· Analyse training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the Hotel Manager and Executive Committee for review. · 分析酒店總體和部門的培訓(xùn)需求，并開發(fā)相應(yīng)的策略，為酒店經(jīng)理和其它管理成員做培訓(xùn)計劃的演示。 · Familiarise yourself with the Artyzen HR and Training Standards, localizing where necessary. · 使自己熟悉雅辰集團(tuán)人力資源與培訓(xùn)的標(biāo)準(zhǔn)，并將之與地方政策相結(jié)合。 · Ensure effective training programs are in place for the following: · 保證有效的培訓(xùn)項目的進(jìn)行: o Cultivation新員工入職培訓(xùn)； o Hotel Policy and Procedure Training酒店政策與程序培訓(xùn)； o Be an Artyzen Cultivator培訓(xùn)師培訓(xùn)； o Customer Services Training顧客服務(wù)培訓(xùn)； o Technical Job Specific Training工作技能培訓(xùn)； o Supervisory Skills Training主管技能培訓(xùn)； o Management Development管理層開發(fā)； o Fire, Life and Safety Training消防安全培訓(xùn)； o Selling Skills銷售技巧； o Employee retraining員工的重新培訓(xùn)； · Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved. · 監(jiān)督部門培訓(xùn)計劃的進(jìn)行情況與結(jié)果。 · Keep all hotel training records and make sure the records are in order. · 保持酒店培訓(xùn)的記錄。 · Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development. · 建立培訓(xùn)資料庫，收集書籍、錄影、等資料以協(xié)助培訓(xùn)員進(jìn)行培訓(xùn)課程并為員工的自我開發(fā)創(chuàng)造條件。 · Consolidate materials received for editing and translation purpose. · 翻譯和編輯收到的材料。 · Update training records, and all the files in training office. · 維護(hù)更新所有培訓(xùn)資料檔案及培訓(xùn)記錄。 · Manage the booking and usage of the training room. · 管理培訓(xùn)教室的預(yù)定及使用。 · Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective. · 設(shè)計、創(chuàng)建并實施培訓(xùn)課程以結(jié)合部門特殊的需求。保證培訓(xùn)計劃的結(jié)構(gòu)性和有效性。 · Attend departmental training session and critique performance. · 參加部門培訓(xùn)課程并評估表現(xiàn)。 · Use Artyzen benchmarks to monitor success of training programs and amend your efforts accordingly. E.g.: CAPS, GSI, and achievement of budget, etc. · 使用雅辰衡量標(biāo)準(zhǔn)監(jiān)督培訓(xùn)課程的成功并適時地修改。達(dá)到預(yù)算等目標(biāo)。 · Assist Department Trainers in preparing and conducting departmental training and assess accordingly. · 幫助部門培訓(xùn)員準(zhǔn)備并實施部門培訓(xùn)并相應(yīng)地評估結(jié)果。 · Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training. · 獲得培訓(xùn)專職人員的聯(lián)系網(wǎng)絡(luò)，以幫助培訓(xùn)課程的實施。 · Ensure that Department Heads abide by their responsibilities of employee training against departmental S&Ps. · 保證部門經(jīng)理遵守他們的員工培訓(xùn)的職責(zé)。 · Produce monthly Training Programmes Matrix Reports for Head of Human Resources including: · 建立培訓(xùn)月報告給人力資源部總監(jiān)，其中包括: o Name of participants參加者； o Number of participants參加人數(shù)； o Duration of the training培訓(xùn)的時間； o Trainer培訓(xùn)者； o Training Cost (including labour costs)培訓(xùn)的花費； o Anticipated return on investment and/or training goal培訓(xùn)目標(biāo)和預(yù)期的回報； · Liaise with other Artyzen Training & Development Managers to share experiences and resources. · 與其他雅辰培訓(xùn)與發(fā)展經(jīng)理交流經(jīng)驗和資源。 · Liaise with educational institutions conducting hospitality and training courses. 