The Commercial Director will spearhead Conrad Hong Kong’s commercial strategy, driving revenue growth and market share through innovative sales, marketing, and revenue management initiatives. Leading a dynamic team, this role ensures the hotel’s competitive edge by optimizing business performance across all segments while fostering strong client and stakeholder relationships.? ? Key Responsibilities Strategy & Leadership: Develop and execute holistic sales and marketing strategies to maximize revenue, profitability, and market positioning. Lead, mentor, and inspire a high-performing team across sales, marketing, catering, and reservations. ? Revenue Optimization: Collaborate with Cluster Revenue Managers to refine pricing strategies, demand forecasting, and business mix, ensuring agile responses to market fluctuations. ? Market Expansion: Design and implement targeted (digital) marketing campaigns, with a focus on expanding the hotel’s footprint in Mainland China and other key markets. ? Data-Driven Decision Making: Analyze market trends, competitor activity, and performance metrics to refine strategies and capitalize on emerging opportunities. ? Relationship Management: Cultivate partnerships with top clients, industry stakeholders and OTA partners to drive loyalty and revenue growth. ? Cross-Functional Collaboration: Partner with F&B, Health Club, and other departments to align commercial strategies with broader hotel objectives. Serve as a key advisor to the executive team, presenting insights and actionable recommendations. ? Stakeholder Engagement: Maintain strong alignment with Hilton’s regional teams on brand initiatives, loyalty programs and market-specific campaigns. Actively contribute to commercial reviews, including ownership meetings. ? Qualifications & Experience Bachelor’s degree in Hospitality, Business Administration, Marketing, or a related field. ? 10+ years of progressive leadership experience in hospitality sales and marketing, with a proven track record of revenue growth and market expansion. ? Strategic thinker with expertise in market analysis, pricing strategies and digital marketing. Deep knowledge of Mainland China’s travel market and consumer behaviour is a plus. ? Inspirational leader with exceptional team-building and coaching abilities. ? Strong business acumen, negotiation skills and ability to influence cross-functional stakeholders. ? Analytical mindset with proficiency in translating data into impactful strategies. ? Fluency in English and Cantonese required; Mandarin proficiency is advantageous. ? Why Join Us? This is a pivotal role shaping Conrad Hong Kong’s commercial success in a competitive land scape. We seek a visionary leader who thrives on innovation, collaboration, and delivering exceptional results. Application For interested candidate, please send you latest resume together with your expected salary to Ms Linda Fung/ Assistant Human Resources Manager at Linda.Fung@ConradHotels.com. 工作地點(diǎn):香港康萊德酒店

