崗位職責： 一、前廳管理： 1.全面負責前廳部運營，包括接待、入住登記、退房、問詢等服務流程的監督與優化。 2.確保前臺員工提供高效、熱情的服務，維護賓館形象。 3.處理賓客投訴及突發事件，提升客戶滿意度。 協調與其他部門（如銷售、餐飲）的協作，保障對客服務無縫銜接。 二、客房管理： 1.監督客房清潔、布草更換、設施維護等工作，確保房間質量符合標準。 2.制定客房清潔計劃、物資管理制度，控制成本并優化庫存。 3.定期檢查客房衛生、設備狀態，及時整改問題。 4.培訓客房服務員，提高工作效率與服務意識。 三、運營支持 1.分析房務數據（如入住率、客訴率），提出改進建議。 2.協助制定部門預算，控制人力及物料成本。 3.落實賓館安全、衛生及消防規范，確保合規運營。 任職要求： 1.大專及以上學歷，酒店管理、旅游管理或相關專業優先。 2.3年以上星級酒店或賓館房務管理經驗，熟悉前廳、客房全流程操作。 3.具備團隊管理經驗，擅長人員培訓與跨部門協作。 4.精通酒店管理系統（如OPERA、西軟等）及辦公軟件。 5.出色的溝通能力、抗壓能力及客戶服務意識。 注重細節，能快速應對突發情況并妥善解決。 6.可接受彈性工作制（含周末、節假日輪班）。 7.有本地酒店資源或優秀英語能力者優先。

【崗位職責】 1、全面負責餅房日常運營管理，包括西點、面包、甜品的生產制作與質量控制 2、根據酒店餐飲需求設計創新甜品菜單，定期研發符合季節特色的新品 3、嚴格把控原材料驗收、儲存及使用標準，優化成本管控 4、制定標準化操作流程，確保食品安全及衛生符合五星級酒店標準 5、負責餅房團隊培訓與技能提升，合理排班并監督工作執行 6、協調餐飲部門完成宴會、自助餐等大型活動的甜品供應保障 【崗位要求】 1、精通法式甜點、歐式面包、巧克力工藝及翻糖裝飾等專業技能 2、具備扎實的烘焙理論基礎，熟悉各類烘焙設備操作與維護 3、對食材特性有敏銳判斷力，能獨立完成成本核算與菜單定價 4、具有優秀的團隊管理能力，3年以上五星級酒店餅房管理經驗者優先 5、持有國家認證的西式面點師職業資格證書（二級及以上） 6、能適應彈性工作時間，具備高強度工作下的出品穩定性

管理華住集團在千島湖，建德，桐廬 旗下漢庭，全季，桔子品牌酒店。

崗位描述： 無論你是酒店職業經理人，無論你是地產企業從業者，無論你是地產銷售員，無論你是建筑設計師，還是普通的打工者，你身邊無處不在的酒店加盟信息，經雅閣商務團隊的抽絲剝繭，都具有無窮價值，傳遞信息，創造價值，自當老板，輕松賺錢。 雅閣酒店集團城市合伙人招募，傳遞信息，創造價值，助力洽談，分潤百萬，自當老板，輕松賺錢！歡迎加入雅閣AHG City?Partner城市合伙人招募計劃！ 雅閣酒店集團（紐交所股票代碼NYSE：GHG）是澳大利亞最具規模的酒店管理集團。目前覆蓋亞太區百余城市，擁有11個酒店品牌：雅閣大酒店、雅閣璞邸酒店、雅閣度假酒店、雅閣酒店、雅閣公寓、澳斯特酒店、雅閣澳斯特酒店、澳斯特精選酒店、澳斯特公寓、澳斯特WOW酒店及Metro酒店。從豪華酒店到精品酒店，從度假村到服務式公寓，您可在眾多目的地中探索旅程中的別樣精彩，迎接人生新的機遇。 ? 【城市合伙人事業部】 聯系人：周寧女士 聯系電話：13632195789 郵箱：joline.zhou@argylehotels.com

大專以上文化程度； 5 年以上酒店銷售工作經驗。按照公司整體要求，制定和組織實施公司在市場策劃、銷售管理、客戶服務的戰略規劃。負責項目可行性比選階段的市場研究、客戶分析、市場定位和營銷推廣方案設計。負責監督和考核公司各項目的營銷推廣、銷售進度、銷售回款和客戶服務等，支持和保障項目實施。負責組織營銷推廣、銷售執行、客戶服務等方面專業人員的培訓。

The Commercial Director will spearhead Conrad Hong Kong’s commercial strategy, driving revenue growth and market share through innovative sales, marketing, and revenue management initiatives. Leading a dynamic team, this role ensures the hotel’s competitive edge by optimizing business performance across all segments while fostering strong client and stakeholder relationships.? ? Key Responsibilities Strategy & Leadership: Develop and execute holistic sales and marketing strategies to maximize revenue, profitability, and market positioning. Lead, mentor, and inspire a high-performing team across sales, marketing, catering, and reservations. ? Revenue Optimization: Collaborate with Cluster Revenue Managers to refine pricing strategies, demand forecasting, and business mix, ensuring agile responses to market fluctuations. ? Market Expansion: Design and implement targeted (digital) marketing campaigns, with a focus on expanding the hotel’s footprint in Mainland China and other key markets. ? Data-Driven Decision Making: Analyze market trends, competitor activity, and performance metrics to refine strategies and capitalize on emerging opportunities. ? Relationship Management: Cultivate partnerships with top clients, industry stakeholders and OTA partners to drive loyalty and revenue growth. ? Cross-Functional Collaboration: Partner with F&B, Health Club, and other departments to align commercial strategies with broader hotel objectives. Serve as a key advisor to the executive team, presenting insights and actionable recommendations. ? Stakeholder Engagement: Maintain strong alignment with Hilton’s regional teams on brand initiatives, loyalty programs and market-specific campaigns. Actively contribute to commercial reviews, including ownership meetings. ? Qualifications & Experience Bachelor’s degree in Hospitality, Business Administration, Marketing, or a related field. ? 10+ years of progressive leadership experience in hospitality sales and marketing, with a proven track record of revenue growth and market expansion. ? Strategic thinker with expertise in market analysis, pricing strategies and digital marketing. Deep knowledge of Mainland China’s travel market and consumer behaviour is a plus. ? Inspirational leader with exceptional team-building and coaching abilities. ? Strong business acumen, negotiation skills and ability to influence cross-functional stakeholders. ? Analytical mindset with proficiency in translating data into impactful strategies. ? Fluency in English and Cantonese required; Mandarin proficiency is advantageous. ? Why Join Us? This is a pivotal role shaping Conrad Hong Kong’s commercial success in a competitive land scape. We seek a visionary leader who thrives on innovation, collaboration, and delivering exceptional results. Application For interested candidate, please send you latest resume together with your expected salary to Ms Linda Fung/ Assistant Human Resources Manager at Linda.Fung@ConradHotels.com. 工作地點:香港康萊德酒店