與教育機(jī)構(gòu)合作實施服務(wù)業(yè)培訓(xùn)課程。 · Maintain current information and records of suppliers of training resources and materials. · 保持更新信息并記錄培訓(xùn)資源和資料供應(yīng)商。 · Delivers briefings of all internal programmes to executive management and department heads. · 為管理層和部門經(jīng)理傳達(dá)所有內(nèi)部培訓(xùn)項目的簡述。 · Observe in-house training and provide timely feedback and constructive suggestion to Head of Human Resources. · 旁聽檢查店內(nèi)培訓(xùn)課程，并及時向人力資源部總監(jiān)提供反饋和具有建設(shè)性的意見。 · Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance. · 教練、提供咨詢并紀(jì)律約束員工，提供建設(shè)性的反饋以提高表現(xiàn)。 · Promote and facilitate cross training to make” Multi-task and Multi-skill” come true. · 提倡交叉培訓(xùn)實現(xiàn)“多任務(wù)，多技能”。 · Maintain hotel information on staff bulletin board every month; update as when required. · 每月維護(hù)員工布告欄上的酒店信息，必要時做出更新。 · Be responsible for company public HR WeChat platform and information publishing. 負(fù)責(zé)人力資源部微信公眾平臺系統(tǒng)及信息發(fā)布。 · Regularly communicates with staff and maintains good relations · 經(jīng)常地與員工溝通并保持良好的關(guān)系。 · Plan and implement staff activities, such as team building, outing etc. · 負(fù)責(zé)各項員工活動的規(guī)劃及實施，如團(tuán)隊建設(shè)、出游等。 · Handle employee benefits related issues, such as the purchasing and distribution of festival gifts, etc. · 負(fù)責(zé)員工福利項目，如節(jié)假日禮物的購買與發(fā)放等。 · Direct and supervise repairs of any disorders or breakdown in HR Office. · 監(jiān)督、管理人力資源部辦公日常物品的維護(hù)工作。 · Take the responsibility of HR fixed asset management, including purchasing, storage, maintenance, inventory etc. · 負(fù)責(zé)人力資源部固定資產(chǎn)管理， 包括采購、儲存、維修、盤點等。 · Cooperate and communicate with employee canteen vendor frequently to ensure food and service quality. · 與員工餐廳供應(yīng)商合作并及時溝通以確保良好的食品和服務(wù)質(zhì)量。 · Assist Department Head to decorate the back of house to create Artyzen Habitat culture. · 協(xié)助部門負(fù)責(zé)人裝飾員工后區(qū)并創(chuàng)建雅辰悅居文化。 · Assist Department Head to make and implement the Procedures and Polices as per management’s requirement. · 協(xié)助部門負(fù)責(zé)人制作并實施管理層要求的程序與政策。 · Implement Employment Satisfaction Survey as when required. · 按要求進(jìn)行員工滿意度調(diào)查。 · According to the green hotel requirements to work to save energy and reduce wasting. · 嚴(yán)格按照綠色酒店標(biāo)準(zhǔn)完成工作，節(jié)約能源，減少能耗。 · Arrange the training about green hotel standards timely and make sure all the working produce are in green ways. · 定期對員工進(jìn)行綠色酒店相關(guān)知識培訓(xùn)，并確保工作流程符合綠色環(huán)保標(biāo)準(zhǔn)。 · Responsible and obliged for regulatory assets. After leaving, the consequences will be borne if the asset issue is found to have been caused by improper management after the reviewing of the asset. · 有監(jiān)管部門資產(chǎn)的責(zé)任和義務(wù)，在離職后，若在資產(chǎn)復(fù)盤后發(fā)現(xiàn)由管理不當(dāng)引起的資產(chǎn)問題，將由本人負(fù)責(zé)。 · Follow and complete the work that is arranged by supervisor. perform other duties as assigned by superior. · 按照上級領(lǐng)導(dǎo)的工作安排，完成工作，履行上級分派的其它職責(zé)。