工作職責：Role Overview:As a catalyst for organizational excellence, the Director of Human Resources is accountable for developinga best－in－class workforce, cultivating an inclusive "Great Place to Work for All" culture. Acting as thestrategic HR advisor to Hotel Executive Leadership, this role ensures all talent strategies, including but notlimited to leadership development, talent acquisition, total rewards, performance management, teammember relations, and compliance, effectively support business goals while strengthening both employerbrand and team member experiences.Key Responsibilities:HR Strategy and Talent Development:? Be the strategic HR partner to Hotel Executive leadership, offering professional advice and deliveringHR and Talent strategies, including talent and leadership development, Recruiting, Compensationand Benefits, performance reviews, team member relations, and compliance.? Collaborate with the Hotel Executive Leadership team to set up and align HR strategies and KPIS tosupport business success.? Forster a "Great Place to Work for All" culture at the hotel level and partner with the Hotel ExecutiveTeam to achieve DE&I targets.? Ensure full implementation of new projects and programs at the hotel, covering all aspects of HRmanagement, including but not limited to Compensation & Benefits, Recruiting, Talent Management,HR Digitalization and Productivity Management. Provide feedback to GM and Executive Team andprogram owners for continuous improvement.? Develop and execute workforce strategies that balance cost efficiency, operational flexibility andtalent quality.? Create regional synergies to elevate Hilton‘s brand visibility.? Build and Sustain a Robust Hotel Talent Pipeline to meet the hotel‘s current and future needs.? Foster a Culture of Continuous Learning and Development and strengthen overall operational andleadership Capabilities? Design and implement business－driven training plan that aligns with hotel’s goal and support teammember growth and development.Business Performance Review and HR Operation Excellence:? Develop and manage the annual HR budget and monthly rolling forecasts, ensuring strict adherenceto operational budgets, cost control, and proper approval of expenditures.? Ensure full compliance with local labor laws and Hilton’s policies and procedures across all hoteloperations, including team member relations, workforce planning, performance management,training, compensation and benefits, team member well－being, safety, security, and hygiene.? Implement robust performance evaluation systems to inspire creativity, innovation, and highperformance among team members.? Champion a culture of recognition, celebrating contributions that drive operational success andorganizational growth.? Collaborate closely with Operations departments to plan and manage diverse workforce groupsincluding GIG, outsourced workers, trainees, and retirees maximizing labor efficiency while ensuringlegal compliance and maintaining exceptional service quality.? Lead and oversee all HR functions and daily operations, ensuring seamless execution and alignmentwith organizational goals.? Develop and mentor HR team members, fostering a culture of continuous learning and adherence tobest practices and procedures.? Ensure professional image and grooming standards, promoting high standards of personalappearance and hygiene among team members, in strict compliance with the hotel’s groomingguidelines.Recruitment:? Develop and implement a comprehensive talent acquisition strategy that aligns with the hotel‘s goalsand objectives.? Partner with Executive leadership and department heads to identify and anticipate current and futuretalent needs, ensuring a proactive approach to workforce planning.? Develop creative partnerships with talent service channels, educational institutions, and industrynetworks to expand the hotel’s talent pipeline.? Enhance the hotel’s employer brand by promoting its unique value proposition and culture throughinnovative recruitment marketing strategies.? Ensure L8 （AHOD） and above positions are filled in a timely manner to reduce impact on business andoperation.Total Rewards （Compensation & Benefits） Management:? Develop and implement competitive compensation strategies that align with the hotel’s businessobjectives and support talent retention and attraction.? Implement Total wellbeing （Benefits） offerings, which include Mental wellness, Physical health,financial wellbeing, social wellbeing.Team member Relations and Compliance:? Manage ad－h(huán)oc team member relations issues, including but not limited to leadership－related issues,team member grievances, conversations, or compliance issues.? Ensure that team member facilities, including the team member restaurant, locker room, dormitory,and other designated areas, are maintained in compliance with Hilton‘s high operational standards.? Regularly review and update policies to ensure relevance and compliance with Corporate HR, legaland industry standards. Perform routine self－compliance audits to guarantee full adherence.Miscellaneous:? Strongly inclined to adhere to rules and set standards of behavior.? Work with Team Member Kitchen Chef de Cuisine and Hygiene Manager to ensure compliance withFSAA as well as other pertinent culinary operation guidelines and costs.? Carry out any other reasonable duties and responsibilities as assigned.? The Management reserves the right to make changes to this job description at its sole discretion andwithout advance notice.Direct Reports:? Assistant Human Resources Manager? Learning & Development Manager? Team Member Kitchen Chef de Cuisine任職資格：Qualifications:? Bachelor’s degree and above.? Minimum 2 years of experience in a similar position with an international brand hotel.? Fluent in written and spoken English.? In－depth knowledge of local labor laws? Strategic planning ability? A collaborative and open－minded leadership style? Comprehensive knowledge of HR modules and department operations.? Able to coach and develop others.? Proficient in essential business and financial fundamentals? Excellent communication and interpersonal skills.? Strong organizational and multitasking abilities.? High level of emotional intelligence （EQ）.? Technology Proficiency and Strong analytical skills? Empathy and a customer service－oriented mindset.

