酒吧的負責人 1.負責餐廳的酒水管理工作。 2.建立、健全餐廳酒水的各項管理制度和工作規范。 3.檢查運營情況,督導、落實各項規章制度和工作規范，發現問題及時予以解決。 4.督促員工做好會所所有設施設備的日常保養。 5.審核各種物品的申領，并控制成本。 6.有國際酒店同崗位的經驗3-5年。 調酒師 1.熟練掌握酒水知識。 2.根據出品標準,結合哈爾濱特色,適時開發創新產品。 3.所有酒品符合出品標準。 4.確保符合操作標準和食品衛生相關政策。 5.熟練掌握經典雞尾酒，分子雞尾酒并可以自創雞尾酒。 6.了解葡萄酒的相關知識。

Primary Responsibilities 主要職責 ?Ensure that your team delivers quality services, both in the production of customer service at all points of sale in the hotel. ?Ensure the correct operation of the various services in your department. ?Effective leadership of all department managers. ?Motivate and create a team spirit in all sections of the Food and Beverage. ?Ensure that the profitability of your department is consistent. ?Ensure that the health and safety regulations are complied with and applied in the department, especially HACCP standards. ?Ensure that there is compliance with the work legislation in Food and Beverage departments. ?保證團隊的服務質量及對客人展示酒店產品銷售的機遇； ?保證分部門的正確運作和不同風格服務； ?有效的領導分部門經理； ?在餐飲部每一個小分部，激勵并創造團隊精神； ?保證各個分部門的持續性盈利； ?保證各個分部執行健康安全政策，特別是HACCP標準； ?保證餐飲部的工作與相關要求一致。 Knowledge and Experience 知識和經驗 ?Proficient in English conversation; ?Working experience in international five-star hotel is preferred; ?Master the knowledge of tourism marketing, sales, sociology and hotel management; ?Strong social activity ability, organizational leadership and practical work ability; ?熟練的英文會話能力； ?國際聯號五星級酒店工作經歷優先； ?掌握旅游市場學、銷售學、社會學和酒店管理學知識； ?較強的社會活動能力，組織領導力和實際工作能力。

·?AIn the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known ·?在經理缺席時主持交接班說明會，確保員工了解酒店的活動和運營的要求。? ·?Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up ·?在自己當班期間盡可能解決所有的投訴，并在工作日志中記錄所有投訴以便進一步跟進的工作。 ·?Oversee the Implementation of standards as detailed in the departmental standards and procedures manual ·?監督部門工作程序手冊中列出的各項規范的貫徹執行。 ·?Enforce shift hand over procedures ·?執行交接班程序。 ·?Enforce correct bill paying procedures ·?遵守正確的結賬程序。 ·?Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on up-selling certain products; etc ·?有效的進行交接班說明會，確保所有員工了解重要客人，特殊活動，每日特價，重點是推銷某些產品等。 ·?Supervise cash handling and banking procedures ·?監督現金的處理和存放程序。? ·?Prepare daily banking and cash flow reports ·?編制每日存款和流動資金報告。 ·?Establish and instruct staff in cash security procedures ·?制定并指導員工執行現金安全制度。? ·?Deal with irregular payments ·?處理異常的付款情況。? ·?Supervise the maintenance of service equipment ·?監督服務設備的維護保養。 ·?Monitor standards of guest facilities and services ·?監督客用設施和服務的標準。? ·?Control stock and monitor security procedures ·?控制存貨和監督保安成序。? ·?Assist with menu and wine list creation ·?協助菜單和酒水單的設計工作。? ·?Supervise outlet service including Tea Lounge ·?監督餐廳及茶樓的服務。 ·?Works with Superior on manpower planning and management needs ·?和上級領導一起進行人力規劃和管理需求。 ·?Works with Superior in the preparation and management of the Department’s budget ·?和上級領導一起編制和管理部門預算。 ·?Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile ·?與廚師和餐飲經理交流意見和客人的建議從而反應當前客人的情況。 ·?Manage special amenities and special events ·?特殊設施和活動的管理工作。 ·?Anticipate market changes and review operations when necessary ·?有效的預測市場的變化，并在必要時審評運營工作 ·?Up-sell property facilities ·?推銷酒店的設施。 ·?Actively pursue cost saving measures ·?積極的實行節約成本的措施。 ·?Recycle wherever possible ·?盡可能再利用能源。 ·?Manage wage and beverage cost ·?管理工資和飲料成本。 ·?Forecasting ·?進行預測工作。 ·?Stock control ·?有效的控制存貨。 ·?Analyze statistics and change your operations to reflect customer preferences ·?分析統計數據，按照客人的喜好改變運營方法。 ·?Mix your own shift hours to ensure you know what is happening in your department at all times (ie nights, days, week-ends and during the week, break, lunch and evening shifts) ·?混合自己的輪班時間確保隨時了解部門內發生的事情(如夜班，白班，周末和周一至周五班，間休，午餐時間和晚班)。 ·?Make conversation to guests during their order and find out their likes and dislikes as well as building rapport ·?在客人點餐時與客人交談，發現客人的喜好，同時建立友善的關系。