【崗位職責(zé)】 1、負(fù)責(zé)酒店人力資源部的全面管理工作，制定和實(shí)施人力資源規(guī)劃。 2、負(fù)責(zé)建立和健全人事、勞資、考核、聘任、晉升、獎(jiǎng)懲等各項(xiàng)規(guī)章制度。 3、負(fù)責(zé)酒店高層管理人事的招聘和儲(chǔ)備人才庫(kù)的建設(shè)。 4、執(zhí)行酒店關(guān)于人事調(diào)配、工資獎(jiǎng)勵(lì)、勞保福利、安全生產(chǎn)的方針、政策和規(guī)定。 5、組織編制工資、人事、考勤、考核等報(bào)表。 6、制定和完善酒店組織架構(gòu)、薪酬體系、績(jī)效管理體系。 【崗位要求】 1、本科以上學(xué)歷，有相同崗位工作經(jīng)驗(yàn)3年以上。 2、在酒店招聘、合同管理、薪酬制度、員工培訓(xùn)、績(jī)效考核、事故預(yù)防、政府關(guān)系等方面具有豐富經(jīng)驗(yàn)。 3、熟知國(guó)家、地區(qū)勞動(dòng)法律法規(guī)及相關(guān)政策。 4、具備英語(yǔ)聽(tīng)說(shuō)讀寫(xiě)能力。 5、管理類(lèi)專(zhuān)業(yè)，接受過(guò)系統(tǒng)的人力資源管理理論培訓(xùn)。

Main Responsibilites主要職責(zé)： 1、負(fù)責(zé)員工餐廳日常餐食的準(zhǔn)備工作，包括食材清洗、切配、分裝等基礎(chǔ)操作 2、協(xié)助廚師完成簡(jiǎn)單的烹飪工作，如蒸煮、油炸、炒制等 3、按照食品安全規(guī)范處理食材，保證食品衛(wèi)生與質(zhì)量 4、用餐時(shí)間段，需做好打飯、打菜等工作 5、協(xié)助完成餐廳區(qū)域的清潔工作，包括餐具清洗、桌面擦拭、地面打掃等 6、具備基礎(chǔ)的廚房操作技能，了解常見(jiàn)食材處理方法 7、能夠適應(yīng)輪班制，服從工作安排 8、身體健康，持有有效的健康證明 9、工作認(rèn)真負(fù)責(zé)，具備團(tuán)隊(duì)合作意識(shí) 10、能夠承受廚房高溫環(huán)境及一定的工作壓力 11、有酒店行業(yè)相關(guān)經(jīng)驗(yàn)者優(yōu)先考慮

This is an excellent opportunity to be responsible for delivering brand service & operations learning practices and enhancing the effectiveness to uplift hotel service quality and guest love, as well as supporting new learning initiatives and creatively drive program marketing to support IHG global learning strategy and effectiveness. Your day to day Hotel Training Delivery: ?Deliver existing & new training programs (virtual / face-to-face training) to hotel colleagues ?Ensure learning is embedded by working with Operations team and HR colleagues to ensure effective support, coaching and mentoring is in place. Training Program Design and Implementation: ?Analyze learning needs and identify current learning gaps, understand targeted audience groups learning styles and preferences. ?Provide logistics and coordination support to learning programs ?Revisit programs which have been implemented and make sure programs are updated and feedbacks are incorporated. Digital Learning Program Design & Implementation: ?Leverage global digital learning resources and IHG University platform as appropriate and identify areas where localization is required. ?Creatively design digital learning campaigns and events to attract, engage, and motivate hotel front-line users to learn and grow on WeLearn platform. Other Projects: ?Support global learning strategic project and initiatives and local learning projects. ?Design and implement internal marketing and communication activities to promote learning programs and IHG University. ?Maintain training standards, catalogues and other supporting tools/documents that are related to IHG University. ? What we need from you? ?At least 5 years of work experience in training, instruction design or project management; ?Working experience in training function, especially hospitality industry background is preferred. ?Experience with training delivery, strong training delivery skill is a plus ?Ability to design, facilitate and deliver learning programs with impact ?Project management skills to scope, plan and deliver project key milestones ?Excellent interpersonal, consultative, and communication skills with excellent English proficiency both verbal and written. ?Ability to diagnose problems and thoroughly analyze information to guide decision-making. ?Prefer to have hotel industry experience and training delivery skills, e.g., certifications of training skills.