【崗位職責】 1、負責本部門文件的打印、傳遞及酒店的油印工作。 2、負責酒店外聘人員入職體檢及辦理就業(yè)證、居留證等。 3、負責填寫每月考勤卡并協(xié)助檢查員工的工卡。 5、為培訓(xùn)部做文書工作，記錄酒店培訓(xùn)的有關(guān)事宜。 6、根據(jù)培訓(xùn)安排進行資料的印制工作。 7、生日會及其他員工活動的照像工作。 8、定期更換員工宣傳欄的內(nèi)容。 【崗位要求】 1、大專以上文化程度或具備文秘方面的專業(yè)知識。 2、懂得電腦操作，能較熟練地進行中英文打字。 3、有一定的寫作能力和應(yīng)變處理問題的能力。 4、身體健康、精力充沛、五官端正。

【崗位職責】 1、負責酒店人力資源部的全面管理工作，制定和實施人力資源規(guī)劃。 2、負責建立和健全人事、勞資、考核、聘任、晉升、獎懲等各項規(guī)章制度。 3、負責酒店高層管理人事的招聘和儲備人才庫的建設(shè)。 4、執(zhí)行酒店關(guān)于人事調(diào)配、工資獎勵、勞保福利、安全生產(chǎn)的方針、政策和規(guī)定。 5、組織編制工資、人事、考勤、考核等報表。 6、制定和完善酒店組織架構(gòu)、薪酬體系、績效管理體系。 【崗位要求】 1、本科以上學(xué)歷，有相同崗位工作經(jīng)驗3年以上。 2、在酒店招聘、合同管理、薪酬制度、員工培訓(xùn)、績效考核、事故預(yù)防、政府關(guān)系等方面具有豐富經(jīng)驗。 3、熟知國家、地區(qū)勞動法律法規(guī)及相關(guān)政策。 4、具備英語聽說讀寫能力。 5、管理類專業(yè)，接受過系統(tǒng)的人力資源管理理論培訓(xùn)。

Main Responsibilites主要職責： 1、負責員工餐廳日常餐食的準備工作，包括食材清洗、切配、分裝等基礎(chǔ)操作 2、協(xié)助廚師完成簡單的烹飪工作，如蒸煮、油炸、炒制等 3、按照食品安全規(guī)范處理食材，保證食品衛(wèi)生與質(zhì)量 4、用餐時間段，需做好打飯、打菜等工作 5、協(xié)助完成餐廳區(qū)域的清潔工作，包括餐具清洗、桌面擦拭、地面打掃等 6、具備基礎(chǔ)的廚房操作技能，了解常見食材處理方法 7、能夠適應(yīng)輪班制，服從工作安排 8、身體健康，持有有效的健康證明 9、工作認真負責，具備團隊合作意識 10、能夠承受廚房高溫環(huán)境及一定的工作壓力 11、有酒店行業(yè)相關(guān)經(jīng)驗者優(yōu)先考慮

工作職責：?協(xié)助執(zhí)行并執(zhí)行人力資源部相應(yīng)年度目標計劃并確保落實完成。?確保部門活動符合集團品牌標準及人力資源部的統(tǒng)一方針，酒店的活動得到合理的執(zhí)行。?建議并參與審核、保持及保證執(zhí)行所有人力資源部政策及執(zhí)行程序的合規(guī)合法性。?協(xié)助管理層制定并完善相應(yīng)酒店管理政策，并做好宣傳、培訓(xùn)、溝通以及落實。?通過高效和合理的管理，為酒店的財務(wù)目標做出貢獻。?參與制定人力資源年度預(yù)算和月度預(yù)測并做好成本控制。?提出建議并參與制定酒店員工激勵、獎勵、績效考核機制，鼓勵員工的創(chuàng)造力和創(chuàng)新精神，勇于挑戰(zhàn)壓力，為酒店的運營做出貢獻。?負責人力資源部職能部門的整體日常工作、人員及人才管理。?培養(yǎng)人力資源部員工專業(yè)技能及素養(yǎng)，確保其具備高效工作的技能。?協(xié)助推進有效的員工溝通和反饋渠道，營造開放式溝通企業(yè)氛圍。?幫助人力資源部的其他員工為酒店其他員工（內(nèi)部顧客）以及到人力資源部的所有人員提供專業(yè)、禮貌和熱心的服務(wù)。?協(xié)助并指導(dǎo)部門經(jīng)理提升對團隊人員及績效管理的能力。?確保所有員工了解并遵守酒店、集團和當?shù)氐恼叻ㄒ?guī)。?協(xié)助所有部門管理員工的個人儀表衛(wèi)生符合酒店和部門的標準。?代表酒店參與某些工會協(xié)商或者相關(guān)活動，并與區(qū)域人力資源部和酒店管理層保持緊密溝通。?協(xié)助人力資源總監(jiān)與酒店業(yè)主維護良好的關(guān)系。?監(jiān)督酒店的招聘和挑選程序，為部門總監(jiān)或經(jīng)理提供有效招聘方案。?與各招聘渠道及合作院校保持良好溝通進行創(chuàng)新型合作，打造良好的企業(yè)雇主品牌形象提升招聘效率。與營運部門密切配合，有效規(guī)劃用工類型以求最大化勞動生產(chǎn)率并控制人力成本。 參與外包及臨時用工人員需求進行審核、外包公司資質(zhì)評估以及監(jiān)督部門對日常外包人員的日常管理和培訓(xùn)，以及費用的支付。為酒店員工工資福利體系簡歷提供建議，確保員工的薪酬福利在本地市場具有一定的競爭力。。協(xié)助學(xué)習(xí)與發(fā)展經(jīng)理建立酒店完善的培訓(xùn)體系、培養(yǎng)合格的部門培訓(xùn)師人才以及部門經(jīng)理的培訓(xùn)他人技能。定期回顧與跟進酒店人才儲備、人才階梯發(fā)展計劃并協(xié)助落實。指導(dǎo)各部門經(jīng)理進行團隊人員及績效管理，打造有凝聚力的高效團隊。在希爾頓愿景，使命，價值觀的背景下，積極打造企業(yè)文化，統(tǒng)一員工行為規(guī)范，管理制度，引領(lǐng)團隊具有正能量，引導(dǎo)全員宣傳實踐希爾頓文化。熟悉并嚴格遵守員工手冊中的規(guī)章制度，以及和酒店政策相關(guān)的消防、衛(wèi)生、健康和安全的制度。確保所有員工設(shè)施符合希爾頓集團的營運標準。保證工作區(qū)域及員工區(qū)域的安全及衛(wèi)生，如員工餐廳、倒班宿舍等。督導(dǎo)員工餐廳廚師長工作以保證員工餐廳廚房及服務(wù)區(qū)域順利及有效運作、并控制成本、以及在衛(wèi)生經(jīng)理（如有）或營運總監(jiān)的管理及指導(dǎo)下達到衛(wèi)生標準。對員工宿舍進行日常管理確保提供一個具有安全保障的環(huán)境，執(zhí)行宿舍安全衛(wèi)生檢查制度，并能夠定期為住宿員工提供相關(guān)文化類活動以期推進蓬勃發(fā)展文化。如有必要 ，酒店管理層有權(quán)在員工的聘用期內(nèi)更改或補充她/他的職位描述。完成任何其他合理的職責和被指派的職責。任職資格：本科及以上學(xué)歷至少2年國際酒店品牌同崗位工作經(jīng)歷較強的分析和計劃能力思維開闊且團隊意識強具有應(yīng)對不同人群的有效溝通技巧英文書寫及口語流利。與本地勞動局及政府機關(guān)保持良好關(guān)系。熟悉國家及本地勞動相關(guān)法律。熟悉掌握人力資源營運所需的專業(yè)知識和技能。具有領(lǐng)導(dǎo)、指導(dǎo)和發(fā)展他人的能力。良好的業(yè)務(wù)和財務(wù)知識有責任心及結(jié)果導(dǎo)向很強的組織和演講展示能力

