The Director of Event Sales is overall responsible for ensuring coordination between the Banquet Sales Department and Front Lines / Back-of-House Departments. He/she directs and drives all activities of the department, with specific responsibilities for ensuring high quality standards delivered by the Team, as well as developing and implementation action plans set forth in the Marketing Plan. 宴會(huì)銷售總監(jiān)主要負(fù)責(zé)確保宴會(huì)統(tǒng)籌部與前廳部及其它部門的溝通協(xié)調(diào)。他/她要指導(dǎo)所有活動(dòng)，并有明確的責(zé)任保證小組提供高質(zhì)量標(biāo)準(zhǔn)的服務(wù)，同時(shí)制定及實(shí)施銷售計(jì)劃所規(guī)定的行動(dòng)計(jì)劃。 1.Ensure highest standards of service and product quality are provided to guests at all times. 確保隨時(shí)為客人提供質(zhì)量的服務(wù)和產(chǎn)品。 2.Monitors customers’ feedback and follows through with the necessary action. 隨時(shí)關(guān)注客戶的反饋意見并采取相應(yīng)的措施。 3.Develops leads and handles inquiries for social events (eg. weddings / dinner & dance). Maximizes up-selling when possible. 發(fā)展生意，運(yùn)作社會(huì)活動(dòng)的詢價(jià)（例如婚禮，晚餐及舞蹈）盡可能的增加收入。 4.Ensure that the information disseminated to the Banquet Sales Team are continuously updated (eg.? Banquet inventory list, menus, and beverage). 確保信息傳播到宴會(huì)銷售部時(shí)是不斷更新的（例如宴會(huì)清單，菜單，酒水單）。 5.Reviews direct competition and market changes. Ensures complete awareness by the Banquet Sales Team of how to meet these changes and of competitors’ activities at all times. 回顧直接競(jìng)爭(zhēng)和市場(chǎng)變化。確保宴會(huì)銷售部完成宣傳如何應(yīng)付變化和競(jìng)爭(zhēng)對(duì)手的行動(dòng)。 6.Responsible for quality control & production performance of group catering revenue and group room nights. 負(fù)責(zé)團(tuán)隊(duì)的餐飲及房間收入，和質(zhì)量產(chǎn)品控制。 7.Develops on-going relationships with customers. Participates in relationship building visitations when necessary. 發(fā)展長(zhǎng)期客戶關(guān)系。 8.Prepares monthly group catering forecast and group room forecast. 準(zhǔn)備每月會(huì)議團(tuán)隊(duì)餐飲預(yù)測(cè)和會(huì)議團(tuán)隊(duì)房間預(yù)測(cè)。 9.Ensures effective/close communication and good working relationships within the department and with other departments. 確保本部門及其它部門有效緊密的溝通和良好的工作關(guān)系。 10.Maintains close and frequent communication with the Director of Commercial Development and Director of Sales in order to maximize the hotel profit through effective yield & space management. 與銷售總監(jiān)和商務(wù)發(fā)展總監(jiān)保持密切的溝通通過有效的管理以提升產(chǎn)量和酒店利潤(rùn)空間。 11.Conducts and attends meetings as required. 需要出席和組織必要的會(huì)議。 12.Maintains timely & responsive communication with clients. 確保及時(shí)給客戶回應(yīng)。 13.Actively participates in the development and execution of the Marketing Plan. 積極參與制定和執(zhí)行銷售計(jì)劃。 14.Recruits, selects, trains and motivates. Banquet Sales Team to realise their potential. Develops individuals for advancement within the Hilton group. 招聘，挑選，培訓(xùn)和管理宴會(huì)銷售部了解發(fā)揮他們的潛力，個(gè)人發(fā)展的進(jìn)步在希爾頓集團(tuán)。???????? 15.Assures understanding of job responsibilities, goals, and standards of performance for Banquet Sales Team; and conducts formal semi-annual evaluations and on-going coaching and counselling. 確保宴會(huì)銷售部員工理解崗位職責(zé)，目標(biāo)，業(yè)績(jī)標(biāo)準(zhǔn)，并進(jìn)行正規(guī)的半年度評(píng)估和進(jìn)行咨詢 指導(dǎo)。 16.arries out any other reasonable duties and responsibilities as assigned. 完成任何其他合理的職責(zé)和被指派的職責(zé)。