MAIN MISSIONS:
-He/she is responsible for budgets of the bar (sales, PMH, HR, energy, consumables) and manages the sales and the bar margins, notably by respecting the partnership agreements.
-He/she optimizes the quality of the service, the application the hygiene and the safety procedures and the training of his/her team
-He insures the delivery of the services integrating the animation of the village
ORGANIZE THE BAR
-Adapt the organization (production, distribution, storage) in function of infrastructures and existing equipments, theme and animation program
-Establish the technical index cards (cocktails, snacks, glass type, hygiene,) and assure the follow-up
-Determine product needs respecting for the ordering schedule
-Control the rotation of day stocks taking into account hygiene standards and economical constraint
-Apply the F&B agreements partnership according to sector
-Organize the workload of the bar team
-Optimize the use of the given material
MANAGE THE BAR
-Create the conditions (organization, product selection, development) to reach and deliver the bar objectives in the respect with the Quali-Signs
-Propose and establish actions to develop the sales and improve margins with the cooperation of the F&B manager or Hotel Services Manager
-Identify and argue equipment requirements (PMH, Cleaning products)
-Participate in the elaboration of the conditions of contract of the special events
-Optimize the pricing, engage promotional actions, strengthen the display
ENFORCE THE APPLICATION OF THE SERVICES FOLLOWING THE DEFINED STANDARDS
-Apply the procedures and the standards ("Quali-Signs" "Pro-Signs")
-Control the application of Quali-Signs and Pro-Signs in bars
- Engage corrective actions to be in line with Quali-Signs and Pro-Signs
-Participate with the F&B Manager or Hotel Services Manager in the selection of the local goods (not referenced)
-Give an opinion on the quality of the delivered goods
-Be present at the key moments of the service to coordinate the teams and be the interlocutor of the GMs
-Conceive with the coordinator of animation the “Mise en avant” of the services according to the themes and to the events
-Report in the RRB or Responsible Hotelkeeper if necessary
ENFORCE THE APPLICATION OF THE STANDARDS OF HYGIENE AND SAFETY
-Apply the HACCP method and the safety regulations
- Control the application of the method HACCP and the safety regulations in bars
-Engage corrective actions to be in line with the HACCP method and the safety regulations by monthly self-checks
-Organize and inspect the cleaning of premises, equipments and materials
-Watch the maintenance of premises and equipments
-Report in the RRB or Responsible Hotelkeeper if necessary
MANAGE ITS BAR TEAM
-Train GO / GE
-Evaluate GO / GE on the objectives fixed with them
-Reveal in his(her) team the GOs and GEs with potential ( key GO)
-Elaborate the hourly schedules of the team, identify needs, establish and follow the punctuality/presence (within the framework of the regulation of the country)
- Warn the F&B Manager or HSM if any noticed grave facts
-Animate and motivate its team
SERVICE AND ORGANIZATION
? Ensure compliance with the customer contract for its service by applying standards for all his services
? Be the guarantor of a joyful environment within his perimeter.
? Support the creation of innovative and diversified events
? Apply the implementation (early season), monitoring (season) and closure (end of season) processes for the entire department.
? Inform your manager of information from the field, dysfunctions observed in your department
? Propose appropriate solutions.
? Customize customer service without incurring additional costs or changes in the standards defined by the Services Department.
? Be present at key moments of the service to coordinate the teams and be the privileged and recognized interlocutor of the GMs.
? Adapt the organization according to infrastructures,
? Respect the pricing and strengthen emphasis, develop turnover on wines for sale if necessary
? Organize and distribute work for the restaurant team.
? To be a force of proposal on the evolution of high-end service in his service.
QUALITY / HEALTH AND SAFETY:
? Establish, apply and monitor the application of health and safety standards in his department.
? Make a diagnosis, at the opening, of the state of his service (premises, equipment and resources available), ensure a control throughout the season and take necessary measures in case of problems (decision or request for intervention from his manager)
? Ensure the maintenance and preservation of premises and equipment
? Participate in the Health and Safety Unit.
? Ensure good waste management in the service (sorting, collection…)
? Ensure good management of dangerous products in the service (storage, protection equipment…)
? Limit electricity and water consumption
ECONOMIC RESULTS:
? Guarantee the operation of your service within a given framework (budget, performance, staff)
? Ensure the follow-up and analysis of the various existing reporting tools and related action plans to rationalize management and optimize incomes in compliance with norms and standards.
? Submit monthly economic results to your manager.
MANAGEMENT
? Demonstrate leadership
? Adopt a coaching posture in your management
? Ensure the reception, implementation and integration of GO/GEs in your department
? Define personal objectives and support his team or its affiliates, and evaluate them
? Supervise and lead in a transversal logic
? Implement and comply with HR procedures and have them validated by your own manager
? Manager by proximity: show, train and enforce
? Ensure good social climate in your department (pay particular attention to the staff restaurant) and organize meetings for corrective follow-up
? Be exemplary through his visibility among teams and customers
We hope:
You responsible for the implementation of the Service offer defined by the Management in restaurants and, if necessary, for diswashing.
You are responsible for the quality and relationships of your team with GMs.
Your KPI
-Client:Quality of reception and service
-Business:Respect for equipment and heritage. Orders management And development of sales
-People:Absenteeism rates, Turn over and team development