工作職責：The General Manager is responsible for managing daily hotel operations and providing overall leadership in the hotel‘s continuing effort to deliver outstanding guest service and financial profitability.1. Champion Business Excellence? Drive the hotel’s financial success and guest satisfaction by exceeding key performance indicators.? Collaborate with Sales and Marketing to develop revenue generating strategies for the hotel ? Stay ahead of market trends and seize new opportunities2. Lead with Vision? Inspire a culture of excellence by providing strong leadership to all team members.? Monitor and develop team member performance, particularly the executive team and department heads ? Foster a workplace where every team member thrives and contributes to the property’s collective goals 3. Elevate Guest Experience ? Manage operations with a keen eye for detail? Monitor guest feedback and implement improvements as necessary to exceed guest expectations? Deliver exceptional service to ensure every guest leaves with a desire to return 4. Financial Stewardship? Develop and manage the hotel’s budget, including revenue forecasting, expense control and capital expenditures ? Regularly evaluate and analyze our financial landscape and adjust course to meet and surpass our financial objectives 5. Quality Assurance? Guarantee the highest standards of hotel upkeep, safety and guest satisfaction? Conduct regular inspections to ensure compliance with quality and brand standard requirements? Implement improvement initiatives to enhance overall guest experience and hotel reputation6. Owner Relations? Build strong rapport with hotel owners through proactive and on－going communication ? Serve as a primary liaison between hotel owners and corporate entities任職資格：Proven experience in managing MICE hotel or complex hotels.Strong knowledge and experience in F&B, Rooms or CommercialSuccess in driving commercial returns and revenueStrong leadership and interpersonal skills with the ability to inspire and motivate a diverse team Outstanding communication and negotiation skills with a customer－first mindset Solid grasp of financial management principles and experience in budgeting and forecasting Dynamic, innovative and solutions－oriented, with the ability to be adaptable to meet the ever－changing demands of the industry

Key Responsibilities: Assistthe General Manager in planning, organizing, staffing, directing andcontrolling the hotel. Responsiblefor hotel operation in the absence of the General Manager? Directthe function of Operations Management and planning in conjunction with General Manager to meet the daily needs of the hotel To analyze current and future market trends toensure revenue potential during high and low demand periods.?Responsible for revenue growth Maintainingthe highest possible departmental revenues and profit margins Establishment of strategic alliances and relationship with key industry and luxury partners Responsible for brand positioning and recognition Responsible for customer retention and loyalty

【崗位職責】 1、 全面負責酒店的經營管理。 2、 建立、健全酒店的組織管理系統，使之合理化、精簡化、高效化。 3、 負責實現酒店的營業收入指標和利潤指標。 4、 負責制定酒店的經營預算和決算，提出更新改造和投資計劃。 5、 落實酒店年度財務預算，向各部門下達年度工作指標。 6、 督促酒店維修保養工作和酒店安全管理工作。 7、 負責做好酒店與各界人士的公共關系,樹立酒店良好形象。 8、 做好酒店機構設置、員工編制及重要人事變更。 9、 指導培訓工作，培養人才，提高整個酒店的服務質量和員工素質。 【崗位要求】 1、 大專以上學歷，相關管理專業。 2、 從事高星級酒店工作10年以上，具有5年以上相關高層管理工作經驗。 3、 熟悉酒店各部門服務及管理流程。 4、 善于管理和經營團隊，事業心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。