銷售戰(zhàn)略與目標(biāo)管理： 1.制定年度、季度銷售計(jì)劃及預(yù)算，分解營收目標(biāo)至團(tuán)隊(duì)和個(gè)人； 2.分析市場趨勢、競爭對(duì)手動(dòng)態(tài)及客戶需求，調(diào)整銷售策略； 3.監(jiān)控銷售數(shù)據(jù)，定期向管理層匯報(bào)業(yè)績； 4.會(huì)員卡客戶的開發(fā)、銷售及辦理 客戶開發(fā)與維護(hù)： 1.主導(dǎo)客戶的談判與簽約； 2.維護(hù)長期客戶關(guān)系，定期回訪重點(diǎn)客戶，提高客戶黏性； 3.開拓新市場（如大客戶、代理商等），挖掘潛在商機(jī)； 團(tuán)隊(duì)管理： 1.組建、培訓(xùn)并激勵(lì)銷售團(tuán)隊(duì)，制定績效考核標(biāo)準(zhǔn)； 2.監(jiān)督團(tuán)隊(duì)日常銷售活動(dòng)，確保目標(biāo)達(dá)成； 3.協(xié)調(diào)銷售部與其他部門的協(xié)作； 市場推廣與品牌建設(shè)： 1.制定俱樂部營銷方案（如促銷活動(dòng)、套餐設(shè)計(jì)、數(shù)字營銷等）； 2.與媒體、行業(yè)協(xié)會(huì)、本地商圈等建立合作關(guān)系； 其他： 1.審核銷售合同條款，確保合規(guī)性和利益； 2.處理客戶投訴及突發(fā)事件，維護(hù)俱樂部聲譽(yù)； 3.關(guān)注行業(yè)新技術(shù)（如CRM系統(tǒng)、收益管理工具），優(yōu)化銷售流程；

崗位職責(zé) 1.根據(jù)本組市場開發(fā)計(jì)劃，制定個(gè)人銷售活動(dòng)計(jì)劃。 2.通過開發(fā)新客戶，穩(wěn)定老客戶，以力爭達(dá)到所確定的銷售收入目標(biāo)。 3.向銷售總監(jiān)匯報(bào)市場信息，包括本市場狀況、競爭對(duì)手情況、客戶反饋意見等。 4.以外出銷售、電話聯(lián)絡(luò)和信函等方式與所轄區(qū)客戶保持高度聯(lián)系。 5.處理客戶的來電、來函。 6.協(xié)調(diào)安排自己所轄客戶在酒店的大型活動(dòng)及VIP的接待工作。 7.熟悉自己客戶分類情況及各客戶的需求特點(diǎn)和主要的競爭對(duì)手。 崗位要求 1.大專以上學(xué)歷。有從事酒店前臺(tái)、銷售、公關(guān)等部門的工作經(jīng)歷。 2.具備酒店銷售相關(guān)知識(shí)儲(chǔ)備，熟悉酒店日常運(yùn)營管理。 3.了解合同法、企業(yè)法、旅游法以及有關(guān)涉外法規(guī)。 4.具有市場調(diào)查和預(yù)測能力，能及是掌握市場動(dòng)態(tài)，并能綜合分析，及時(shí)地提出相應(yīng)的措施和合理的建議。 5.有較強(qiáng)的語言表達(dá)能力，能撰寫市場調(diào)研報(bào)告，具有起草工作計(jì)劃、總結(jié)及業(yè)務(wù)匯報(bào)的能力。

Celebrate the joy of life at Kerry Hotel, Pudong, the first of a new class of luxury hotels from the Shangri-La Group. With a premier city-center location and cutting-edge facilities, your stay is engaging at every turn. Kerry Hotel Pudong offers 574?guestrooms and suites while boasting some of Shanghai’s most spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel sports and recreational facility in Shanghai, featuring vast exercise and spa options. The?bon vivant?in you would truly appreciate the exquisite cuisine orchestrated by renowned chefs across 3 restaurants. Top this off with a microbrewery, serving unique, handcrafted beers, and you may not see much of your room. When night (or day) comes, you have the choice of spacious rooms and suites, plus serviced suites in The Residences at Kerry Parkside, just next to the hotel. Even getting to the hotel is a joy.? At Kerry Hotel Pudong, you soon realize there are no rules, only possibilities. ? We are currently looking for a Senior Sales Manager to join our Sales Marketing team. Summary: The Senior Sales Manger handles small corporate groups with catering requirements, business FITs. Under the general guidance