Duties and Responsibilities 工作職責(zé) ? 1. Major responsibilities 主要職責(zé) · Develop L&D policies as required. 根據(jù)要求制定學(xué)習(xí)與發(fā)展政策。 · Develop and monitor annual and monthly training budget. 制定并監(jiān)控年度及月度培訓(xùn)預(yù)算。 · Conduct needs analysis with department managers to assess specific learning needs. 與部門(mén)經(jīng)理合作進(jìn)行需求分析，確定學(xué)習(xí)需求。 · Maintain a current knowledge of statutory requirements and develop creative and innovative training programs (on-line or off-line) 熟悉當(dāng)前法定的培訓(xùn)項(xiàng)目的要求，以及開(kāi)發(fā)一些創(chuàng)新的培訓(xùn)項(xiàng)目（線(xiàn)上或者線(xiàn)下） · Conduct training programs such as Orientation, English training, customer service programs, supervisory and management skills programs, and other components of the LHI Learning & Development Framework as necessary. 根據(jù)需要開(kāi)展各項(xiàng)培訓(xùn)課程，如入職培訓(xùn)、英語(yǔ)培訓(xùn)、客戶(hù)服務(wù)培訓(xùn)、管理技能培訓(xùn)及朗廷酒店集團(tuán)學(xué)習(xí)與發(fā)展框架中的其他培訓(xùn)項(xiàng)目。 · Coordinate training programs with external consultants such as beauty make-up class, grooming class, fire safety training, first aid class, hygiene class, etc. 與外方顧問(wèn)協(xié)調(diào)化妝、儀容儀表、防火安全、急救、衛(wèi)生等培訓(xùn)項(xiàng)目。 · Evaluate training effectiveness by conducting training audits and produce audit reports for management review. 通過(guò)審核評(píng)估培訓(xùn)效果，制作審核報(bào)告交管理層審閱。 · Develop Departmental Trainers System by conducting Train-the-trainer program, monthly training plan and report system, etc. 通過(guò)培訓(xùn)員培訓(xùn)、月度培訓(xùn)計(jì)劃和報(bào)告系統(tǒng)等發(fā)展部門(mén)培訓(xùn)員系統(tǒng)。 · Conduct monthly departmental trainer meeting. 組織每月部門(mén)培訓(xùn)員會(huì)議。 · Sit-in departmental training sessions and give feedback to departmental trainers. 旁聽(tīng)部門(mén)培訓(xùn)并向部門(mén)培訓(xùn)員提供反饋。 · Develop and monitor Best Trainer Award system. 發(fā)展和監(jiān)控最佳培訓(xùn)員獎(jiǎng)勵(lì)系統(tǒng)。 · Monitor and oversee all departmental learning programs including, Departmental Orientation, FLHSS (Fire Life Health Safe Security), etc 監(jiān)督和管理所有部門(mén)學(xué)習(xí)項(xiàng)目，包括部門(mén)入職、防火、生命健康、安保培訓(xùn)等。 · Develop and present Annual and Monthly Training Plan and Calendar. 制定出臺(tái)年度和月度培訓(xùn)計(jì)劃和日程安排。 · Recruit and monitor student trainees and management trainees according to annual plan. 根據(jù)年度計(jì)劃招聘并監(jiān)督學(xué)校實(shí)習(xí)生及管理實(shí)習(xí)生。 · Conduct monthly trainee meeting. 組織每月實(shí)習(xí)生會(huì)議。 · Monitor and control training resources. 監(jiān)管培訓(xùn)資源。 · Track, input and maintain all individual colleague learning & development records within HRMIS System. 在人力資源管理信息系統(tǒng)內(nèi)跟蹤、錄入及管理所有員工的學(xué)習(xí)與發(fā)展記錄。 · Maintenance of attendance records and other documentation related to the Learning & Development efforts. 維護(hù)與學(xué)習(xí)和發(fā)展活動(dòng)有關(guān)的考勤記錄和其他文件。 · Maintain creative training communication channels (Wechat, Notice Board, emails or other platform). 管理各個(gè)培訓(xùn)溝通渠道，保證其內(nèi)容新穎。 · Observe and appraise colleague performance during sessions, providing feedback to management which would facilitate improvements in accordance to LHI standards with regard to product and performance. 評(píng)估員工在各階段的表現(xiàn)并向管理層反饋，以促進(jìn)產(chǎn)品和績(jī)效按朗廷酒店集團(tuán)的標(biāo)準(zhǔn)不斷得以提高和完善。 · Support all efforts to enliven our Company’s Vison, Mission, Objective & Values (VMOV) Brand Promise, and Quality and Guest Experiences programs throughout the hotel leading by example and serving as a role model. 支持酒店內(nèi)一切以實(shí)例和楷模活化公司遠(yuǎn)景、使命、目標(biāo)、信念，品牌承諾以及顧客體驗(yàn)項(xiàng)目。 · Ensure security and confidentiality of all information throughout the hotel. 保證酒店所有信息機(jī)密安全。 · Plan and conduct meetings with EXCO members, department managers, departmental trainers and rest of colleagues to review performance trends, develop action plans and give recognition. 組織會(huì)議，與行政委員會(huì)委員、部門(mén)經(jīng)理、部門(mén)培訓(xùn)員及其他員工研究業(yè)績(jī)走向、制定行動(dòng)方案并給予肯定。 · Perform any duties as assigned by the management deemed necessary. 執(zhí)行任何管理層委托的工作。 ? 2. Human Resources responsibilities 人力資源職責(zé) · Work closely with entire HR Team with regard to promoting an “employer of choice” philosophy. 與整個(gè)人力資源團(tuán)隊(duì)密切配合，倡導(dǎo)“理想雇主”宗旨使命。 · Career development programs for colleagues. 為員工提供職業(yè)發(fā)展計(jì)劃。 · Involvement in the local community. 積極參與當(dāng)?shù)厣鐓^(qū)活動(dòng)。 · Assist in all colleague recognition programs such as Thank-you Card, Colleague of the Month, Birthday parties, annual party, holiday parties & celebrations. 協(xié)助所有員工認(rèn)同計(jì)劃，如每月最佳員工、生日會(huì)、年會(huì)、節(jié)日慶祝會(huì)等。 ? ? Requirements 職位要求 ? 1. Mandatory 必備要求 ? Educational Background 教育背景 · Degree in Human Resources, Hospitality, Communications, Education, Psychology, Fine Arts or other related areas. 人事、酒店管理、傳播、教育、心理學(xué)、文學(xué)或其他相關(guān)專(zhuān)業(yè)學(xué)歷 · Previous HR experiences a plus. 有人事經(jīng)驗(yàn)最佳 ? Experience 工作經(jīng)驗(yàn) A minimum of 5 years in training experience, preferably within the hospitality field or high end customer service discipline 至少5年培訓(xùn)工作經(jīng)驗(yàn)，酒店或高端客服領(lǐng)域最佳 ? Job Skill / Knowledge 職業(yè)技能/知識(shí) Knowledge of different departments within a hotel setting. 熟悉酒店各部門(mén) Must possess ability to coordinate with multiple tasks. 同時(shí)協(xié)調(diào)多項(xiàng)工作的能力 Knowledge of how to develop training programs. 開(kāi)發(fā)培訓(xùn)計(jì)劃的能力 Strong Computer literacy to include: Microsoft Office Suite and Internet.? Digital Imaging knowledge preferable. 熟練使用微軟辦公軟件及因特網(wǎng)，了解數(shù)字影像技術(shù)優(yōu)先 Excellent communication skills . 優(yōu)秀的溝通能力 Fluency in English and Chinese (verbal, written and comprehension) . 中、英文流利（口頭、書(shū)面及理解） Problem solving and Action Plan formulation. 解決問(wèn)題、制定行動(dòng)方案的能力 Requires high levels of interaction with all members of staff.? ? ? ?Exchanging ideas, information and opinions with others to formulate programs and arrive jointly at decisions, conclusions and solutions. 與所有員工深層互動(dòng)的能力，與他人交流想法、信息和看法以制定計(jì)劃、做出決定及解決問(wèn)題的能力 Possess high degree of stamina, agility and flexibility. 精力充沛、反應(yīng)敏捷、靈活機(jī)動(dòng) Able to present themselves with an uplifting personality as well as presenting a high degree of confidentially. 積極向上、嚴(yán)守機(jī)密

