Daily check in, check-out, reservation and reception work. 處理日常的入住、退房、預(yù)定及接待工作。 Ensure correct handling of billing and administrative work, including the review and report archiving. 確保正確處理開票和行政工作，包括審查和歸檔工作報告。 Reflect good professional image of companies and individuals in daily work and keep a good communication and coordination with partner of property. 在日常工作及對客服務(wù)中體現(xiàn)良好的公司和個人專業(yè)形象，保持與物業(yè)合作方的良好溝通和協(xié)調(diào)。 ?Proper and timely handing of customer requirements, inquiries and complaints. If necessary, promptly report to their superiors. 妥善和及時處理客戶的要求、詢問和投訴。如有需要，及時向上級匯報。 Ensure compliance with related policies, procedures and standards of Ascott. 確保并遵守雅詩閣相關(guān)的政策、程序和標準。 Liaise with the department team to achieve daily tasks. 積極與團隊配合完成日常工作。 In compliance with the Ascott Group's Environmental Health and Safety (EHS) guidelines and policies, pay attention to energy conservation and the safe operation in daily work. 遵守集團的環(huán)境健康安全方針政策，日常工作中注意節(jié)能和安全操作。 Any other tasks assigned by supervisor. 領(lǐng)導(dǎo)交辦的其他工作。 工作地址：杭州市蕭山區(qū)金雞路2477號 杭州盛捷國際辦公中心服務(wù)公寓