1、本科（含）以上學(xué)歷，具備5年以上全服務(wù)型酒店人力資源相關(guān)崗位工作經(jīng)驗，具備新酒店籌開經(jīng)驗者優(yōu)先； 2、掌握人力資源六大模塊理論知識與運作模式，熟悉人力資源制度體系建設(shè)，熟悉國家、地區(qū)勞動法律法規(guī)及相關(guān)政策； 3、熟練操作計算機辦公軟件與酒店系統(tǒng)、人力軟件系統(tǒng)，具備良好的英語口語和書寫能力； 4、有較強的組織協(xié)調(diào)能力、溝通能力、應(yīng)變能力與抗壓能力；語言表達與文字功底強；有良好的團隊意識，高度的責任心，擅長流程組織與計劃實施； 5、具有良好的個人品質(zhì)和職業(yè)道德素質(zhì)，能遵守國家法律、法規(guī)和公司章程及公司管理制度的要求，忠于職守、謹慎認真，勤勉行使公司賦予的權(quán)利，保守公司秘密；可異地任職、服從統(tǒng)一工作地點調(diào)配者優(yōu)先。

工作職責：With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travelers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and many others. If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we‘re here: to delight our guests, Team Members, and owners alike.Position Statement The Senior Manager, Human Resources Operations, Focused Service, plays a pivotal role in cultivating a world－class workforce and fostering a “Great Place to Work for All” culture. This role partners closely with Focused Service Operations leadership and HGI teams to drive high team engagement through strategic and impactful HR and Talent initiatives. Key areas of focus include talent and leadership development, project and program management, innovation, performance management, employee relations, and compliance. As a strategic HR partner, the Senior Manager supports property HR teams and collaborates with Centers of Excellence （COEs） to deliver advanced, business－aligned HR solutions. This role is instrumental in embedding Hilton’s culture across all levels of the organization, ensuring leaders uphold the Team Member Code of Conduct and consistently deliver exceptional service to both customers and team members.What will I be doing? HR Strategy and Talent Development:? Serve as the strategic HR partner to Focused Service leadership, delivering people strategies and owning all HR Key Strategic Priorities （KSPs） across the region.? Collaborate with VP HR GCM and VP Operations Focused Service to align HR strategies and KPIs with business goals.? Champion a “Great Place to Work for All” culture ? Lead talent development through robust talent reviews, succession planning, mobility programs, coaching, and mentoring to ensure a sustainable leadership pipeline.? Guide hotels in developing annual HR plans and KPIs aligned with business and regional HR objectives.? Coach and elevate property HR leaders to become strategic business partners.? Partner with Learning & Talent Development （L&TD） to drive Human Capital Meetings at regional and area levels, ensuring succession planning for GM and 4D roles.? Facilitate regular talent conversations with high－potential team members, Women－in－Leadership, Youth, and Differently－Abled populations.Project and Program Management:? Lead key HR programs including Performance Management, Talent Reviews, Year－End Compensation, DE&I initiatives, and Global Team Member Surveys.? Collaborate with HR COEs to anticipate business trends and design responsive HR solutions.? Ensure full adoption of HR programs at the property level, covering Compensation & Benefits, Recruitment, Talent Management, HR Digitalization, and Productivity.? Support VP Ops and hotel GMs in owner communications, especially around GM placements, HR initiatives, and workforce planning.? Review HOD－level compensation packages to ensure internal equity and market competitiveness.? Manage ad－h(huán)oc HR requests including team member grievances, property－level reviews, and workforce planning.Business Performance Review:? Actively partner with Focused Service leadership （Operations, Finance, Commercial） to monitor and enhance hotel performance.? Participate in budget reviews, monthly forecasts, and on－site business reviews to support balanced scorecard achievement.? Continuously innovate HR systems and practices to drive efficiency, productivity, and financial performance.Employee Relations and Compliance:? Ensure full compliance with local labor laws and Hilton policies across all HR domains.? Lead compliance audits and address critical employee relations issues, especially those involving leadership.? Support HR pre－opening processes to ensure people－readiness.? Conduct monthly regional HR meetings to foster communication, engagement, and best practice sharing.? Actively contribute to HR conferences, regional meetings, and Human Capital forums.任職資格：What are we looking for?? Bachelor’s degree in HR, Business Administration, or related field; Master’s preferred.? Minimum 10 years of progressive HR experience, including 5＋ years in a leadership role.? Proven success in driving HR strategy within a multinational, matrixed, and diverse organization; hospitality experience is a plus.? Strong leadership, strategic thinking, stakeholder engagement, and communication skills.? A change agent with a passion for innovation and a culture champion.? Deep understanding of labor laws and HR practices across Greater China & Mongolia.? Skilled in coaching, mentoring, and influencing across all levels.? Fluent in English and Mandarin.? Willing to travel 50%＋ across the region.