執掌京城奢華地標！北京JW萬豪酒店總經理全球招募令? 你，敢挑戰奢華酒店巔峰戰場嗎？? 酒店簡介? 北京JW萬豪酒店雄踞寸土寸金的北京中央商務區核心，作為萬豪國際集團奢華矩陣的璀璨明珠，我們與頂級寫字樓群、高端購物中心及精英住宅區毗鄰而立，以得天獨厚的戰略位置，占據城市繁華的制高點。現代美學與尖端科技在酒店空間完美交融，每一間客房與套房都是智能與舒適的藝術結晶。這里不僅是賓客休憩的港灣，更是商務社交的頂級舞臺，多個特色餐廳、格調酒吧及頂級會議設施，共同構筑起高端生活方式的范本。現在，我們向全球發出召集令，尋找一位能引領這艘奢華巨輪破浪前行的領航者！? 崗位職責? 1. 直面巔峰責任：作為酒店與業主、管理公司的戰略紐帶，以破局者的魄力維護多方合作，確保經營指標與品牌標準完美達成，成為商業價值與品牌聲譽的雙重捍衛者? 2. 掌控全局戰場：執掌酒店日常運營的最高指揮權，制定并推進極具挑戰性的年度經營目標與計劃，在瞬息萬變的市場中，帶領團隊披荊斬棘，實現業績的持續突破。? 3. 勇做行業先鋒：時刻保持對市場風向的敏銳嗅覺，以前瞻性的戰略眼光，制定并調整業務發展藍圖。在保障運營品質的前提下，大膽革新成本管控策略，全力開拓全新市場版圖，將酒店利潤推向行業新高地。 ?4. 精通全維運營：對客房、工程、前廳、餐廳、銷售等部門的運營管理有著爐火純青的把控，從酒店的規劃設計、設備設施配置到室內空間雕琢，每一個細節都需展現大師級的專業水準。 5. 重塑運營規則：搭建高效且極具競爭力的組織體系，完善覆蓋全流程的規章制度與服務標準，以創新思維驅動酒店運營效率與服務品質的雙重躍升。 6. 緊握財務命脈：成為酒店財務管理的操盤手，通過精準的成本控制與科學的財務預算，確保酒店財務健康穩健，為可持續發展筑牢堅實根基。? 7. 鍛造精英戰隊：打造一支能征善戰的酒店管理團隊，從人才選拔、考核激勵到晉升培養，以卓越的領導力激發團隊潛能，讓每一位成員都成為行業尖兵。 8. 樹立行業標桿：穿梭于政商名流之間，以非凡的社交智慧與個人魅力，維護酒店的高端形象，在重要場合中，以王者之姿彰顯品牌氣度。? 9. 攻克多元挑戰：靈活應對業主及管理公司提出的各類高難度任務，在復雜局面中展現破局能力。? 任職要求? 1. 智慧領航：本科及以上學歷，用扎實的知識儲備為戰略決策奠基。 2. 經驗淬煉：15年以上高星級酒店的實戰歷練，3年以上奢華國際連鎖酒店總經理任職經驗，在血與火的行業洗禮中鑄就王者實力。? 3. 全能實戰：對酒店全部門服務與管理流程了如指掌，擁有酒店籌備及統籌運營經驗者，將在這場競爭中占據先機。 4. 領袖風范：具備超凡的團隊建設能力，以鐵血手腕實現成本優化；擁有頂級的溝通協調技巧，在復雜局勢中掌控全局，帶領團隊戰勝一切挑戰。? 5. 戰略眼光：在瞬息萬變的市場中，憑借卓越的計劃、決策與綜合判斷能力，精準捕捉商機，引領酒店駛向勝利彼岸。? 6. 魅力擔當：品貌出眾，中英文流利，溝通表達極具感染力；擁有市場信息的超強洞察力與危機處理的果敢魄力，時刻守護酒店聲譽。? 7. 無畏征程：敢于接受區域內的調派挑戰，在不同的戰場環境中，迅速適應并開創新局。? 8. 顛覆創新：以開拓者的勇氣打破行業固有模式，帶領團隊擁抱變革，重塑奢華酒店行業新生態。? 9. 品格基石：自律、誠信、敬業，以高度的責任感，為酒店發展傾盡全力。 薪資待遇? 1. 豐厚回報：極具競爭力的基本工資 + 上不封頂的績效獎金 + 高額年終獎，薪資水平由你的實力決定，在這里，你的價值將得到最充分的認可。? 2. 尊崇福利：五險一金、超長帶薪年假、精致工作餐、員工專屬折扣、高端定期體檢，全方位保障你的生活品質。? 3. 巔峰進階：萬豪國際集團強大的資源加持，提供涵蓋在線課程、線下特訓、國際交流等多元化的培訓體系，助你攀登職業發展的最高峰。? 申請方式? 1. 即刻行動！將精心準備的個人簡歷通過最佳東方投遞，或發送至：jessica.lan@marriott.com，郵件主題請注明“北京JW萬豪酒店總經理應聘-姓名”，讓我們第一時間捕捉到你的鋒芒。 ?2. 簡歷中請用數據與案例，詳細呈現你的教育背景、輝煌工作經歷、卓越管理成就及雄心勃勃的未來職業規劃，每一個細節都將成為你制勝的關鍵。? 3. 初審通過者將收到AI初試邀約，開啟這場巔峰對決的首戰，后續面試安排將為你逐一揭曉。 這不僅是一份工作，更是一場征服奢華酒店領域的壯麗征程！北京JW萬豪酒店，靜候王者駕臨，與我們攜手，改寫行業傳奇！

了解國家有關酒店行業的各項政策法規和高星級酒店各崗位的業務流程，有較豐富的酒店管理知識和管理經驗，有較強的市場營銷、品牌意識和全局觀，有良好的規劃能力、團隊建設能力和應變處置能力，有較強的經營管理能力、市場洞察力和組織協調能力，能有效整合資源推進酒店經營目標的實現。

【崗位職責】 1、 全面負責酒店的經營管理。 2、 建立、健全酒店的組織管理系統，使之合理化、精簡化、高效化。 3、 負責實現酒店的營業收入指標和利潤指標。 4、 負責制定酒店的經營預算和決算，提出更新改造和投資計劃。 5、 落實酒店年度財務預算，向各部門下達年度工作指標。 6、 督促酒店維修保養工作和酒店安全管理工作。 7、 負責做好酒店與各界人士的公共關系,樹立酒店良好形象。 8、 做好酒店機構設置、員工編制及重要人事變更。 9、 指導培訓工作，培養人才，提高整個酒店的服務質量和員工素質。 10、完成業主交代其他工作。 【崗位要求】 1、 本科以上學歷，相關管理專業。 2、 從事星級酒店工作10 年以上，具有5年以上相關高層管理工作經驗。 3、 熟悉酒店各部門服務及管理流程。 4、 善于管理和經營團隊，事業心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。

