協助上級完成酒店軟硬件維護工作； 根據用戶報告解決技術和運作問題； 按照希爾頓品牌標準解決客人的信息技術疑問，提高賓客滿意度； 確保和保證所有酒店數據的所有權，確保數據被及時備份； 確保酒店數據的安全性； 確保機房進出登記和安全； 堅持酒店安全制度、緊急情況處理規定和程序； 協調各部門處理計算機軟硬件故障； 維護和監控公司局域網、廣域網，保證其正常運行，確保局域網、廣域網在工作期間內安全穩定運行； 協助并執行IT經理安排的其他任務。

如果你是這樣的小粉, 熱情投入 奢華服務的忠實粉絲 專注細節 積極的態度 良好的團隊意識 加入我們，一起續寫文華東方傳奇服務! ? If you are Passion for Excellence Fan of Luxury Service Eye for Details Positive Attitude Team Player Join us to continue legacy Hospitality in dynamic Shenzhen！

JOB OVERVIEW 職位概述 Responsiblefor ensuring that the hotel computer system(s) are installed and operatingproperly, that system security measures are in place, that the computerhardware is well maintained, that the system(s) are utilized to their maximumpotential, and that new systems are installed to improve hotel efficiency andprofitability, and adhere to hotel and IHG standards and guidelines 負責確保酒店的電腦系統正常安裝和運行，系統安全性措施到位，計算機硬件保養良好，優化系統利用率，安裝的新系統用以提高酒店的效率和增加利潤，同時堅持符合酒店和洲際酒店集團的規范與要求。 DUTIES AND RESPONSIBILITIES 工作職責 ·Manages and monitors theoperation of all computer hardware, ensures all systems are working andinstalled properly, and serves as the primary contact for servicing thecomputer hardware ·監督和管理酒店的所有計算機硬件設施的運行，確保所有系統的正確安裝和使用，是酒店電腦硬件設施的主要聯系人。 ·Ensures that all systems arecovered by the proper maintenance contracts and that preventive maintenance isperformed as required ·確保所有系統均具備維修保養合同，并按照要求進行日常的預防性維護工作。 ·Continually keeps informed ofIHG-approved systems and technology that may contribute to improve hotelefficiency, including, but not limited to ·應不斷了解洲際酒店集團批準認可的那些能夠提高酒店的運營效率的信息系統及技術， 包括但不限于： o???Computer Hardware systems anddevices including PC LAN technology. o???計算機硬件系統及設施，包括計算機局域網技術 o???Software operating and utilitysystems. o???計算機軟件應用系統 o???Front Office and AccountsReceivable Property Management Systems. o???前廳部和應收賬款酒店管理系統 o???Interfaces to and from FrontOffice Property Management Systems and other Systems. o???與前廳部管理系統和其他系統的接口技術 o???Back Office Accounting Systems. o???辦公區的財務管理系統 o???PC and LAN based OfficeAutomation products. o???與計算機和局域網技術有關的的辦公自動化產品 o???Internal and ExternalElectronic Mail / Facsimile / Scanner software and communication tools. o???內外部電子郵件、傳真、掃描軟件及其它通訊工具 o???Holidex Plus / Priority Club /Six Continents Club / Frequent Flyer Corporate databases. o???Holidex Puls 預訂系統，優悅會獎勵計劃，六洲俱樂部和常飛計劃的公司數據庫 o???Point Of Sale Systems. o???售貨點銷售系統 o???Guest and AdministrationVoicemail. o???客人和行政管理的語音留言系統 o???Call Accounting. o???電話計費系統 o???PABX systems. o???內部電話機交換系統 o???Cabling. o???布線技術 o???Hub / Switch ManagementSystems. o???集線器和交換機管理系統 o???Electronic Door LockingComputer System. o???電子門禁系統 o???Computer Virus protection. o???計算機病毒防護 o???Hotel IT Security and Firewalls o???酒店信息技術的安全和防火墻技術 ? ? ? 等等

如果你是這樣的小粉, 熱情投入 奢華服務的忠實粉絲 專注細節 積極的態度 良好的團隊意識 加入我們，一起續寫文華東方傳奇服務! ? If you are Passion for Excellence Fan of Luxury Service Eye for Details Positive Attitude Team Player Join us to continue legacy Hospitality in dynamic Shenzhen! 【薪資待遇面議】