1.確保所有工作符合地方和酒店的規(guī)章制度；符合與員工相關(guān)的現(xiàn)行地方和政府規(guī)定。 2.根據(jù)集團(tuán)品牌標(biāo)準(zhǔn)、行業(yè)標(biāo)桿及賓客反饋，持續(xù)優(yōu)化質(zhì)量評(píng)估體系。 3.執(zhí)行系統(tǒng)性檢查（明查、暗訪(fǎng)、專(zhuān)項(xiàng)檢查），覆蓋前臺(tái)、客房、餐廳、公共區(qū)域等。 4.檢查內(nèi)容涵蓋硬件設(shè)施、軟件服務(wù)、衛(wèi)生與安全及流程合規(guī)性。 5.確保與員工相關(guān)的信息交流設(shè)有明確的界線(xiàn)﹣員工關(guān)系，員工的工作和酒店的規(guī)定和計(jì)劃。 6.提供考核、評(píng)估審定員工的各項(xiàng)工作表現(xiàn)的各項(xiàng)方案 7.精通前臺(tái)、客房、餐飲、工程、安保等所有核心部門(mén)的運(yùn)作流程、服務(wù)標(biāo)準(zhǔn)（SOP）和品牌標(biāo)準(zhǔn)。

工作職責(zé)：1. 負(fù)責(zé)公司人力資源規(guī)劃，包括招聘、培訓(xùn)、績(jī)效、薪酬及員工關(guān)系等方面的管理工作。2. 根據(jù)業(yè)務(wù)需求，制定并執(zhí)行招聘計(jì)劃，確保招聘流程的順暢和高效，滿(mǎn)足公司的人才需求。3. 組織并實(shí)施員工培訓(xùn)與發(fā)展計(jì)劃，提升員工的專(zhuān)業(yè)技能和綜合素質(zhì)。4. 設(shè)計(jì)和完善績(jī)效考核體系，定期進(jìn)行員工績(jī)效評(píng)估，提出改進(jìn)建議。5. 管理員工薪酬與福利，確保薪酬體系的公平性和競(jìng)爭(zhēng)力。6. 處理員工關(guān)系和勞動(dòng)爭(zhēng)議，維護(hù)良好的工作氛圍。任職資格：1. 大專(zhuān)及以上學(xué)歷，人力資源管理、心理學(xué)等相關(guān)專(zhuān)業(yè)優(yōu)先。2. 具有2年以上人力資源相關(guān)工作經(jīng)驗(yàn)，熟悉人力資源管理各項(xiàng)實(shí)務(wù)的操作流程。3. 具備良好的溝通能力和組織協(xié)調(diào)能力，能夠有效處理員工關(guān)系。4. 熟悉國(guó)家相關(guān)法律法規(guī)，具備較強(qiáng)的責(zé)任心和執(zhí)行力。5. 能夠熟練使用人力資源管理相關(guān)軟件和辦公軟件。

崗位職責(zé) - 熟悉本部門(mén)運(yùn)作的程序、標(biāo)準(zhǔn)和員工宿舍一切設(shè)施，協(xié)助宿舍主管/經(jīng)理處理日常工作； - 迅速、妥善處理宿舍違規(guī)違紀(jì)現(xiàn)象和糾紛，發(fā)現(xiàn)可疑之處或安全隱患要及時(shí)向主管/經(jīng)理匯報(bào)； - 安排新入職員工住宿及派發(fā)用品，清點(diǎn)離職員工的領(lǐng)用物品并做好記錄； -?定期檢查宿舍各種安全消防設(shè)施及通道、出入口是否通暢，發(fā)現(xiàn)問(wèn)題隱患及時(shí)處理并向主管/經(jīng)理匯報(bào)，跟進(jìn)員工宿舍的維修、用品的報(bào)損、補(bǔ)充等工作； -?完成上級(jí)交給的其他工作任務(wù)。 崗位要求 - 50歲-55歲，女性，有酒店客房工作經(jīng)驗(yàn)者優(yōu)先； - 會(huì)操作電腦，有相關(guān)宿舍工作經(jīng)驗(yàn)者優(yōu)先考慮； - 身體健康，吃苦耐勞，五官端正，溝通表達(dá)能力良好。

