JOB RESPONSIBILIES【崗位職責】 1.Pick up and drop off guests according to the standards and procedures of the hotel. 按酒店標準用車程序接送客人。 2.To load and unload guests’ belongings on arrival and departure of the guests, and assist guests entering and leaving the vehicles. 在客人到店或離店時，應(yīng)幫助客人上下行李。 3.To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service. 要確保客人收到友好，及時，關(guān)注性的服務(wù)，主動有預(yù)見性的滿足客人需求。 4.To check and maintain the hotel vehicles, ensure the cleanliness and safety of vehicles. 定期檢查維護酒店車輛，確保車輛的整潔與安全性。 5.Ensure that the vehicle's insurance, driver's license and other relevant operating licenses are valid at all times. 時刻確保車輛的保險、駕照等相關(guān)營運執(zhí)照在有效期內(nèi) 。 6.To assist the Concierge when there is no transfer assignment. 當沒有行程的分配時，要協(xié)助禮賓部工作。 JOB SPECIFICATION【崗位要求】 1.Contributes to the morale and team spirit of the hotel by maintaining friendly relationships with associates. 建立良好員工和酒店之間的團隊合作關(guān)系。 2.Perform duties as directed by supervisor. 按照主管指示執(zhí)行職責。 3.Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel. 為酒店的完善和發(fā)展給給予意見和建議。 4.Require a driver's license of at least B1. 需要駕照B1以上