工作職責：1. 負責公司人力資源規(guī)劃，包括招聘、培訓(xùn)、績效、薪酬及員工關(guān)系等方面的管理工作。2. 根據(jù)業(yè)務(wù)需求，制定并執(zhí)行招聘計劃，確保招聘流程的順暢和高效，滿足公司的人才需求。3. 組織并實施員工培訓(xùn)與發(fā)展計劃，提升員工的專業(yè)技能和綜合素質(zhì)。4. 設(shè)計和完善績效考核體系，定期進行員工績效評估，提出改進建議。5. 管理員工薪酬與福利，確保薪酬體系的公平性和競爭力。6. 處理員工關(guān)系和勞動爭議，維護良好的工作氛圍。任職資格：1. 大專及以上學(xué)歷，人力資源管理、心理學(xué)等相關(guān)專業(yè)優(yōu)先。2. 具有2年以上人力資源相關(guān)工作經(jīng)驗，熟悉人力資源管理各項實務(wù)的操作流程。3. 具備良好的溝通能力和組織協(xié)調(diào)能力，能夠有效處理員工關(guān)系。4. 熟悉國家相關(guān)法律法規(guī)，具備較強的責任心和執(zhí)行力。5. 能夠熟練使用人力資源管理相關(guān)軟件和辦公軟件。

This is an excellent opportunity to be responsible for delivering brand service & operations learning practices and enhancing the effectiveness to uplift hotel service quality and guest love, as well as supporting new learning initiatives and creatively drive program marketing to support IHG global learning strategy and effectiveness. Your day to day Hotel Training Delivery: ?Deliver existing & new training programs (virtual / face-to-face training) to hotel colleagues ?Ensure learning is embedded by working with Operations team and HR colleagues to ensure effective support, coaching and mentoring is in place. Training Program Design and Implementation: ?Analyze learning needs and identify current learning gaps, understand targeted audience groups learning styles and preferences. ?Provide logistics and coordination support to learning programs ?Revisit programs which have been implemented and make sure programs are updated and feedbacks are incorporated. Digital Learning Program Design & Implementation: ?Leverage global digital learning resources and IHG University platform as appropriate and identify areas where localization is required. ?Creatively design digital learning campaigns and events to attract, engage, and motivate hotel front-line users to learn and grow on WeLearn platform. Other Projects: ?Support global learning strategic project and initiatives and local learning projects. ?Design and implement internal marketing and communication activities to promote learning programs and IHG University. ?Maintain training standards, catalogues and other supporting tools/documents that are related to IHG University. ? What we need from you? ?At least 5 years of work experience in training, instruction design or project management; ?Working experience in training function, especially hospitality industry background is preferred. ?Experience with training delivery, strong training delivery skill is a plus ?Ability to design, facilitate and deliver learning programs with impact ?Project management skills to scope, plan and deliver project key milestones ?Excellent interpersonal, consultative, and communication skills with excellent English proficiency both verbal and written. ?Ability to diagnose problems and thoroughly analyze information to guide decision-making. ?Prefer to have hotel industry experience and training delivery skills, e.g., certifications of training skills.

