崗位職責 1.制定并完善酒店各項培訓管理制度。 2.支持人力資源總監計劃、安排和實施各項活動，以培訓和發展優秀員工。 3.負責新員工的入職培訓工作。外請人員來店培訓的服務工作。 4.負責全酒店員工的公共外語、行業素質意識及酒店規章制度培訓。 5.收取各部門季度、月度培訓計劃、審核工作。 6.協助上級培訓各部門業務培訓負責人培訓技巧和知識。 7.根據部門培訓需求和管理層的要求準備年度培訓計劃。 8.根據培訓計劃和月度培訓日程，設計、安排和實施培訓。 9.及時高效完成本職工作和職責，根據公司政策和程序以實現本崗位的目標。 10.完成上級所分配的工作任務。 崗位要求 1.大專以上學歷，有相同崗位工作經驗3年以上。 2.具有良好的溝通能力和演講技能。 3.具有較強的文字綜合能力和口頭表達能力。 4.具有較強的創造力、分析能力、組織能力； 5.熟練年度英語口語和寫作能力。 6.熟悉員工的規律、特點和崗位培訓工作程序。

崗位職責 1、協助制定酒店年度培訓規劃和月度培訓計劃。 2、負責酒店年度、月度培訓計劃實施的組織、協調工作。 3、按期向上級領導反饋酒店培訓實施結果。 4、與相關部門及人員進行溝通，取得培訓工作所需的協助。 5、審核各種培訓教材；負責員工考核工作。 6、深入部門，了解部門的培訓需要，提出可行性教學建議。 7、協助經理聘請各項目培訓人員，做好各種培訓班的組織工作。 崗位要求 1、大專以上學歷，有相同崗位工作經驗1年以上。 2、熟悉崗位培訓工作程序。 3、了解酒店員工的服務工作規范和質量標準的要求。 4、具有良好的溝通能力和協調能力。 5、具有較強的文字綜合能力和口頭表達能力。 6、掌握各項視頻軟件制作方法（剪映、會聲會影）能熟練操作電腦。 7、具備英語能力； 8、擁有良好的演講能力，從事過主持等相關工作者優先。

· Facilitate all corporate training programs including: Myfrhi Orientation, Fairmont Promise, Leadership Promise, Interaction Management, Performance Management, Train the Trainer and 7 Habits of Highly Effective People, etc. 引領所有總部學習課程包括：雅高、費爾蒙入職培訓，費爾蒙承諾，領導力承諾，交互管理，績效管理，培訓培訓員，高效人士的7個習慣等等。 · Facilitate and implement Heartist? Program. 引領和執行雅高心藝家文化項目。 · Set Accor Corner to provide reading, visual, e-learning resource to support colleagues learning and development. 設置雅高角以提供書籍、視頻、網絡學習支持，幫助人才學習和發展。 · According to Accor and Fairmont audit standard, set up learning and development aspect. 依據集團及品牌審計標準執行各項學習與發展事宜。 · Assists Corporate Learning Coaches in the development of companywide learning initiatives. 協助總部學習與發展團隊開展各項學習事宜。 · Implement and develop corporate L&D program assigned by Accor and Fairmont. 執行和發展雅高和費爾蒙品牌推廣的學習與發展項目。 · Liaise with other FHR L&D Managers to share experiences and resources 與費爾蒙姊妹酒店學習與發展經理建立聯系，交流分享經驗和資源。

【崗位職責】 1、協助制定并完善酒店各項培訓管理制度。 2、協助上級進行全酒店各部門日常培訓需求分析。 3、新員工的入職培訓工作。 4、和團隊一起組織并實施各類活動，確保效果達到預期目標。 5、收取各部門季度、月度培訓計劃、初審工作。 6、協助上級培訓各部門業務培訓負責人培訓技巧和知識。 7、完成上級交辦的其他與學習與發展相關的工作。 【崗位要求】 1、具備酒店行業學習與發展工作經驗； 2、良好的溝通與協調能力，能夠與各部門有效合作； 3、具有較強的文字綜合能力和口頭表達能力； 4、具備創新思維； 5、熟練使用辦公軟件及培訓管理工具； 6、對員工發展有熱情，具備較強的責任心和團隊合作精神。

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

【崗位職責】 1、協助制定酒店年度培訓規劃和月度培訓計劃。 2、負責酒店年度、月度培訓計劃實施的組織、協調工作。 3、按期向上級領導反饋酒店培訓實施結果。 4、與相關部門及人員進行溝通，取得培訓工作所需的協助。 5、審核各種培訓教材；負責員工考核工作。 6、深入部門，了解部門的培訓需要，提出可行性教學建議。 【崗位要求】 1、大專以上學歷，有相同崗位工作經驗3年以上。 2、熟悉崗位培訓工作程序。 3、了解酒店員工的服務工作規范和質量標準的要求。 4、具有良好的溝通能力和協調能力。 5、具有較強的文字綜合能力和口頭表達能力。 6、掌握電化教育的方法，能熟練操作計算機。