工作地全國 Job Title:? ? ? ? ? ? ? ? ?GENERAL MANAGER 職稱:??????????????????????? 總經理 Department:? ? ? ? ? ?Executive Office 部門:??????????????????????? 行政辦公室 Immediate Supervisor:? ? ?Vice President of Hotel Operations 直接上司:? ? ? ? ? ? ? ? ? ? ? ? ? ?中國區酒店運營副總裁 ? JOB SUMMARY: 職位簡介: RESPONSIBILITIES: 職責 ? 1????? Hotel Pre-opening ? ? ? ? ? ? ?酒店籌開業 For opening of the new hotel, General Manager prepares to submit an overall pre-opening budget plan on all expenditure during the pre-opening period and to produce a “Master Chart” of action plans to meet the hotel opening schedules and other work included: 總經理在開業前階段，為新酒店的開業準備提交全面開業前所有預算計劃及支出，制定包含各部門各階段的詳細行動計劃的籌開計劃總表來滿足酒店的順利開業。其他工作，包括： l? Assist in supplying and maintaining all licenses and permit requirements l? 協助提供和維持所有的執照和許可證要求 l? Prepare charts and reports on work progress of constructions exterior and internal décor installations. l? 準備圖表和對建筑的外部和內部設施的工作進度報告 l? Prepare the schedules of recruitment’s and staff training plans. l? 準備計劃招聘和員工培訓計劃 l? Produce timelines and action plans on services to be rendered at different stages. l? 提供不同時間段的服務時間表和行動計劃表 l? Submit a pre-opening budget for showing the proposed expenditures to be made l? 遞交開業前預算顯示該支出是由 l? Remuneration package of executives who are under the employment of pro-opening period. l? 擬定開業前的高管薪酬支持體系 l? Compensation for expenses incurred on the staff recruitment and training, sales and marketing promotional programs, the opening of festivities or any other pre-opening requirements. l? 制定員工招聘和培訓費用補貼，銷售和營銷推廣方案，或任何其他的慶祝活動開幕前要求開放 l? Prepare a purchasing plan on operating equipment and utensils required initially. l? 初步準備采購計劃的操作設備和用具 l? Negotiate and obtain bargain prices for supply of utilities, cleaning, maintenance, vermin extermination, security and other services and goods required in the operation to the hotel. l? 聯絡供應商，協商合適的清潔，維護費用，保證害蟲滅絕，酒店安全和其他商品及服務在酒店運營時的所需 l? Provide standard pre-opening accounting setup and services. l? 提供標準的開業會計設置和服務 l? Prepare and establish a set of operating policies/procedures, operation and training manual. l? 準備建立一套標準的經營政策/程序，操作和培訓手冊 l? Develop international and national sales and marketing promotional program, including advertisements and public relations and other program to secure business and booking at the hotel. l? 制定國際和國內的銷售和市場推廣計劃，包括廣告、公共關系和其他程序的安全業務和酒店預訂等 l? Develop an organizational chart, staffing guides and schedules of employment and compensation rates and package. l? 制定的組織圖，編制員工手冊、工作時間表、補償機制及薪資 l? Recruit initial staff and implementation training program. l? 實施員工招募及培訓計劃 l? Negotiate and manage with concessionaire, licenses, tenants, consignees and other intended users of hotel facilities within the premises. l? 洽談和特許權，許可證管理的處所內，承租人，收貨人和其他用戶的酒店設施。 ? 2. Hotel Daily Operations ? ? 酒店日常運營 ? l? Maintaining a harmonious working relationship with hotel owners and continually responding of total commitments to the hotel management companies. Attend regular owners and management meetings in accordance with the guidelines of the management companies. Maintaining positive attitude, be cooperative to the owners and superiors of the management companies and other hotels colleagues. l? 保持與酒店業主和諧的工作關系，以持續地保持業主方對酒店管理公司的承諾的遵循。按照管理會議需要，定期參加業主和管理公司的指導方針會議。保持積極的態度，與管理公司和其他酒店的業主和上級，同事保持良好的溝通。 l? Maintain the smoothly operations of the hotel, which included of administering and implementing the policies and procedures, establishing and monitoring the overall hotel goals and objectives. Made daily physically routines spot checks on hotel outlets and a number of guestrooms in order to keep sight of the fact that the maintenance and standards of services achieved. l? 保持酒店的順利運作，包括管理和執行的政策和程序，建立和監測酒店的整體目標。每天例行抽查酒店客房，以保證及時的維修和服務達標 l? Plan and supervise targeted goals closely for maximizing profit and minimizing operating costs.? And control the operating service standards to meet the expectations of both guests and owners.? Established operational objectives and action plans with time frame towards achieving goals.? l? 緊密監督酒店計劃及設置目標。為追求利潤最大化以及最大限度地降低運營成本，控制服務標準流程，滿足顧客及業主的期望，并建立業務目標和時間框架來實現酒店的運營目標 l? Supervise and review with the Human Resource Department on all activities of staff, such as staff motivation plan, staff development and training program, etc., for maximizing of high staff productivity, staff morale low staff turnover. And ensure efficiency of services, effectiveness of teamwork and the good staff responsibility of the managerial staff.? Make closely monitoring on departmental performance from time to time. l? 監督和審查的所有人力資源部員工活動，如員工激勵計劃，員工的發展和培訓計劃，對員工的工作效率高等優點，最大限度地提高員工的士氣，以降低員工流動率。確保服務的效率，有效的團隊合作和管理人員的責任。緊密監測部門績效表現 l? Review bi-weekly on financial achievements with division heads and plan new financial directives in addition to the projected figures in the business plan. Assist sales/marketing to create additional sales objectives to increase revenue in both rooms and food and beverage sales. l? 隔周審查財務部門報表及部門主管表現，根據報表數據改變營銷計劃及制定新的財務指導。協助銷售及營銷部門制定的銷售目標，增加收入，包括客房及餐飲銷售 l? Possess effective marketing and sales skills with considerable experience in establishing hotel positioning, conducting marketing research, marketing strategies and the hotel promotions. Personally handle all complaints as much as possible and answered all hotel correspondences, which related to the administrations within 24 hours. l? 建立飯店定位及經營經驗，具有有效的市場營銷和銷售技巧，進行市場研究，營銷策略和酒店促銷。盡可能親自處理所有的投訴都盡可能回答所有酒店的對應關系，并在24小時內進行有效行政答復 l? Produce and send the required monthly reports to the owners and with a copies sent to Management Company: ----Monthly manager’s report ----Month-end financial statements package ----Sales/marketing promotional plans l? 向業主公司及酒店管理公司制作并提供所需的月度報告： -----每月經理報告 ----月末財務報表 ----銷售及營銷推廣計劃 ? JOB REQUIREMENT任職要求 l? Minimum 15 years of experience in high end hotels industry and the independent operation and marketing development experience; 具有至少15年酒店業高星級酒店工作經驗，并有獨立運營或市場拓展經驗； l? Good professional knowledge and good individual work ability; 良好的職業素養和獨當一面的工作能力； l? Good responsible attitude, dedication and integrity; 高度的責任心、敬業精神及誠信態度； l? Good interpersonal, communication and negotiating skills; 良好的與人交流、溝通和談判技巧； l? Be good at analyzing skills and problem solving skills; 精于分析問題、專于解決問題； l? Be good at team and quick decision, and be accountable decision-marking; 善于團隊管理，用于果斷決策，敢于承擔責任； l? Good managing change ability and professional level; 具有較強的應變能力及資深的專業水平。 l? A pleasant personality; 性格開朗、親和力強； l? Adaptation and accept the frequency business trip; 吃苦精神強，適應非常規的出差工作性質； l? Aim higher. ?????? 勇于進取創新，不斷挑戰目標。