Duties and Responsibilities 工作職責 ? 1. Major responsibilities 主要職責 · Develop L&D policies as required. 根據(jù)要求制定學(xué)習(xí)與發(fā)展政策。 · Develop and monitor annual and monthly training budget. 制定并監(jiān)控年度及月度培訓(xùn)預(yù)算。 · Conduct needs analysis with department managers to assess specific learning needs. 與部門經(jīng)理合作進行需求分析，確定學(xué)習(xí)需求。 · Maintain a current knowledge of statutory requirements and develop creative and innovative training programs (on-line or off-line) 熟悉當前法定的培訓(xùn)項目的要求，以及開發(fā)一些創(chuàng)新的培訓(xùn)項目（線上或者線下） · Conduct training programs such as Orientation, English training, customer service programs, supervisory and management skills programs, and other components of the LHI Learning & Development Framework as necessary. 根據(jù)需要開展各項培訓(xùn)課程，如入職培訓(xùn)、英語培訓(xùn)、客戶服務(wù)培訓(xùn)、管理技能培訓(xùn)及朗廷酒店集團學(xué)習(xí)與發(fā)展框架中的其他培訓(xùn)項目。 · Coordinate training programs with external consultants such as beauty make-up class, grooming class, fire safety training, first aid class, hygiene class, etc. 與外方顧問協(xié)調(diào)化妝、儀容儀表、防火安全、急救、衛(wèi)生等培訓(xùn)項目。 · Evaluate training effectiveness by conducting training audits and produce audit reports for management review. 通過審核評估培訓(xùn)效果，制作審核報告交管理層審閱。 · Develop Departmental Trainers System by conducting Train-the-trainer program, monthly training plan and report system, etc. 通過培訓(xùn)員培訓(xùn)、月度培訓(xùn)計劃和報告系統(tǒng)等發(fā)展部門培訓(xùn)員系統(tǒng)。 · Conduct monthly departmental trainer meeting. 組織每月部門培訓(xùn)員會議。 · Sit-in departmental training sessions and give feedback to departmental trainers. 旁聽部門培訓(xùn)并向部門培訓(xùn)員提供反饋。 · Develop and monitor Best Trainer Award system. 發(fā)展和監(jiān)控最佳培訓(xùn)員獎勵系統(tǒng)。 · Monitor and oversee all departmental learning programs including, Departmental Orientation, FLHSS (Fire Life Health Safe Security), etc 監(jiān)督和管理所有部門學(xué)習(xí)項目，包括部門入職、防火、生命健康、安保培訓(xùn)等。 · Develop and present Annual and Monthly Training Plan and Calendar. 制定出臺年度和月度培訓(xùn)計劃和日程安排。 · Recruit and monitor student trainees and management trainees according to annual plan. 根據(jù)年度計劃招聘并監(jiān)督學(xué)校實習(xí)生及管理實習(xí)生。 · Conduct monthly trainee meeting. 組織每月實習(xí)生會議。 · Monitor and control training resources. 監(jiān)管培訓(xùn)資源。 · Track, input and maintain all individual colleague learning & development records within HRMIS System. 在人力資源管理信息系統(tǒng)內(nèi)跟蹤、錄入及管理所有員工的學(xué)習(xí)與發(fā)展記錄。 · Maintenance of attendance records and other documentation related to the Learning & Development efforts. 維護與學(xué)習(xí)和發(fā)展活動有關(guān)的考勤記錄和其他文件。 · Maintain creative training communication channels (Wechat, Notice Board, emails or other platform). 管理各個培訓(xùn)溝通渠道，保證其內(nèi)容新穎。 · Observe and appraise colleague performance during sessions, providing feedback to management which would facilitate improvements in accordance to LHI standards with regard to product and performance. 評估員工在各階段的表現(xiàn)并向管理層反饋，以促進產(chǎn)品和績效按朗廷酒店集團的標準不斷得以提高和完善。 · Support all efforts to enliven our Company’s Vison, Mission, Objective & Values (VMOV) Brand Promise, and Quality and Guest Experiences programs throughout the hotel leading by example and serving as a role model. 支持酒店內(nèi)一切以實例和楷模活化公司遠景、使命、目標、信念，品牌承諾以及顧客體驗項目。 · Ensure security and confidentiality of all information throughout the hotel. 保證酒店所有信息機密安全。 · Plan and conduct meetings with EXCO members, department managers, departmental trainers and rest of colleagues to review performance trends, develop action plans and give recognition. 組織會議，與行政委員會委員、部門經(jīng)理、部門培訓(xùn)員及其他員工研究業(yè)績走向、制定行動方案并給予肯定。 · Perform any duties as assigned by the management deemed necessary. 執(zhí)行任何管理層委托的工作。 ? 2. Human Resources responsibilities 人力資源職責 · Work closely with entire HR Team with regard to promoting an “employer of choice” philosophy. 與整個人力資源團隊密切配合，倡導(dǎo)“理想雇主”宗旨使命。 · Career development programs for colleagues. 為員工提供職業(yè)發(fā)展計劃。 · Involvement in the local community. 積極參與當?shù)厣鐓^(qū)活動。 · Assist in all colleague recognition programs such as Thank-you Card, Colleague of the Month, Birthday parties, annual party, holiday parties & celebrations. 協(xié)助所有員工認同計劃，如每月最佳員工、生日會、年會、節(jié)日慶祝會等。 ? ? Requirements 職位要求 ? 1. Mandatory 必備要求 ? Educational Background 教育背景 · Degree in Human Resources, Hospitality, Communications, Education, Psychology, Fine Arts or other related areas. 人事、酒店管理、傳播、教育、心理學(xué)、文學(xué)或其他相關(guān)專業(yè)學(xué)歷 · Previous HR experiences a plus. 有人事經(jīng)驗最佳 ? Experience 工作經(jīng)驗 A minimum of 5 years in training experience, preferably within the hospitality field or high end customer service discipline 至少5年培訓(xùn)工作經(jīng)驗，酒店或高端客服領(lǐng)域最佳 ? Job Skill / Knowledge 職業(yè)技能/知識 Knowledge of different departments within a hotel setting. 熟悉酒店各部門 Must possess ability to coordinate with multiple tasks. 同時協(xié)調(diào)多項工作的能力 Knowledge of how to develop training programs. 開發(fā)培訓(xùn)計劃的能力 Strong Computer literacy to include: Microsoft Office Suite and Internet.? Digital Imaging knowledge preferable. 熟練使用微軟辦公軟件及因特網(wǎng)，了解數(shù)字影像技術(shù)優(yōu)先 Excellent communication skills . 優(yōu)秀的溝通能力 Fluency in English and Chinese (verbal, written and comprehension) . 中、英文流利（口頭、書面及理解） Problem solving and Action Plan formulation. 解決問題、制定行動方案的能力 Requires high levels of interaction with all members of staff.? ? ? ?Exchanging ideas, information and opinions with others to formulate programs and arrive jointly at decisions, conclusions and solutions. 與所有員工深層互動的能力，與他人交流想法、信息和看法以制定計劃、做出決定及解決問題的能力 Possess high degree of stamina, agility and flexibility. 精力充沛、反應(yīng)敏捷、靈活機動 Able to present themselves with an uplifting personality as well as presenting a high degree of confidentially. 積極向上、嚴守機密

