This role can be based in Shanghai, Beijing, Chengdu, Shenzhen. ? This role is to perform as IT leader to the TMS hotels.? Ensure the consistency and quality of hotel IT operations and technical standards. Act as a Brand Hearted catalyst for organizational change process management and plays a leading role in promoting the IHG Ways of Working around our Winning Ways, Room to be yourself, and align with our Company Vision and Purposes to deliver Brand Standards through our people in a responsible way. Your day to day Develop implementation process and monitor implementation quality Look for better workflows to further improve work efficiency and quality Responsible for the production of work-related documents and processes Work with TMS support team to improve TMS service quality Report duty whenever required for problem-shooting. Arranges proper maintenance of various computer-related equipment, including PC, printers, etc. Extends full support for various systems upgrade whenever required, including pre-installation liaison with suppliers, processing of training, installation, etc. Performs any other duties as required by Hotel Management Team,? Provides assistance and guidelines to the hotels in assigned area for IT Audit process and build a cohesive IT team in the assigned area. Proactively participates in the GC Property, Owner & Stay Experience Products & Platforms IT projects deployment in the assigned area for testing, coordination, and implementation. Provides the timely, accurate and detailed hotel IT status report for hotels in the assigned area. Provides support and resources to the IT team for recruitment, performance management and development needs. Provides professional support and training to hotel to make sure the brand standard compliance. Supports GC?P&T product?team to deliver?product.? Demonstrate the best practices and enforce the IT standards at the hotels in the assigned area. Be a credible IT professional who is trusted by superiors, colleagues, and the subordinates. ? What we need from you? College or above Diploma in Business, Project Management, Economics or related discipline At least 3 years of experience in project management or consulting in professional services, hospitality or FMCG??industries Project Management Solid understanding of project management processes, methodologies, and tools; hands-on experience in project delivery is preferred. Analytical & Logical Thinking Strong logical thinking and the ability to present ideas in a clear and structured way. Numerically sensitive and able to connect details with the bigger picture. Industry & Business Awareness Familiarity with the hospitality or FMCG industry at a macro/strategic level. Basic understanding of independent advisory and corporate strategy Communication & Collaboration Good verbal and written communication skills in both English and Chinese. Good communication and pressure resistance ability, with certain management and coordination ability? Strong partnership mindset and stakeholder management skills across functions