職位要求： -　At least 1 years experience at similar position in International 4-star or 5-star hotels? -　Has pro-active working attitude and pay attention to details? -　Good team spirit? -　Good communications and interpersonal skills? -? ? Night shift Manager -　至少1年以上在國(guó)際品牌四星或五星酒店的相關(guān)工作經(jīng)驗(yàn)? -　工作認(rèn)真自信，積極主動(dòng)? -　擁有團(tuán)隊(duì)合作精神? -　擁有良好的溝通和人際協(xié)調(diào)能力

1、負(fù)責(zé)烹飪員工餐。 2、有2年以上爐灶的經(jīng)驗(yàn)。

PRINCIPAL RESPONSIBILITIES 主要職責(zé) 1.??? To work as directed from their supervisors. 完成主管交辦的工作。 2.??? Make sure that food is tasty, attempting presented, fresh, correct portioned and safe. 確保食物美味可口，秀色可餐，新鮮，分配合理，安全衛(wèi)生。 3.??? Check the mise en place and make sure is according to forecasted level of business, fresh, portioned and correctly stored according to HACCP guidelines. 檢查所有食物，確保其達(dá)到預(yù)計(jì)的水準(zhǔn)，新鮮，分盤(pán)，根據(jù)HACCP的指示正確儲(chǔ)存。 4.??? Wash hands before entering the kitchen or returning to work station. 進(jìn)入廚房及回到操作臺(tái)前先洗手。 5.??? Train colleagues according to LHI Brand Standards, HACCP and local Hygiene guidelines and assures that they are met at all times. 向同事培訓(xùn)朗廷的標(biāo)準(zhǔn)，HACCP以及當(dāng)?shù)氐男l(wèi)生標(biāo)準(zhǔn)，并確保其時(shí)刻達(dá)到標(biāo)準(zhǔn)。 ? 6.??? Ensure that LHI & Hygiene documents are filed in correctly and necessary updates are carried out. ?確保正確分類(lèi)保存朗廷集團(tuán)及衛(wèi)生的文件，并作必要的更新。 REQUIREMENTS 職位要求 ? 1.?? Experience 經(jīng)驗(yàn) 3 year working experience, preferably in hotel industry 具有三年的工作經(jīng)驗(yàn)，有在酒店工作經(jīng)驗(yàn)的優(yōu)先。 ? 2.?? Job Skill / Knowledge 工作技能 / 知識(shí) ?Food and Beverage culinary management experience with demonstrated leadership 餐飲管理經(jīng)驗(yàn)和優(yōu)良的領(lǐng)導(dǎo)力 Extensive knowledge of food handling and sanitation standards 具有全面的食品加工及衛(wèi)生標(biāo)準(zhǔn)知識(shí) Effective influence skills 有效的影響力 ? 3.Computer Knowledge 電腦知識(shí) ?Knowledge of MS office software 能操作微軟辦公軟件 4.Language Proficiency 語(yǔ)言能力 ?Good communication skills (verbal and listening and writing) 良好的溝通技巧（口語(yǔ)，聽(tīng)力及書(shū)寫(xiě)）

Job Responsibilities： Assesses training needs based on Performance Monitor Report, Performance Development Reviews, employee feedback, guest comments, business result, observation, among others. Assists in developing annual training plan for general skills, knowledge, languages, and areas for improvement based on the result of training needs analysis and revise when needed. Facilitates and conducts Orientation Programs for new hires, as well as casual and contractual staff. Introduces Shangri-La Group, Vision, Mission, Philosophy, Guiding Principles, and Shangri-La Care and other core service skills and knowledge trainings. Ensures the cascading of SLA Trainer Skill I and II especially for identified Departmental Trainers. Assists the DHR in administering HR policies and procedures, as well as in coaching, implementation, review, recording and communications related to all HR procedures, programs and activities. Job?Requirements： More than 3 years working experience in the same position. Have good communication ability and coordination ability. Have strong written comprehensive ability and oral expression ability. Able to formulate the overall training planning and implementation plan of the hotel in accordance with the needs of the hotel operation and development of talents.

工作地點(diǎn)：江蘇鹽城 崗位職責(zé)： 1、負(fù)責(zé)酒店人資資源全盤(pán)管理工作，根據(jù)酒店戰(zhàn)略，制定相應(yīng)人資年/季/月目標(biāo)工作計(jì)劃。 2、負(fù)責(zé)酒店人力資源政策、制度制定與執(zhí)行工作。 3、負(fù)責(zé)酒店所需各類(lèi)人才的搜集、儲(chǔ)備、招聘和選拔工作，能及時(shí)有效補(bǔ)充缺編人員。 4、負(fù)責(zé)組織完成年度培訓(xùn)計(jì)劃工作，并有效開(kāi)展員工各類(lèi)培訓(xùn)。 5、負(fù)責(zé)建立良好的勞資關(guān)系，預(yù)防各類(lèi)勞資風(fēng)險(xiǎn)并能有效處理各類(lèi)關(guān)系。 6、負(fù)責(zé)酒店人員入離職、轉(zhuǎn)調(diào)崗等各類(lèi)人事工作； 7、負(fù)責(zé)酒店各類(lèi)績(jī)效考核、員工福利和薪酬管理，包括薪資核算、社會(huì)保險(xiǎn)和福利計(jì)劃等 任職資格； 1、本科及以上，人力資源、文秘或英語(yǔ)等相關(guān)專(zhuān)業(yè)；英語(yǔ)流利，能做工作交流； 2、五年以上外資酒店人力資源管理工作經(jīng)驗(yàn)，熟悉人力資源管理流程及國(guó)家相關(guān)法律法規(guī)。 3、擁有較強(qiáng)的招聘、培訓(xùn)方面技能。 4、具備較高保密意識(shí)及較強(qiáng)的責(zé)任心，能妥善處理涉及員工隱私和公司機(jī)密的信息。 5、良好的溝通表達(dá)力及部門(mén)協(xié)調(diào)能力，有一定的抗壓能力。