工作地點：江蘇鹽城 崗位職責： 1、負責酒店人資資源全盤管理工作，根據(jù)酒店戰(zhàn)略，制定相應(yīng)人資年/季/月目標工作計劃。 2、負責酒店人力資源政策、制度制定與執(zhí)行工作。 3、負責酒店所需各類人才的搜集、儲備、招聘和選拔工作，能及時有效補充缺編人員。 4、負責組織完成年度培訓(xùn)計劃工作，并有效開展員工各類培訓(xùn)。 5、負責建立良好的勞資關(guān)系，預(yù)防各類勞資風險并能有效處理各類關(guān)系。 6、負責酒店人員入離職、轉(zhuǎn)調(diào)崗等各類人事工作； 7、負責酒店各類績效考核、員工福利和薪酬管理，包括薪資核算、社會保險和福利計劃等 任職資格； 1、本科及以上，人力資源、文秘或英語等相關(guān)專業(yè)；英語流利，能做工作交流； 2、五年以上外資酒店人力資源管理工作經(jīng)驗，熟悉人力資源管理流程及國家相關(guān)法律法規(guī)。 3、擁有較強的招聘、培訓(xùn)方面技能。 4、具備較高保密意識及較強的責任心，能妥善處理涉及員工隱私和公司機密的信息。 5、良好的溝通表達力及部門協(xié)調(diào)能力，有一定的抗壓能力。

1.確保所有工作符合地方和酒店的規(guī)章制度；符合與員工相關(guān)的現(xiàn)行地方和政府規(guī)定。 2.根據(jù)集團品牌標準、行業(yè)標桿及賓客反饋，持續(xù)優(yōu)化質(zhì)量評估體系。 3.執(zhí)行系統(tǒng)性檢查（明查、暗訪、專項檢查），覆蓋前臺、客房、餐廳、公共區(qū)域等。 4.檢查內(nèi)容涵蓋硬件設(shè)施、軟件服務(wù)、衛(wèi)生與安全及流程合規(guī)性。 5.確保與員工相關(guān)的信息交流設(shè)有明確的界線﹣員工關(guān)系，員工的工作和酒店的規(guī)定和計劃。 6.提供考核、評估審定員工的各項工作表現(xiàn)的各項方案 7.精通前臺、客房、餐飲、工程、安保等所有核心部門的運作流程、服務(wù)標準（SOP）和品牌標準。

工作地點在上海浦東機場 【崗位職責】 1、負責公司人力資源全模塊工作，包括但不限于招聘、培訓(xùn)、績效、薪酬、員工關(guān)系等； 2、根據(jù)公司發(fā)展戰(zhàn)略，制定并執(zhí)行人力資源規(guī)劃，優(yōu)化人力資源配置； 3、主導(dǎo)招聘工作，包括職位發(fā)布、簡歷篩選、面試安排、錄用溝通及入職跟進； 4、完善公司培訓(xùn)體系，組織并實施員工培訓(xùn)計劃，提升員工專業(yè)技能與綜合素質(zhì)； 5、負責員工績效考核方案的制定與實施，推動績效管理體系的落地與優(yōu)化； 6、處理員工關(guān)系，包括員工入職、轉(zhuǎn)正、調(diào)崗、離職等手續(xù)辦理，協(xié)調(diào)解決員工問題； 7、定期分析人力資源數(shù)據(jù)，提交相關(guān)報表，為管理層決策提供支持； 8、協(xié)助上級完成其他人力資源相關(guān)工作。 【崗位要求】 1、對人力資源管理工作有濃厚興趣，愿意在酒店行業(yè)長期發(fā)展； 2、具備較強的溝通協(xié)調(diào)能力、邏輯思維能力和執(zhí)行力； 3、熟悉勞動法及相關(guān)法律法規(guī)，能夠獨立處理基礎(chǔ)人事事務(wù)； 4、具備良好的團隊合作精神，責任心強，能承受一定的工作壓力； 5、熟練使用Office辦公軟件及各類招聘平臺； 6、有酒店行業(yè)或相關(guān)服務(wù)行業(yè)HR經(jīng)驗者優(yōu)先。