and supervision of the DOBD-Corporate / Director of Sales in coordination with the Director of Sales & Marketing, implements all sales activities and maximizes business opportunities in his/her specific area of responsibility. Requirement: - At least 3 years same position work experience in international 5-star hotel - College or University degree/diploma or equivalent education required - Has passion and drive for achieving targets. - Has high attention to detail with accuracy. 上海浦東嘉里大酒店是香格里拉酒店集團(tuán)旗下首家嘉里品牌酒店，在此您將體驗(yàn)到別樣的驚喜和生活的無窮樂趣。 酒店位于浦東核心腹地， 一應(yīng)俱全的先進(jìn)設(shè)施、獨(dú)特簡約的設(shè)計(jì)與熱情自然的服務(wù)使其成為現(xiàn)代靈動(dòng)生活的富集之地。設(shè)備精良的健身場所，覆蓋3層6,000平方米 上海浦東嘉里大酒店擁有574間客房及套房，超過8500平方米的會(huì)議室及宴會(huì)場地。酒店開設(shè)了總面積達(dá)6000平方米的健身俱樂部，提供豐富的健身及Spa護(hù)理項(xiàng)目，致力于為賓客營造一個(gè)工作和生活相均衡的環(huán)境。鐘愛美食的您可在酒店的三家餐廳盡情探索令人興奮的料理精選。而在圓滿的一天結(jié)束之際，再?zèng)]有比到釀酒坊品嘗一杯釀酒大師手工制作的新鮮啤酒更好的選擇了。 夜幕降臨時(shí)分，無論您選擇下榻于寬敞的客房和套房，抑或入住毗鄰酒店的浦東嘉里城公寓，豪華舒適的享受從不分白晝與黑夜。 在浦東嘉里大酒店，您會(huì)很快意識(shí)到這里沒有慣例，一切皆有可能。 工作概述： 高級(jí)銷售經(jīng)理負(fù)責(zé)接洽小范圍團(tuán)隊(duì)與餐飲業(yè)務(wù)，在業(yè)務(wù)發(fā)展總監(jiān)/銷售總監(jiān)與市場銷售部總監(jiān)的指導(dǎo)和監(jiān)督下，在他/她的職責(zé)范圍內(nèi)使所有的銷售活動(dòng)與業(yè)務(wù)機(jī)會(huì)獲得最大的收益。 崗位要求： - 3年以上國際品牌五星級(jí)酒店同等職位工作經(jīng)驗(yàn)? - 大學(xué)本科或?qū)？茖W(xué)位或?qū)W歷，或相等學(xué)歷 - 為達(dá)成目標(biāo)而充滿激情和動(dòng)力? - 重視問題細(xì)節(jié)的精確處理

市場銷售總監(jiān)JD： 【崗位職責(zé)】 1、制定及執(zhí)行酒店市場銷售計(jì)劃。 2、負(fù)責(zé)酒店市場開發(fā)、客源獲取和酒店商品如客房、餐飲、會(huì)議的銷售工作。 3、分析市場動(dòng)向、特點(diǎn)和發(fā)展趨勢，設(shè)立市場目標(biāo)。 4、負(fù)責(zé)市場活動(dòng)的策劃及營銷方案，組織員工工作。 5、簽定住房優(yōu)惠協(xié)議、旅行社房價(jià)協(xié)議及各種合作協(xié)議、廣告宣傳服務(wù)協(xié)議等。 6、統(tǒng)籌酒店內(nèi)外的公關(guān)宣傳工作;審閱酒店對(duì)外發(fā)布的宣傳稿件。 7、對(duì)外通過接待、出訪、新聞媒介等，對(duì)內(nèi)做好各部門的推銷和宣傳活動(dòng)等，管理美工制作，以達(dá)到酒店的宣傳目標(biāo)。 【崗位要求】 1、大專以上文化程度；5年以上同崗位工作經(jīng)驗(yàn)。 2、按照公司整體要求，制定和組織實(shí)施公司在市場策劃、銷售管理的戰(zhàn)略規(guī)劃。 3、負(fù)責(zé)市場活動(dòng)的市場研究、客戶分析、市場定位和營銷推廣方案設(shè)計(jì)。 4、負(fù)責(zé)監(jiān)督和考核公司各項(xiàng)目的營銷推廣、銷售進(jìn)度、銷售回款和客戶服務(wù)等，支持和保障項(xiàng)目實(shí)施。 5、負(fù)責(zé)組織營銷推廣、銷售執(zhí)行、客戶服務(wù)等方面專業(yè)人員的培訓(xùn)。

JOB SUMMARY Supports the developingand implementing an ongoing media and community relations. Provides crisiscommunications assistance to properties. Ensures information to the public andcommunity is displayed correctly and effectively with the best opportunitiesfor providing business. Implements an ongoing, focused media and communityrelations program.? CANDIDATE PROFILE? Education and Experience * 2-yeardegree from an accredited university in Marketing, Business Administration, orrelated major; 2 years experience in public relations, communications, orrelated professional area. OR *?4-yeardegree from an accredited university in Marketing, Business Administration, orrelated major; no experience required.