需對酒店總體運作負責。管理及協調酒店總體運作，對酒店財務業績及所有部門服務質量和水準負責。負責對酒店總體產品的計劃、開發、執行以及評估，以及對客服務和對員工服務總體負責，以確保實現裸心的愿景與品牌標準、酒店高效運轉以及提升客戶滿意度與經營利潤。 A.????主要工作職責 CORE RESPONSIBILITIES ·?制定契合新度假村的裸心基因特色運營方案。 ·?參與設計度假村導覽活動及餐飲服務。 ·?監督運營物資設備采購，與第三方供應商簽訂合約。 ·?作為度假村"品牌形象大使"，體現品牌特質，持續保障卓越運營。 ·?統籌管理各部門，與部門負責人保持日常緊密協作。 ·?完整理解各部門政策及服務工作程序。 ·?每日巡視所有部門區域，觀察及指正任何不正確行為。 ·?檢查員工人數、儀容儀表及態度。 ·??倉庫—庫房保持有序、清潔、存貨數量清楚明了以及設備設施保持完好。 ·??通過裸心評分統監控客戶滿意度，親自接待賓客以確保需求被超額滿足。 ·??通過創新實踐與收益管理實現客房收益最大化。 ·??定期向裸心酒店管理公司匯報工作。 ·??查看及回復日常運作提出的相關需求。 ·??查看每月、每季度及每年的餐飲/房務財務狀況以及工資預測。 ·??監督管理并預測銷售及成本，在必要時立即采取調整措施。 ·??監督管理所有部門每月收益狀況。 ·??向酒店所有成員提供培訓、發展機會、職業紀律以及積極的支持，確保酒店質量的不斷提高。 ·? ?監督管理所有經理職位的面試及招聘，確保管理團隊的方向、服務質量的發展的連貫、一致性，維持團隊的積極性及高效性。創造及維護一個高質量、專業的工作環境。 ·??預測顧客及員工的需求，快速回復。與客人建立積極聯系。 ·??協助和提供新的市場發展建議。 ·??遵守公司所有的政策和程序。 ·???完成所有由上級主管分配的相關任務。 B.????任職要求 REQUIREMENTS ·????????酒店管理專業大專畢業。 ·????????四星級以上酒店高級管理經驗10年以上。 ·????????了解酒店行業主要發展趨勢。 ·????????具備全面酒店運營經驗，擅長提升收益、服務標準與盈利能力，注重日常運營細節并超越賓客期望。 ·????????具有卓越的財務商業頭腦（制定年度預算并達成目標是核心職責）。 ·????????具有扎實的運營背景， ·????????精通促銷營銷及銷售團隊領導。 ·????????擅長通過收入流管控、現金流及物業支出管理酒店財務。 ·????????具有出眾的人際交往能力，能妥善處理業主、同事及各級員工關系，能流利使用英語與客人、管理層和同事溝通。 ·????????代表公司維護業主關系。 ·????????通過系統培訓持續提升員工服務技能。

崗位職責/職位描述 需對酒店總體運作負責。管理及協調酒店總體運作，對酒店財務業績及所有部門服務質量和水準負責。負責對酒店總體產品的計劃、開發、執行以及評估，以及對客服務和對員工服務總體負責，以確保實現裸心的愿景與品牌標準、酒店高效運轉以及提升客戶滿意度與經營利潤。 A.????主要工作職責 CORE RESPONSIBILITIES 制定契合新度假村的裸心基因特色運營方案。 參與設計度假村導覽活動及餐飲服務。 監督運營物資設備采購，與第三方供應商簽訂合約。 作為度假村"品牌形象大使"，體現品牌特質，持續保障卓越運營。 統籌管理各部門，與部門負責人保持日常緊密協作。 完整理解各部門政策及服務工作程序。 每日巡視所有部門區域，觀察及指正任何不正確行為。 檢查員工人數、儀容儀表及態度。 倉庫—庫房保持有序、清潔、存貨數量清楚明了以及設備設施保持完好。 通過裸心評分統監控客戶滿意度，親自接待賓客以確保需求被超額滿足。 通過創新實踐與收益管理實現客房收益最大化。 定期向裸心酒店管理公司匯報工作。 查看及回復日常運作提出的相關需求。 查看每月、每季度及每年的餐飲/房務財務狀況以及工資預測。 監督管理并預測銷售及成本，在必要時立即采取調整措施。 監督管理所有部門每月收益狀況。 向酒店所有成員提供培訓、發展機會、職業紀律以及積極的支持，確保酒店質量的不斷提高。 監督管理所有經理職位的面試及招聘，確保管理團隊的方向、服務質量的發展的連貫、一致性，維持團隊的積極性及高效性。創造及維護一個高質量、專業的工作環境。 預測顧客及員工的需求，快速回復。與客人建立積極聯系。 協助和提供新的市場發展建議。 遵守公司所有的政策和程序。 完成所有由上級主管分配的相關任務。 B.????任職要求 REQUIREMENTS 酒店管理專業大專畢業。 四星級以上酒店高級管理經驗10年以上。 了解酒店行業主要發展趨勢。 具備全面酒店運營經驗，擅長提升收益、服務標準與盈利能力，注重日常運營細節并超越賓客期望。 具有卓越的財務商業頭腦（制定年度預算并達成目標是核心職責）。 具有扎實的運營背景， 精通促銷營銷及銷售團隊領導。 擅長通過收入流管控、現金流及物業支出管理酒店財務。 具有出眾的人際交往能力，能妥善處理業主、同事及各級員工關系，能流利使用英語與客人、管理層和同事溝通。 代表公司維護業主關系。 通過系統培訓持續提升員工服務技能。

