AREAS?OF?RESPONSIBILITY職責(zé)范圍 Have?a?complete?understanding?of?the?hotel’s?employee?handbook?and?adhere?to?the?regulations?contained?therein. 完全理解酒店的員工手冊(cè)并遵照其中的規(guī)章執(zhí)行。 Troubleshoots?and?provides?technical?support 檢修和提供的技術(shù)支持 ??Trains?managers?and?staff?on?use?of?hotel?applications 為經(jīng)理和員工提供關(guān)于酒店應(yīng)用軟件使用的培訓(xùn) ??Troubleshoots?common?problems?and?works?with?the?corporate?helpdesk?and?infrastructure?teams?to?resolve?IT?issues 處理常規(guī)問題并且同公司幫助臺(tái)和基礎(chǔ)設(shè)施團(tuán)隊(duì)合作解決IT問題。 ??Schedules?and?shares?timing/impact?of?changes?with?appropriate?hotel?staff 與酒店有關(guān)人員安排并分享時(shí)間安排或變化帶來(lái)的影響 ??Maintains?hotel?user?accounts?in?Opera,?Connect,?RHG?Learning?Network,?and?other?hotel?applications 維護(hù)在Opera、Connect、RHG?Learning?Network和其他酒店應(yīng)用軟件中的酒店用戶賬戶。 Maintains?availability?and?security?of?networks?throughout?the?hotel 維護(hù)可用性和整個(gè)酒店網(wǎng)絡(luò)的安全 ??Monitors?wireless?network?for?hotel?guests?and?employees 為酒店客人和員工監(jiān)控?zé)o線網(wǎng)絡(luò) ??Keeps?networks?compliant?with?corporate?guidelines 保持網(wǎng)絡(luò)符合公司準(zhǔn)則 ??Maintains?network?security 保證網(wǎng)絡(luò)安全 Stays?current?on?technical?updates?and?changes?to?hotel?utilized?applications? 為酒店當(dāng)前的應(yīng)用程序進(jìn)行技術(shù)的更新和更改 ??Attends?training?and?certification?updates?to?hotel?applications 參加培訓(xùn)并為酒店應(yīng)用程序認(rèn)證更新 ??Reviews?updates?provided?by?software?and?hardware?vendors 檢查軟件和硬件供應(yīng)商提供的更新 ??Relays?important?information?and?timing?of?new?releases,?system?repairs,?and?downtime 傳遞重要信息和新版本時(shí)間、系統(tǒng)修復(fù)和停機(jī)時(shí)間 Establishes?and?maintains?IT?vendor?relationships 與供應(yīng)商建立并維持聯(lián)系 ??Work?with?venders?to?troubleshoot?and?resolve?issues 與供應(yīng)商一起檢修并解決問題 ??Periodically?submit?requests?for?proposals?(RFP)?to?new?and?existing?vendors?for?IT-related?supplies?and?services 定期向新的和現(xiàn)有供應(yīng)商提交與?IT?相關(guān)的用品和服務(wù)的提案?（RFP）。