beverages, magazines, newspapers, cleanheadsets, and amenities. 確保所有服務區域有充足的庫存物品，包括毛巾、水、飲料、雜志、報紙、清潔耳機和便利設施。 ·????????Maintains smooth operation of all equipment throughperiodic service checks, lubing, and reporting work orders promptly 通過定期的服務檢查和及時匯報工作訂單，保持所有設備良好運行。 ·????????Maintains current CPR, First Aid certifications,attends health & safety courses 維護現有的CPR，急救證書，參加健康和安全課程。 ·????????Administers health history, questionnaires,fitness-wellness evaluations of members and clients. 管理健康史、問卷調查、會員和客戶的健康狀況評估。 ·????????Maintains accurate records, as well as tracking, ofall personal training clients, with a special emphasis on proper procedure andprotocol. 對所有單個的培訓客戶要保持準確的記錄和跟蹤，有一份特別的側重點在正確的程序和協議上。 ·????????Assists members/ guests with use of the sauna,steam, whirlpool, etc. 在使用桑拿、蒸汽、漩渦等方面協助團隊或客人。 ·????????Thoroughly understands and adheres to propercredit, and cash-handling policies and procedures. 完全掌握并遵守正確的信貸和現金處理政策、流程。 To clean the headset is clean and the headset sponge is being change after every guest use. 在客人使用完畢后，清潔耳機及替換耳機上的海綿套。 ·????????Check the water quality of the swimming poolregularly every day and record it. 每日定時檢查泳池水質并書面記錄。. ·????????To attend to all malfunctioning equipment andfollow ups.? Issue work order formaintenance issues. 注意出故障的設備并跟進其維修事宜。 Good command of rescue equipment and rescue skills. Master first aid skills and emergency medical procedures. 熟練運用救生器材和救生技巧，掌握急救技巧和緊急醫療程序。 ·????????Before the emergency medical service ready to careand simple disposal. 在緊急醫療服務之前做好護理和簡單處置的準備。 ·????????Follows Occupational Health and Safety regulations. 遵循職業健康和安全條例。 Knowledge and Experience知識和經驗 ·????????Must have the nationaloccupational qualification certification swimming life-saving certificate 必須持有國家職業資格認證的游泳救生證 At least 1-year experience in 5-star international hotel, be comfortable communicating with others 至少一年國際五星級酒店工作經驗，擁有很好的溝通能力 ·????????Ability to operates the swim pool equipment,Ability to work under pressure and deal with stressful situations during busyperiod 熟練掌握使用泳池設備，面對大量工作時，能承受工作壓力，能處理緊急情況 ·????????Ability to operate the gym and swimequipment, Ability to work under pressure and deal with stressful situationsduring busy period 熟練掌握使用健身及游泳設備，面對大量工作時，能承受工作壓力，能處理緊急情況 ·????????Comprehensive knowledge in instructing and leading exercisein an adult fitness， setting using properform and spotting techniques 擁有健身指導全面知識，設定操作的正確方式和注意事項