崗位職責 1、全面負責全園區內計算機管理系統，各音控系統等正常運行。 2、負責與其他電腦，弱電設備等使用部門之間的協調工作。 3、及時解決電腦系統或音控系統中出現的故障和問題。 4、制定電腦房人員的崗位職責、管理條例及在園區緊急狀態下的應急措施等，督導屬下人員認真執行。 5、檢查電腦系統，音控系統等數據備份，確保數據的安全和有效的保存。 6、設立電腦系統，音控系統的檔案，并負責檔案的管理。 7、掌握電腦系統，音控系統的發展動態，為網絡系統的管理提出有效建議。 崗位要求 1、高中以上學歷，具有一年以上酒店電腦部管理經驗。 2、熟知各項電腦管理，大型音控設備，燈光調試系統的原理。 3、具有較強的分析和解決專業問題的能力、預警能力、語言表達能力。 4、秉公辦事，堅持原則，不斷創新。 5、工作細致、嚴謹，具有較強的工作熱情和責任感。 6、需一定的組織管理協調能力。

職位描述工作內容: 酒店信息化管理及網絡維護工作 酒店辦公設備的日常維護及管理，技術檔案維護集團標準執行及審計 酒店信息系統管理及維護崗位優勢: 作為全球最大的酒店集團，萬豪擁有整套完善的IT標準。作為IT人，加入萬豪集團可以接觸到最前沿的IT管理理念、運作標準、掌握最新技術。任職要求: 1、計算機或IT相關專業，大專以上 2、學習能力強，較強的執行力和溝通能力 3、具有良好的服務意識、團隊意識，有一定的英語基礎 4、能夠承擔一定壓力，富有責任心、上進心的候選人

This role can be based in Shanghai, Beijing, Chengdu, Shenzhen. ? This role is to perform as IT leader to the TMS hotels.? Ensure the consistency and quality of hotel IT operations and technical standards. Act as a Brand Hearted catalyst for organizational change process management and plays a leading role in promoting the IHG Ways of Working around our Winning Ways, Room to be yourself, and align with our Company Vision and Purposes to deliver Brand Standards through our people in a responsible way. Your day to day Develop implementation process and monitor implementation quality Look for better workflows to further improve work efficiency and quality Responsible for the production of work-related documents and processes Work with TMS support team to improve TMS service quality Report duty whenever required for problem-shooting. Arranges proper maintenance of various computer-related equipment, including PC, printers, etc. Extends full support for various systems upgrade whenever required, including pre-installation liaison with suppliers, processing of training, installation, etc. Performs any other duties as required by Hotel Management Team,? Provides assistance and guidelines to the hotels in assigned area for IT Audit process and build a cohesive IT team in the assigned area. Proactively participates in the GC Property, Owner & Stay Experience Products & Platforms IT projects deployment in the assigned area for testing, coordination, and implementation. Provides the timely, accurate and detailed hotel IT status report for hotels in the assigned area. Provides support and resources to the IT team for recruitment, performance management and development needs. Provides professional support and training to hotel to make sure the brand standard compliance. Supports GC?P&T product?team to deliver?product.? Demonstrate the best practices and enforce the IT standards at the hotels in the assigned area. Be a credible IT professional who is trusted by superiors, colleagues, and the subordinates. ? What we need from you? College or above Diploma in Business, Project Management, Economics or related discipline At least 3 years of experience in project management or consulting in professional services, hospitality or FMCG??industries Project Management Solid understanding of project management processes, methodologies, and tools; hands-on experience in project delivery is preferred. Analytical & Logical Thinking Strong logical thinking and the ability to present ideas in a clear and structured way. Numerically sensitive and able to connect details with the bigger picture. Industry & Business Awareness Familiarity with the hospitality or FMCG industry at a macro/strategic level. Basic understanding of independent advisory and corporate strategy Communication & Collaboration Good verbal and written communication skills in both English and Chinese. Good communication and pressure resistance ability, with certain management and coordination ability? Strong partnership mindset and stakeholder management skills across functions