石基集團現招聘一名軟件開發經理，工作地點位于杭州，需具備在跨國公司工作以及與海外同行合作的經驗。成功候選人需具備類似職位的經驗，遵守所有全球開發標準、安全和部署協議。該職位將作為全球和中國開發團隊之間的溝通橋梁。 崗位職責: 1. 團隊領導與管理： 領導、指導和管理團隊，指導他們掌握最佳實踐、提升技術技能并促進職業發展。 在開發團隊中營造協作、高效的文化氛圍。 提供技術指導，確保遵循開發流程和編碼標準。 定期進行績效評估，設定清晰的目標，并為團隊成員提供反饋和指導。 2.?項目管理與交付：? ? 監督軟件項目的規劃、設計和執行，確保項目按時、按預算、并達到所需的質量標準完成。 與產品經理、管理層和其他團隊緊密合作，明確項目需求和交付成果。 跟蹤項目進度，主動發現并解決問題或障礙。 同時管理多個項目，平衡優先級和資源。 3.?技術戰略與創新： 緊跟最新的行業趨勢、工具和技術，不斷改進開發流程和解決方案。 推動技術創新，確保開發團隊采用現代軟件實踐和工具。 參與架構師的架構決策并與其協作，并為設計和系統改進提供意見。 確保所有技術解決方案的可擴展性、安全性和性能。 4.?協作與溝通： 與高級管理層、產品團隊和其他利益相關者進行有效溝通，提供項目狀態、風險和機遇的最新信息。 促進跨職能協作，確保開發工作與整體業務目標保持一致。 解決團隊內部的沖突或分歧，營造積極高效的工作環境。 5.?持續改進： 識別開發流程中需要改進的領域，并與團隊合作實施改進措施。 通過定期代碼審查、結對編程和團隊研討會，鼓勵學習和知識共享的文化。 實施開發方法的最佳實踐。 6. 達成期望和目標： 從產品Initiative/ Epic/ Story層面開始，實施高效的開發流程 ? ? ?（1）遵循全球軟件開發和安全標準 ? ? ?（2）定義“熱門功能”執行流程 ? ? ?（3）按照開發團隊容量把控路線圖 為開發部門制定項目規劃 實施開發團隊容量管理和控制 領導、推動并匯報團隊的 OKR 與 Soc/Noc 團隊合作進行監控 與 Soc/Noc 團隊合作制定安全需求 自動化測試 與全球開發主管和管理層保持密切聯系 任職要求： 1. 教育背景：要求本科及以上學歷，計算機、軟件工程、人工智能等相關專業。 2. 工作經驗：要求有5年以上的軟件開發經驗，并且有2年以上的團隊管理經驗。 3. 團隊管理：能夠帶領和管理研發團隊，對研發進度和質量進行把控，協調前后端開發工作，解決項目開發中的技術問題。 4. 溝通能力：與客戶、團隊成員保持良好的溝通，確保項目順利進行，提升用戶滿意度。 5. 其他技能：熟悉軟件開發流程和項目管理規范，具備需求分析、系統設計、代碼優化等能力，能夠編寫高質量的技術文檔。 Software Development Manager Shiji Group is recruiting a Software Development Manager, based in Hangzhou with experience working in a global organization, and working with counterparts abroad. The successful candidate will have experience in a similar role, following all global protocol for development standards, security and deployment. Acting as a conduit between the global and China development teams. Responsibilities: Team Leadership & Management: Lead, mentor, and manage teams,guiding them in best practices, technical skills, and career development. Foster a collaborative and high-performance culture within the development team. Provide technical direction and ensure adherence to development processes and coding standards. Conduct regular performance reviews, set clear goals, and provide feedback and coaching for team members. 2.?Project Management & Delivery: Oversee the planning, design,and execution of software projects, ensuring they are completed on time, within budget, and to the required quality standards. Work closely with product managers, stakeholders, and other teams to define project requirements and deliverables. Track project progress and proactively identify and resolve issues or roadblocks. Manage multiple projects simultaneously, balancing priorities and resources. 3.?Technical Strategy & Innovation: Stay up to date with the latest industry trends, tools, and technologies to continuously improve development processes and solutions. Drive technical innovation,ensuring the development team adopts modern software practices and tools. Participate and collaborate with the Architects in architectural decision-making and provide input ondesign and system improvements. Ensure scalability, security,and performance in all technical solutions. 