崗位職責(zé) 1、協(xié)助上級(jí)完成招聘工作，包括發(fā)布和更新招聘信息、簡(jiǎn)歷分類(lèi)篩選、面試、錄用等； 2、協(xié)助上級(jí)根據(jù)酒店人力資源規(guī)劃制定相關(guān)部門(mén)的招聘策略、招聘計(jì)劃； 3、協(xié)助建立和完善酒店的招聘流程和招聘體系，制定及完善相關(guān)制度； 4、根據(jù)現(xiàn)有編制及運(yùn)營(yíng)發(fā)展需求、協(xié)調(diào)、統(tǒng)計(jì)各部門(mén)的招聘需求；建立并發(fā)展多種招聘渠道，根據(jù)職位差異選擇有效招聘渠道； 5、負(fù)責(zé)酒店員工入職和離職管理，做好報(bào)表統(tǒng)計(jì)及分析； 6、執(zhí)行上級(jí)交代的其他工作。 崗位要求 1、大專(zhuān)以上學(xué)歷，有酒店行業(yè)相同崗位工作經(jīng)驗(yàn)兩年以上。 2、熟悉員工的有關(guān)法規(guī)和條例。 3、熟悉酒店員工的規(guī)律、特點(diǎn)和崗位培訓(xùn)工作程序。 4、了解酒店員工的服務(wù)工作規(guī)范和質(zhì)量標(biāo)準(zhǔn)的要求。 5、具有良好的溝通能力和協(xié)調(diào)能力。 6、 具有較強(qiáng)的文字綜合能力和口頭表達(dá)能力。

工作地全國(guó) JOB REQUIREMENTS:(無(wú)四星級(jí)以上酒店管理工作經(jīng)歷的均不予考慮) 1.Minimum seven (7) years experience in Human Resources functions, at least five (5) years of which must be in a managerial position in a 4 or 5-star hotel managed by overseas hotel management company. 2.Strong background in employment, employee relations, benefits, wage and salary, employee training, accident prevention, and government regulations and policies as they impact HR. 3.Take an active role in professional HR organizations. 4.Instill a guest service attitude in all employees. 5.Experience in training and developing employees with limited education/experience. 6.Strong organizational skills. 7.Fluency in English spoken and written.

崗位職責(zé) 1、制定并完善酒店各項(xiàng)培訓(xùn)管理制度。 2、進(jìn)行全酒店各部門(mén)日常培訓(xùn)需求分析。 3、負(fù)責(zé)新員工的入職培訓(xùn)工作以及集團(tuán)核心培訓(xùn)項(xiàng)目及課程的計(jì)劃，實(shí)施和跟進(jìn)。 4、負(fù)責(zé)酒店員工的網(wǎng)絡(luò)課程的培訓(xùn)的實(shí)施和跟進(jìn)。 5、協(xié)助各部門(mén)制定及管理季度、月度培訓(xùn)計(jì)劃及實(shí)施情況。 6、協(xié)助上級(jí)培訓(xùn)各部門(mén)業(yè)務(wù)培訓(xùn)負(fù)責(zé)人培訓(xùn)技巧和知識(shí)。 7、充分開(kāi)發(fā)和利用外部培訓(xùn)資源，確保培訓(xùn)費(fèi)用使用的合理和有效性。 8、向酒店員工及外部合作伙伴傳遞酒店品牌知識(shí)。 9、計(jì)劃及組織各項(xiàng)員工活動(dòng)。 10、完成上級(jí)交辦的其他工作。 崗位要求 1、大專(zhuān)以上學(xué)歷，有相同崗位工作經(jīng)驗(yàn)3年以上。 2、具有良好的溝通能力和協(xié)調(diào)能力。 3、具有較強(qiáng)的文字綜合能力和口頭表達(dá)能力。 3、能按照酒店經(jīng)營(yíng)發(fā)展對(duì)人才的需要，制訂酒店總體培訓(xùn)規(guī)劃和實(shí)施計(jì)劃。 4、具備教育學(xué)、心理學(xué)以及酒店管理理論知識(shí)優(yōu)先。 5、熟悉酒店工作標(biāo)準(zhǔn)以及員工的學(xué)習(xí)規(guī)律、特點(diǎn)和崗位培訓(xùn)工作程序。