崗位職責：1、負責全面管理法國度假村及高爾夫球場；2、負責酒店等的日常經營管理工作，客房、餐廳、高爾夫球場等的現場管理，不斷提高酒店收益和客戶滿意度；3、負責與中方酒店管理公司協調溝通；4、負責當地酒店等的工程改造、物業管理；5、負責當地員工和團隊的管理。任職資格： 1、5年以上酒店管理經驗，熟悉酒店整體運營及管理 ，酒店運營總監、駐店經理或酒店總經理崗位經驗，房務出身優先；2、具備強效的領導力、執行力、溝通能力、協調能力和危機處理能力，善于獨立解決問題 ，能夠承受壓力； 3、有國外酒店管理經驗或海外留學經歷的優先；4、流利的英語或法語溝通能力，可作為工作語言；5、年齡35-50歲（條件特別優秀可適當放寬）接受法國工作。

作為酒店的主要戰略業務領導者，負責酒店運營的各個方面，包括客人和員工滿意度、人力資源、財務績效、銷售和創收，并為集團和酒店所有者提供投資回報。 As a key strategic business leader for the hotel, responsible for all aspects of the hotel's operations, including guest and staff satisfaction, human resources, financial performance, sales and revenue generation, and providing return on investment for the group and hotel owners. 職責義務： Duties & Responsibilities: 1.緊跟行業趨勢，探索新的商業機會并制定商業計劃，以最大限度地提高客戶滿意度、盈利能力和市場份額。 Keep up with industry trends, explore new business opportunities, and develop business plans to maximize customer satisfaction, profitability, and market share. 2.分析商業信息，積極應對不斷變化的市場狀況，確保酒店在預算指導下運營，實現利潤率目標。 Analyze business information, actively respond to constantly changing market conditions, ensure that the hotel operates under budget guidance, and achieve profit margin targets. 3.與銷售和市場團隊緊密合作，制定創收策略；識別新的業務線索，推出符合市場趨勢的酒店產品；確認銷售策略與品牌策略一致，并有效執行既定目標。 Work closely with sales and marketing teams to develop revenue generating strategies; Identify new business leads and launch hotel products that are in line with market trends; Confirm that the sales strategy is consistent with the brand strategy and effectively implement the established goals. 4.建立有凝聚力和高績效的執行委員會，不斷努力取得積極成果和改進。 ?Establish a cohesive and high-performance executive committee, and continuously strive to achieve positive results and improvements. 5.通過積極和持續的溝通，與業主建立良好的關系，處理并解決好業主對酒店經營管理的訴求。 ?Through active and continuous communication, establish a good relationship with the owners, and handle and resolve their demands for hotel management. 6.遵守公司/品牌政策、程序和標準。 Comply with company/brand policies, procedures, and standards. 7.客戶及公共關系管理。 Customer and public relations management. 專業知識技能： Job Knowledge / Skill: 1.工商管理、酒店和餐飲管理或相關專業大學學歷，10年以上管理運營、市場營銷、財務或相關工作經驗。 Bachelor's degree in Business Administration, Hotel and Catering Management or related majors, with over 10 years of work experience in management operations, marketing, finance or related fields. 2.有限或全方位服務酒店的總經理經驗。 General manager experience in limited or full-service hotels. 3.高度的責任心、敬業精神及誠信態度。 High sense of responsibility, professional dedication, and integrity attitude. 4.具有前瞻性思維，有創造力和創新能力。 Possess forward thinking, creativity, and innovative abilities. 5.有較強的適應、溝通、計劃、決策和綜合判斷能力。 Strong adaptability, communication, planning, decision-making, and comprehensive judgment abilities.

工作職責： 1、根據公司戰略及經營預算目標的要求，達成酒店管理公司及下屬單體酒店各項經營管理指標； 2、負責酒管公司及下屬各單體酒店的日常運營管理，包括市場營銷推廣策略的制定及推行、酒店綜合管理體系、業務流程及運營標準的建立； 3、對于酒店集團的發展和營業額的提高提出可行性操作的建議，以最大可能提高酒店盈利 4、研究并掌握市場發展的趨勢和情況，制定市場拓展計劃，及時更新價格體系，明確階段性工作重點，并組織實施； 5、根據酒店發展戰略，建立和完善人力資源體系，包括但不限于建立健全人才引進、培養、績效考核及評估體系。 任職資格： 1、10年以上酒店行業工作經驗；8年以上星級酒店管理實踐經驗，曾在星級酒店集團擔任同等崗位的負責人優先考慮； 2、熟悉酒店行業標準和規范、運營管理流程，熟悉酒店運營發展趨勢、運營管理模式和工作流程； 3、對市場有敏銳的洞察力，具有先進的現代酒店管理理念； 4、具有較強的決策、控制、領導能力；

