Mandarin Oriental Pudong, Shanghai is looking for a Bellman to join our Front Office team.
Are you a master of craft??Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.?
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Pudong, Shanghai is a five-star luxury hotel which located on the banks of the Huangpu River. In the heart of Pudong’s financial district, we offer the perfect combination of style, comfort, and world-class service. We pride ourselves on our innovative restaurants, serene spa and contemporary design.
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About the job
Based at the Mandarin Oriental Pudong, Shanghai within the Front Office Department. The Bellman reports to the Chief Concierge.
As Bellman, you will be?responsible?for the following duties:
The Bellman is responsible for the overall guest satisfaction by creating a delightful arrival and departure experience, which includes escorting guests to their destination, handling delivering and storing of guests' luggage, communication of information and guest requests and familiar with and able to demonstrate the guest room technology.
As Bellman, we?expect?from you:
Excellent overall communication skills
Able to multitask
The ability to work well in a team
environment
Able to communicate written and spoken
English and Mandarin Language?
Our commitment to you
Learning & Development.
Your success is our success. We craft unique learning and development
programmes for various stages in your career so that you grow,
continuously.
MOstay. When you work as hard
as our colleagues do, it’s important to take time off. As a member of the
#MOfamily, you can stay with us wherever you go in the world. The MOstay
programme offers complimentary nights and additionally attractive rates on
rooms for you and your loved ones.
Heath & Colleague Wellness.
Finding the right work-life balance is important. Your wellbeing matters
to us. A variety of health benefits and wellness programmes are offered to
all our colleagues, globally (after working for 6 months, you can
enjoy supplementary commercial medical insurance).
Competitive salary and benefits
package, providing superior four-person sharing dormitory
with independent
bathroom, independent washing machine and refrigerator, free high-speed Wi
Fi, free gym and shuttle bus.
Delicious work
buffet meals
& various team building activities.
Support the internal talent
transfer plan of the group worldwide.
We’re Fans. Are you?
上海浦東文華東方酒店正在尋找 行李員加入我們的 前廳部團隊。
您是精雕細琢的大師嗎？您想在一個共同榮耀的團隊中茁壯成長，在盡心盡責的同時彰顯誠信與尊重嗎？您擁有成長思維嗎？我們邀請您成為非凡卓越的粉絲。
文華東方作為一家屢獲殊榮的酒店集團，也是一些全球知名目的地的最豪華酒店、度假村和住宅的運營者，同時擁有豐富的開發渠道。集團因打造一些全球最受歡迎的酒店、提供受亞洲傳統啟發的傳奇服務，同時代表最前沿的奢華體驗，而受到越來越多的認可。
上海浦東文華東方酒店是一家坐落在黃浦江畔的豪華酒店。酒店位于浦東金融區中心，將時尚風范、舒適和服務完美集于一身。我們對酒店的創意餐廳、寧靜的水療中心和現代設計倍感自豪。
關于工作
工作地點位于上海浦東文華東方酒店，在 前廳部，行李員向禮賓司匯報。
作為 行李員，您將負責以下職責：
行李員需負責給客人舒服愉悅的運送行李服務，從而使客人滿意。包括帶領客人去他們的房間，為客人運送行李，交流信息，了解客人的要求，為客人介紹房間內的高科技的設備。
作為 行李員，我們對您的期望：
良好的交流技巧
有能力處理多項工作和任務
可以在團隊的環境里努力地工作?
良好的中文和英語的說寫能力
我們對您的承諾
學習與發展。您的成功就是我們的成功。我們為您職業生涯的各個階段制定獨特的學習和發展計劃，讓您不斷成長。
MOstay （同事住宿福利）。當您像我們的同事一樣工作非常努力，那么必要的休息是很重要的。作為 #MOfamily（文華東方大家庭）的一員，無論您身在何處，都可以入住我們的酒店。 MOstay 計劃為您和您的親人提供免費住宿和優惠房價。
健康與同事福利。找到正確的工作與生活平衡很重要，您的健康對我們來說意義重大。我們為全球所有同事提供各種健康福利和健康計劃（工作6個月后可享有補充商業醫療保險）。
有競爭力的薪酬和福利待遇，提供優越的四人間宿舍，擁有獨立衛浴，獨立洗衣機和冰箱，免費高速Wi-Fi，免費健身房和上下班班車。
豐富多樣兼顧各地口味的美味自助工作餐及精彩紛呈的文娛活動。
支持集團全球范圍內的人才內部調轉計劃。
我們是粉絲。您呢？
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