1、 根據(jù)酒店經(jīng)營(yíng)目標(biāo)，制定人力資源整體戰(zhàn)略規(guī)劃，并推動(dòng)實(shí)施，確保人力資源滿(mǎn)足業(yè)務(wù)發(fā)展需求。 2、 組織制定及完善人力資源管理體系，包括績(jī)效管理、薪酬福利、獎(jiǎng)懲及員工發(fā)展等體系的全面建設(shè)并推動(dòng)實(shí)施。 3、 向酒店決策層提供人力資源、組織機(jī)構(gòu)等方面的建議，控制人力資源成本。 4、 根據(jù)酒店發(fā)展變化情況，提出公司各業(yè)務(wù)系統(tǒng)組織結(jié)構(gòu)、職位設(shè)置的調(diào)整建議。 5、 建議中層管理及以上人員、核心崗位人員的聘用、調(diào)配、解聘、職位等級(jí)和報(bào)酬待遇，審核其他崗位員工的聘用、調(diào)配、解聘決定和職位等級(jí)、報(bào)酬待遇的確定及調(diào)整。 6、 執(zhí)行人力資源管理各項(xiàng)實(shí)務(wù)的操作流程和各類(lèi)規(guī)章制度的實(shí)施，配合其他部門(mén)工作。 7、 制訂酒店企業(yè)文化的推進(jìn)計(jì)劃，并推動(dòng)、監(jiān)督實(shí)施，確保推進(jìn)計(jì)劃與核心價(jià)值觀(guān)的一致性。 8、負(fù)責(zé)酒店勞動(dòng)關(guān)系管理，處理酒店各類(lèi)勞動(dòng)糾紛。 9、負(fù)責(zé)酒店行政管理工作，包括但不限于行政管理體系搭建、行政管理制度的編制及實(shí)施、文件管理、檔案管理、印章證照管理、辦公用品管理、車(chē)輛管理、會(huì)務(wù)管理、員工行為規(guī)范管理、員工宿舍管理等。 10、接受集團(tuán)行政人力部的領(lǐng)導(dǎo)，執(zhí)行集團(tuán)行政人力部的工作指令； 11、完成上級(jí)領(lǐng)導(dǎo)交辦的其他工作。

Your day to day 日常職責(zé) ? 1.Responsible for managing the hotel’s training function, including developing a complement of qualified departmental trainers and establishes a hotel system for generating training data and evaluating results.?The Training Manager position impacts on the skills, knowledge and attitudes of every hotel employee and ensures the availability and use of effective resource. ? ?負(fù)責(zé)管理酒店的培訓(xùn)職能，包括發(fā)展合格的部門(mén)后備培訓(xùn)師，建立一套酒店培訓(xùn)數(shù)據(jù)和評(píng)估結(jié)果系統(tǒng)。培訓(xùn)經(jīng)理這個(gè)職位將對(duì)每家酒店員工的知識(shí)技能和工作態(tài)度起影響作用，并確保酒店擁有和任用高素質(zhì)的人力資源。 ? 2.Analyse training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Plan for the General Manager and Executive Committee for review. ? ?分析酒店整體的和各部門(mén)的培訓(xùn)需求，針對(duì)需求制定策略，用培訓(xùn)計(jì)劃書(shū)的形式呈交給總經(jīng)理和行政委員會(huì)審閱。 ? 3.Familiarize yourself with the IHG HR and Training Standards, localizing where necessary. ? ?使自己了解洲際酒店集團(tuán)人力資源和培訓(xùn)的規(guī)范，必要之處進(jìn)行本地化處理。 ? 4.Monitor the progress of theTraining Business Plan for each department to ensure that the training objectives are being achieved. ? ?監(jiān)督每個(gè)部門(mén)培訓(xùn)業(yè)務(wù)計(jì)劃的進(jìn)展，確保實(shí)現(xiàn)培訓(xùn)目標(biāo)。 ? 5.Maintains all hotel training records. ? ?保存酒店全部的培訓(xùn)記錄。 ? 6.Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective. ? ?與部門(mén)領(lǐng)導(dǎo)一起設(shè)計(jì)、制定和執(zhí)行能夠符合具體的部門(mén)要求的培訓(xùn)計(jì)劃，確保培訓(xùn)課程方案的制定，以及培訓(xùn)的有效性。 ? 7.Use IHG benchmarks to monitor success of training programs and amend your efforts accordingly. Eg: ESPS, Heartbeat,achievement of budget, etc. ? ?利用洲際酒店集團(tuán)的基本測(cè)量標(biāo)準(zhǔn)監(jiān)測(cè)培訓(xùn)計(jì)劃的成果，并進(jìn)行相應(yīng)的修改。如員工融入調(diào)查及意向調(diào)查，賓客心語(yǔ)報(bào)告，預(yù)算完成情況等。 What we need from you 我們需要你具備 ? 1.Communication skills are utilized a significant amount of time when interacting with others;demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. ? ?擁有在與他人交往時(shí)大多數(shù)時(shí)間所使用的溝通技能；完全代表酒店，品牌和公司與顧客，員工和第三方交往的能力。 ? 2.Proficient in the use of Microsoft Office. ? ?精通微軟辦公軟件。 ? 3.Good writing skills. ? ?良好的寫(xiě)作技能 ? 4.Knowledge of Local Labour and Employment Regulations. ? ?具有本地人力和雇傭法的知識(shí) ? 5.Problem solving,analytical, reasoning, motivating, organizational and training abilities. ? ?具有解決問(wèn)題，推理，號(hào)召，組織和培訓(xùn)能力 ? 6.2 years of relevant experience or an equivalent combination of education and work-related experience. ? ?2年相關(guān)工作經(jīng)驗(yàn)或與此相當(dāng)?shù)慕逃c工作經(jīng)驗(yàn)結(jié)合的背景