【崗位職責】 經營方面： 1、全面負責集團旗下酒店的經營管理； 2、負責制定集團旗下酒店的經營預算和決算，提出更新改造和運營計劃； 3、落實集團旗下酒店年度財務預算，向各店下達年度工作指標，并監督執行； 4、負責帶領團隊實現集團旗下酒店的各項營業收入指標和利潤指標； 5、熟悉文旅產業經營管理； 6、有效控制人力、食品、能耗等各項成本的支出； 管理方面： 1、建立、健全集團旗下酒店的組織管理系統，使之合理化、精簡化、高效化； 2、做好酒店機構設置、員工編制及重要人事變更； 3、優化團隊管理，指導培訓工作，培養人才，提高整個酒店的服務質量； 4、負責酒店資產的管理和維保工作； 5、全面負責集團會員體系的建立，完善可行性方案，并將此項作為一個酒店營收的主要渠道； 6、做好酒店安全生產管理工作； 【崗位要求】 1、從事酒店工作15年以上； 2、擁有星級聯號酒店總經理崗位5年以上工作經驗； 3、年齡48周歲以下，身體狀況良好； 4、熟悉酒店各部門運營、服務及管理流程； 5、具有敏銳的商業觸覺及市場洞察力，善于審時度勢，制定酒店發展戰略； 6、具備強效的執行力、協調能力、創新能力和危機處理能力； 7、具備較強的溝通、計劃、決策和綜合判斷能力； 8、善于團隊建設和企業內控； 9、擁有良好的英語閱讀能力和口語溝通能力； 10、具有良好的敬業精神和職業道德操守，責任心及原則性強，正直、公正、廉潔自律。 【個人發展前景及企業愿景】 1、在集團酒管中心工作滿兩年后，如果您表現出色并優秀的通過管理考核，您將有機會晉升為我們的合作伙伴。作為合作伙伴，您將有更多的責任和權利，可以參與更多重要的決策和管理工作，與集團共同發展和分享成功。這是一個雙贏的合作關系，我們將為您提供更多的支持和資源，幫助您實現個人和職業目標，共同打造一個更加繁榮和成功的酒店業。 2、西藏喬穆朗宗酒店~我們公司深耕西藏酒店、文旅市場30年，酒店以“賓客至上、服務至上”為遵旨，打造西藏本地特色最具有代表性的最佳商務和度假為一體的文旅酒店。

崗位職責 1、 全面負責酒店的經營管理。 2、 建立、健全酒店的組織管理系統，使之合理化、精簡化、高效化。 3、 負責實現酒店的營業收入指標和利潤指標。 4、 負責制定酒店的經營預算和決算，提出更新改造計劃。 5、 落實酒店年度財務預算，向各部門下達年度工作指標。 6、 督促酒店維修保養工作和酒店安全管理工作。 7、 負責做好酒店與各界人士的公共關系，樹立酒店良好形象。 8、 做好酒店機構設置、員工編制及重要人事變更。 9、 指導培訓工作，培養人才，提高整個酒店的服務質量和員工素質。 崗位要求 1、 本科及以上學歷，相關管理專業。 2、 從事五星級及以上酒店工作經驗10年以上，同崗位5年以上。 3、 熟悉酒店各部門服務及管理流程。 4、 善于管理和經營團隊，事業心強。 5、 有較強的溝通、計劃、決策和綜合判斷能力。

工作職責：With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we‘re here: to delight our guests, Team Members, and owners alike.Position Statement The Senior Manager, Human Resources Operations, Focused Service, plays a pivotal role in cultivating a world－class workforce and fostering a “Great Place to Work for All” culture. This role partners closely with Focused Service Operations leadership and HGI teams to drive high team engagement through strategic and impactful HR and Talent initiatives. Key areas of focus include talent and leadership development, project and program management, innovation, performance management, employee relations, and compliance. As a strategic HR partner, the Senior Manager supports property HR teams and collaborates with Centers of Excellence （COEs） to deliver advanced, business－aligned HR solutions. This role is instrumental in embedding Hilton’s culture across all levels of the organization, ensuring leaders uphold the Team Member Code of Conduct and consistently deliver exceptional service to both customers and team members.What will I be doing? HR Strategy and Talent Development:? Serve as the strategic HR partner to Focused Service leadership, delivering people strategies and owning all HR Key Strategic Priorities （KSPs） across the region.? Collaborate with VP HR GCM and VP Operations Focused Service to align HR strategies and KPIs with business goals.? Champion a “Great Place to Work for All” culture ? Lead talent development through robust talent reviews, succession planning, mobility programs, coaching, and mentoring to ensure a sustainable leadership pipeline.? Guide hotels in developing annual HR plans and KPIs aligned with business and regional HR objectives.? Coach and elevate property HR leaders to become strategic business partners.? Partner with Learning & Talent Development （L&TD） to drive Human Capital Meetings at regional and area levels, ensuring succession planning for GM and 4D roles.? Facilitate regular talent conversations with high－potential team members, Women－in－Leadership, Youth, and Differently－Abled populations.Project and Program Management:? Lead key HR programs including Performance Management, Talent Reviews, Year－End Compensation, DE&I initiatives, and Global Team Member Surveys.? Collaborate with HR COEs to anticipate business trends and design responsive HR solutions.? Ensure full adoption of HR programs at the property level, covering Compensation & Benefits, Recruitment, Talent Management, HR Digitalization, and Productivity.? Support VP Ops and hotel GMs in owner communications, especially around GM placements, HR initiatives, and workforce planning.? Review HOD－level compensation packages to ensure internal equity and market competitiveness.? Manage ad－hoc HR requests including team member grievances, property－level reviews, and workforce planning.Business Performance Review:? Actively partner with Focused Service leadership （Operations, Finance, Commercial） to monitor and enhance hotel performance.? Participate in budget reviews, monthly forecasts, and on－site business reviews to support balanced scorecard achievement.? Continuously innovate HR systems and practices to drive efficiency, productivity, and financial performance.Employee Relations and Compliance:? Ensure full compliance with local labor laws and Hilton policies across all HR domains.? Lead compliance audits and address critical employee relations issues, especially those involving leadership.? Support HR pre－opening processes to ensure people－readiness.? Conduct monthly regional HR meetings to foster communication, engagement, and best practice sharing.? Actively contribute to HR conferences, regional meetings, and Human Capital forums.任職資格：What are we looking for?? Bachelor’s degree in HR, Business Administration, or related field; Master’s preferred.? Minimum 10 years of progressive HR experience, including 5＋ years in a leadership role.? Proven success in driving HR strategy within a multinational, matrixed, and diverse organization; hospitality experience is a plus.? Strong leadership, strategic thinking, stakeholder engagement, and communication skills.? A change agent with a passion for innovation and a culture champion.? Deep understanding of labor laws and HR practices across Greater China & Mongolia.? Skilled in coaching, mentoring, and influencing across all levels.? Fluent in English and Mandarin.? Willing to travel 50%＋ across the region.

