Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

Duties and Responsibilities工作職責 ·????????Interview Line Associates. 面試員工。 ·????????Liaison with recruitment agencies and hotel schools 與獵頭公司和酒店學校取得聯系。 ·????????Co-ordinate work experience programs. 協調實習生計劃。 ·????????Manage the on-line recruitment through the Hotel Web Site. 通過酒店網站管理在線招聘工作。 ·????????Site inspections for schools, colleges, and universities. 拜訪學校，學院和大學。 ·????????Correct and timely placement of internal and externaladvertisements. 正確及時的發布內部和外部的招聘廣告。 ·????????Conduct exit interviews and provide feedback on reasons forturnover. 執行離職面談并提供員工離職原因的反饋。 ·????????Adherence to pre, during and post employment checklists. 遵循聘用前，雇用期間和離職檢查單。 ·????????Ensure Staff and Manager awareness of HR Policies andprocedures. 確保員工和經理了解人力資源的規章制度。 ·????????Ensure information relating to industrial instruments isreadily available to all Staff and Managers. 確保能夠隨時為員工和經理提供與行業規定相關的信息。 ·????????Assist managers in developing work practices that are in linewith OH &S policies. 協助經理制定符合職業健康與安全條例要求的工作程序。 ·????????Manage performance management system and cycle ofrecruitment, induction, training, development, and succession for Levels 10 - 8and ensure process is adhered to for other positions 管理10-8級員工的績效管理系統和招聘周期，入職介紹，培訓，發展和接班人計劃，確保遵守工作程序。 ·????????Assist with line staff counseling and career management. 協助員工的咨詢和職業管理工作。 ·????????Assist line managers in the recruitment, induction, training,development, and succession for levels 3- 6. 協助經理3-6級員工的招聘，入職介紹，培訓，發展和接班人工作。 ·????????Adhere to time frames established by Head Office 遵守總部設定的時間表。 ·????????Initiate programs which foster good work relations such associal club and consultative committees. 建立倡導良好工作關系的計劃如：社交俱樂部和顧問委員會等。 ·????????Maintenance of employee files. 員工檔案的維護工作。 ·????????Maintenance and administration of OH&S work place cases,as well as the management of rehabilitation programs. 維護和管理工作中的職業健康與安全案件，并負責管理康復計劃。 ·????????Data Base Management. 數據庫的管理。 ·????????Manage standardized responses to correspondence. 管理標準化的書信回復。 ·????????Assists in maintaining a comprehensive, current and guestfocused set of departmental standards and procedures and oversees theirimplementation through ongoing training 協助維護一套全面的，通用的，以顧客為中心的部門規范和程序，通過持序性的培訓監督規范和程序的執行。 ·????????Provides input for probation and formal performance appraisaldiscussions in line with company guidelines. 為按照公司的指導方針進行的正式的員工績效考核和鑒定提供建議。 ·????????Coaches, counsels and disciplines staff, providingconstructive feedback to enhance performance. 向員工提供工作指導、咨詢，必要時對其進行批評處分，并提供建設性反饋意見以便提高工作績效。 ·????????Regularlycommunicates with staff and maintains good relations. 定期與員工交流思想，保持良好的員工關系。 aCCOUNTABILITY責任范圍 Number of employees supervised – 管理的員工 Direct ???? N.A.?????? 直接?????? 無 Indirect??? NA 間接?????? 無 Annual Operating Profit/Payroll Budget – 年度經營利潤和薪金預算 ·????????N.A. 無 ???????????? Key Metrics – 主要績效指標 Meeting of Deadlines 按時完成工作 Completion of Assigned Tasks 完成分配給的工作的情況 Decision Making Responsibilities (Decision Rights) – 決策職責(決策權)﹣ ·????????N.A. 無 QUALIFICATIONS AND REQUIREMENTS任職要求 RequiredSkills – 技能要求 ·???????????Communication skills are utilized a significant amount oftime when interacting with others; demonstrated ability to interact withcustomers, employees and third parties that reflects highly on the hotel, thebrand and the Company. 擁有在與他人交往時大多數時間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 ·???????????Knowledge of Local Labour and Employment Regulations. 具有本地人力和雇傭法的知識。 ·???????????Proficient in the use of Microsoft Office. 精通微軟辦公軟件。 ·???????????Good writing skills. 良好的寫作技能。 Qualifications – 學歷 ·???????????Diploma in Human Resources, Training or BusinessAdministration.? 具有人力資源，培訓或商業管理的畢業證書 Experience – 經驗 ·???????????1 years of relevant experience or an equivalent combinationof education and work-related experience. ????????????????????????? ? 1年相關工作經驗或與此相當的教育與工作經驗結合的背景