Job Summary崗位概述：
Manages the Human Resources function of the Hotel by developing
the strategy aligned to the hotel’s mission, goals and objectives. Promotes
the desired work culture around the ?Hotel.
Establish and implement annual objectives for the
Human Resources Department. Establish, maintain and ensure adherence to all
personnel-related policies and procedures. Manage department strategic
planning and development. Prepare and manage Hotel Manning budget and
operational budget. Develop, direct and oversee overall hotel recruitment and
hiring activities strategies for all Expat and National Expat positions.
Direct and coordinate human resources activities to hire, train, develop,
empower, coach and counsel all staffs. Maintain and administer employment, salary,
benefit and incentive programs. Supervise quality services in Cafeteria,
locker room, and every area that services the internal customer. Conduct
salary/benefit surveys of the local market and recommend enhancements of the
hotel’s compensation plan. Assist GM to build up melodious and harmonious
communication atmosphere in the hotel.
管理酒店人力資源這一職能部門，制定與酒店的使命、目標和任務一致的策略。在酒店內推進理想的工作文化。
建立及完成人力資源部年度目標計劃。建立、保持及保證執行所有人力資源部政策及執行程序。管理部門的戰略規劃和發展。制定和維護酒店人員預算和人力資源部運營預算。發展、保持、協調酒店內部培訓計劃，提供有效的技能培訓及管理培訓。指導及協調人力資源部活動進行招聘、培訓、發展、授權、指導，為所有員工提供咨詢。建立及管理聘用、工資等各項福利計劃。監督員工餐廳、更衣室及每個為內部客人服務的區域的服務質量。進行本地員工工資及福利調查，提出員工福利計劃。協助總經理在酒店營造和諧融洽的溝通氛圍。
Major Duties & Responsibilities職責義務
1.????? MANAGEMENT RESPONSABILITIES管理職責
a)????? Provide a professional,
advisory and executive support service to the General Manager to assist in
meeting strategic goals of the establishment.
協助總經理實現酒店的戰略目標提供專業的，建議性的以及行政支持。
b)????? Participate in the development
and implementation of Human Resource policies for the establishment. Develop
and administer Corporate and Hotel Human Resource Policies.
參加人力資源部政策的發展及實施。發展及管理公司及酒店人力資源政策。
c)????? Liaise with Division/Department
Heads and make recommendations regarding Human Resource issues.
與區域/部門領導緊密合作，對人力資源相關問題提出建議。
d)????? Liaise with the Executive
Committee, regarding potential opportunities and threats so as to be
pro-active in addressing changes in the Hotel’s environment.
與行政委員會緊密合作，考慮潛在的機遇及威脅，以在酒店環境發生變化前采取行動。
e)????? Participate in the preparation
of the Strategic Business and Operating Plans.
參加商業戰略及營運計劃的準備。
f)?????? Analyze staff turnover with the
aim of implementing strategies for retention.
分析員工流動率，實施針對人員保留戰略。
g)????? Develop recruitment strategies and
oversee the efficient and timely hiring of all associates.
發展招聘策略和監督員工雇用的有效性及及時性。
h)????? Oversee the selection and
appointment of new associates in the Hotel.
監督酒店新員工的挑選及任用。
i)?????? Oversee compliance with local
government Employment regulation and industrial awards.
監督當地政府對員工雇用的規章及行業獎勵制度的實施。
j)?????? Oversee the effective
administration of personnel records and files in line with hotel policy.
監督在酒店政策下人事記錄和檔案的有效管理。
k)????? Oversee effective workplace
injury management, ensuring rapid return to work programs are in place for
all associates.
有效管理工傷管理，確保員工盡快回到工作崗位。
l)?????? Attend to all industrial
relation matters including Award interpretation, union negotiations and
implementation of restructuring.
參加所有行業有關活動包括獎勵解釋，工會談判及調整的實施。
m)??? Represent the employer’s
interest in all employment related legal proceedings and industrial disputes.
在所有與雇用有關的法律程序及勞資糾紛中代表雇主的意愿。
n)????? Maintain safety and cleanliness
of work areas and associate areas, including, but not limited to, the
associate cafeteria and locker rooms.
保證工作區域及員工區域的安全及衛生，如員工餐廳、倒班宿舍等。
o)????? Ensure compliance with
legislated heath and safety requirements within the workplace.