1、負責烹飪員工餐。 2、有2年以上爐灶的經(jīng)驗。

職位要求： -　At least 1 years experience at similar position in International 4-star or 5-star hotels? -　Has pro-active working attitude and pay attention to details? -　Good team spirit? -　Good communications and interpersonal skills? -? ? Night shift Manager -　至少1年以上在國際品牌四星或五星酒店的相關(guān)工作經(jīng)驗? -　工作認真自信，積極主動? -　擁有團隊合作精神? -　擁有良好的溝通和人際協(xié)調(diào)能力

工作地全國 JOB REQUIREMENTS:(無四星級以上酒店管理工作經(jīng)歷的均不予考慮) 1.Minimum seven (7) years experience in Human Resources functions, at least five (5) years of which must be in a managerial position in a 4 or 5-star hotel managed by overseas hotel management company. 2.Strong background in employment, employee relations, benefits, wage and salary, employee training, accident prevention, and government regulations and policies as they impact HR. 3.Take an active role in professional HR organizations. 4.Instill a guest service attitude in all employees. 5.Experience in training and developing employees with limited education/experience. 6.Strong organizational skills. 7.Fluency in English spoken and written.

崗位職責： 1、完成酒店人力資源的培訓(xùn)與開發(fā)，制定、完善酒店培訓(xùn)制度與細則，制定長、短期培訓(xùn)計劃。 2、負責實施組織新員工培訓(xùn)、部門交叉培訓(xùn)，并對培訓(xùn)的效果進行評估。 3、負責與外部培訓(xùn)機構(gòu)或培訓(xùn)師建立良好的關(guān)系，并且收集外部培訓(xùn)、教育的各種信息。 4、負責建立系統(tǒng)的員工培訓(xùn)檔案。 職位描述： 有酒店2-3年專職培訓(xùn)工作，大專以上學(xué)歷水平，具有良好的英文水平以及電腦操作能力。

崗位職責 - 熟悉本部門運作的程序、標準和員工宿舍一切設(shè)施，協(xié)助宿舍主管/經(jīng)理處理日常工作； - 迅速、妥善處理宿舍違規(guī)違紀現(xiàn)象和糾紛，發(fā)現(xiàn)可疑之處或安全隱患要及時向主管/經(jīng)理匯報； - 安排新入職員工住宿及派發(fā)用品，清點離職員工的領(lǐng)用物品并做好記錄； -?定期檢查宿舍各種安全消防設(shè)施及通道、出入口是否通暢，發(fā)現(xiàn)問題隱患及時處理并向主管/經(jīng)理匯報，跟進員工宿舍的維修、用品的報損、補充等工作； -?完成上級交給的其他工作任務(wù)。 崗位要求 - 50歲-55歲，女性，有酒店客房工作經(jīng)驗者優(yōu)先； - 會操作電腦，有相關(guān)宿舍工作經(jīng)驗者優(yōu)先考慮； - 身體健康，吃苦耐勞，五官端正，溝通表達能力良好。

職位要求： 至少三年同類行業(yè)工作經(jīng)驗，大學(xué)專科或以上學(xué)歷。具有較強的溝通、協(xié)調(diào)和管理能力。 崗位職責： 1、負責制定并執(zhí)行各項培訓(xùn)政策及管理制度。 2、負責制定并實施年度培訓(xùn)計劃。根據(jù)經(jīng)營方針和在管理、服務(wù)上存在的問題，分析并制定有效的培訓(xùn)計劃。 3、負責制定年度培訓(xùn)預(yù)算。 4、負責各種知識性培訓(xùn)、各種技能培訓(xùn)，重點抓好各層次英語培訓(xùn)工作的組織和實施。完成集團下達的各類培訓(xùn)任務(wù)。 5、負責制訂培訓(xùn)相關(guān)月、季、年度上報的各類統(tǒng)計報表及相關(guān)的文件。 6、根據(jù)培訓(xùn)需求調(diào)查及時開發(fā)新課程，并適時調(diào)整培訓(xùn)方案。

崗位職責 1、協(xié)助上級完成招聘工作，包括發(fā)布和更新招聘信息、簡歷分類篩選、面試、錄用等； 2、協(xié)助上級根據(jù)酒店人力資源規(guī)劃制定相關(guān)部門的招聘策略、招聘計劃； 3、協(xié)助建立和完善酒店的招聘流程和招聘體系，制定及完善相關(guān)制度； 4、根據(jù)現(xiàn)有編制及運營發(fā)展需求、協(xié)調(diào)、統(tǒng)計各部門的招聘需求；建立并發(fā)展多種招聘渠道，根據(jù)職位差異選擇有效招聘渠道； 5、負責酒店員工入職和離職管理，做好報表統(tǒng)計及分析； 6、執(zhí)行上級交代的其他工作。 崗位要求 1、大專以上學(xué)歷，有酒店行業(yè)相同崗位工作經(jīng)驗兩年以上。 2、熟悉員工的有關(guān)法規(guī)和條例。 3、熟悉酒店員工的規(guī)律、特點和崗位培訓(xùn)工作程序。 4、了解酒店員工的服務(wù)工作規(guī)范和質(zhì)量標準的要求。 5、具有良好的溝通能力和協(xié)調(diào)能力。 6、 具有較強的文字綜合能力和口頭表達能力。