4.?Collaboration & Communication: Communicate effectively with senior management, product teams, and other stakeholders to provide updates on project status, risks, and opportunities. Promote cross-functional collaboration to ensure that development efforts align with overall business goals. Resolve conflicts or disagreements within the team, ensuring a positive and productive work environment. 5.?Continuous Improvement: Identify areas for improvement in the development process and work with the team to implement enhancements. Encourage a culture of learning and knowledge sharing through regular code reviews, pair programming, and teamworkshops. Implement best practices in development methodologies. 6.?Expectations, Responsibility and Goals to achieve: Implement an efficient Development process starting from Product Initiative/Epic/Story level? ? （1）Global Software and Security Standard ? ? ?（2）Global Software and Security Standards ? ? ?（3）Capacity controlled road map Implement Project Planning for the Development organization Implement capacity management and control Lead, drive and report the OKRs of your teams Work with Soc/Noc Team on Monitoring Work with Soc/Noc Team on Security Requirements Automated Testing Close relationship with Global Dev Leads and Management

職位概述 石基集團正在尋找一位經驗豐富的項目經理，具備酒店和賭場運營背景，來主導全球酒店連鎖企業的企業解決方案實施。該項目經理負責成功部署物業管理系統（PMS）、支付系統、銷售點（POS）以及其他企業酒店解決方案。辦公地點珠海。 崗位職責： ? 領導酒店技術解決方案的項目全流程交付，確保按照預算及時執行。 ? 作為客戶的主要聯絡人，管理與關鍵利益相關者的關系，包括酒店和賭場高管、IT團隊及運營領導。 ? 制定和維護全面的項目計劃，包括時間表、里程碑和資源分配。 ? 利用Clarizen進行項目規劃、跟蹤、報告和利益相關者溝通。 ? 協調跨職能團隊，包括內部技術團隊、第三方供應商和客戶資源。 ? 識別項目風險，主動制定應對策略以解決潛在障礙。 ? 確保遵循項目管理辦公室（PMO）定義的項目治理標準，包括文檔、報告和合規要求。 ? 定期召開項目狀態會議，及時更新進展、風險和關鍵交付成果。 ? 監督系統測試、部署及上線后的支持，以確保最終用戶的順利使用。 ? 推動項目管理實踐中的流程改進，以提高效率和客戶滿意度。 任職要求： ? 具備5年以上酒店項目管理經驗，擁有賭場、酒店或度假村管理經驗者優先。 ? 具備主導企業解決方案實施的成功經驗，如PMS、POS、支付系統或其他酒店技術平臺。 ? 深諳酒店和賭場運營，包括前臺、預訂、財務及餐飲業務。 ? 有管理全球或多物業大型酒店組織推廣經驗。 ? 熟練使用Clarizen作為項目管理和協作工具。 ? 擁有PMP、PRINCE2或同等項目管理認證者優先。 ? 具備卓越的溝通和利益相關者管理能力，有直接與高層領導合作的經驗。 ? 必須流利掌握英語和粵語，普通話能力者優先。 ? 能夠同時管理多個項目。 ? 愿意根據需要出差（預計出差比例達30%）。 優先資格： ? 擁有酒店業務經驗，如PMS、POS、支付系統、聲譽管理、數據與分析。 ? 了解游戲和酒店業務的監管與合規要求。 ? 具備強大的分析和解決問題能力，專注于流程優化。 關鍵能力： ? 技術能力：運用技術和崗位知識及經驗，結合職能技能和廣泛的商業知識，以滿足工作要求并超出客戶期望。 ? 關系建立：通過積極溝通建立有效關系，激勵和影響他人。誠實可信，成為受重視的團隊成員，積極參與實現團隊目標。 ? 具備與多元文化、多國團隊合作交付成功項目的經驗。 ? 個人效能：通過積極主動和堅定承諾，在職業和個人生活中取得卓越成果。持續關注實現積極成果，為公司的業務成功做出貢獻。 ? 溝通能力：擁有嫻熟的書面和口頭溝通能力，包括培訓材料、演示文稿和相關指南。 