工作職責(zé)：? 1.負(fù)責(zé)五洲集團(tuán)抖音、微博、小紅書、公眾號(hào)等新媒體平臺(tái)宣傳推廣和日常運(yùn)營，包括但不限于撰寫推廣、宣傳活動(dòng)文案及創(chuàng)意策劃等。? 2.負(fù)責(zé)官媒的用戶維護(hù)（包括但不限于粉絲粘性，漲粉，提高活躍度等），持續(xù)提升官媒的影響力，如勢力榜、傳播指數(shù)和運(yùn)營指數(shù)等。? 3.負(fù)責(zé)策劃新媒體營銷方案，協(xié)同策劃新媒體營銷線上活動(dòng)，實(shí)施并評(píng)估效果。? 4.承接集團(tuán)市場與公關(guān)中心媒介傳播資源，與行業(yè)KOL、其他相關(guān)行業(yè)進(jìn)行商務(wù)合作，推進(jìn)內(nèi)外部資源整合與有效利用。? 5.定期進(jìn)行行業(yè)市場調(diào)研，開發(fā)優(yōu)質(zhì)自媒體營銷渠道。? ?任職條件：? 1.有較好的協(xié)調(diào)統(tǒng)籌能力、團(tuán)隊(duì)協(xié)作能力、跨部門溝通能力。? 2.具有良好的文案撰寫能力，對(duì)新媒體領(lǐng)域有深刻認(rèn)知。 3.有敏銳的市場感知力，有較強(qiáng)的數(shù)據(jù)分析、文字撰寫能力。? 4.熟悉酒店市場狀況，對(duì)市場具有前瞻性，戰(zhàn)略性。 5.具備對(duì)項(xiàng)目的策劃、統(tǒng)籌和實(shí)施的能力與經(jīng)驗(yàn)，創(chuàng)新能力強(qiáng)、思維開闊。? 6.大學(xué)專科及以上。? 7.有國有企業(yè)、集團(tuán)化公司、酒店行業(yè)相關(guān)工作經(jīng)驗(yàn)者優(yōu)先。

崗位職責(zé)： 1、根據(jù)業(yè)務(wù)板塊發(fā)展戰(zhàn)略，制訂和實(shí)施營銷策劃方案； 2、負(fù)責(zé)園區(qū)內(nèi)各類產(chǎn)品的定價(jià)政策制定； 2、負(fù)責(zé)園區(qū)主要節(jié)日主題活動(dòng)、園區(qū)每周及每月固定活動(dòng)的策劃； 3、負(fù)責(zé)進(jìn)行市場調(diào)研，了解客戶定位并掌握客戶的消費(fèi)需求，撰寫調(diào)研分析報(bào)告； 4、制定部門工作計(jì)劃，并定期組織召開部門工作會(huì)議； 5、負(fù)責(zé)政府、企事業(yè)單位對(duì)接及重要領(lǐng)導(dǎo)的接待工作； 6、負(fù)責(zé)政府、企事業(yè)單位及其他單位重要活動(dòng)方案策劃及落地執(zhí)行； 7、對(duì)接旅游公司和婚慶公司，洽談合作發(fā)展共贏模式； 任職要求： 1、本科及以上學(xué)歷，經(jīng)濟(jì)學(xué)、管理學(xué)等專業(yè)背景為佳； 2、具備出色的領(lǐng)導(dǎo)能力和團(tuán)隊(duì)管理能力； 3、擁有豐富的政府、企事業(yè)單位的活動(dòng)策劃經(jīng)驗(yàn)； 4、具備出色的文本撰寫和制作能力；

達(dá)成每月和每年銷售收入的個(gè)人目標(biāo)，進(jìn)而達(dá)到整體銷售收入目標(biāo)。To achieve the monthly and annual personal target contributing to the Events Sales revenue. 制定并審核與酒店的年度商業(yè)計(jì)劃相一致的個(gè)人商業(yè)發(fā)展計(jì)劃。To develop and review Personal Business Plan which is linked to the Hotel’s Annual Business Plan. 通過交互銷售以及擴(kuò)大銷售本酒店的設(shè)施和服務(wù)，持續(xù)擴(kuò)大銷售額和利潤。To continuously seek ways to maximise revenues and profits by cross selling and up selling other facilities and service. 協(xié)助準(zhǔn)備年度銷售企化方案。To assist with the preparation of the annual sales plan. 確保酒店、公司及地方政策規(guī)章與財(cái)務(wù)記錄、資金操作及許可執(zhí)照相關(guān)聯(lián)，包括及時(shí)準(zhǔn)確地報(bào)告財(cái)政數(shù)據(jù)。To ensure that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information. 協(xié)助所有的銷售策略，戰(zhàn)術(shù)和行動(dòng)的落實(shí)，遵從銷售錦囊方式, 創(chuàng)造一個(gè)強(qiáng)大的而且訓(xùn)練有素的銷售團(tuán)隊(duì), 從而完成銷售目標(biāo)。 To assist all the sales strategy, tactics, and action implementations, complying with the Smart Selling approaches, in order to create a strong and disciplined sales team, and to achieve the sales goal 進(jìn)行廣泛的競爭者調(diào)查，相當(dāng)熟悉及了解本酒店產(chǎn)品知識(shí)。