PRINCIPAL RESPONSIBILITIES 主要職責 1.??? To work as directed from their supervisors. 完成主管交辦的工作。 2.??? Make sure that food is tasty, attempting presented, fresh, correct portioned and safe. 確保食物美味可口，秀色可餐，新鮮，分配合理，安全衛(wèi)生。 3.??? Check the mise en place and make sure is according to forecasted level of business, fresh, portioned and correctly stored according to HACCP guidelines. 檢查所有食物，確保其達到預(yù)計的水準，新鮮，分盤，根據(jù)HACCP的指示正確儲存。 4.??? Wash hands before entering the kitchen or returning to work station. 進入廚房及回到操作臺前先洗手。 5.??? Train colleagues according to LHI Brand Standards, HACCP and local Hygiene guidelines and assures that they are met at all times. 向同事培訓(xùn)朗廷的標準，HACCP以及當?shù)氐男l(wèi)生標準，并確保其時刻達到標準。 ? 6.??? Ensure that LHI & Hygiene documents are filed in correctly and necessary updates are carried out. ?確保正確分類保存朗廷集團及衛(wèi)生的文件，并作必要的更新。 REQUIREMENTS 職位要求 ? 1.?? Experience 經(jīng)驗 3 year working experience, preferably in hotel industry 具有三年的工作經(jīng)驗，有在酒店工作經(jīng)驗的優(yōu)先。 ? 2.?? Job Skill / Knowledge 工作技能 / 知識 ?Food and Beverage culinary management experience with demonstrated leadership 餐飲管理經(jīng)驗和優(yōu)良的領(lǐng)導(dǎo)力 Extensive knowledge of food handling and sanitation standards 具有全面的食品加工及衛(wèi)生標準知識 Effective influence skills 有效的影響力 ? 3.Computer Knowledge 電腦知識 ?Knowledge of MS office software 能操作微軟辦公軟件 4.Language Proficiency 語言能力 ?Good communication skills (verbal and listening and writing) 良好的溝通技巧（口語，聽力及書寫）

崗位職責 協(xié)助建立酒店培訓(xùn)體系、酒店知識庫，協(xié)助業(yè)務(wù)部門進行質(zhì)量管理，實施人才梯隊培養(yǎng)。 1.? 根據(jù)酒店培訓(xùn)重點，督導(dǎo)各部門制定培訓(xùn)計劃，審核部門培訓(xùn)教材，并跟進部門實施過程及效果，收集并審核部門月度培訓(xùn)資料； 2.? 負責開展入職培訓(xùn)、禮節(jié)禮貌、酒店英語、行業(yè)知識等基礎(chǔ)性培訓(xùn)； 3.? 協(xié)助搭建酒店培訓(xùn)員網(wǎng)絡(luò)，激發(fā)部門培訓(xùn)員的積極性，做好追蹤培訓(xùn)和反饋評估工作； 4.? 拓展培訓(xùn)渠道、維護內(nèi)外部培訓(xùn)資源； 5.? 收集各類數(shù)據(jù)，建立和健全培訓(xùn)檔案庫，為考核、評估、選拔各類人員當好參謀； 6.? 負責酒店員工的教育培訓(xùn)需求分析、課程制定、培訓(xùn)落實、評估、考核、發(fā)證等組織管理工作； 7.? 完成上級安排的各項工作。 任職要求 1、 大專及以上學(xué)歷； 2、 至少1年的酒店培訓(xùn)相關(guān)經(jīng)驗； 3、 熟練使用Word、Excel、PPT等辦公軟件，如有攝影、視頻剪輯、圖片經(jīng)驗尤佳； 4、 熟悉酒店服務(wù)流程，具備良好的表達及溝通能力； 5、 充滿活力、積極主動、必要時愿意承擔額外的職責。

Job Responsibilities： Assesses training needs based on Performance Monitor Report, Performance Development Reviews, employee feedback, guest comments, business result, observation, among others. Assists in developing annual training plan for general skills, knowledge, languages, and areas for improvement based on the result of training needs analysis and revise when needed. Facilitates and conducts Orientation Programs for new hires, as well as casual and contractual staff. Introduces Shangri-La Group, Vision, Mission, Philosophy, Guiding Principles, and Shangri-La Care and other core service skills and knowledge trainings. Ensures the cascading of SLA Trainer Skill I and II especially for identified Departmental Trainers. Assists the DHR in administering HR policies and procedures, as well as in coaching, implementation, review, recording and communications related to all HR procedures, programs and activities. Job?Requirements： More than 3 years working experience in the same position. Have good communication ability and coordination ability. Have strong written comprehensive ability and oral expression ability. Able to formulate the overall training planning and implementation plan of the hotel in accordance with the needs of the hotel operation and development of talents.

崗位職責 1.制定酒店相關(guān)模塊培訓(xùn)計劃和月度培訓(xùn)計劃。 2.跟蹤評估培訓(xùn)效果，進行改進。 3.按期向上級領(lǐng)導(dǎo)反饋酒店培訓(xùn)實施結(jié)果。 4.與相關(guān)部門進行溝通，取得培訓(xùn)工作所需的協(xié)助。 5.審批修訂各種培訓(xùn)教材；負責員工考核工作的實施。 6.負責經(jīng)常深入部門，了解部門的培訓(xùn)需要，提出可行性教學(xué)建議。 7.進行各項教學(xué)活動的聯(lián)絡(luò)組織工作。 崗位要求 1.大專以上學(xué)歷，有相同崗位工作經(jīng)驗3年以上。 2.熟悉員工的規(guī)律、特點和崗位培訓(xùn)工作程序。 3.了解酒店員工的服務(wù)工作規(guī)范和質(zhì)量標準的要求。 4.掌握培訓(xùn)方法，能熟練操作辦公軟件。