崗位職責:
Scope of Job:
As Food Safety Supervisor you will work closely with the Food Safety Compliance Manager and Management teams at the attraction to ensure effective implementation of our Food Safety policies, procedures, standards and culture. The role will seek to ensure excellent food products and services are delivered safely and hygienically to our guests, staff and contractors every day.
作為食品安全主管，您將配合食品安全合規經理并且和管理團隊密切合作，確保有效執行食品安全政策、程序、標準和文化。該職位將努力確保每天為游客、員工和承包商提供安全衛生的優質食品和服務。
The role will also include the provision of advice, direction and performance monitoring relating to the broader topic of health and safety risks in the attractions catering environments. The effective management of food safety risks is, to an extent, determined through the effective control of health and safety risks more generally in these areas. With both, our employees are at the heart of the necessary processes and safety arrangements.
該職位將涉及為餐飲運營場所餐飲環境中更廣泛的健康和安全風險議題提供專業建議、戰略指導和績效評估。食品安全風險的有效管理在很大程度上依賴于這些領域內整體健康和安全風險的妥善控制。在這兩個方面，我們的員工都是關鍵流程和安全措施的核心要素。
Job Responsibility
工作職責
1. 食品安全培訓
Food Safety Training
- Develop food safety training materials and implement a food safety training program to raise awareness of the importance of food safety among all employees.
制定食安培訓課件并實施食品安全培訓計劃，提升全體員工對食品安全意識。
- Ensure that the training content complies with Merlin's food safety management system and strictly follows LLSHR food safety standard operating procedures.
確保培訓內容符合默林食品安全管理系統，并嚴格執行上海樂高樂園度假區食安標準操作程序
2. 食品安全審核
Food Safety Audit
- Assist with the park's F&B audit plan, conduct safety audits for the operations team and various F&B outlets, identify unsafe operational behaviors, and propose corresponding safety improvement measures and plans
協助制定度假區內餐飲食品安全審核計劃，對餐飲運營場所進行安全評估審核，針對不安全的操作行為提出相應的改進措施和計劃
- Support the admission inspection, food safety assessment, and regular audits of food suppliers
評估新引入的餐飲供應商食品安全相關資質，協助準入踏勘流程并持續進行定期的食品安全審核。
3. 食品安全實驗室管理
Lab Management
- Be responsible for developing food sampling plans, food testing plans, and equipment and consumables management for F&B outlets within attraction
負責制定餐飲運營場所內食品留樣計劃、食品檢測計劃及設備器材和耗材管理工作
- Improve laboratory operational efficiency, including but not limited to staff inspection efficiency, equipment utilization efficiency, and efficiency in following up and rectifying detected issues
提高實驗室運營效率，包括但不限于檢測效率、設備使用效率、問題跟進效率流程等工作。
4. 食品安全事故調查
Food Safety Incident Investigation
- Support the Food & Beverage team in ensuring proper recording, investigation, and analysis of food-related incidents, complaints, and potential risks occurring in the park, and provide technical safety solutions to prevent recurrence
協助餐飲團隊妥善記錄、調查并分析餐飲運營場所內發生的食品相關事件、投訴和潛在風險，同時提供專業的技術安全解決方案，以預防類似情況再次發生。
- Create relevant safety topics and safety promotions based on safety incidents, and regularly share with the food and beverage team to enhance overall safety awareness
根據安全事故制作相應的安全話題和安全宣傳，定期與餐飲團隊進行分享提升整體安全意識
5. 食品安全相關法規更新
Update on Food Safety Regulations
- Combine the latest updates on national and local food safety regulations and standards, summarize and update existing standards in real-time to avoid compliance risks
系統性整合國家及地方層面最新的食品安全法規和標準，并持續對現有標準進行實時分析和更新，以有效規避合規風險
6. 第三方服務商管理
Third-party Service Provider Management
- Guide and support relevant F&B contractors and service providers in correctly implementing Shanghai LEGOLAND's safety and food safety procedures
指導并協助相關餐飲承包商和服務供應商正確實施度假區的安全及食品衛生規程
Health & Safety
健康與安全
You are responsible for implementing Merlin’s HSS Policy, management system and related standards.
