Job Duties (including but not limited to) 主要工作職責(包括但不限于以下內容):
Supervise train and inspect the performance of assignedLaundry Attendants, Washers, Pressers, and Uniform Attendants, ensuring thatall procedures are completed to the hotel's standards. Assist Housekeepingwhere necessary to ensure optimum service to guests.
監督、培訓和審查洗衣房服務員、洗衣工、熨燙工、制服室員工的績效,確保所有的程序都按照酒店標準進行。協助客房部保證給客人提供最好的服務。
Requirements 任職資格:
Juniorcollege or above, excellent written and oral communication skills in Chineseand English.
大專以上學歷,良好的中英文書寫和口頭溝通能力。
Experiences 經驗要求:
Min5 years experiences in similar capacity with luxury or international chainhotels.
5年以上豪華或國際連鎖酒店相關工作經驗。
Job Duties (including but not limited to) 主要工作職責(包括但不限于以下內容):
1. Responsible for assisting in theoverall management of the Housekeeping floor.?
負責協助客房部樓層的整體運營管理。
2. Coordinate seasonal cleaning andmaintenance with the Assistant Director of Housekeeping and the Engineeringteam.
與客房部副總監和工程團隊協調季節性清潔和維護。
3. Lead a team of Floor Team leader and Room Attendants to achieveexcellence in cleaning conditions.
領導樓層主管和客房服務員,使清潔工作達到最佳狀態。
4. Monitor and control operation ofvarious sections including, but not limited to linen room, uniform room, publicareas, offices and storerooms.
監督和控制各部門的運作,包括但不限于布房、制服房、公共區域、辦公室和儲藏室。
5. Well arrange staff schedules andpayroll and strictly control overtime and annual leave within the respectivemonth or year.
合理安排員工排班,并嚴格控制加班,在規定的時間內合理完好完成年假安排。
Qualifications 任職資格:
Higher education level, proficient in Mandarin, English listening,speaking, reading and writing skills are desirable.
具有高等教育水平,普通話熟練,有英語聽說讀寫技能為佳。
Experienced in working as a floor manager and familiar with the workcontent.
具有樓層經理工作經驗,熟知工作內容。
Familiar with computer operation and office software application.
熟知電腦操作及辦公軟件應用。
Good verbal and written communication skills
良好的口頭及書面溝通能力。
Experience 經驗要求:
Minimum two years supervisory experiencein a housekeeping department for a luxury or ultra-luxury hotel.
兩年以上管理經驗;有豪華或超豪華酒店的客房部工作經驗。