Mission 1: Ambassador for Université des Talents (UDT): marketing, implementing, creating, improving and communicating Club Med’s employee-development strategy across different platforms: · TRAINER: Facilitate training with excellence. Inspire them! · COORDINATOR: Coordinate technical trainings and talent development with main actors. · CONSULTANT: Facilitate & coach managers to assess · PERFORMANCE: Identify needs and deliver effective solutions. · ADMINISTRATOR: Validate, record, report training activity & results. Assure training & reporting meets UDT and compliance standards. Improve agility & efficiency of our administrative functions.   Mission 2: Improve guest hospitality experience at Club Med, through focus and priority on developing local talents to establish a solid hospitality platfrom in each resort.   Mission 3: Exemplary Ambassador aligned to Club Med’s Values, Management Principles, Upscale Service behaviors & Entrepreneurial Mindset.     JOB SUMMARY: · Responsible for developing, coordinating and implementing various Learning & Development training initiatives aligned to training content & tools. · Supporting and facilitating all GO-GE development initiatives as consultant to village operations at the BU & village levels. · Analyzes, develops, and improves training modules and tools. · Assesses performance issues - researches and proposes actions and/or alternatives. · Optimizes tools & procedures. · Coach Managers · Personally, facilitates and co-facilitates training programs. · Evaluates impact of training solutions. · Documents and reports training results. · Assures local training compliance. · Works with minimal supervision to complete established goals and objectives · Serves as primary contact for Consulting Village Trainer for training programs. Handles and discusses inquiries from trainees & managers about training programs & needs. · Deploys all aspects of high-potential development programs for local GE employees. · Creates/coordinates annual training plan for resort populations. · Plans, organizes, presents, and facilitates training programs for all resort populations. · Creates, manages, participates in and develops a wide variety of learning environments and activities to provide GO-GEs the opportunity to develop their potential and achieve their objectives. · Coaches & supports managers on performance & hospitality challenges. · Reviews, evaluates, modifies and improves existing and proposed training programs. Benchmarks for best practices. · Prepares training aids such as instructional material, handouts, learner workbooks, leader guides, visual aids & evaluation forms. · Prepares training sessions: schedules sessions & locations, coordinates logistics, contacts trainees and managers, sets-up classrooms. · Assures accurate documentation of training records & trainee attendance in Workday and other UDT reporting channels. · Assures local compliance with training & training-related requirements. · Participates collaboratively and professionally with other HR & UDT members to achieve team goals. · Assures effective two-way communication at all levels of responsibility. · Participates in HR and UDT meetings as appropriate. · Continually maintains, updates his/her facilitation & hospitality competencies. · All other duties as assigned.   PROFILE: 1.English (Mandatory) 2.Bachelors / BAC+3 degree in Education, HR Management or HR Development. 3.Experienced hospitality trainer with strong presentation & learner engagement skills. 4.Hospitality Team Management experience. bility to work autonomously in “consultant mode” with minimal supervision. 5.Ability to anticipate and initiate key training priorities aligned to individual development.

崗位職責(zé)： 1、 根據(jù)酒店經(jīng)營(yíng)目標(biāo)，制定人力資源整體戰(zhàn)略規(guī)劃，并推動(dòng)實(shí)施，確保人力資源滿(mǎn)足業(yè)務(wù)發(fā)展需求。 2、 組織制定及完善人力資源管理體系，包括績(jī)效管理、薪酬福利、獎(jiǎng)懲及員工發(fā)展等體系的全面建設(shè)并推動(dòng)實(shí)施。 3、 向酒店決策層提供人力資源、組織機(jī)構(gòu)等方面的建議，控制人力資源成本。 4、 根據(jù)酒店發(fā)展變化情況，提出公司各業(yè)務(wù)系統(tǒng)組織結(jié)構(gòu)、職位設(shè)置的調(diào)整建議。 5、 建議中層管理及以上人員、核心崗位人員的聘用、調(diào)配、解聘、職位等級(jí)和報(bào)酬待遇，審核其他崗位員工的聘用、調(diào)配、解聘決定和職位等級(jí)、報(bào)酬待遇的確定及調(diào)整。 6、 執(zhí)行人力資源管理各項(xiàng)實(shí)務(wù)的操作流程和各類(lèi)規(guī)章制度的實(shí)施，配合其他部門(mén)工作。 7、 制訂酒店企業(yè)文化的推進(jìn)計(jì)劃，并推動(dòng)、監(jiān)督實(shí)施，確保推進(jìn)計(jì)劃與核心價(jià)值觀(guān)的一致性。 8、負(fù)責(zé)酒店勞動(dòng)關(guān)系管理，處理酒店各類(lèi)勞動(dòng)糾紛。 9、負(fù)責(zé)酒店行政管理工作，包括但不限于行政管理體系搭建、行政管理制度的編制及實(shí)施、文件管理、檔案管理、印章證照管理、辦公用品管理、車(chē)輛管理、會(huì)務(wù)管理、員工行為規(guī)范管理、員工宿舍管理等。 10、接受集團(tuán)行政人力部的領(lǐng)導(dǎo)，執(zhí)行集團(tuán)行政人力部的工作指令； 11、完成上級(jí)領(lǐng)導(dǎo)交辦的其他工作。 任職資格： 1、40歲以下，統(tǒng)招本科以上學(xué)歷，人力資源相關(guān)專(zhuān)業(yè)，具有國(guó)際聯(lián)號(hào)酒店或掛牌五星酒店同崗位工作經(jīng)歷，有上海地區(qū)從業(yè)背景優(yōu)先。 2、對(duì)酒店行業(yè)人力資源管理模式有系統(tǒng)的了解和實(shí)踐經(jīng)驗(yàn)積累，對(duì)人力資源管理各個(gè)模塊均有較深的認(rèn)識(shí)，能夠指導(dǎo)各個(gè)模塊的工作。 3、具有較強(qiáng)的酒店行業(yè)招聘能力，具備多種有效的酒店行業(yè)招聘渠道資源，能夠高效完成各崗位招聘任務(wù)。 4、熟知國(guó)家勞動(dòng)法律法規(guī)及上海本地各類(lèi)勞動(dòng)法規(guī)及政策及與人力相關(guān)的政府辦事流程； 5、熟知《公司法》及酒店行業(yè)相關(guān)政府法律、法規(guī)、政策及與酒店行政工作相關(guān)的政府辦事流程； 6、 具有良好的計(jì)劃性和實(shí)施執(zhí)行能力。 7、 具有戰(zhàn)略、策略化思維，有能力建立、整合不同的工作團(tuán)隊(duì)。 8、 學(xué)習(xí)能力強(qiáng)、執(zhí)行力強(qiáng)、良好的溝通能力、親和力強(qiáng)，具備較強(qiáng)的抗壓能力，能夠適應(yīng)高強(qiáng)度的工作狀態(tài)。