Within the area of management responsibility, you must:
? Show clear leadership and commitment to HSS; this includes setting a good personal example.
? Develop plans that are consistent with the HSS strategy to carry out risk assessments and meet relevant standards, legal requirements and Merlin’s HSS targets and objectives.
? Take the necessary practical steps to implement the HSS management system, including:
? Providing suitable resources and training
? Defining specific roles and responsibilities
? Explaining HSS issues effectively
? Establishing operational controls
? Managing contractors effectively
? Organising emergency response arrangements
? Implement measures to monitor HSS performance and, where necessary, take corrective action. This includes audits, performance monitoring, and reporting / investigating incidents.
? Ensure that HSS decisions are consistent with Merlin’s HSS Policy.
? Consider HSS issues in business decisions and explain their importance.
? Support promotional campaigns and educational plans.
? Recognise and reward employees who show positive HSS behaviour and achieve HSS objectives.
? Discuss HSS issues regularly.
? Encourage employees to suggest measures to improve HSS performance, and follow these up.
? Ensure that employees who blatantly or repeatedly violate HSS standards, procedures and rules are disciplined appropriately.
? Challenge unsafe conditions or actions and work with those involved to agree the necessary safety improvements.
? Provide ready access to skilled HSS professionals and / or accurate HSS advice.
您有責任落實默林的HSS（健康、安全和保障）政策，管理制度及相關標準。
在各自的管理職責范圍內，必須：
? 展現明確的HSS領導力和承諾，包括設置一個好的個人榜樣。
? 制定符合 HSS 戰略的計劃，以實施風險評估并滿足相關標準、法律要求和默林集團的 HSS目標。
? 采取必要的實際步驟實施HSS管理體系，包括:
? 提供適當的資源和培訓
? 定義具體的角色和職責
? 有效地解釋HSS問題
? 建立運營控制措施
? 有效管理承包商
? 組織實施應急響應
? 實施監測HSS績效的措施，并在必要時采取糾正措施。這包括審計、績效監控和報告/調查事件。
? 確保 HSS 決策與默林集團的HSS政策保持一致。
? 在業務決策中考慮HSS問題并解釋其重要性。
? 支持HSS提升和教育計劃。
? 認可并獎勵表現出積極HSS行為的員工。
? 定期討論HSS問題。
? 鼓勵員工提出提高HSS績效的措施，以及跟進措施的實施。
? 確保公然或屢次違反HSS標準、程序和規則的員工受到適當的紀律處分。
? 挑戰不安全的條件或行動，并與相關人員合作達成一致必要的安全改進。
? 提供必要的權限給 HSS 專業人員和/或準確的 HSS 建議。
任職資格:
1. Bachelor's degree or above in Food Safety related majors
食品安全相關專業，本科及以上
2. At least 3 years of experience in food safety, preferably with international experience in Park resort catering；chain restaurants, hotel catering, food manufacturing industry, or third-party auditing organizations
至少3年以上食品安全工作經驗，優選具有大型主題樂園餐飲、國際化的連鎖社餐、酒店餐飲、食品制造業或三方審核機構工作經驗者
3. Fundamental knowledge and skills in food safety
食品安全基礎知識和技能
4. Familiar with food safety systems (HACCP, ISO22000, BRC, etc.)
熟悉食品安全體系（HACCP、ISO22000、BRC等）
5. Able to independently conduct food physicochemical/microbiological experiments
能夠獨立完成食品理化/微生物實驗
6. Strong sense of responsibility and principles, pragmatic and pursuit of excellence
具有較強的責任心和原則性，求真務實、追求極致
7. Fluent in English reading and writing
英文讀、寫流利
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