熟悉并且掌握餐飲部各營業(yè)點技能，能夠配合上級經(jīng)理完成工作目標，參與到管理和協(xié)調員工，使其出色完成擺設和服務的各項工作。 1．Confers with host of function on last minute arrangements, co-ordinates with kitchen in providing for extra or in decreasing number of covers when necessary. 主持開始前的準備工作, 當發(fā)生客人有所增加或減少時協(xié)調與廚房的工作。 2．Co-ordinates with Kitchen regarding food preparation, co-ordinates with Beverage regarding necessary bar requirements. 協(xié)調與廚房的食品準備工作和飲料部的酒水工作。 3．Ensures that all necessary arrangements and preparations have been made, co-ordinates with Housekeeping, Engineering and other departments regarding special arrangements. 確保準備工作完善, 協(xié)調和管家部,工程部及其他部門的工作,特別是在特殊情況發(fā)生時。 4．Gives necessary instructions regarding set-up and service to all personnel assigned to functions,ensures that grooming and general appearance of service staff conforms to hotel standards. 給與員工必要的擺設和服務指令，確保員工儀容儀表和服務質量符合酒店要求。 5．Attends to guest complaints and request refers same to Manager when necessary. 處理客人投訴和需求并向餐廳經(jīng)理匯報. 6．Computes amount to be billed, presents bill to clients, transmits payments to Outlet Cashier, co-ordinates with Accounting in collecting bills. 打單，呈帳單給客人，付款轉賬給各部門收銀員，和財務部協(xié)作收集帳單。 7．Initiates requisitions for materials and supplies needed for functions. 酒席需要的器材和物料打申請單。 8．Co-ordinates with Engineering necessary repairs, trouble reports and special projects. 必要的修理，工程改進和特殊的情況發(fā)生時，和工程部聯(lián)系。 9．Performs other duties that may be assigned by his manager. 完成由經(jīng)理布置下來的任務。 JOB SPECIFICATION工作要求 1.Minimum 3 years’ experience in a hotel of international standard 酒店相關工作經(jīng)驗3年以上 2.Facility in verbal and written expressions 口頭和書面表達能力好 3.Personable and aggressive 儀表端莊，富于進取心