崗位職責(zé) 1、嚴(yán)格執(zhí)行公司人事管理和培訓(xùn)制度，培訓(xùn)計(jì)劃的整理、培訓(xùn)準(zhǔn)備和保障工作； 2、嚴(yán)格按公司各項(xiàng)管理制度監(jiān)督各部門(mén)培訓(xùn)情況，按公司質(zhì)檢制度執(zhí)行質(zhì)量監(jiān)察并出具質(zhì)檢報(bào)告； 3、協(xié)助人事經(jīng)理完成日常工作； 4、培訓(xùn)報(bào)表制作及培訓(xùn)檔案管理； 5、入職培訓(xùn)、日常培訓(xùn)的實(shí)施，召開(kāi)主題員工會(huì)議，組織員工活動(dòng)； 6、 完成上級(jí)交辦的其他工作。 崗位要求 1、大專(zhuān)以上學(xué)歷，人力資源或酒店管理相關(guān)專(zhuān)業(yè)，有無(wú)工作經(jīng)驗(yàn)均可。 2、能夠使用基礎(chǔ)辦公軟件（文檔、表格、簡(jiǎn)單PPT制作） 3、工作積極主動(dòng)，吃苦耐勞，有上進(jìn)心（有上進(jìn)心的意思是：愿意主動(dòng)學(xué)習(xí)，主動(dòng)溝通，能夠自我反思不足，能夠主動(dòng)尋求答案，具備儲(chǔ)備學(xué)習(xí)的基礎(chǔ)品質(zhì)）。 4、五官端正、形象氣質(zhì)良好（女160+/男172+），具有良好的溝通與表達(dá)能力、較高的溝通技巧、對(duì)工作嚴(yán)謹(jǐn)、認(rèn)真細(xì)致、責(zé)任心強(qiáng)。

須有國(guó)際品牌同等職位2年以上及本地工作經(jīng)驗(yàn)： 1、建立并完善酒店人力資源管理體系，制定和完善人力資源管理制度； 2、向酒店決策層提供人力資源、組織機(jī)構(gòu)等方面的建議；提高酒店內(nèi)部綜合管理水平和對(duì)外服務(wù)水平，有效控制人力資源成本； 3、處理酒店發(fā)展過(guò)程中的重大人力資源問(wèn)題，指導(dǎo)運(yùn)營(yíng)部門(mén)合理人才配置及選、育、留、用。 4、負(fù)責(zé)酒店的企業(yè)文化建設(shè)，指導(dǎo)員工職業(yè)生涯規(guī)劃。

·?按照酒店的相關(guān)要求,嚴(yán)格控制食品成本 ·?負(fù)責(zé)監(jiān)督所有廚房食品質(zhì)量的準(zhǔn)備,要不斷的檢查食品的味道,溫度及外觀(guān) ·?確保所有食物沒(méi)有腐爛,變質(zhì)時(shí)刻主意在提供食品時(shí)避免員工使用過(guò)期及骯臟食品 ·?控制食品出品和標(biāo)準(zhǔn) ·?監(jiān)管收貨的數(shù)量與質(zhì)量 ·?按照衛(wèi)生標(biāo)準(zhǔn)管理好廚房,庫(kù)房,冰箱的衛(wèi)生 ·?保證按照成本和食品質(zhì)量控制程序進(jìn)行 ·?按照存貨控制程序處理和儲(chǔ)存存貨 ·?提供美味營(yíng)養(yǎng)的食品讓員工更為滿(mǎn)意

【崗位職責(zé)】 1、安排新員工入住宿舍,入/退宿手續(xù)辦理。確保員工宿舍入住花名冊(cè)準(zhǔn)確。 2、管理宿舍所有用品，并定期進(jìn)行資產(chǎn)盤(pán)點(diǎn)。 3、更換員工宿舍布草，送到洗衣房進(jìn)行清洗。 4、清掃離職員工宿舍。 5、定期人力資源部匯報(bào)宿舍相關(guān)情況和資產(chǎn)管理情況。 【崗位要求】 1）身體健康，反應(yīng)靈敏，會(huì)使用電腦辦公。 2）踏實(shí)肯干，做事認(rèn)真負(fù)責(zé)，有責(zé)任心。 3）服從領(lǐng)導(dǎo)管理，為人友好和善。 4）有相關(guān)工作經(jīng)驗(yàn)者優(yōu)先

1.各招聘網(wǎng)站信息的維護(hù)與更新 2.篩選簡(jiǎn)歷、初步面試甄選、跟進(jìn)各部面試進(jìn)展 3.新員工背景調(diào)查與被調(diào)查 4.辦理員工入離職手續(xù)及整理檔案 5.制作招聘報(bào)表 6.關(guān)注實(shí)習(xí)生工作及生活 7.參加各類(lèi)招聘活動(dòng)等 8.協(xié)助員工活動(dòng)組織及實(shí)施等 9.部門(mén)安排的其他工作等