To conduct extensive competitor research and maintains excellent Product Knowledge of the Hotel. 持續(xù)考察地區(qū)、國內(nèi)、國際的市場趨勢，了解競爭酒店的銷售策略，確保本酒店的銷售具備前沿性和競爭力。To constantly monitor and evaluate local, national and international market trends, and the competitor hotels’ sales initiatives, in order to make sure the hotel’s sales remain competitive and cutting edge. 通過電話、合同及書面溝通，保持酒店的高知名度。To ensure a high level of exposure for Hotel through direct sales solicitation via telephone, contracts and written communications. 要按照行業(yè)、公司、酒店的規(guī)定，反應(yīng)在市場銷售變化。To respond to changes in the Sales function as dictated by the industry, company and hotel. 開展專業(yè)的銷售拜訪。To ensure professional sales calls. 運(yùn)用Envision數(shù)據(jù)庫篩選及設(shè)定客戶公司和政府部門，制定適當(dāng)有效的銷售策略，擴(kuò)大酒店的市場占有份額。To pre-qualify and target major Companies and Government Departments, utilising Events database and develops appropriate and effective sales solicitation strategies to increase hotel’s market share. 根據(jù)既定目標(biāo)計(jì)劃銷售拜訪。To carefully plan Sales Calls into defined objectives. 了解當(dāng)?shù)厣鐓^(qū)，商業(yè)環(huán)境, 政府政策和可能影響到酒店經(jīng)營的社會(huì)因素。To be aware of community, business, political and social factors that may affect the hotel’s financial performance. 充分了解酒店設(shè)施、特點(diǎn)及服務(wù)。To maintain a detailed knowledge of Hotel facilities, features and services. 通過直接銷售,電話聯(lián)系和書信方式協(xié)助酒店創(chuàng)造高度影響。To assist in creating a high level of exposure for the hotel through direct sales solicitation, telephone contact and written communication. 在VIP客戶到達(dá)酒店時(shí)予以歡迎，離開酒店時(shí)予以送別。To meet and greet VIP guests upon arrival/ departure. 安排拜訪現(xiàn)有及潛在客戶公司和政府部門。To plan and make Sales trips to Companies and Government Departments which is our current and potential clientele to explore into new events business opportunities. 根據(jù)需要款待相關(guān)公司和政府職能部門，接待其來酒店考察。To entertain and conduct site inspections to relevant Companies representatives/ Government officials/ delegates whenever required. 負(fù)責(zé)市場銷售企劃中相關(guān)的宴會(huì)銷售企劃。To implement all Events sales action plans related to responsibility areas as outlined in the Marketing plan. 通過“taking work out of the system”簡化工作流程，不斷尋求提升服務(wù)水平。To review and constantly seek productivity level improvements through the process of “taking work out of the system” (when appropriate) and thorough streamlining of work process.