確保在工作場所法定的健康安全要求得以實施。
p)????? Implement and manage an
effective and fair grievance procedure in line with appropriate legislation.
按照正確的法律法規，建立和管理有效公平的投訴程序。
q)????? Oversee to conduct the annual
Associate Satisfaction Survey.
監督年度員工滿意度調查的實施。
r)?????? Implement and evaluate an
effective Performance Management Process (PMP) in line with corporate
guidelines.
在公司條例指導下實施和評估有效的工作表現管理程序。
s)????? Monitor the maintenance of
current Job Descriptions, salary grades and benefit packages.
監督現有職位描述，工資級別以及福利。
t)?????? Prepare work schedules and
annual leave schedules within budget, business expectations and guidelines of
the appropriate industrial legislation.
在預算內準備工作的時間安排及年假安排，商業預期及正確的行業法規指導。
u)????? Maintain and administer
employment, salary, benefit and incentive programs.
參與制訂有關員工編制、勞動生產力、福利花費及勞動力成本的預算。
v)????? Ensure all associates are paid
in line with their terms of employment.
確保所有員工按照相應的聘用條款付薪。
w)???? Ensure all workers compensation
claims and superannuation memberships are processed.
保證執行員工的補償和養老計劃。
x)????? Management of training and
development activities to build up hotel culture.
培訓管理以及發展活動，創建酒店企業文化。
y)????? Build up the culture. Actively
promote a work environment, which cares for guests and associates alike.
創建關愛的企業文化，積極的推廣關愛客人及員工的工作環境。
z)????? Conduct Human Resources
Department development and performance reviews, identifying key personnel for
further development and structured career path. Monitor the implementation of
Careers Development Program.
開展人力資源部的發展及表現評估，確定重點發展的員工及其職業發展規劃。監督職業發展項目的實施結果。
aa)?? Develop Department Heads so
that they may improve their own Human Resources Management practices within
their area.
發展部門領導，以提高他們在各部門中的人力資源管理。
bb)? Implement and maintain Human
Resources Department training systems to ensure that associates have the
necessary framework and skills to perform their job efficiently and
effectively.
執行和維護人力資源部的培訓體系，以確保員工具備有效完成工作的必備技能。
cc)??? Develop and administer
associates recognition programs.
發展和管理員工獎勵制度。
dd)? Implement opportunities for
quality Team Building.
創造團隊質量建設的機會。
ee)?? Conduct regular staff meetings
to keep all associates informed.
組織定期的員工大會以保證員工了解酒店情況。
2.???? FINANCIAL RESPONSIBILITIES 財務職責
a)????? Prepares the Human Resource
Division budget.
籌備人力資源部門預算。
b)????? Controls and analyses, on an
on-going basis, HR Division costs to ensure performance against budget.
持續控制、分析人力資源部的成本以確保部門按照預算運行。
c)????? Contributes to the preparation
of the hotel’s Strategic Plan, Marketing Plans and Goals Programme.
協助籌備酒店戰略計劃、市場營銷計劃和目標計劃。
3.???? OCCUPATIONAL HEALTH AND SAFETY
RESPONSIBILITES? 職業健康和安全職責
a)????? Demonstrate Awareness of
OH&S policies and procedures and ensure all procedures are conducted
safely and within OH&S guidelines and ensure your direct reports do the
same.
展現對職業健康和安全的政策與流程的關注意識，確保所有流程按照職業健康和安全的指南安全操作，確保直屬管轄人也同樣按照此標準操作。
b)????? Be aware of duty of care and
adhere to occupational, health and safety legislation, policies and procedures.
遵循職業健康和安全的法規、政策與流程，增強注意義務。
c)????? Be familiar with property
safety, first aid and fire and emergency procedures and enforce these in your
areas.
熟悉酒店安全、急救和消防和應急程序，并在部門內加強宣傳。
d)????? Initiate action to correct a
hazardous situation and notify supervisors of potential dangers.
主動采取行動糾正危險情況并告知主管潛在的危險。
e)????? Ensure security incidents and
accidents are logged, investigated and rectified to prevent future
catastrophes.
確保記錄、調查和整改安全事件和事故以預防未來災難。
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