Job Summary We are seeking an experienced Project Manager with a background in hospitality and casino operations to lead enterprise solution implementations for global hospitality chains. This customer-facing role is responsible for successfully deploying Property Management Systems (PMS), Payments, Point of Sale (POS), and other enterprise hospitality solutions. The ideal candidate will have a strong project management background, excellent stakeholder engagement skills, and the ability to drive large-scale technology rollouts in a fast-paced environment. Fluency in English and Cantonese is required to effectively communicate with international and regional stakeholders. Key Responsibilities ? Lead end-to-end project delivery for hospitality technology solutions, ensuring on-time and on-budget execution. ? Act as the primary point of contact for customers, managing relationships with key stakeholders, including hotel and casino executives, IT teams, and operations leaders. ? Develop and maintain comprehensive project plans, including timelines, milestones, and resource allocation. ? Utilize Clarizen for project planning, tracking, reporting, and stakeholder communication. ? Coordinate cross-functional teams, including internal technical teams, third-party vendors, and customer resources. ? Identify project risks and proactively develop mitigation strategies to address potential roadblocks. ? Ensure adherence to project governance standards as defined by the PMO, including documentation, reporting, and compliance requirements. ? Conduct regular project status meetings, providing clear updates on progress, risks, and key deliverables. ? Oversee system testing, deployment, and post-go-live support to ensure seamless adoption by end users. ? Drive process improvement initiatives within project management practices to enhance efficiency and customer satisfaction. Required Qualifications ? 5+ years of project management experience in hospitality technology, preferably within casino, hotel, or resort environments. ? Proven track record of leading enterprise solution implementations such as PMS, POS, Payments, or other hospitality technology platforms. ? Strong understanding of hotel and casino operations, including front office, reservations, finance, and F&B technology. ? Experience managing global or multi-property rollouts in large hospitality organizations. ? Proficiency in Clarizen as a project management and collaboration tool. ? PMP, PRINCE2, or equivalent project management certification preferred. ? Exceptional communication and stakeholder management skills, with experience working directly with senior leadership. ? Fluency in English and Cantonese is required. Mandarin proficiency is a plus. ? Ability to manage multiple projects simultaneously. ? Willingness to travel as required (up to 30% travel expected). Preferred Qualifications ? Experience with leading hospitality technology solutions such as PMS, POS, Payments, Reputation, Data & Analytics. ? Knowledge of regulatory and compliance requirements in gaming and hospitality technology. ? Strong analytical and problem-solving skills with a focus on process optimization. Critical Competencies ? Technical Competence: Uses technical / job knowledge and experience, incorporating functional skills and broad-based business