崗位職責(zé)： 統(tǒng)籌銷售市場部部門工作，負(fù)責(zé)企業(yè)公寓及寫字樓整體的銷售工作，公寓及寫字樓招商。 制訂年度收益計(jì)劃、市場預(yù)算及預(yù)測。 制訂與收益計(jì)劃相關(guān)的工作計(jì)劃，以確保收益計(jì)劃目標(biāo)得以實(shí)現(xiàn) 向總經(jīng)理提供專業(yè)的咨詢服務(wù) 協(xié)調(diào)保持和增加業(yè)務(wù)量的各種方法，包括廣告、促銷、個(gè)人銷售、宣傳、社區(qū)關(guān)系、特別銷售項(xiàng)目等。 通過下列手段創(chuàng)建及實(shí)施特別計(jì)劃以創(chuàng)造更大的效益： 提高平均房價(jià) 提高整體入住率 提高淡季業(yè)務(wù)量 增強(qiáng)在當(dāng)?shù)氐牟惋嫼脱鐣?huì)銷售 提高酒店在當(dāng)?shù)厣鐓^(qū)的聲望 通過聯(lián)誼、入會(huì)和加入其它行業(yè)組織來積極參與社區(qū)事務(wù)。 定期檢查銷售與市場部員工的活動(dòng)報(bào)告，以確保銷售目標(biāo)的實(shí)現(xiàn)。 對(duì)酒店內(nèi)部宣傳品的視覺效果進(jìn)行定期檢查，以確保它們能夠達(dá)到品牌標(biāo)準(zhǔn)。 通過以下手段對(duì)潛在市場進(jìn)行調(diào)查： 對(duì)銷售部和前臺(tái)的通信文檔進(jìn)行檢查 對(duì)客史檔案和登記卡檔案進(jìn)行分析 研究客戶調(diào)查問卷 研究政府對(duì)來當(dāng)?shù)芈糜蔚挠慰偷慕y(tǒng)計(jì)數(shù)字 分析競爭對(duì)手的銷售和促銷工作情況 對(duì)各類參考資料及行業(yè)出版物進(jìn)行研究，以尋找銷售機(jī)會(huì) 分析以往廣告活動(dòng)及向其它部門負(fù)責(zé)人和廣告機(jī)構(gòu)進(jìn)行咨詢，研究何種廣告效果最好，并就此向總經(jīng)理提出建議。 與社區(qū)及周邊市場內(nèi)的航空公司、旅行社、商行、私人俱樂部和行業(yè)協(xié)會(huì)保持聯(lián)系，以發(fā)展新客戶及保持老客戶。 定期對(duì)公關(guān)活動(dòng)進(jìn)行檢查，以保證酒店在當(dāng)?shù)丶叭珖襟w中的影響力。 對(duì)新產(chǎn)品和服務(wù)的開發(fā)進(jìn)行管理 對(duì)新市場策略的發(fā)展進(jìn)行監(jiān)管 進(jìn)行市場調(diào)研 與區(qū)域銷售及市場工作人員進(jìn)行良好溝通并實(shí)施公司策略 和人力資源部一起進(jìn)行人力規(guī)劃和管理需求。 和財(cái)務(wù)總監(jiān)一起編制和管理部門預(yù)算。