Role Purpose As General Manager?you will manage the day to day leadership, operations anddirection of the hotel, maximising on sales and revenue, driving financialreturns, driving great guest experience and running a safe hotel. You’ll takeownership of the development of your people, execute on brand standards andbuild awareness of the hotel and?brand within the local area as well asmanaging owner relationship and partnership. Key Accountabilities People? Develop programmes and initiatives to increase team engagement that are aligned with the?hotel’s?service philosophy.? Develop, implement and monitor team member succession planning to ensure future bench strength.? Establish performance and development goals for team members and provide mentoring, coaching and regular feedback to enhance performance.? Oversee HR related actions in accordance with company rules and policies. Effectively managing owner relationship and partnership include all key stake holders. Guest Experience Demonstrate as brand ambassador by maintaining compliance with all required brand and service standards.? Drive improvement in guest?satisfaction goals.? Collaborate with colleagues and hotel team members to establish and?implement services and programmes?that meet or exceed guest expectations.? Speak to guests – ask for their feedback and?build?relationships.? Financial Prepare annual capital, cash flow and sales and marketing plans. Analyse?financials to drive revenues, future profitability and maximum return on investment.? Use distribution channels and technology platforms to drive revenue and maximise market share.? Lead capital plans and asset management initiatives, including working with owners to maintain or improve property’s market leadership position.? Responsible Business Ensure a safe and secure environment for guests, colleagues and hotel assets.?? Act as public relations representative to raise awareness of hotel and brand in local community.?? Drive team member involvement in community organisations, activities and businesses.? Develop and carry out action plans to be environmentally-conscious by taking steps to reduce the hotel’s carbon footprint.? Key Skills & Experiences Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration? Five to ten?years’?of prior hotel management experience, or equivalent combination of education and experience? Must speak fluent English and Chinese.

1、全面負責酒店所有產品的宣傳與銷售工作，包括但不限于客房，餐飲，宴會，等 2、帶領團隊完成酒店設定的銷售目標及相關任務 3、制定銷售計劃并確保所有團隊成員按照計劃執行對所負責的地區或行業的客戶進行維護及開 ? ? ? 發，通過電話銷售，當面拜訪等形式了解客戶需求并最終達成銷售 4、與會展公司，航空公司，旅行社和希爾頓區域銷售辦公室建立良好的聯系 5、與宴會銷售部，市場傳訊部和收益管理部共同調整團隊定房，完成酒店內部生產力 6、確保銷售團隊可以高效地制作完成報價，合同發送給客戶并及時跟進，邀約客戶進行酒店參觀 7、了解并熟悉競爭對手的所有產品信息，包括主要客戶及其產量、酒店客房、餐飲、會務相關促 ? ? ? 銷信息等，并及時反饋信息給商務發展總監 8、組織定期的會議，確保銷售團隊與酒店運作團隊有效的溝通，并協助宴會銷售部或運營部跟進 ? ? ? 宴會或會議中發生的事件 9、定期給員工進行培訓，確保團隊熟悉酒店產品及流程，可以高效的發掘客戶需求并為之提供專 ? ? ? 業的定制服務 10、定期分析客戶產量及客源市場結構，預判市場發展趨勢并提前設計產品及渠道以便抓住商機 1.?Responsible for the promotion and sales of all products of the hotel,including but not? ? ? limited to banquets, rooms, catering, etc 2.?Lead the team to achieve sales targets and related tasks set by thehotel 3.?Develop sales plans and ensure that all team members maintain anddevelop? ? ? customers in the region or industry they are responsible for accordingto the plan,? ? ? understanding customer needs through telephone sales, face-to-facevisits and other? ? ? forms, achieving sales 4.?Build relationships with convention companies, conference servicecompanies, travel? ? ? agents and Hilton regional sales office 5.?Work with Sales, Marketing Communications and Revenue Management toadjust? ? ? team bookings to achieve maximum productivity within the hotel 6.?Ensure that the Sales team effectively complete quotations, sendcontracts to? ? ? customers and follow-up promptly, inviting customers to visit thehotel 7.?Understand and be familiar with all product information of competitors,including key? ? ? customers and their output, hotel rooms, catering, conferencepromotion information,? ? ? and feedback promptly to the Director of Commercial 8.?Organize regular meetings to ensure effective communication between the Salesteam? ? ? and the hotel Operations team, assisting the Banquet Sales department orOperations? ? ? department in following-up on events during the banquet or meeting 9.?Provide regular training to employees to ensure that the team isfamiliar with hotel? ? ? products and processes, able to efficiently explorecustomer needs and provide? ? ? professional customized services 10.?Regularly analyse customer output and source market structure,anticipate market? ? ? ?trends and design products and channels in advance to seizebusiness opportunities

# Job Description #? 1.?Responsible for establishing efficient kitchen system, from the talent, equipment, dishes, comprehensive control. 2. According to the hotel positioning to set up the effective kitchen team, from recruitment to training. 3.Responsible for kitchen operations standards and menu development, cost control, and interagency collaboration, etc. 4. Responsible for the review of the functional requirements: participate in kitchen design, review drawings and put forward the optimization advice, to ensure that the layout accord with efficient operation and hygiene standards. ?5. Prepare the budget for the kitchen equipment, tools, purchasing plan, and supervise the installation and debugging, regular inspection equipment running status. Screening high quality suppliers, to ensure freshness and the price is reasonable. 6.?Responsible food quality control?as the menu to ensure brand standards and guest?experience. # Job Profile #? 1. Has the same position in the luxury hotel over 5 years.Having practical experience in the kitchens of Michelin-starred or Black Pearl-rated restaurants 2.? Very good communication skills for all levels of talent/guests, confident, clear?English. 3.??Interpersonal skills to deal with guests and talent?issues. 4. Confidently able to resolve problems and make decisions. 5. Has the management experience of Chinese Kitchen and Western Kitchen. 6. Adaptable to use computer skill.