knowledge, to meet and exceed job requirements / customer expectations. ? Relationship building: Builds effective relationships through positive communication that motivates and influences others. Is an honest, trustworthy, a valued team member, and actively involved in achieving team objectives. ? Experience working with diverse, multi-cultural, multi-national teams to deliver successful projects. ? Personal Effectiveness: Produces outstanding results both professionally and personally by being proactive and committed. Continually focuses on achieving positive results contributing to company’s business success. ? Communication: Deliver exceptional written and verbal communication incorporating training materials, presentations, and guidelines.

該崗位需常駐浦東機場酒店 【崗位職責】 1、負責公司IT系統的規劃、建設、維護及優化，確保系統穩定高效運行； 2、管理公司網絡架構、服務器、數據庫及各類軟硬件設備，保障信息安全； 3、制定并執行IT運維流程，處理日常技術問題，提供快速響應與解決方案； 4、主導公司信息化項目的實施與落地，協調內外部資源，推動數字化轉型； 5、負責IT預算編制與成本控制，合理采購硬件、軟件及技術服務； 6、培訓員工使用IT系統及工具，提升全員信息化應用能力； 7、監控網絡安全風險，制定應急預案，防范數據泄露與系統故障。 【崗位要求】 1、有相關IT證書； 2、熟悉企業IT架構設計，精通網絡管理、服務器運維及數據庫維護； 2、具備3年以上IT管理或相關崗位經驗，有酒店行業經驗者優先； 3、熟練掌握Windows/Linux系統、虛擬化技術及主流辦公軟件部署； 4、了解網絡安全防護策略，熟悉防火墻、VPN等安全設備配置； 5、具備項目管理能力，能獨立推動IT項目從規劃到落地； 6、邏輯清晰，溝通能力強，能高效協調團隊與外部供應商； 7、對新技術敏感，有較強的學習能力與問題解決能力。

職位描述： 1. 負責制定項目詳細計劃，并推動實施； 2. 負責處理項目過程中各種問題，協調項目成員配合和資源調配，確保項目順利按時完成； 3. 保持和關鍵客戶窗口的有效的溝通，負責匯報重要項目事項和關鍵節點的項目進度匯報，并及時搜集客戶反饋，鞏固和加強和客戶的關系； 4. 對于日常遇到的項目問題，需要能夠主動思考，提出系統化的解決方案，強化項目管理制度和流程； 職位要求： 1. 具有本科及以上文化程度，3年以上項目管理經驗，有酒店行或者旅游業相關工作經驗有限； 2. 掌握項目管理知識體系，能熟練使用常用的項目管理工具，具有較強的分析能力和項目管理能力； 3. 具有優秀的溝通協調能力，善于團隊協作； 4. 粵語流利，英語口語流利以及較好的中英文書面溝通能力； 5. 有PMP項目管理證書的優先考慮； 6. 有澳門酒店工作經驗優先，珠海戶籍優先。 工作城市：珠海優先。北京，上海，廣州次之。

·????????通過信息技術的影響，培訓和運作，保護和使酒店利益最大化； ·????????通過采購和對維護服務合同的協商最大限度的減少成本； ·????????尋找機會增加收入； ·????????確保任一系統用戶權限開通前已被授權，每月審核用戶使用報告，確保已被正確使用； ·????????負責及時準備和提交所有信息技術預算； ·????????根據已同意的計劃，負責管理和控制所有信息技術費用； ·????????盡可能按照既定的標準，提供最好的信息技術服務； ·????????按希爾頓國際最低定義標準，執行和開發網絡服務； ·????????按照定義標準，最低風險地解決客人的信息技術疑問，提高賓客滿意度； ·????????向客人和業務服務交流和維持品牌標準； ·????????不斷提升品牌和鼓勵使用信息技術供應商的品牌并評估其執行情況； 確定和保證所有酒店數據有所有權，確保數據被及時備份； ·????????按要求向其他希爾頓酒店提供信息技術支持，與其他酒店進行信息技術交叉培訓； ·????????確保酒店數據的安全性與申明的標準和最好的實踐一致； ·????????進入控制與陳述的標準和最好的實踐一致，確保機房進出登記和安全； ·????????定期完成災難恢復演練，使得各運營部門熟悉手工記賬程序； ·????????完成和交流正常的信息技術自我評估； ·????????在區域信息技術副總經理同意的范圍內，尋找，評估和執行本地方案； ·????????管理本地項目執行情況； ·????????溝通狀態，風險，酒店管理和區域信息技術管理； 堅持酒店安全制度、緊急情況處理規定和程序。

根據公司的安排，負責產品售后技術支持工作。 工作職責： 1. 跟客戶進行溝通，并為客戶提供專業的技術支持服務； 2. 根據客戶需求對產品進行現場或者遠程的用戶使用相關培訓； 3. 根據客戶需求對產品進行現場或者遠程的技術支持工作，保證系統正常運行； 4. 根據公司要求不定期的完成對新產品的學習和內部培訓； 5. 掌握相關的業務知識，及時更新相關知識和技能； 6. 積極有效的協助客戶解決問題，建立并保持良好的對客服務關系； 7. 根據公司安排，協助項目部參與各種會議，負責可能的產品問題答疑； 8. 其它公司交予的任務和工作。 技能要求： 1. 具有本科及以上文化程度，酒店管理、旅游管理或相關專業； 2. 具有國際連鎖管理酒店，一線對客服務崗位2年以上工作經驗。熟悉酒店對客服務部門的工作及業務流程； 3. 英語四級以上，具備基本的口頭交流能力以及較好的書面溝通能力； 4. 粵語流利，英語口語流利。 任職要求： 1. 身體健康，能接受早中晚排值班制； 2. 能接受偶爾的全國范圍內出差； 3. 能夠保持良好的工作積極性，具備較強的學習和自我提升的能力； 4. 偶爾需要休息日，節假日以及夜間加班； 5. 具備良好的語言表達能力； 6. 較強的溝通應變和適應能力，既能夠獨立工作也擅長團隊協作。 7. 有澳門酒店工作經驗優先，珠海戶籍優先。 工作城市：珠海